Iberostar Selection Cancún - All Inclusive

4.5 star property

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Photo gallery for Iberostar Selection Cancún - All Inclusive

View from property
Property video
32-inch LCD TV with cable channels, TV
Reception
Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
The current price is $373
includes taxes & fees
May 26 - May 27

Explore the area

View in a map
Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

Premium Room, Ocean View

7.8 out of 10
Good
(57 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(33 reviews)
  • Partial ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Villa, Oceanfront

  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Villa, Oceanfront (Swim Out)

7.0 out of 10
Good
(6 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Premium Room, Balcony, Ocean View

7.4 out of 10
Good
(49 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Villa, Poolside

7.0 out of 10
Good
(19 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Villa, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Premium Room, Balcony, Ocean View

  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Villa, Oceanfront (Swim Out)

  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Villa, Oceanfront

  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Premium Room, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Premium Room, Ocean View

  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Single Room Premium with Sea View

  • Sea view
  • 398 sq ft
  • Sleeps 1
  • Free WiFi

Double Room Premium with Sea View

  • Sea view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Double Room Premium with Sea View

  • Sea view
  • 398 sq ft
  • Sleeps 1
  • Free WiFi

Double Room Premium with Sea View

  • Sea view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Double Room Premium with Partial Sea View

  • Partial sea view
  • 398 sq ft
  • Sleeps 1
  • Free WiFi

Double Room Premium with Partial Sea View

  • Partial sea view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Villa with View

  • 624 sq ft
  • Sleeps 1
  • Free WiFi

Villa with View

  • 624 sq ft
  • Sleeps 4
  • Free WiFi

Villa with View

  • 624 sq ft
  • Sleeps 1
  • Free WiFi

Villa with View

  • 624 sq ft
  • Sleeps 4
  • Free WiFi

Villa with Sea View

  • Sea view
  • 624 sq ft
  • Sleeps 1
  • Free WiFi

Villa with Sea View

  • Sea view
  • 624 sq ft
  • Sleeps 4
  • Free WiFi

Quadruple Room Premium

  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Single Room Premium

  • 398 sq ft
  • Sleeps 1
  • Free WiFi

Double Room Premium

  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Suite, Oceanfront

  • Ocean view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Ocean View (Master)

  • Sea view
  • 1475 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (Master)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1475 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room (Promo)

  • Garden view
  • 398 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Premium Room (Promo)

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Room

  • 398 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite with Sea View

  • Sea view
  • 957 sq ft
  • Sleeps 4
  • Free WiFi

Suite with Sea View

  • Sea view
  • Sleeps 1
  • Free WiFi

Suite with Sea View

  • Sea view
  • Sleeps 4
  • Free WiFi

Suite Master with Sea View

  • Sea view
  • Sleeps 3
  • Free WiFi

Suite Master with Sea View

  • Sea view
  • Sleeps 1
  • Free WiFi

Quadruple Room Premium with Sea View

  • Sea view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Quadruple Room Premium with Partial Sea View

  • Partial sea view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Villa with View

  • 624 sq ft
  • Sleeps 4
  • Free WiFi

Quadruple Room Premium with Sea View

  • Sea view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Villa with View

  • 624 sq ft
  • Sleeps 4
  • Free WiFi

Villa

  • 624 sq ft
  • Sleeps 4
  • Free WiFi

Similar properties

About this property

Iberostar Selection Cancún - All Inclusive

4.5-star property in Zona Hotelera
Spend the day relaxing at Iberostar Selection Cancún - All Inclusive's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a complimentary water park, a private beach, and an outdoor tennis court. 9 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Iberostar Selection Cancún - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site.

