See all properties

InterContinental Presidente Cancun Resort by IHG

5.0 star property

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
2 outdoor pools, cabanas (surcharge), pool umbrellas
Sundeck
On the beach, white sand, beach umbrellas, beach towels
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪12 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • La Isla Shopping Mall
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed

  • Partial sea view
  • 1658 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

  • Partial sea view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible Bathtub

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

View from room

Classic Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Lagoon View

  • Lagoon view
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Accessible Bathtub

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Lagoon View

View from room

Room, 1 King Bed, Club Lounge Access, Lagoon View

  • Lagoon view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 646 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Club Lounge Access, Lagoon View

Room, 2 Queen Beds, Club Lounge Access, Lagoon View | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Club Lounge Access, Lagoon View

  • Lagoon view
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • Partial ocean view
  • 646 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed (Coral)

  • Sea view
  • 2153 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Lagoon View

  • Lagoon view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Terrace, Ocean View

  • Ocean view
  • 646 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Caribbean)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Terrace, Ocean View

  • Sea view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

The Westin Resort & Spa, Cancun

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, (1844)
The price is $118
per night
$147 total
includes taxes & fees
May 22 - May 23
The Westin Resort & Spa, Cancun

About this property

InterContinental Presidente Cancun Resort by IHG

5-star resort in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at InterContinental Presidente Cancun Resort by IHG's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Wired and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Onsite self parking is complimentary.

InterContinental Presidente Cancun Resort by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 869 out of 1324 reviews
Rating 8 - Good. 275 out of 1324 reviews
Rating 6 - Okay. 80 out of 1324 reviews
Rating 4 - Poor. 45 out of 1324 reviews
Rating 2 - Terrible. 55 out of 1324 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

hasanga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful Hotel—Terrible Service

The hotel is beautiful. We paid for Club level which includes breakfast. The breakfast area is key access only and if you’re black they come by to be sure by asking your room number. White guests were not accosted in this manner. We sat down to eat and my friend got sick so we gathered our plates (1 plate each) to head back to our room. We were told we could order room service. The breakfast staff were awful. I will never pay for Club again.
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

Feb getaway !

Service was top notch , great staff. Mattresses were rock hard unfortunately. Hotel is a far north of hotel zone area . Great beach area for guests
Get up early to get a beach palapa !
Stayed 6 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were pleasant and helpful. Beachfront beautiful, plenty of shade and chairs, cool straw roofs. We were there before sunrise and saw workers busy cleaning and straightening out the chairs, and combing the sand to clear away seaweed, caring for the plants. Your hard work is under the radar, yields beautiful results, and was most appreciated by us. Thank you for a wonderful stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay for family trip

My family and I had a wonderful stay at the InterContinental Presidente Cancun Resort! We stayed there were for almost a week and opted for one of the junior suites with club access. Our room was a little on the older side, but was extremely spacious and had stunning views of the ocean. The daily breakfast at the club was also amazing - we were surprised by the quality and selection of foods, as well as the service of the staff at the club. We were particularly impressed by the hospitality of Misrain, who staffed the omelette station, and Julio Cesar and Joseu Antonio at happy hour. Overall, it's a beautiful property and we really enjoyed our stay here - I'd highly recommend!
Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beachfront hotel!
Stayed 4 nights in Jan 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the area, will visit again for sure!!
Stayed 3 nights in Jan 2025

8/10 Good

ALAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and decent hotel. Rooms are on smaller side.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ameesh Roshan

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really nice ambience and super clean beach
Stayed 5 nights in Jan 2025

2/10 Terrible

Priya

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff was rude . No customer service . Terrible dining staff
Stayed 6 nights in Dec 2024

6/10 Okay

Pamella

Traveled with group, Traveled with partner
Liked: Cleanliness
Nice hotel and room was very nice and clean. However, the service at the restaurants were not always good as there are limited servers. Most servers were very nice. Food was very tasty but very small portions and basically no side dishes. The beach was beautiful and water was calm; however, there really isn’t too much to do at this resort, no activities, very quiet which is fine but it can get boring.
Stayed 8 nights in Jan 2025

6/10 Okay

Zhongkui

Stayed 3 nights in Jan 2025

8/10 Good

Ezra

Liked: Cleanliness, staff & service
I was not happy with my room at all. Absolutely no scenic view. Room seemed to be outdated. There’s no hot tub on premises. Jacuzzi is cold water and not safe to enter. It needs a rail especially for the elderly. Staff all around superb.Everyone very courteous and welcoming.
Stayed 8 nights in Jan 2025

8/10 Good

Luz Maria

Stayed 4 nights in Jan 2025

8/10 Good

Miranda, Lane Cove North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants are great, really nice staff, but there's lots of noise in the rooms from other guests and air-conditioning
Stayed 5 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place to Stay on the Beach

Amazing location and room. Love that it's on the beach and has plenty of choices for food!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest beach in Cancun
Stayed 5 nights in Jan 2025

10/10 Excellent

Rocio

Stayed 5 nights in Jan 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not one of those big resorts
Stayed 1 night in Jan 2025

8/10 Good

Talia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
This hotel had the best beach in the area and the staff and public areas of the hotel were nice enough. The rooms and breakfast left something to be desired.
Stayed 5 nights in Jan 2025

8/10 Good

Mi Young

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Sofia Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personnel and great service.
Stayed 7 nights in Dec 2024