*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Hotel Xbalamque and Spa Cancun features an outdoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
This Cancun hotel also offers spa services, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Xbalamque and Spa Cancun has designated areas for smoking.
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- 24-hour front desk
- Spa treatment room(s)
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 1990
- Free self parking
- Free WiFi
- Sauna
- Wheelchair accessible
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Hair salon
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Parking (limited spaces)
- Total number of rooms - 90
- Number of floors - 3
- Number of buildings/towers - 1
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Snack bar/deli
Room Amenities
Hotel Xbalamque and Spa Cancun offers 90 accommodations with complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Desk
- In-room climate control (air conditioning)
- Shower only
- Cable TV service
- Rainfall showerhead
- Towels provided
- Number of bathrooms - 1
- Number of beds 1
- Wardrobe or closet
- Bed sheets not available
Parking
Free self parking , Parking (limited spaces)
Internet
Available in some public areas: Free WiFi
Food & Drink
La Adelita - This restaurant specializes in Mexican cuisine.
Room service (during limited hours) is available.
Spa Services
Spa Xbalamqué has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
- Number of treatment rooms 4
- Couples treatment rooms
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Steam room in spa
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a sauna.
Children under 11 years old are not allowed in the swimming pool without adult supervision.
Hotel Policies
Payment types
Fees
Optional extras
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
Contactless check-out is not available
Noise-free rooms not guaranteed
Staffed front desk
Children stay free - maximum age 11
Private entrance
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Children stay free
Debit cards
Advance notice recommended for guests arriving by car
Children and extra beds
- Children are welcome.
- Kids stay free! Children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Hotel Names
- Hotel Xbalamque Resort
- Hotel Xbalamque Resort Cancun
- Xbalamque
- Xbalamque Cancun
- Xbalamque Hotel Cancun
- Hotel Xbalamque Cancun
- Hotel Xbalamque
- Hotel Xbalamque Resort Spa
Hotel Reviews
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