Iberostar Selection Cancún - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
Al Mar Restaurant - This beachfront restaurant specializes in Mediterranean cuisine.
El Laguito - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
La Horma - This fine-dining restaurant serves dinner only. Open select days.
American Bistro - Overlooking the ocean and garden, this bistro serves dinner only. Open select days.
Naga Hibachi - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Soccer

Tennis

Lessons/classes/games

Dancing

Water fitness

Entertainment

Onsite entertainment and activities

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Al Mar Restaurant
  • American Bistro
  • El Laguito
  • La Horma
  • Naga Hibachi

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 9 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Optional golf privileges
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 108,996 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 700 per person (one-way)
  • Airport shuttle fee per child: MXN 700 (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number RHO910920KG

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Iberostar

All Inclusive Iberostar Cancun

Cancun All Inclusive Iberostar

Cancun Iberostar

Cancun Iberostar All Inclusive

Iberostar All Inclusive Cancun

Iberostar Cancun

Iberostar Cancun All Inclusive

Hilton Cancun Resort

Hilton Golf Spa Resort Cancun

Iberostar Cancun Hotel Cancun

Iberostar Cancun All Inclusive All-inclusive property

Iberostar All Inclusive All-inclusive property

Iberostar All Inclusive

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Iberostar Selection All Inclusive All-inclusive property

Iberostar Selection All Inclusive

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Iberostar Selection Cancun All Inclusive Cancun

Iberostar Cancun All Inclusive

Iberostar Selection Inclusive

Iberostar Selection Cancún - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 544 out of 1043 reviews
Rating 8 - Good. 256 out of 1043 reviews
Rating 6 - Okay. 113 out of 1043 reviews
Rating 4 - Poor. 57 out of 1043 reviews
Rating 2 - Terrible. 73 out of 1043 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Marybel

Liked: Cleanliness, amenities, property conditions & facilities
Everything great. Rooms, The beach, Restaurant service. Highly recommende.
Stayed 5 nights in Feb 2026

8/10 Good

Flavia C Nery

Stayed 4 nights in Feb 2026

6/10 Okay

Paul Corey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Arrived on the Sunday of the Super Bowl. This is my 5th or 6th time at this resort. I've spent over 50k US over the last 8 years at this resort. We went down to the performance area to watch the Super Bowl and were told to have a table, we needed to buy a bottle of overpriced alcohol which was displayed on a table. This immediately put a bad taste in my mouth. There are not enough restaurants for the resort. We showed up at the italian restaurant and got in line at 5:20. The front desk had told us the restaurant opened at 5:30 but they actually start taking names at 5pm. We had to wait 2 hours to finally get a table which is too much. Also, the outdoor area of the main buffet that was sequestered for the italian restaurant was not in use that evening with increased our irritation. The resort should have never closed down the mexican restaurant (the version that had a buffet). Aside from that, the beach has improved since last year due to the reclamation project. Food was very good. Soup at japanese restaurant needs improvement. Staff is consistently friendly. Grounds are in good shape.
Stayed 6 nights in Feb 2026

10/10 Excellent

CLAUDIA

Traveled with family
Liked: Cleanliness, staff & service, amenities
we truly enjoyed our time here. The food, entertainment, drinks and scenary were great. One thing... the bar tender at the pool clearly does not enjoy being a bar tender... you need a party starter in that bar.
Stayed 3 nights in Feb 2026

8/10 Good

Denis

Traveled with group, Traveled with partner
Liked: Cleanliness
Buffet food below average
Stayed 3 nights in Feb 2026

8/10 Good

Lauren

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was kept clean all week, and all the staff were very pleasant. Beautiful resort and good food!
Stayed 7 nights in Feb 2026

8/10 Good

Isaac

Liked: Cleanliness, amenities
Room was clean. Staff and service were excellent. Food was also excellent. Only possible improvements I could think about was that the building itself is a little old and the towels smelt of shea butter. But In general, I had a great time!
Stayed 4 nights in Feb 2026

6/10 Okay

Lakshit

Stayed 4 nights in Feb 2026

10/10 Excellent

Nataliya

Stayed 8 nights in Feb 2026

10/10 Excellent

BOUNPONE

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean room and food.
Stayed 3 nights in Feb 2026

10/10 Excellent

Maneela Deng

Liked: Cleanliness, amenities, property conditions & facilities
Staff and foods were great!
Stayed 3 nights in Feb 2026

