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InterContinental Presidente Cancun Resort by IHG

5.0 star property

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Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Club Suite, 2 Queen Beds, Ocean View | Premium bedding, down comforters, minibar, in-room safe
2 outdoor pools, cabanas (surcharge), pool umbrellas
Body treatments, beach massages, body wraps, body scrubs, facials
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    â€Ș11 min walk‬
  • Tortuga Beach
    â€Ș2 min drive‬
  • La Isla Shopping Mall
    â€Ș7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș31 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed

  • Partial sea view
  • 1658 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

  • Partial sea view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible Bathtub

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

View from room

Classic Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Lagoon View

  • Lagoon view
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Accessible Bathtub

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Lagoon View

View from room

Room, 1 King Bed, Club Lounge Access, Lagoon View

  • Lagoon view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 646 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Club Lounge Access, Lagoon View

Room, 2 Queen Beds, Club Lounge Access, Lagoon View | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Club Lounge Access, Lagoon View

  • Lagoon view
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • Partial ocean view
  • 646 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed (Coral)

  • Sea view
  • 2153 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Lagoon View

  • Lagoon view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Terrace, Ocean View

  • Ocean view
  • 646 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Caribbean)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Terrace, Ocean View

  • Sea view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Presidente Cancun Resort by IHG

5-star resort in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at InterContinental Presidente Cancun Resort by IHG's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Wired and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Onsite self parking is complimentary.

InterContinental Presidente Cancun Resort by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • CafĂ© Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 870 out of 1320 reviews
Rating 8 - Good. 278 out of 1320 reviews
Rating 6 - Okay. 78 out of 1320 reviews
Rating 4 - Poor. 44 out of 1320 reviews
Rating 2 - Terrible. 50 out of 1320 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

SarahAnn

Traveled with family
Disliked: Cleanliness
It all seemed great on-site and we had a nice time, but I realized I had small red spots on my skin on our final day. I saw my doctor the day I returned home to be checked out and was diagnosed with BEDBUG BITES!! I messaged the property to tell them and they have ignored me. I am disgusted. Do not go there!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Joshua Hak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, room and service
Stayed 3 nights in Feb 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it here. My room was amazing and the service was superb 👏
Stayed 5 nights in Feb 2025

8/10 Good

Seyed

Liked: Cleanliness, staff & service
Wait time to check in was very long. Could use more staff to help with check in and check itinerary. Great beach access and the beach is calm not too many wave s
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff with great facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Donald P, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

4/10 Poor

John, Simsbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel through Expedia and paid for the room, however when I checked in, the hotel was telling me I had a balance. There was this back and forth going on for nearly 30 minutes. Very poor experience.
Stayed 1 night in Feb 2025

8/10 Good

Trina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was the best, I had 2 kids with me so they loved that. The other restaurants had very similar food. We had a great time and the beach had very calm waves. Perfect for us
Stayed 7 nights in Feb 2025

10/10 Excellent

Hector

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have a chance to spend the day on the hotel for I went to a convention, but it was clean and the employees seemed nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeannine, Northport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Rodrigo

Stayed 6 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived the staff was very supportive, kind, and accommodating. This was our first trip to Cancun and we will not hesitate to return to Intercontinental Presidente next time. The beach was amazing! Thank you for a wonderful vacation!
Stayed 6 nights in Feb 2025

10/10 Excellent

Emma, Hartford Northwich

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful beach in the Cancun hotel zone, white soft sand and clear turquoise sea, wonderful hotel staff, lovely food and the rooms where very nice with comfortable beds.
Stayed 4 nights in Feb 2025

10/10 Excellent

Muhammad Taha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first visit to Mexico and I loved every bit of it. The resort was very nice, friendly staff, clean beach and the restaurants were fairly priced. I'll recommend it to anyone travelling with young children.
Stayed 4 nights in Feb 2025

10/10 Excellent

Noel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach has little waves perfect for toddlers and young kids. Such a calm and zen vibe in a quiet relaxing atmosphere. Caribeno restaurant offers good options of Mexican foods. Friendly staff and detail oriented service to the needs of guests. Dont need to call the front desk for anything. Club access worths every penny. Our second time here and will be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert, London

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just came back from a 6 day trip. The hotel is very nice. The rooms are a little dated but the entire resort is super clean. Very family friendly. The beach is the nicest bar none, in Cancun. The sand is like white flour and the water turquoise and emerald. Stunning. The food at the restaurants is very good. (3 to choose from). No evening entertainment so if you are looking for that you will need to leave the property. This is not an all inclusive so meals and drinks add up quickly, so take note. Recommended!
Stayed 5 nights in Feb 2025

10/10 Excellent

judith

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This resort was the perfect resort for peace and relaxation. The staff was amazing, the food options were plentiful, and it was clean. No complaints.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Rami

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2025

6/10 Okay

Gerek

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I chose a room with a terrace or a patio. And they wanted to give me a basic room. When I showed him my receipt. That I had paid for a Terrace view. The room was not as expected. I like the property. But I wouldn’t upgrade any room
Stayed 6 nights in Feb 2025

10/10 Excellent

Dariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Harsimran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our visit and would go again
Stayed 7 nights in Feb 2025

10/10 Excellent

Micheline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025