InterContinental Presidente Cancun Resort by IHG

5.0 star property

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Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Body treatments, beach massages, body wraps, body scrubs, facials
Signature Suite, 1 King Bed | Terrace/patio
Sundeck
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Pet friendly
  • Parking included
$243
includes taxes & fees
Aug 19 - Aug 20

Explore the area

View in a map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪11 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

Signature Suite, 1 King Bed

  • 1658 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(14 reviews)
  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Classic Room

8.8 out of 10
Excellent
(5 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(26 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Club Lounge Access (Lagoon View)

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Club Suite, 2 Queen Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking (Club Lounge Access, Lagoon View)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(37 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Signature)

  • 646 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Coral)

  • 2153 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Lagoon View

  • 700 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

8.4 out of 10
Very good
(7 reviews)
  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

InterContinental Presidente Cancun Resort by IHG

5-star resort in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at InterContinental Presidente Cancun Resort by IHG's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Wired and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Onsite self parking is complimentary.

InterContinental Presidente Cancun Resort by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 858 out of 1301 reviews
Rating 8 - Good. 269 out of 1301 reviews
Rating 6 - Okay. 80 out of 1301 reviews
Rating 4 - Poor. 44 out of 1301 reviews
Rating 2 - Terrible. 50 out of 1301 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough good things about this hotel and the staff. They are always so friendly and helpful. I think this was our fifth time staying there and they didn’t disappoint.
Stayed 4 nights in May 2025

8/10 Good

Giada

Stayed 4 nights in May 2025

10/10 Excellent

Vasilis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offers a range of amenities and dining options intended to help you relax, while also allowing you to enjoy the sand and the beach.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
…..
Stayed 4 nights in May 2025

6/10 Okay

Doretta

Stayed 1 night in May 2025

10/10 Excellent

miguel, Denver

Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service
Very limited service at playa
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, low-key environment, and beautiful beach. The pools were not busy and day use of palapas was nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and property will definitely return!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a slice of paradise you will find it at Intercontinental Presidente Cancún! Everything here is amazing and serene, from a white powdery beach, excellent food and drinks, great location, great room accommodations and the best staff and services I have experienced in a long time! Adrian from the front desk, Paulina and Fidel from the concierge desk, Ruben on the beach and every staff altogether at the restaurants and housekeeping are exemplary and absolutely fantastic, thank you! Another huge thank you goes out to Kristel from the Ikal Spa which provided the best massages ever and cannot wait to go back! The atmosphere and environment is by far the most relaxing experience and will appeal to all your senses!
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael

Stayed 9 nights in Apr 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Booked for the best beach on top of the 7 (Playa Tortuga)… it’s been some years so the hotel refurb is nice, as well as improvements across the street for more local/cheap restaurants. Else, dining is soooo expensive at resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast buffet outside next to the beach is beautiful to wake up to every morning. The beach of this hotel area is extremely calm and barely has any waves, I really recommend this place if you’re coming in for a relaxing vacation.
Stayed 3 nights in Apr 2025

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities
Beautiful grounds, lobby, pool and beach area. The hotel itself could do with updating as the rooms look a little dated. I booked a lagoon view and could hear the road on a lower floor but this was rectified by moving to a different room. Breakfast selection was reasonable but could have been improved with a greater selection of hot items. Overall the food in the hotel was good with a nice selection across the restaurants.
Stayed 7 nights in Apr 2025

8/10 Good

joaquin

Stayed 3 nights in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lior

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel building itself is not the newest or most renovated but it’s not bad at all. The hotel beach is excellent and the restaurants are great. We had a great vacation and will go back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Serhii, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this place
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness

Lackluster

Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sachin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beach—it's clean and clear. I checked other nearby properties, but this is a much better beach—white, fine sand with clear water. It's not an all-inclusive resort, but there are plenty of on-site dining options that are very convenient but a little expensive. Breakfast is good, with options for vegetarians. The hotel rooms are like standard hotel rooms, not having a resort feel. The property is nice, but it can use some exterior paint. I recommend staying here for families with kids. The ocean is calmer, great for young kids, pools are shallow,
Stayed 6 nights in Apr 2025