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InterContinental Presidente Cancun Resort by IHG

5.0 star property

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Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Point of interest
Sundeck
On the beach, white sand, beach umbrellas, beach towels
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Las Palapas Park
    ‪10 min walk‬
  • Benito Juarez Municipal Building
    ‪11 min walk‬
  • Plaza 28
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront | Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed, Oceanfront

  • 1658 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

  • 646 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Lagoon View

  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Lagoon View

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Accessible

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Club Lounge Access (Lagoon View)

View from room

Room, 1 King Bed, Accessible, Club Lounge Access (Lagoon View)

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 2 Queen Beds, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Club Lounge Access (Lagoon View)

Room, 2 Queen Beds, Accessible, Club Lounge Access (Lagoon View) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Accessible, Club Lounge Access (Lagoon View)

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • 646 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed (Coral)

  • 2153 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Lagoon View

  • 700 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Terrace, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Oceanfront

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Terrace, Ocean View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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View from property

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  • Hot Tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, (1642)
The price is $187
per night
$230 total
includes taxes & fees
Mar 8 - Mar 9
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About this property

InterContinental Presidente Cancun Resort by IHG

5-star resort in Downtown Cancun
Catch some rays at the beach or spend the day relaxing at InterContinental Presidente Cancun Resort by IHG's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Wired and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Onsite self parking is complimentary.

InterContinental Presidente Cancun Resort by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 spa tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free crib
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 814 out of 1261 reviews
Rating 8 - Good. 264 out of 1261 reviews
Rating 6 - Okay. 82 out of 1261 reviews
Rating 4 - Poor. 43 out of 1261 reviews
Rating 2 - Terrible. 58 out of 1261 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Wonderful place to stay. Clean rooms, friendly staff. Delicious breakfast.
Stayed 3 nights in Nov 2024

8/10 Good

Rohit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to beach
Stayed 4 nights in Jul 2024

8/10 Good

Akash

Traveled with family
Liked: Cleanliness, amenities
The Beach cafe service is bad. The waiters don't check on you even after pleading them to come take the order
Stayed 6 nights in Nov 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service
The lobby when you first walk in (and every time you are in it) smells bad. The shower temperature regulator did not work or there is a problem with their water supply. Was truly hard to shower as the temp would randomly fluctuate on its’ own from cold to scalding hot without notice.
Stayed 4 nights in Nov 2024

4/10 Poor

Elena, Edmonton

Disliked: Cleanliness, property conditions & facilities
This hotel is not worth the price. I paid for a room with terrace and was offered a small room without the terrace, I approached front desk staff who told me that they were out of the room I paid for and offered me a room for disabled that was close to the lobby. The floor in the washroom in that room was not cleaned properly and had brown stains, toilet was inside of the shower. Also the noise from the lobby, where hotel has very loud music all night, was audible in the room. I was changed into the room that I paid for the next day, but the inconvenience of moving rooms was not pleasant. Front desk staff did not apologized that they did not have appropriate room for my arrival. The room had moldy smell that stack to my clothes.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent staff
Stayed 3 nights in Nov 2024

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Rooms were average. Beach was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Mengyuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach. Nice pools.
Stayed 4 nights in Nov 2024

4/10 Poor

Heather Nicole

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

S

Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Monica

Stayed 5 nights in Oct 2024

10/10 Excellent

Tivr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Eneida

Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Stayed 4 nights in Oct 2024

10/10 Excellent

nolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Benoit

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but difficult to compare with others when most hotels in Cancun are all inclusive. Food was good but with high prices. You can also hear the street if you have a regular room facing the back. Also the blinds are not fully blacking out the room
Stayed 5 nights in Oct 2024

10/10 Excellent

Priya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place ever ,staffing amazing very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, nice facilities, good food, everything was great!
Stayed 5 nights in Oct 2024

10/10 Excellent

Edson

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jacqueline

Stayed 7 nights in Sep 2024

2/10 Terrible

Vano

Stayed 4 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Make sure they charge you in Peso and not USD when paying with card. Money exchange is across the street. It was a great hotel and very fun to explore. Every meal on property is roughly $35-$50 /person /meal.
Stayed 5 nights in Sep 2024

8/10 Good

TRINIDAD, SUGAR LAND

Stayed 4 nights in Sep 2024

4/10 Poor

Edgardo

Stayed 1 night in Sep 2024