Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
2 outdoor pools
Reception
Exterior
Lake view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Spa

Explore the area

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪1 min walk‬
  • Delfines Beach
    ‪14 min walk‬
  • Aquaworld
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

Vantage Club Corner Suite Bay View King Bed

  • 1071 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Suite Golf View Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View Double Bed

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Vivid Suite

  • 3671 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Junior Suite Bay View King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View Double Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Golf View Double Bed

  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View King Bed

8.4 out of 10
Very good
(9 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View Double Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Bay View King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Golf View King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 570 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Vantage Club Corner Suite Golf & Ocean View king bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1249 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

  • 1636 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Bay View King Bed

  • 1636 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Premium Jr. Suite Golf View King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 775 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5-star property in Zona Hotelera
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and body treatments.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Cancun property has its very own private beach. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features 2 outdoor swimming pools and a fitness center. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite secured self parking and valet parking are complimentary.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a smoke-free property.

Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Mediterraneo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys
  • Mediterraneo

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor pickleball courts
  • Gym
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2024
  • Communal living room
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1250 reviews
Rating 8 - Good. 238 out of 1250 reviews
Rating 6 - Okay. 103 out of 1250 reviews
Rating 4 - Poor. 51 out of 1250 reviews
Rating 2 - Terrible. 56 out of 1250 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Nguyen

Liked: Cleanliness, property conditions & facilities
Small resort, far away from Main Street, same food every day, rooftop very windy ( my salad flew out from the plate) I’m not going back here. But very nice staffs
Stayed 6 nights in Apr 2025

8/10 Good

Jordan

Traveled with family
There is no beach. It's a club that you have to take a a shuttle to. The property is not finished yet so it's a bit strange. But the over all experience was good. The staff was a mix of really nice and just useless. The main pool is super basic. The rooftop pool is pretty amazing though. It's the highlight of the property for sure. But it costs $50USD per day to use. The food was really really good though. If your a foodie it is worth it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Belkys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the stay great, I wish there more of a nightlife for the younger crowds.. super clean and the pool was great. I loved it here so much the food was great for an all inclusive stay. 10/10 recommend
Stayed 4 nights in Apr 2025

6/10 Okay

thania

Liked: Cleanliness, staff & service, property conditions & facilities
It’s just okay, the food was very plain and no flavor. Very hard to catch
Stayed 5 nights in Mar 2025

8/10 Good

Dusty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos in the VIP bar downstairs is a gem. Best drinks there by far and he was extremely kind and hospitable. Food is okay… Italian restaurant was by far the best. Beach club is beautiful and VIP rooftop bar is a must. Room was comfy, spacious and high end. The view was spectacular!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenelle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!
Stayed 5 nights in Jan 2025

6/10 Okay

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

IVORY, DENVER

Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Mar 2025

2/10 Terrible

Maria

Traveled with group
Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt vivid was beautiful, relaxing and overall a great value for the money. The people and entertainment are wonderful and it wasnt crowded at all at the end of March
Stayed 5 nights in Mar 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two different pool options was nice. Different crowds at each. Multiple bars around the property is really nice. I think they have the potential to become a really top notch resort when they finish the other building as well. It will add additional dining options and outdoor spaces...I hope. Also, access to the beach club is so easy, close by and beautiful!! You have to go!
Stayed 6 nights in Mar 2025

10/10 Excellent

Churphy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Oluwaseun

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about how amazing this resort is. But what makes it really special is the incredible staff and management on this resort. They are on a mission to make you happy.We have been to many resorts and have never seen such hardworking individuals. We aren’t beach people so this resort was perfect for us. Though we did go one day to their stunning beach club. It’s 5 mins away and they have a shuttle all day. I did all the workout classes, yoga, water aerobics, water cycling and float classes daily. The instructors are amazing!! Shout out to Angel, Orlando, Johanna, Gama, Jazmin, Gaspar and Jesus. These individuals were the workout and entertainment team. They worked so hard all day and always full of joy. We have been to other resorts where the entertainment team is lacking, don’t care to teach if it’s only a few people, drinking on the job and look so unhappy. That wasn’t the case here. I will certainly miss them all, they made our trip. Thank you Roberto at the pool area for keeping us from getting thirsty. I thought he had eyes behind his head. We never had to look for him, we would finish our drink and he was there. Thank you Alberto, Jesus and Hugo for always taking care of us at breakfast and lunch. The Vantage club bartenders were awesome! Lastly the biggest thank you to Alejandro the chef in Italian restaurant!! He made us some incredible special dinners and always took my allergies into consideration. And our amazing waiter Eduardo and Antonio thank you!

10/10 Excellent

Marc Julius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience! Amazing food options, friendly & responsive staff, and beautiful hotel to stay in. Highly recommended!
Stayed 6 nights in Mar 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so incredibly nice and helpful! The room was clean and everything I needed was easily accessible
Stayed 3 nights in Mar 2025

10/10 Excellent

Imelda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from vacationing in Cancun and stayed at the Hyatt Vivid. Infinity pool staff and view spectacular..Feish the concierge was nice and always going out of her way for us. Pool waiters - Mario, Ivan, Andrew, Adel, Eduardo, William & Alberto were very nice, attentive and funny. Carlos at the Beach Club made our day memorable and waited on us like queens and a king. Jesus and Maria from breakfast buffet very outgoing and always had our coffee and mimosas ready. Barney the VIP concierge very accommodating and bought my friend a personal bday cake to celebrate her bday. We all had a really good time, would definitely stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time coming here so that says a lot!
Stayed 4 nights in Mar 2025

10/10 Excellent

Clive Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Cancun, and I was nervous about how nice these properties actually are - once you actually see them outside of the perfect pictures. This resort lived up to the pictures and them some. It was absolutely stunning. Views of the lagoon and ocean were both incredible. The rooms were nice and every restaurant was delicious. On top of all this, the staff might’ve been the best part especially the entertainment crew.
Stayed 6 nights in Mar 2025

10/10 Excellent

Julie

Stayed 4 nights in Mar 2025

10/10 Excellent

Angelina

Stayed 7 nights in Mar 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this resort was really good all around. The food was above average, the pool and beach staff were impeccable, and the facilities were great. The only downside was the extras being pushed. Its an all inclusive but you feel like you're upsold a lot. Otherwise great resort. Can't wait to see it in it's finished condition
Stayed 7 nights in Mar 2025

10/10 Excellent

Megan Michelle Mackenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent and relaxing vacation. The staff was awesome and very accommodating. 10/10. Food was great. We will be back!
Stayed 7 nights in Mar 2025

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and everything this super clean!
Stayed 7 nights in Mar 2025