Iberostar Selection Cancún - All Inclusive

4.5 star property

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Photo gallery for Iberostar Selection Cancún - All Inclusive

9 outdoor pools, pool umbrellas, sun loungers
Free minibar, in-room safe, desk, laptop workspace
Free minibar, in-room safe, desk, laptop workspace
Reception
Golf

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪11 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Premium Room, Partial Ocean View (Accessible)

  • 398 sq ft
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

  • 398 sq ft
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room (Promo)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront

  • 624 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

  • 398 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Balcony, Ocean View

  • 398 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

  • 624 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Poolside

  • 624 sq ft
  • Sleeps 1
  • 1 King Bed

Last room available

  • 398 sq ft
  • Sleeps 1
  • 1 King Bed OR 1 Double Bed

Premium Room, Ocean View

  • 398 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Master)

  • 1475 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Room (Promo)

  • 398 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

  • 1475 sq ft
  • Sea view
  • Sleeps 1
  • 1 King Bed

Suite, Oceanfront

  • 958 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Suite, Oceanfront

  • 958 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa, Oceanfront

  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

  • 398 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Ocean View

  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Villa, Poolside

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Villa, Oceanfront (Swim Out)

  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View (Accessible)

  • 398 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Villa With View

  • Sleeps 4
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

Quadruple Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Single Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

Suite With View

  • Sleeps 1
  • 1 Double Bed

Villa With View

  • Sleeps 1
  • 1 Double Bed

Villa With Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

Double Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 1
  • 1 Double Bed

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Suite Master With Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

Quadruple Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Villa With View

  • Sleeps 4
  • 2 Double Beds

Villa With View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Villa With View

  • Sleeps 4
  • 2 Double Beds

Suite Master With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Villa With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Villa With View

  • Sleeps 1
  • 1 Double Bed

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

Villa

  • Sleeps 4
  • 2 Double Beds

Suite With View

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Iberostar Selection Cancún - All Inclusive

4.5-star resort in Zona Hotelera
Spend the day relaxing at Iberostar Selection Cancún - All Inclusive's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a water park, a private beach, and an outdoor tennis court. 9 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Iberostar Selection Cancún - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site.

Iberostar Selection Cancún - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
El Maguey Restaurant - This beachfront buffet restaurant specializes in Mexican cuisine.
El Laguito - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
La Horma - This fine-dining restaurant serves dinner only. Open daily.
American Bistro - This bistro serves dinner only. Open daily.
Naga Hibachi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • American Bistro
  • El Laguito
  • El Maguey Restaurant
  • La Horma
  • Naga Hibachi

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 9 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Optional golf privileges
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 108,996 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Iberostar
All Inclusive Iberostar Cancun
Cancun All Inclusive Iberostar
Cancun Iberostar
Cancun Iberostar All Inclusive
Iberostar All Inclusive Cancun
Iberostar Cancun
Iberostar Cancun All Inclusive
Hilton Cancun Resort
Hilton Golf Spa Resort Cancun
Iberostar Cancun Hotel Cancun
Iberostar Cancun All Inclusive All-inclusive property
Iberostar All Inclusive All-inclusive property
Iberostar All Inclusive
Iberostar Selection Cancun All Inclusive All-inclusive property
Iberostar Selection All Inclusive All-inclusive property
Iberostar Selection All Inclusive
All-inclusive property Iberostar Selection Cancun All Inclusive
Iberostar Selection Cancun All Inclusive Cancun
Iberostar Cancun All Inclusive
Iberostar Selection Inclusive

Iberostar Selection Cancún - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Prejoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
Stayed 7 nights in Feb 2025

6/10 Okay

Marjorie

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and capable staff. Very attentive even the chefs will come ask how everything is. Really enormous beautiful infinity pool looking out over the Caribbean waters. Hope to return!
Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a very nice vacation my wife and I. We stayed at one of their Villas. We had a few minor issues like the tv but the staff was there in 15 mins to fix them. Norma was really nice the manager and helped us out with dinner reservations and tge spa. We have been there 2 times and enjiyed it very much. Rick
Stayed 7 nights in Feb 2025

8/10 Good

Somdatta, Upper Saddle River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room was on satisfactory, we changed the room the next day to an ocean facing with a balcony. Why the bathroom door does not have a lock is beyond me. The beach is good. Even if you don't book a chair in the morning, you are likely to find one or two unless it is peak season. Compared to two other all-inclusive resorts I have stayed in the past, the front desk is actually helpful. Specifically Bernardo. Don't know about others. Food in the buffet is nice. The steakhouse was good with one caveat. The meat was cooked much less, so we went back the next day and asked for a well done steak. This was excellent and cooked to medium well. It is all inclusive, no crazy wait times and no reservation. We were able to walk in. Same with the Italian restaurant. No crazy wait times. The cocktails are underwhelming, Margaritas were disappointing everywhere. So I stuck to champagne. The coffee shop serves excellent coffee, but you have to specify what you want. Otherwise they get confused and serve something totally different. The beach is very nice and clean. The people are super friendly. The property is not humongous and does not exhaust you while walking around. You can get from the room to the beach without walking for 2 miles. The jewelry gift shop is a bit crazy, steer away from there for sure. The Expedia MTR shuttle is horrible. More than one hour wait. We took an uber back for $13 to airport
Stayed 3 nights in Feb 2025

