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Imperial las Perlas

3.0 star property

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January 2025

Photo gallery for Imperial las Perlas

Aerial view
View from property
Outdoor treatment areas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Reviews

6.0 out of 10

Popular amenities

  • All inclusive
  • On private beach
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
Boulevard Kukulc n Km. 2.5, Cancun, ROO, 77500
  • Aquaworld
    11 min walk
  • Porfirio's Cancun
    2 min walk
  • Cancun Bus Station ADO
    17 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Standard Room

Standard Room | Living room | Flat-screen TV, pay movies

Standard Room

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool

Hotel Imperial las Perlas

Pool
All inclusive
Kids pool
Parking included
3.4 out of 5, (952)
The price is $159
per night
$196 total
includes taxes & fees
Jan 2 - Jan 3
Hotel Imperial las Perlas

About this property

Imperial las Perlas

3-star hotel in Zona Hotelera
At Imperial las Perlas, hit the private beach, relax by an outdoor pool, or spend the day at a marina.
Imperial las Perlas offers 118 accommodations with complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
A private beach and a marina are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Imperial las Perlas is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Imperial las Perlas like a marina, an outdoor pool, and a children's pool.

The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access. This all-inclusive hotel also offers a garden and a terrace. Complimentary self parking is available on site.

Imperial las Perlas is a smoke-free property.

Breakfast is available for a surcharge each morning.
La Palapa - This beachfront family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle up to 5 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: MXN 150 per person
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Palapa

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Pool umbrellas
  • Terrace

Spa

  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately MXN 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Imperial las Perlas
Imperial las Perlas Cancun
Imperial las Perlas Hotel
Imperial las Perlas Hotel Cancun
Hotel Imperial Las Perlas
Imperial Las Perlas Cancun Mexico
Imperial Perlas Cancun
Imperial Las Perlas Resort Cancun
Imperial Las Perlas Resort
Imperial las Perlas Hotel
Imperial las Perlas Cancun
Imperial las Perlas Hotel Cancun

Imperial las Perlas Reviews

Reviews

6.0
Rating 10 - Excellent. 71 out of 572 reviews" "
Rating 8 - Good. 134 out of 572 reviews" "
Rating 6 - Okay. 173 out of 572 reviews" "
Rating 4 - Poor. 103 out of 572 reviews" "
Rating 2 - Terrible. 91 out of 572 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Bev

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast buffet. Overlooking ocean and beach on three sides. Waiters so attentive with delicious coffee. White sand beach with sparkling clean pool. No ice machine. Ice at bar for small price.very comfortable beds. So so AC. Cant leave doo open at night when noise at pool or bar.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is affordable price for the good location. Will go back again.
Stayed 7 nights in Feb 2019

4/10 Poor

Silvia

Disliked: Staff & service, property conditions & facilities, room comfort
Two stars hotel
The room smelled like mould, needs new beds and bedding. Nice location. Averall clean.
Stayed 1 night in Jan 2019

6/10 Okay

Yolanda, New york

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was ok overall. Arrived about 3 hrs early and wasn't able to do early check in ...they made us wait until 3pm. Pool is not so big but nice...the beach was full of seaweed and looked real dirty. The room was ok as well but had a moist feeling on the floor..which made it slippery..the room felt muggy.
Stayed 1 night in Sep 2018

4/10 Poor

yeongkang, edmonton

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The building is too old. There is no elevator. I had to go up the narrow stairs to the third floor. The room smelled badly. I had to exchange the room. The room I had changed was on the first floor but I could not sleep because I heard a lot of machine noise. It was booked at a low price in Expedia and I could not change it to a good location. I think this place should never be booked at a low price. This trip was very ruined.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Air conditioner was not working and when it was working, it made this laud terrible noice
Stayed 9 nights in Jul 2018

4/10 Poor

Luis, New Jersey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I book this hotel through Expedia and I waited for about 35 min at front desk because they couldn't find my reservation. They told me that I could stay but I had to leave about $50.00 for ''deposit'' It was raining that day and water got in the room even though the window was closed.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Hotel rooms little clean but need lots of upgrade.. bed mattress is hard and uncomfortable, bathroom shower sewer bin had unpleasant smell and if possible to have little fridge .
Stayed 3 nights in May 2018

10/10 Excellent

Matty, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Right on the beach
Loved this hotel so much. Right on the beach and firendly staff even though I didn't speak spanish. Just an awesome experience and didn't want to leave.
Stayed 1 night in Mar 2018

2/10 Terrible

Mac, Memphis

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
This hotel is terrible. The bed was so hard that my wife was having lots of back the next morning. The food was cold and tasteless and the alcohol didn’t have any liquor in it. There was lots of disturbing noise and banging going on all the time. The staff were very friendly however this place is for the locals and not tourists. We ended up checking out after 1 day and booked somewhere else immediately!
Stayed 3 nights in Mar 2018

