See all properties

ibis Cancun Centro

3.0 star property

Choose dates to view prices

Photo gallery for ibis Cancun Centro

Exterior
Bar (on property)
Lunch and dinner served, Regional cuisine
Exterior
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Dubai Palace Casino
    ‪5 min walk‬
  • Plaza Las Americas
    ‪6 min walk‬
  • Puerto Cancun Marina Town Center
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 2 Double Beds

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Krystal Urban Cancun & Beach Club

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (1244)
The price is $84
per night
$105 total
includes taxes & fees
Apr 29 - Apr 30
Krystal Urban Cancun & Beach Club

About this property

ibis Cancun Centro

3-star hotel in Downtown Cancun
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and dry cleaning are onsite. Housekeeping is available once per stay.
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Ibis Cancun Centro is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Covered self parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 100 per stay
  • Covered valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 601 out of 1232 reviews
Rating 8 - Good. 323 out of 1232 reviews
Rating 6 - Okay. 136 out of 1232 reviews
Rating 4 - Poor. 81 out of 1232 reviews
Rating 2 - Terrible. 91 out of 1232 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locationand staff was friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2024

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner in my room did not work, but they were very good about changing rooms
Stayed 1 night in Jan 2025

6/10 Okay

Edwin

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Not for families, or groups more than 2 per room. Very small no microwave no fridge. Location is great has a Walmart express below it and a 7/11 across the street
Stayed 7 nights in Dec 2024

6/10 Okay

Lakhbir

Stayed 1 night in Dec 2024

2/10 Terrible

Amal

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The only major thing I have noticed with this hotel was it has no windows no fresh air and it smells because for a decade there’s no fresh air that went through the entire. There’s nothing circulating.
Stayed 9 nights in Dec 2024

10/10 Excellent

Omari

Stayed 4 nights in Dec 2024

8/10 Good

AKHIL

Liked: Cleanliness, property conditions & facilities
Room was very small
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessie James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alyssa

Stayed 1 night in Dec 2024

8/10 Good

Varun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in downtown and closer to all locations. Perfect for people who don't spend much time in the room and go outside to explore.
Stayed 3 nights in Dec 2024

2/10 Terrible

Susana

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

kavanno

Stayed 4 nights in Dec 2024

10/10 Excellent

lucas

Stayed 1 night in Dec 2024

10/10 Excellent

Roger Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffvat Ibis Centro Cancun were very friendly and welcoming. It's nice to have a Walmart Express connected to the property and a very large busy mall within a very short walking distance of Ibis. Thank you to the staff at Ibis Centro Cancun for making my stay in Mexico a wonderful wonderful experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

RIDWAN

Liked: Cleanliness, staff & service, property conditions & facilities
overall good
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Staff & service, amenities, property conditions & facilities
I was really impressed with this hotel. Everything was clean. Check in was easy and quick. Lots available in short walking distance. I would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel to sleep comfortably at night and easy access to transportation across the street to head out to explore during the day.
Stayed 3 nights in Dec 2024

2/10 Terrible

Nassar, Richmond

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service, room smelled really bad, don’t even try a breakfast in the restaurant, terrible.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bernardo

Stayed 1 night in Dec 2024

2/10 Terrible

Carlos

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For children the ask for some of ID which I was not told until I go to the check in made it very long and misinformed about the documents needed to check in children I will never go back
Stayed 1 night in Dec 2024

10/10 Excellent

Winston

Stayed 1 night in Dec 2024

8/10 Good

Bianca

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Stayed 1 night in Nov 2024