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InterContinental Presidente Cancun Resort, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Property amenity
2 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Club Ocean Front | View from room
On the beach, white sand, beach umbrellas, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    9 min walk
  • Cancun Golf Club at Pok Ta Pok
    11 min walk
  • Cancun Convention Center
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Signature Suite, 1 King Bed

  • 1658 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

  • 646 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Twin Bed (Intercontinental)

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Deluxe Suite, 1 Twin Bed (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Lagoon View

  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 1 King Bed, Accessible

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 2 Queen Beds, Lagoon View

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Twin Bed

Room amenity

Classic Room, 1 Twin Bed

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Terrace

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Terrace

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Accessible

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Business Lounge Access, Lagoon View

View from room

Room, 1 King Bed, Business Lounge Access, Lagoon View

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Suite, 2 Queen Beds, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Business Lounge Access, Lagoon View

Room, 2 Queen Beds, Club Lounge Access, Lagoon View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Business Lounge Access, Lagoon View

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • 646 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Presidential Suite, 1 King Bed (Coral) | Room amenity

Presidential Suite, 1 King Bed (Coral)

  • 2153 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Terrace, Lagoon View

  • 700 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Terrace, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Terrace

Room amenity

Classic Room, 2 Queen Beds, Terrace

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Room, 2 Queen Beds, Terrace, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed (Caribbean)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Room, 1 King Bed, Terrace, Ocean View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Suite, 1 King Bed, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Westin Resort & Spa, Cancun

Pool
Hot Tub
Spa
Kids pool
4.1 out of 5, Very Good, (1476)
The price is $111
per night
$138 total
includes taxes & fees
Dec 6 - Dec 7
The Westin Resort & Spa, Cancun

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

5-star resort in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at InterContinental Presidente Cancun Resort, an IHG Hotel's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and safes. Tempur-Pedic beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cancun Resort, an IHG Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Wired and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Onsite self parking is complimentary.

InterContinental Presidente Cancun Resort, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 spa tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 781 out of 1227 reviews" "
Rating 8 - Good. 263 out of 1227 reviews" "
Rating 6 - Okay. 84 out of 1227 reviews" "
Rating 4 - Poor. 39 out of 1227 reviews" "
Rating 2 - Terrible. 60 out of 1227 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rudelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. Staff very friendly and helpful.
Stayed 5 nights in Jul 2024

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend vacations
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Valeria Joza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Aug 2024

6/10 Okay

Eliezer

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and room. Hospitable staff and service was good throughout the resort. The food at the restaurants was also pretty good.
Stayed 5 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Rohit

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the beach area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 3 nights in Jul 2024

2/10 Terrible

Victor

Stayed 8 nights in Jul 2024

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great , family friendly , clean and all the employees very kind. Especially Fatima y Gustavo! Thank you so much for everything.
Stayed 10 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were incredible and the resort was beautiful. Prices were great and food was absolutely out of this world. I’m going back next year.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet time. That was all what we needed it.
Stayed 6 nights in Aug 2024

8/10 Good

Mufazzal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel on a great beachside location. The hotel has amazing friendly staff who all had a smile. Our rooms 604 and 608 were on the top floor of the low rise part of the hotel with access to the club lounge which included complementary cooked breakfast and evening cocktails and snacks - our teen age son made the most of this! The hotel was full but felt uncrowded with beach beds being available all of the time. The spa service is excellent as was the 24hr gym although it was quite small. There are 2 restaurants which had ok food but great views onto the beach. The beach is lovely and the sea had a small amount of seagrass. Small amount of fish - I do wish the hotel would place a few large rocks out on the sea bed to attract fish and marine life. Our rooms were large with a nice ensuite. The balcony overlooked the sea. Only negatives are at check in there was poor communication or language problems and we had to have temporary rooms for 2 of the 7 nights at the hotel. They did however put us up in thr presidential suite which is huge and very nice. We did feel they did their best to accommodate us under the circumstances and genuinely felt like they were keen to keep guests happy. It’s an old hotel and feels like you are somewhere which has aged well and was an oasis of peace and relaxation while other hotels around it would be super busy. Finally best thing about the hotel is that they keep the pool open till 10pm often longer so it was a popular spot.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The day was wonderful and super enjoyable however, I did have a missing shirt. Unfortunately, I was not able to get it back because of the lack of time.
Stayed 4 nights in Aug 2024

8/10 Good

Emma L

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful. But needs better food selection.
Stayed 5 nights in Jul 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property. Very scenic and beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually vacation in Cancun at least once a year and Presidente Intercontinental is our to go stay! I love the facilities and service provided. I have to highlight the extraordinary service and attention received by chef Luis Mahai from Le Cap restaurant. His cook is amazing, he’s attentive and goes above and beyond to please the guests. If you visit don’t miss out and try his cook. You won’t regret it!!!
Stayed 10 nights in Jul 2024

10/10 Excellent

Reyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place beautiful, nice clean
Stayed 7 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

PATHPORN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here for 2 nd time . Hotel was great , great services , room clean but need some improvements. Biggest concern for us is the air conditioning is not cold it is high as 22.5 F at the coldest . But it is still not cold enough for the hot weather outside. The maintenance “ Try to fixed “ but still same temperature . We asked again bout the air conditioning so at the end the give us the fan to use . It shouldn’t a problem but it is . Room is clean but in general is ok .
Stayed 1 night in Aug 2024

10/10 Excellent

Yung Jui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

GUOBIN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024