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Standard Room (No View & No Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior- Ground Floor King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe -Second & Third Floor King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive -Fourth Floor king

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Secreto features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Hotel Secreto is a smoke-free property.

  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Concierge services
  • Full-service spa
  • 24-hour front desk
  • Tours/ticket assistance
  • Total number of rooms - 12
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Room Amenities

Hotel Secreto offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. This Isla Mujeres hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • Shower only
  • Free WiFi
  • Individually furnished
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Spa Services

The onsite spa has couples treatment room(s). Services include massages.

  • Couples treatment rooms
  • Massages

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 6

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Names

  • Hotel Secreto Isla Mujeres
  • Secreto Isla Mujeres
  • Secreto Hotel Isla Mujeres
  • Secreto Isla Mujeres
  • Hotel Secreto Hotel
  • Hotel Secreto Isla Mujeres
  • Hotel Secreto Hotel Isla Mujeres

Hotel Reviews

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