8/10 Good

Jiyeon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s an old resort, it is overall well-maintained and very clean because there is no seaweed on the beach. One downside is that the à la carte restaurants don’t take reservations—they operate on a first-come, first-served basis. If you don’t get there by 5, you’ll have to wait over an hour. It would be better if they accepted reservations like other resorts. We found waiting over an hour each time extremely inconvenient, so we ended up having dinner at the buffet almost every time.
Stayed 5 nights in Feb 2025

8/10 Good

Maria, Hatfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we enjoyed a lovely 5 days at this property. The staff was very friendly, warm and accommodating. We booked a master suite and enjoyed the extra space and beautiful terrace. The resort seemed busy but we were able to find desirable chairs at the pool even at 9am. The buffet is nice for breakfast and also serves lunch and dinner. The Mexican restaurant only offers a “platter” for dinner which is essentially a charcuterie board of Mexican foods. You cannot make reservations at any of the restaurants (except the Japanese one) so I would imagine many people dine mostly at the buffet. The steakhouse and the Italian restaurant offered the best choices; however, the spaces were small and could not accommodate many diners at once. The pools were nice though there are really only 3 main pools plus a children’s area. The beach is beautiful but you will not be able to swim in the ocean as there are large rocks along the shore. The activity staff is engaging and provide options for entertainment throughout the day. The evening entertainment is loud and two nights, it was very late until things quieted down. We would return mostly because of the staff and room type.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, pool/beach, and rooms!

Our 5 day/4 night stay was perfect! Fantastic service (Thanks Alessandro, Michele and Jossi!!! You all were so helpful and brought such positive vibes). Our Oceanfront Suite was absolutely stunning and when we realized the jacuzzi on the patio wasn’t working they went above and beyond and switched us to the rooftop suite in there adults only coral side. This was above and beyond and they truly made the experience so wonderful! Food was great (better on the Coral side buffet) would suggest getting a reservation for the hibachi restaurant it was a great time. Italian is worth it, steak was ok but not as good as we hoped. Their pool/beach area is incredible. Suggest calling ahead of your stay to get a day bed if you want one as they sold out due to a large group staying the same week as us. Overall 9/10 awesome experience and we may go back again next year vs switching to another resort!
Coral adults only pool
Lobby bar/receptiom
Coral side rooftop suite w jacuzzi
Stayed 4 nights in Feb 2025

8/10 Good

Peggy Marisa

Stayed 4 nights in Feb 2025

10/10 Excellent

Jacqueline Contessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Nella

Stayed 3 nights in Sep 2024

10/10 Excellent

June

Stayed 3 nights in Jan 2025

4/10 Poor

brad

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor conditions on resort of keep the entire pole needs to be replastered really hard on your feet and not comfortable plenty of missing tiles and bears he meant showing really showing lack of care. Truly lack of activities and entertainment coordination the entire resort goes dead after 8 PM. Lack of nighttime service was terrible. No way in the world I’d be going back to this hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Business traveler
The hotel was ok but the view and premises were excellent. Not 5 star, maybe it was 15 years ago. The food was just ok as well. I'm not be spoiled or anything, it was just ok.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff were extremely nice.
Stayed 5 nights in Jan 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Jan 2025

8/10 Good

Prakash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Jan 2025

4/10 Poor

Edward, Rolesville

Disliked: Staff & service, property conditions & facilities
Been to Cancun a dozen times and always enjoyed the all inclusive Hotels. Some were great, most were very good. This Iberostar Selection Hotel was terrible. Very busy, noisy, and they were painting near our room so it smelled bad for the first day. The elevators took forever, were always crowded and really slow. Frustrating to wait for a spot all the time. Poor English speakers among most of the staff here. This would be ok overall since it is Mexico, but no one seemed to know anything about basic stuff at the hotel. No availability at the restaurants which do not take reservations (except the Japanese restaurant). We were stuck eating at the buffet every night except for one night when I complained and went to management and they "fit" us in the schedule after wrangling with them. The restaurants were always full. So sorry. Buffet was stale, with mostly all the same choices every day and poorly restocked. Ceviche was empty every time I went for some, no salsa or other standard Mexican stuff and the Guacamole was from a mix and not real! As a matter of fact, most of the food seemed like processed stuff like powdered milk, instant mashed potatoes and so forth like you would get at a Motel 6. No real fresh juices, just watered down powdered drinks and soda machines. Basically, the food sucked. The beach has huge rocks at this location and you CANNOT swim at this hotel. You have to walk down the beach to a sandbar where there are no big rocks. I can not recommend this location!!
Stayed 5 nights in Dec 2024

2/10 Terrible

Ranadheer Reddy

Stayed 7 nights in Dec 2024

10/10 Excellent

Maria, Northville

Stayed 4 nights in Dec 2024

6/10 Okay

Carlos, miramar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service was a bit uneven. The lobby bar is the only one with top shelf liquor. Our shower bathroom had other guests’ hair on the floor after cleaning.
Stayed 7 nights in Dec 2024

6/10 Okay

Erin, Chicago

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We went as a family of 10 to enjoy Christmas together in Cancun. The facilities are pretty dated but we really like all the pools. The buffet was okay, had many options but a lot of the food wasn’t hot (usual buffet problem). The restaurants had great food but we had some issues getting seated the first night because only the hibachi restaurant takes reservations. That was extremely frustrating and we ended up at the buffet for dinner.
Stayed 6 nights in Dec 2024