Hotel Xbulu-Ha

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Xbulu-Ha

View from property
Hallway
Property amenity
View from property
Junior Studio Suite | Living area | LCD TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Guerrero 4, Col. Centro, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    2 min walk
  • Mahache
    1 min walk
  • Cancun Bus Station ADO
  • Isla Mujeres, Quintana Roo (ISJ)
    16 min walk

Room options

Senior Suite Lower Floor

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (2 beds)

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, 1 Queen Bed

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

Junior Studio Suite

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Xbulu-Ha

3-star hotel in Centro - Supmza 001
This hotel features a microwave in a common area, a library, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area and a front-desk safe.
Hotel Xbulu-Ha offers 22 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Xbulu-Ha features a library, tour/ticket assistance, and a front-desk safe. Wireless Internet access is complimentary. This Isla Mujeres hotel also offers a television in a common area and a microwave in a common area.

Hotel Xbulu-Ha has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 25 per stay
  • A tax is imposed by the city: MXN 32.57 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Xbulu-Ha
Hotel Xbulu-Ha Isla Mujeres
Xbulu-Ha
Xbulu-Ha Isla Mujeres
Hotel Xbulu Ha
Hotel Xbulu-Ha Hotel
Hotel Xbulu-Ha Isla Mujeres
Hotel Xbulu-Ha Hotel Isla Mujeres

Hotel Xbulu-Ha Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 223 out of 523 reviews" "
Rating 8 - Good. 198 out of 523 reviews" "
Rating 6 - Okay. 83 out of 523 reviews" "
Rating 4 - Poor. 13 out of 523 reviews" "
Rating 2 - Terrible. 6 out of 523 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel ❤️
We enjoyed our week stay at this hotel. Our room was small but the shower was nice, plenty of hot water, mini fridge and AC. The hallway table and chairs allowed us to play cards and enjoy a drink with other guests. The main level had a large kitchen and dining area to enjoy a simple breakfast. Coffee is provided in the morning. We stored our fruit, juices and groceries in our room fridge and assembled our breakfast in the communal dining room. Beach chairs, beach umbrellas and beach towels w/ deposit are available on a first come / first serve basis. The hotel is very popular with expats. The location is central and within walking distance to both beaches. Staff is friendly and accommodating. I hear that the rooms on the 2nd and 3rd floor are better than on the main level. The Suites have a mini kitchen and more windows.
Stayed 7 nights in Feb 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service
Access to the ocean and area restaurants
Stayed 8 nights in Feb 2024

6/10 Okay

Trista

Traveled with family
Liked: Cleanliness
Not worth the money!!!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Omar

Stayed 3 nights in Dec 2023

6/10 Okay

dorn

Liked: Cleanliness, property conditions & facilities
Extremely noisy around the property. Next to a busy street. Sounds in the hotel carry too much.
Stayed 7 nights in Dec 2023

10/10 Excellent

Marc-Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 4 nights in Dec 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw the room and it was disgusting. Tiny it smelled and the the bed was about 5’ long. I’ve seen better abandoned buildings
Stayed 3 nights in May 2023

10/10 Excellent

Glenda, Wabeno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed there a few times and always enjoyed everything. So friendly and clean. Only a brief walk to our favorite beach.
Stayed 2 nights in Mar 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay a few nights
The hotel's location is central but quiet. The suite was clean and comfortable. The wifi on our floor did not work on the first evening of our three-night stay, but functioned without problems afterwards.
Stayed 3 nights in Mar 2023

10/10 Excellent

DONALD, Houston

Stayed 2 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We like our stay, the room was in a good state, clean every day, service personnel are nice and friendly. Because of the carnival peroid, the noise was loud even after 24h00. But after the end of the canival the night were quiet. We will come back next year.
Stayed 7 nights in Feb 2023

10/10 Excellent

Brenda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was a bit small but was very clean. The best water pressure in the shower! Loved that the big windows opened for fresh air. Appreciated the use of the Beach chairs! Would stay there again.
Stayed 5 nights in Feb 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite Hotel on Isla Mujeres!
I had an amazing stay at this hotel. It had everything I could possibly need. Affordable price, WiFi, Clean Room, Towels, Hot Water, Friendly Staff, and located right next to the beach. Very calm and local vibe. I would rather stay here over an expensive all inclusive resort any day of the week.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gwen, Bloomington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small, older place but lots of charm. Nice people .

8/10 Good

Glenda, Wabeno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here. Great staff and location is right in the middle of where we want to be.
Stayed 2 nights in Apr 2022

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet and quiet hotel! Close to the beach and restaurants and shopping! This was my fourth time there and if you want a reasonably priced hotel and don’t need a bunch of frills and just want to enjoy the island then this if your place!
Stayed 4 nights in Apr 2022

10/10 Excellent

Alban

Stayed 1 night in Feb 2022

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Basic but priced well.
Stayed 2 nights in Mar 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location and open air layout
Hotel is located on the quiet side of downtown and one block from the east beach. It's a bit noisy when people are socializing in the common spaces downstairs, but the youth hostel amenities make up for that. Love the chairs you can take to the beach and bring back and common space kitchen. We'd come back here for sure.
Stayed 2 nights in Jan 2022

10/10 Excellent

Sabastian, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always wonderful and the rooms are clean.
Stayed 16 nights in Nov 2021

8/10 Good

Verified traveler

Stayed 1 night in May 2021

8/10 Good

Beata

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good wifi on first floor but room smelled musty
Wifi is good on the first floor but gets weaker as you go up. We spent our mornings drinking coffee on the third floor terrace (there is one table with two chairs) with the view of the turquoise ocean in a distance. Full size fridge and stove top make it ideal for longer stay. However, every time we entered our senior suite we were confronted with a strong musty smell, definitely from the damp wooden cabinets. Few small cockroaches in the bathroom, not surprised as this seems like a common issue on the island. Few mosquitoes in the room, I suspected I got bitten by something inside the room or on my bed that swelled up really big.
Stayed 3 nights in May 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay here! I highly recommend it!
Stayed 3 nights in Jan 2021

6/10 Okay

Stacy

Stayed 9 nights in Dec 2020