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Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
2 outdoor pools
Private beach nearby, free beach shuttle, beach bar
Lake view
Sundeck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • All inclusive
  • Spa
  • Room service

Explore the area

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪1 min walk‬
  • Maya Museum of Cancun
    ‪6 min walk‬
  • Delfines Beach
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Vantage Club Corner Suite Bay View King Bed

Vantage Club Corner Suite Bay View King Bed | Lake view

Vantage Club Corner Suite Bay View King Bed

  • 1071 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Golf View Double Bed

Golf view

Junior Suite Golf View Double Bed

  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View Double Bed

Golf view

Vantage Club Jr Suite Golf & Ocean View Double Bed

  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vivid Suite

Vivid Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Vivid Suite

  • 3671 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Bay View King Bed

Lake view

Junior Suite Bay View King Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Premium Suite Golf & Ocean View King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View Double Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Junior Suite Bay View Double Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Golf View Double Bed

Golf view

Junior Deluxe Suite Golf View Double Bed

  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed | Golf view

Vantage Club Jr Suite Golf & Ocean View King Bed

  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View Double Bed

Golf view

Junior Deluxe Suite Bay View Double Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Bay View King Bed

Lake view

Junior Deluxe Suite Bay View King Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed | Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Junior Suite Bay View King Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Golf View King Bed

Golf view

Junior Deluxe Suite Golf View King Bed

  • 570 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Corner Suite Golf & Ocean View king bed

Vantage Club Corner Suite Golf & Ocean View king bed | Golf view

Vantage Club Corner Suite Golf & Ocean View king bed

  • 1249 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed | Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Master Suite Golf & Ocean View King Bed

  • 1636 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Bay View King Bed

Vantage Club Master Suite Bay View King Bed | Lake view

Vantage Club Master Suite Bay View King Bed

  • 1636 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Jr. Suite Golf View King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Jr. Suite Golf View King Bed

  • 775 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

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$608 total
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About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5-star property in Zona Hotelera
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and body treatments.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Cancun property has its very own private beach. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features 2 outdoor swimming pools and a fitness center. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite secured self parking and valet parking are complimentary.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a smoke-free property.

Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Mediterraneo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys
  • Mediterraneo

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Gym
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 946 reviews
Rating 8 - Good. 185 out of 946 reviews
Rating 6 - Okay. 89 out of 946 reviews
Rating 4 - Poor. 40 out of 946 reviews
Rating 2 - Terrible. 47 out of 946 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Arturo Venegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Jay T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Cassy

Traveled with partner
Liked: Staff & service, property conditions & facilities
The resort was beautiful and the service from the staff was amazing. The food was not so great. Still had a great time
Stayed 4 nights in Nov 2024

4/10 Poor

ting

Poor condition
Stayed 4 nights in Dec 2024

6/10 Okay

Ying

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the resort
Stayed 6 nights in Nov 2024

8/10 Good

Mesreb Mesho

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Keith

Stayed 4 nights in Sep 2024

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They are positive, helpful and professional. Part of the property is under construction but you luckily don’t hear the work being done. The property is not on the beach, but the views are lovely.
Stayed 8 nights in Dec 2024

8/10 Good

claudia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is new which is good everything is up to date however there is no beach onsite. Food was excellent! Entertainment needs a lot of improvement and pools need to be heated!
Stayed 3 nights in Dec 2024

10/10 Excellent

Emely Yaneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved ittttt
Stayed 7 nights in Sep 2024

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible. They don’t have dinner buffets - if you don’t wake up early and make reservations, good luck eating anything at night. They don’t have rooms with double beds, by far the worst hotel in Cancun.
Stayed 5 nights in Dec 2024

2/10 Terrible

Geovanni

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never coming back to this terrible disgusting place. PLEASE AVOID HYATT VIVID - it’s TRASH
Stayed 4 nights in Dec 2024

2/10 Terrible

Geovanni

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be called HYATT not so VIVID. The service was terrible, everyone is annoyed and bother to assist with the slightest request like water or refills. No dinner buffet, no double bed rooms, you will basically have to beg to get any kind of service. To make reservations they send you to the Hyatt app, then when that fails it’s says call room service, then they send you back to the app, then they say you must come up front. By far the worst experience ever in Cancun. DO NOT COME TO HYATT VIVID - you have been warned! By far the worst resort

10/10 Excellent

Kennie

Stayed 2 nights in Nov 2024

10/10 Excellent

Yahi

Stayed 1 night in Dec 2024

6/10 Okay

Jaqueline Grace

Traveled with family
Liked: Cleanliness
Not a terrible resort but many things lacking. Staff is sub par. Only one smoking area out in the parking lot. Meal portions at every restaurant is very small. Used coffee in our room first morning and was never replaced. Overall for the price I wouldn’t go there again. The traffic noice at night is awful
Stayed 7 nights in Nov 2024

10/10 Excellent

Ame

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and Ana and Beatrice from the spa. The second area of excellence was the food and drinks. The food and drinks were truly top-notch for an all-inclusive. The portions, quality, freshness, and overall presentation/inconsistency from the various food venues was fabulous. The hotel itself was beautiful, modern, and easily accessible. It was easy to move around, find open spaces for lounging, and plenty of activities to keep you busy. Finally, the hotel's beach club enhanced the entire stay and vacation. The beach club was INCREDIBLE. After requesting a ride to the club, the wait was never more than a few minutes to shuttle over. The shuttle was fun with lively music and excellent and professional drivers. Once you arrived at the beach club, you truly felt like you were whisked away to somewhere very intimate and exclusive. The views of the ocean, elegant loungers, and white sand beaches were unreal. Additionally, again, the staff elevated the beach club experience as well. Thank you Hyatt!

10/10 Excellent

Vinay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay at the Hyatt Vivid Grand Island. It definitely exceeded our expectations. They have a shuttle service to a beach club which gives access to the beach and was convenient. However, there are a few areas which could be improved. 1. Pool water gushing and cleaning sound could be heard clearly on the 11floor. 2. There should be a shuttle service for the guests from the main security booth to the hotel lobby. The biggest positive was the staff. They were very friendly and keen to help us out.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. The staff was wonderful
Stayed 4 nights in Nov 2024

6/10 Okay

Antonio

Liked: Staff & service
Nothing
Stayed 3 nights in Nov 2024

4/10 Poor

arie

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
So the hotel is located in a place that’s really bad as basically without a taxi or uber you cannot get out of the hotel. To get to the beach you need a bus. The room had a horrible smell of sewer and all they did was spray disinfectant in the AC vents to masc the smell but did not want to change my room. They try to get you to go on a tour to try to sell you some packages in general would not recommend this property or go back to it
Stayed 6 nights in Nov 2024

10/10 Excellent

Ayanna Kamille

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice and safe, The staff was incredibly nice! I am very pleased and I will def come back. And Ohhh, the food was amazing for an all inclusive resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024