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Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Relax on comfortable sun loungers under shaded umbrellas, surrounded by palm trees and access to the beach.
Relax in a scenic ocean-view seating area with comfortable chairs and tables, surrounded by lush greenery and a covered roof.
Relax by the pool surrounded by lounge chairs and enjoy breathtaking views of the ocean.
Relax in a spacious room with a large bed, seating area, and ocean views.
Enjoy a meal in our restaurant with comfortable seating and elegant dining tables.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Spa

Explore the area

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪1 min walk‬
  • Delfines Beach
    ‪14 min walk‬
  • Aquaworld
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Vantage Club Corner Suite Bay View King Bed

Vantage Club Corner Suite Bay View King Bed | Lake view

Vantage Club Corner Suite Bay View King Bed

  • 1071 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Golf View Double Bed

Golf view

Junior Suite Golf View Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View Double Bed

Golf view

Vantage Club Jr Suite Golf & Ocean View Double Bed

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vivid Suite

Vivid Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Vivid Suite

  • 3671 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Bay View King Bed

Lake view

Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Premium Suite Golf & Ocean View King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View Double Bed

1 bedroom, minibar, in-room safe, blackout drapes

Vantage Club Junior Suite Bay View Double Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Golf View Double Bed

Golf view

Junior Deluxe Suite Golf View Double Bed

  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed | Golf view

Vantage Club Jr Suite Golf & Ocean View King Bed

8.4 out of 10
Very good
(9 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View Double Bed

Golf view

Junior Deluxe Suite Bay View Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Bay View King Bed

Lake view

Junior Deluxe Suite Bay View King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Vantage Club Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Golf View King Bed

Golf view

Junior Deluxe Suite Golf View King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 570 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Corner Suite Golf & Ocean View king bed

Vantage Club Corner Suite Golf & Ocean View king bed | Golf view

Vantage Club Corner Suite Golf & Ocean View king bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1249 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Vantage Club Master Suite Golf & Ocean View King Bed

  • 1636 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Bay View King Bed

Vantage Club Master Suite Bay View King Bed | Lake view

Vantage Club Master Suite Bay View King Bed

  • 1636 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Jr. Suite Golf View King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Premium Jr. Suite Golf View King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 775 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5-star property in Zona Hotelera
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and body treatments.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Cancun property has its very own private beach. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features 2 outdoor swimming pools and a fitness center. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite secured self parking and valet parking are complimentary.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a smoke-free property.

Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Mediterraneo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys
  • Mediterraneo

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor pickleball courts
  • Gym
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2024
  • Communal living room
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 847 out of 1312 reviews
Rating 8 - Good. 249 out of 1312 reviews
Rating 6 - Okay. 106 out of 1312 reviews
Rating 4 - Poor. 53 out of 1312 reviews
Rating 2 - Terrible. 57 out of 1312 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Can’t wait to go back soon ! Best trip ever !
Stayed 4 nights in Apr 2025

10/10 Excellent

minjeong, Edmond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well managed and excellent food
Stayed 3 nights in Apr 2025

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
orlando a staff member was a complete standout
Stayed 9 nights in Apr 2025

8/10 Good

Ray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but need lots of work in customer service. The worst part was the food quality and variety.
Stayed 2 nights in Apr 2025

10/10 Excellent

D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL RESORT! 9/10. Food was not bad could be better but definitely would return back to this resort!
Stayed 3 nights in Apr 2025

10/10 Excellent

Yizu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

YUNYOUNG

Stayed 4 nights in Apr 2025

6/10 Okay

Tamara

Traveled with family
Liked: Staff & service
Disliked: Amenities
Pagamos el vip por el acceso al rooftop y en realidad ahi todos tenian acceso.no hay diversion. Cero sport bar. Cero discoteca. Solo el beach club y cierra a las 6 pm. Ademas las pocas areas para consumir todas con horario.bebidas alcohólicas despues de las 10 am.y muchas cosas mas. En verdad es un hotel con mucho potencial q esta abriendo por etapas en este momento hay muchas mejores opciones en cancun.
Stayed 3 nights in Apr 2025

10/10 Excellent

Oscar

Stayed 2 nights in Mar 2025

10/10 Excellent

Angelique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. The staff was amazing and the food was great. More on the chiller side so it was perfect for me and my fiancé
Stayed 5 nights in Feb 2025

6/10 Okay

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Limited food choices. Only some restaurants open on certain days. Drinks were great. Did get sick from eating in the buffet although I get sick eating in any buffet.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yifan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very new and clean. Not all the amenities are available - spa is not available yet. The shuttle to the beach club is every 20 minutes. The view from the rooftop pool is incredible. The pool on the main floor is spacious. A lot of activities provided in the property. The restaurants are awesome - food and drinks are good, ordered room service - it was delicious too. Very happy about the property in general.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ramabhupal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, friendly staff, we liked beach club. If you prefer quietness and far from buzzing downtown this resort is excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation, wonderful staff and the food was 1st class! Can’t wait to return
Stayed 7 nights in Apr 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and welcoming. If we needed assistance or had a question, the staff was able to help and answer any question we had to the best of their ability. Would recommend this place and rate it a 10/10.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 4 nights in Apr 2025

8/10 Good

Nyiesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful & the staff is kind & courteous.The views from the balcony are stunning & they have activities to keep you occupied. I enjoyed free tarot & crystal readings the most. I did find the bath linen to be extremely stained & nasty looking.The big fluffy brown pool towels is what guest should have in the rooms instead. Also on Saturdays they allow people to come on property, set up stands & sell various differenr items. They call to you & harass you as you are going to & from the pool, to the bar even when you say no. People are there to relax & could do without the harassment. Otherwise i would certainly return. Food was very good & drinks were decent as well!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony Rogel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time here. Perfect for couples looking for a getaway or group of friends. Hotel is new and modern. The updates and design make the hotel a great place. Great staff. Great activities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Beatriz E Yant, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

shayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process the staff could have been informative about the property. Im happy i already downloaded the app to provide me details of activities and entertainment because my group was not made aware of anything. The other staff was excellent
Stayed 3 nights in Apr 2025

8/10 Good

Nichelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan Doyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Restaurants were great! Beautiful resort!
Stayed 8 nights in Apr 2025

10/10 Excellent

Roxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for several days. We loved it, adults only and all inclusive. Such a beautiful property, we had so much fun! Every employee was so nice to us, we had a great stay.
Stayed 2 nights in Apr 2025

8/10 Good

shaniha

Stayed 3 nights in Mar 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025