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Hotel & Restaurant Bucaneros, Isla Mujeres

3.0 star property

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Photo gallery for Hotel & Restaurant Bucaneros, Isla Mujeres

Exterior
Junior Studio Suite, 2 Double Beds | View from room
Family Room | City view
Junior Studio Suite, 2 Double Beds | 1 bedroom, in-room safe, free WiFi, bed sheets
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av. Hidalgo #11, between Madero and Abasolo, Isla Mujeres, QROO, 77400
  • North Beach
    ‪3 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪5 min walk‬
  • Dolphin Discovery
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Junior Studio Suite, Kitchenette

Junior Studio Suite, Kitchenette | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Studio Suite, Kitchenette

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Double Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View | 1 bedroom, in-room safe, free WiFi, bed sheets

Classic Room, Courtyard View

7.6 out of 10
Good
(4 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Family Room

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Comfort Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 2 Double Beds

Junior Studio Suite, 2 Double Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Studio Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 1 King Bed, City View

Comfort Double Room, 1 King Bed, City View | 1 bedroom, in-room safe, free WiFi, bed sheets

Comfort Double Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Basic Room

  • Sleeps 2
  • 1 Double Bed

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior with Street View

1 bedroom, in-room safe, free WiFi, bed sheets

Room Superior with Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with internal view

1 bedroom, in-room safe, free WiFi, bed sheets

Room Standard with internal view

  • Sleeps 2
  • 1 Queen Bed

Triple Room Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Room Standard with View

1 bedroom, in-room safe, free WiFi, bed sheets

Room Standard with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior with View

1 bedroom, in-room safe, free WiFi, bed sheets

Suite Junior with View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with View

1 bedroom, in-room safe, free WiFi, bed sheets

Suite Junior with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with internal view

1 bedroom, in-room safe, free WiFi, bed sheets

Suite with internal view

  • Sleeps 4

View all photos for Suite with View

1 bedroom, in-room safe, free WiFi, bed sheets

Suite with View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel & Restaurant Bucaneros, Isla Mujeres

3-star Isla Mujeres hotel, connected to a shopping center in Centro - Supmza 001
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Hotel & Restaurant Bucaneros, Isla Mujeres offers 20 air-conditioned accommodations with safes and hair dryers. 24-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Isla Mujeres hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area.

Hotel & Restaurant Bucaneros, Isla Mujeres is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Hotel & Restaurant Bucaneros, Isla Mujeres has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 195 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 150

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 195 for adults and MXN 195 for children
  • Late check-out fee: MXN 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Bucaneros
Bucaneros Isla Mujeres
Hotel Bucaneros
Hotel Bucaneros Isla Mujeres
Hotel Restaurant Bucaneros Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel
Hotel & Restaurant Bucaneros, Isla Mujeres Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel Isla Mujeres

Hotel & Restaurant Bucaneros, Isla Mujeres Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 147 out of 344 reviews
Rating 8 - Good. 128 out of 344 reviews
Rating 6 - Okay. 49 out of 344 reviews
Rating 4 - Poor. 13 out of 344 reviews
Rating 2 - Terrible. 7 out of 344 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great AC and right in the middle of the action. Although never kept us up at night.
Stayed 4 nights in Apr 2025

8/10 Good

NESE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and nice
Stayed 4 nights in Mar 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Small room. Older hotel. Good for price.
Stayed 4 nights in Mar 2025

10/10 Excellent

LaTonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time staying here and it was a good stay. There are no elevators but the staff was helpful and carried the luggage up.
Stayed 1 night in Mar 2025

10/10 Excellent

CELINA

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay, staff was also very nice & helpful! would definitely stay here again
Stayed 3 nights in Mar 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were expected to climb 4 flights of stairs. One of our party members is handicapped and this facility would not work.
Stayed 1 night in Mar 2025

10/10 Excellent

Mirna

Traveled with family
Liked: Cleanliness
Disliked: Amenities
It was good
Stayed 4 nights in Mar 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Only issue was spotty wifi. Kind, helpful staff and amazing location. Cute balcony on our room!
Stayed 4 nights in Mar 2025

10/10 Excellent

Estefanía

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para hospedarse. Muy céntrico, con farmacias, oxxos, bares y restaurantes cerca. Además la playa está a unos minutos caminando :) recomendado!
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!! Rooms were clean and comfortable. Great value for the price.
Stayed 7 nights in Feb 2025

10/10 Excellent

ANAND AJIT, Toronto

Traveled with family and small children
Liked: Cleanliness, staff & service
Great location, nice and clean rooms, lots of dining options around.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. My room was clean, had a nice ceiling fan, Roku TV ( that I did not use) and air conditioning worked well. Bathroom was clean. Did not use their breakfast option. Many restaurants and shopping right on the street. My room was quiet as it faced away from Hidalgo street. They offered to clean daily, but only had them in every other. Price was very good. I will definitely stay there again.
Stayed 4 nights in Feb 2025

8/10 Good

Gregory Alan, Pensacola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the room was small it was big enough for us. There was a microwave in the room as well as a small refrigerator. There is a safe in the room where you enter your own code. Not much in the was of storage for clothes but we made due. There are steps both up and down so you should bring a nightlight. Our room was facing Hildage which made it pretty loud but we brought our own sound machine to help block it out. We would stay here again but request a room off of the Main Street.
Stayed 14 nights in Feb 2025

8/10 Good

Craig

Liked: Staff & service

I’m an average American who thought it was fine

One nights stay, nice experience right in the middle of everything. Hot shower, comfortable bed, AC was just fine. I would have appreciated an elevator just because of my age, narrow staircase for big Americans with luggage would stay here again for a night or two at the most.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and the location was close to everything.
Stayed 9 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Alexei

Stayed 3 nights in Feb 2025

10/10 Excellent

Diane, Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 12 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. Very clean room with large bathroom & shower area. Close to everything. 5 minute walk to playa centro & playa Norte. Will definitely stay there again in the future.
Stayed 3 nights in Feb 2025

8/10 Good

Parmeshta, SEATTLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a really nice little hotel. The rooms are compact but clean. No elevators so try to stay on the lower floors. During the rain, it can be a little slippery. No exhaust fans in the bathrooms so you have to keep a very tiny window open most of the time (which is mostly fine). You cannot use toilet paper and flush it down. You have to throw it in a very small garbage can which is too small. Location is excellent. The street is full of dining and shopping options that stay on and lit up till about 11PM. The beach is close by, but you cannot take hotel towels there so remember to take your own.
Stayed 3 nights in Dec 2024

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the room was very nice. No hot water for showering. And not a great location if like your sleep due to the partying in the streets below our room. If you stay up late and like the noise then this is a great place.
Stayed 1 night in Dec 2024

10/10 Excellent

Melinda

Stayed 1 night in Jun 2024