Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
Reception
Exterior
Lake view
2 outdoor pools

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Spa

Explore the area

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪1 min walk‬
  • Delfines Beach
    ‪14 min walk‬
  • Aquaworld
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

Vantage Club Corner Suite Bay View King Bed

  • 1071 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Suite Golf View Double Bed

  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View Double Bed

  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Vivid Suite

  • 3671 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Junior Suite Bay View King Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View Double Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Golf View Double Bed

  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View King Bed

  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View Double Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Bay View King Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View King Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Golf View King Bed

  • 570 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Vantage Club Corner Suite Golf & Ocean View king bed

  • 1249 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

  • 1636 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Bay View King Bed

  • 1636 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Premium Jr. Suite Golf View King Bed

  • 775 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5-star property in Zona Hotelera
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and body treatments.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Cancun property has its very own private beach. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features 2 outdoor swimming pools and a fitness center. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite secured self parking and valet parking are complimentary.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a smoke-free property.

Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Mediterraneo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys
  • Mediterraneo

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor pickleball courts
  • Gym
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 705 out of 1121 reviews
Rating 8 - Good. 218 out of 1121 reviews
Rating 6 - Okay. 100 out of 1121 reviews
Rating 4 - Poor. 46 out of 1121 reviews
Rating 2 - Terrible. 52 out of 1121 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Good was amazing. Liked the reservation app. Rooftop pool was great. Fun morning activities at the pool. We saw a few evening shows that were well done. Beach was beautiful and the shuttle was fast and easy. There is construction next door where Hyatt is building Dreams, but that didn’t interfere at all. We liked the setting away from all the other hotels. Will definitely go back.
Stayed 5 nights in Feb 2025

2/10 Terrible

Sadam G, Vista

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never go back to this Hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Moriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Latonya, Stone Mountain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. The food was excellent. They give you a variety of choices and they make sure you have the VIP experience.
Stayed 3 nights in Feb 2025

8/10 Good

Se hak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a new resort and has updated furnishing and modern finishes. But the sister resort next to it is still under construction and the surrounding area is also still under construction. There were alot of trucks and construction workers. It is really hard to get to the front of the hotel as the walk is quite long. Although it is in the hotel zone, you are practically on a secluded resort.
Stayed 5 nights in Feb 2025

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff and good restaurants. Feels more like a hotel than a resort. Number of elevators an issue for the size of the building. They should have built a nice staircase going from the main level to food level. This would take a lot of pressure off the elevators. Beautiful rooftop area but you need to pay extra to access it. Don't like the 2 class system for guests. Rooftop too windy half the days. Little shade to lay out and enjoy the heat but avoid direct sun. Not my favourite resort in Cancun.
Stayed 7 nights in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y hospitalidad.
Stayed 3 nights in Feb 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a place that would allow my to relax and all my needs were met.
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding and delicious food at the major 5 restaurants. Great service everywhere .
Stayed 4 nights in Feb 2025

10/10 Excellent

Bethany Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Pierre

Stayed 6 nights in Feb 2025

10/10 Excellent

Bryant, Gilbert

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the service was amazing
Stayed 4 nights in Feb 2025

10/10 Excellent

Dusty l

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best all inclusive vacation spot we have ever stayed at
Stayed 7 nights in Feb 2025

10/10 Excellent

Rusik

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean and relaxing
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful resort with so much to do! The beach club is awesome along with all the poolside amenities! Fantastic staff and service! We will definitely go back!
Stayed 5 nights in Feb 2025

2/10 Terrible

Joshua

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is not as advertised. There is no beach onsite and you have to take a shuttle to the offsite beach club which closes at 6:00 pm daily. For an All Inclusive you have to pay extra daily to use the roof top pool. The food was sub par at best. I would compare this resort to a carnival cruise party resort.
Stayed 2 nights in Feb 2025

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were above and beyond will definitely recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 2 nights in Feb 2025

10/10 Excellent

Ooreoluwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, and very attentive. We enjoyed the property and all its amenities. The beach is in a separate area, but a shuttle every 30 min provides access. You can book activities onsite, and pickup was a breeze. Would stay again.
Stayed 9 nights in Feb 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, exceptional service, great vibe. Restaurant food was good and I really appreciated how well they catered to my dietary needs (have celiac), but the taco truck and Guadalupe’s service and ceviche were the major highlights. Enjoyed the programming and beach club was amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Thank you for a fantastic stay ~ the Team went above and beyond.
Stayed 6 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025