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InterContinental Presidente Cancun Resort, an IHG Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Property amenity
On the beach, white sand, beach umbrellas, beach towels
Point of interest
2 outdoor pools, cabanas (surcharge), pool umbrellas
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    ‪9 min walk‬
  • Cancun Golf Club at Pok Ta Pok
    ‪11 min walk‬
  • Cancun Convention Center
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Signature Suite, 1 King Bed, Oceanfront

  • 1658 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Signature)

  • 646 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Lagoon View

  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Lagoon View

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Classic Room

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Club Lounge Access (Lagoon View)

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Club Suite, 2 Queen Beds, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Club Lounge Access (Lagoon View)

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Signature)

  • 646 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Coral)

  • 2153 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Lagoon View

  • 700 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Terrace, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Oceanfront

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Ocean View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior

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Pool
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Spa
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4.2 out of 5, Very Good, (1585)
The price is $149
per night
$185 total
includes taxes & fees
Feb 5 - Feb 6
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About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

5-star resort in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at InterContinental Presidente Cancun Resort, an IHG Hotel's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and safes. Tempur-Pedic beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cancun Resort, an IHG Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Wired and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Onsite self parking is complimentary.

InterContinental Presidente Cancun Resort, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 spa tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 800 out of 1233 reviews" "
Rating 8 - Good. 259 out of 1233 reviews" "
Rating 6 - Okay. 76 out of 1233 reviews" "
Rating 4 - Poor. 41 out of 1233 reviews" "
Rating 2 - Terrible. 57 out of 1233 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Priya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place ever ,staffing amazing very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, nice facilities, good food, everything was great!
Stayed 5 nights in Oct 2024

10/10 Excellent

Edson

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jacqueline

Stayed 7 nights in Sep 2024

2/10 Terrible

Vano

Stayed 4 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Make sure they charge you in Peso and not USD when paying with card. Money exchange is across the street. It was a great hotel and very fun to explore. Every meal on property is roughly $35-$50 /person /meal.
Stayed 5 nights in Sep 2024

8/10 Good

TRINIDAD, SUGAR LAND

Stayed 4 nights in Sep 2024

4/10 Poor

Edgardo

Stayed 1 night in Sep 2024

10/10 Excellent

John, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and they took care of us. The housekeeping was top notch. The small details that we were not expecting brought a smile to us both. The property & staff I give a 5 star rating!
Stayed 8 nights in Sep 2024

10/10 Excellent

JeanPaul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing, clean, great pool and beach. Even better service. 10/10
Stayed 3 nights in Sep 2024

4/10 Poor

CRISTIAN

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower has no hot water for 3 days the sink will not drain very very noisy on hallways basically like you stay in the lobby not recommend this hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Cecilia

Stayed 7 nights in Aug 2024

8/10 Good

Maru

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, but we could hear all the people walking in the aisle to and from their rooms with and without luggage, too noisy. Need better doors with noise reduction.
Stayed 2 nights in Sep 2024

10/10 Excellent

Heidi

Stayed 8 nights in Sep 2024

10/10 Excellent

Ifeoluwa victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance was amazing and it’s overall beauty was intriguing
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time to stay at El Presidente. Our experience on both occasions has been awesome! Their service especially at the Sunshine Club has been what we have been coming back for. Happy to say our children sort of grew up in this hotel with memories of Cancun vacations..We also enjoy that this is a smaller hotel that doesnt get crazy busy during meal times.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gavriel

Stayed 7 nights in Aug 2024

10/10 Excellent

Daryle D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ACCESSIBLE AND CONVENIENT
Stayed 3 nights in Sep 2024

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great beach and the dinner options were excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Faisal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give the property one suggestion. Please change all TVs to Smart TVs so that us Non-Spanish speaking guests can entertain ourselves. Currently, most of the channels are in spanish and even the American Channels have spanish overdubbing. With a name like Intercontinental, I would expect the property to have the budget to change TVs into Smart TVs. Other than that we really enjoyed this hotel. This was our second stay with them this year and were totally satisfied with the value for our money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luisa Veronica, morgan hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The caribbean restaurant excellent buffet and Antonio and Nai(girl) waiter's exceded their service with us and everyone, specially ANTONIO, Maribel the captain very nice with us but very rude with her employees, put Flan dessert back on menu, PLEASE keep Abraham and beautiful Venus at the hotel for many years!!! loved eating there both do excellent job keeping birds out of the restaurant Thank you for this beautiful hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Lille

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 6days/5 nights in Rm 608. We were pleased with Club Suite Rm with balcony- ocean view. Shout out to the following staff : Valeris from front desk- for always welcoming and accommodating all the time. She sent me a surprise bday cake up in our room! Also to Spider-Man -Joseu, Cesar and Giovanni. For our cocktails and my micktIls! Piñada! To Reuben for our lunch by the beach! Catch of the day and Tokoya were delicious! Thanks to All of you. You are All the Best! We will be back -soon! And to Jean for taking time to chat on his daily rounds in the resort. This is an Oasis for us. We found our place here! God Bless All! - (Fridays)
Stayed 5 nights in Aug 2024

2/10 Terrible

Victoria Monique

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I was unable to stay at this property because my flight was cancelled due to a hurricane. The hotel is not responding to my request for a refund or a at the very least a credit. The flight cancelation is completely out my my control, there’s no sense of compassion or understanding and I will be making a report with the Better Business Bureau
Stayed 3 nights in Aug 2024

10/10 Excellent

Kellyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 5 nights in Aug 2024

10/10 Excellent

Alfonso, Hoover

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach ! The food is great and the service excellent 👍
Stayed 1 night in Aug 2024