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean early. Staff was amazing and always friendly. Food was excellent!!
Stayed 7 nights in Feb 2026

8/10 Good

Heather

Stayed 5 nights in Jan 2026

10/10 Excellent

Hanwoo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 5 days. Food was good, we even had a lobster paella for a lunch. Weather was kind of off but rest were good.
Stayed 5 nights in Feb 2026

8/10 Good

Hassan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good but flair wasted our time
Stayed 6 nights in Feb 2026

8/10 Good

John

Stayed 5 nights in Dec 2025

8/10 Good

Julie, Madison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff in all areas was amazing. Food was great, nice options. Personally I'd like to have seen the bigger shows at the theater start at nine instead of 930. Also more entertainment in the lobby bar area
Stayed 7 nights in Feb 2026

10/10 Excellent

Richard, Chesilhurst

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff service!
Stayed 7 nights in Jan 2026

10/10 Excellent

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean villa with a beautiful view. Staff was friendly and helpful. Love the small touch of flowers being left in our room after housekeeping was done. Highly recommended and would definitely stay again.
Stayed 4 nights in Nov 2025

4/10 Poor

Andy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only 5 small restaurants and restaurants alternately open and close base on the days of the week. You have to be at 5:30 on waiting in line at the restaurants for dinner otherwise they will not allow guests to be served once restaurants are full. Only one choice if the buffet. Rooms are out of date so old tiles look like the motel grade. Don’t go here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jaswinder

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious rooms, food was amazing. Friendly staff Pools were very nice and accommodates all ages
Stayed 6 nights in Jan 2026

8/10 Good

Daphne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean hotel Great food, especially the restaurants Day time entertainment was great Nighttime entertainment was lacking. Great staff.
Stayed 6 nights in Jan 2026

4/10 Poor

Shingara

Traveled with family and small children
Liked: Property conditions & facilities
The staff were helpful and polite. Room was fine. Double beds are too small. Most hotels have queen size beds. Pool water was so cold especially kids pool. Since weather was not sunny, pool water temperatures were frigid. Very disappointment. Biggest problem was 4 people from our group of 9 got food poisoning, stomach upset, nausea, vomiting and diarrhea. After eating mostly at buffet because It was so difficult to get a table at the other restaurants for dinner. Not enough capacity to accomodate guests at other restaurants so we were forced to eat at the buffet all 3 meals. Food poisoning should not happen at 4 star hotel. Only good thing was the fitness instructor Louis that did the aquafit class every morning. His enthusiasm and energy made his class fun. Not coming back to this place again.
Stayed 6 nights in Jan 2026

8/10 Good

Carmen, Whittier

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff was pretty friendly but not very accommodating to simple requests. I have stayed at nicer and less nice hotels and they have all tried to accommodate requests. Buffet: I requested honey for my mother's tea as she was feeling ill and was told they did not have access to honey at dinner time. I requested a fresh made huevos rancheros plate and was told they were on the warmer. The temperature of the food was not hot. I think this contributed greatly to the substandard rating for food quality. The buffet hosts were not excited about setting our table for our group of 15 daily. They would ask us to sit at two different tables, Often times we would just go in two groups and use one table. The servers however, were really nice. Reservations: We were offered a reservation at the steakhouse for 15 at 7:00 p.m. and when part of my party arrived they informed us that the reservation had in fact been made for 5:30 p.m. that day. When we spoke to the gentleman that made the reservation he noticed the error but was unable to grant another reservation to the restaurant as a courtesy. He offered an alternate restaurant but the specific times he offered did not work for our prior commitments. The room was clean and put together daily but the AC could not be adjusted. My room was at 20C and when I called to request a temp change they said they couldn't unlock. We had 6 other rooms and they were all able to adjust it. With minor changes this could be a great hotel.
Stayed 5 nights in Jan 2026

4/10 Poor

Maria

Stayed 5 nights in Jan 2026