Beginning of main content

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$44* Per night/room Apr 24 - Apr 25

Estandar King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Hotel Plaza Kokai Cancún features an outdoor pool and a children's pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This family-friendly hotel also offers a nightclub, a rooftop terrace, and tour/ticket assistance.

Hotel Plaza Kokai Cancún has designated areas for smoking.

  • Number of outdoor pools - 1
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of swim-up bars - 1
  • 24-hour front desk
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Free reception
  • Terrace
  • Luggage storage
  • Free parking nearby
  • Number of restaurants - 2
  • Concierge services
  • Street parking
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 55
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

Hotel Plaza Kokai Cancún offers 55 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include showers and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 28
  • TV size measurement: cm
  • Towels provided
  • Bedsheets provided
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2

Parking

Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

La Tasca - Onsite bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 8:00 AM to 9:00 PM.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Contactless check-out is available.

Hotel Names

  • Hotel Plaza Kokai
  • Hotel Plaza Kokai Cancún
  • Hotel Plaza Kokai Cancún Cancun
  • Plaza Kokai Cancún
  • Plaza Kokai Cancún Cancun
  • Plaza Kokai Hotel
  • Hotel Plaza Kokai Cancún Hotel
  • Hotel Plaza Kokai Cancún Cancun
  • Hotel Plaza Kokai Cancún Hotel Cancun

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?