8/10 Good

Patty

Liked: Cleanliness, property conditions & facilities, room comfort
The ones who want to sell you some type of tour are very aggressive, but they are not rude about it. The private beach is very pleasant.
Stayed 2 nights in Jan 2018

2/10 Terrible

jonna, maui

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very loud
Beds very uncomfortable. Very loud drunks all night long. We did not have a comfortable stay. They serve basically the same food every meal and put on a different sauce.
Stayed 14 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
방은 그나마 싼맛에 외곽이랑 주위는 마음에준비를 하고 쉬세요 셀하나 다른 관광하는날은 추천 아닌날은 완전 비추
Stayed 2 nights in Dec 2017

6/10 Okay

teresa, Los Angeles, California

Disliked: Property conditions & facilities
reasonable price
I was looking for a hotel resort for a great beach to swim. This place has a nice beach, but not for swimming.
Stayed 1 night in Dec 2017

4/10 Poor

Jason, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rundown shack
Looked decent online but in person a hole in the wall. Food not great they reuse the same stuff from last-night. Service was not good you have to flag them down for a drink. Margaritas were the only thing that was good. and its closed to the boats and jet ski where you can easily take advantage of water activities. I will not stay here again.
Stayed 1 night in Nov 2017

8/10 Good

Maurquitta, Alabama

Liked: Cleanliness, room comfort
Advantages and disadvantages!
The hotel was a good hotel for the price! It's in need of remodeling/renovations because it's very old but the rooms were spacious and clean! The staff were very accommodating and friendly! However, the security was rude and accused me of smoking on the property and I do not smoke. I also noticed a few items missing from me and my guest's suitcases and I know it had to be house-keeping so beware of leaving valuables in the rooms! The staff needs to be bi-lingual so they can understand customers that speak English. The food was good and the pool was beautiful! The beach was nice and relaxing but parts of the water seemed to be polluted so take caution when swimming in the ocean on this side of the hotel zone. You would have to take the bus to get to downtown Cancun and other places to have fun and party because this hotel is reserved and quiet. Overall it was an ok hotel if you are on a budget!
Stayed 5 nights in Nov 2017

8/10 Good

Alex

Disliked: Property conditions & facilities, room comfort
From desk bad service
I did not like the staff from from desk and all the vendors they have in this hotel. The lady in the front desk is not polite or well educated to deal with tourist. The vendors they have there they are very aggressive and not good ethical.
Stayed 1 night in Nov 2017

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever!
Staff at entrance Check in was very rude, room was dirty and had a terrible smell. We paid 4 nights at this hotel but we had to leave at the 2nd day, my family and i coulnt stay more time at this place. Im my opinion this Hotel doesnt even deserve to show up on the Cancun All inclusive hotel alternatives. Place was bad, will NEVER return, i wouldnt recommend this place to no one. Run Run Awaaaay!
Stayed 4 nights in Sep 2017

6/10 Okay

Lexi, United States

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Get what you pay for
The food is ok, the rooms are outdated and not comfortable but they have a nice view. We are not picky people and didn't expect a 5 star resort so we enjoyed our stay. The staff is amazing and do their best to make your stay memorable
Stayed 5 nights in Sep 2017

4/10 Poor

James , USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
On the beach but needs lots of work
Stayed at this hotel with my fiancé and parents. The pictures of the property are definitely not the reality of the hotel. The property needs a lot of maintenance. Pictures look OK, but when you get there, surprise!!! Lobby staff was very friendly, but restaurant staff was not. They would never come to our table to talk to us. Just strange. The food is terrible and I'm not exaggerating. We bought all inclusive and ended up eating out every day. No coffee for breakfast. All juices tasted awkward. Just bad quality food, really bad. Cigarette butts all over pool deck and on the beach area too. Very basic rooms with hard mattresses. No quilts, just two thin bed sheets. We weren't looking for luxury at all, but we could clearly see a place being mismanaged. We've stayed in simple hotels before and experienced nice simple rooms, upkept rooms, and most importantly, good food. You won't even get what you pay for at this property. You'll not eat there, trust me on this. Good luck and hopefully the hotel could improve some of these things.
Stayed 4 nights in Aug 2017

8/10 Good

Anna, Colorado. Denver.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location. Calm seashore is very close.
Friendly staff and good food. Various of activities. Great photographer and experienced animator. Good for whole family.
Stayed 8 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great service
It's a little hotel and they are trying to revamp it. The service is great everybody works hard to make your stay really cormfortable. It's close to the beach in Kukulcan hotel zone. Close to Cocobongo. It's cheaper than any other hotel and the food y drinks are good enough.
Stayed 5 nights in Aug 2017

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Basic hotel with great location near Cancun town
Basic hotel with great room views , nice beach and limited buffet in a floating palapa.
Stayed 2 nights in Jul 2017

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food quality
The food at the buffett could be better. The quality and choices where not that good.
Stayed 3 nights in Jul 2017