Ixchel Beach Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ixchel Beach Hotel

On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, sun loungers
Terrace/patio
Suite, 1 Bedroom | Minibar, in-room safe, blackout drapes, iron/ironing board
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Playa Norte, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    1 min walk
  • Isla Mujeres Cemetery
    2 min walk
  • North Beach
    4 min walk
  • Isla Mujeres, Quintana Roo (ISJ)
    9 min drive

Room options

Suite, 1 Bedroom

  • 1119 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Beachfront

  • 1367 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

  • 1593 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, 2 Bedrooms, Beachfront

  • 1840 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Similar properties

About this property

Ixchel Beach Hotel

3.5-star hotel in Centro - Supmza 001
Spend the day on Ixchel Beach Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Ixchel Beach Hotel offers 111 accommodations, which are accessible via exterior corridors and feature minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the hotel's private white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Ixchel Beach Hotel and enjoy amenities like a fitness center.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a garden and a terrace. Complimentary self parking is available on site.

Ixchel Beach Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalak

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 2 buildings
  • 6 floors
  • Built in 2006
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400 per day
Cribs (infant beds) are available for MXN 300 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 3960 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1980 (roundtrip), (from 2 to 18 years old)
  • Crib (infant bed) fee: MXN 300 per day
  • Rollaway bed fee: MXN 400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel
Ixchel Beach Hotel Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Hotel Hotel Isla Mujeres

Ixchel Beach Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1002 reviews" "
Rating 8 - Good. 173 out of 1002 reviews" "
Rating 6 - Okay. 33 out of 1002 reviews" "
Rating 4 - Poor. 12 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gretty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ixchel has the best location in Isla Mujeres. This hotel is situated right in front of the most beautiful beach in Isla, Playa Norte. The staff members were very friendly, and they all tried their best to accommodate to our needs. The price we paid for our room was very reasonable, and the bar had delicious drinks. The food at the restaurant was very good. This was our 4th time staying at Hotel Ixchel, and we are looking forward to many more times 😊
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The staff at the hotel is amazing, from the front desk to servers to maintenance! The rooms were okay. Nothing special and definitely needed updating. The food at the hotel was pretty good. The two pools were nice but one was too warm and uncomfortable to swim in. The other pool was better. The staff accommodated all requests we had and everything went great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Juan, SANTA MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying there. The staff is always friendly and helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Martha the receptionist was incredible helpful and friendly. The hotel is excellent. The location beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beach and the staff !
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic stay, spacious family rooms with great ocean views… very friendly staff and extremely helpful and accommodating.. great location to walk to all shops, bars and restaurants… would highly recommend this hotel. 5 Stars
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Property conditions & facilities, room comfort
Great hotel!
I booked a two-bedroom suit at Ixchel for myself and four boys, 17-20. I was blown away by how big and beautiful it was! It was an actual apartment with a huge open kitchen and living room, beautiful bedrooms and bathrooms and balcony. There was even a beautiful wood dining table on the balcony. My only regret is that we’re were only there for two nights so didnt really take advantage of the kitchen and dining area. The other great thing about this hotel is that it is only steps from the beach with pant of lounge chairs and umbrellas. When you go to beach the wonderful staff is there to open the umbrellas for you and provide menus to order drinks and food if you want. And the beach is incredible! The worst thing I can say is that my bed was hard and uncomfortable. But that was just my bed. The beds in the other room were better. Thank you Ixchel!
Stayed 2 nights in Aug 2024

8/10 Good

Anis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hotel rooms need updating. Front desks staff can be more nicer.
Stayed 7 nights in Jul 2024

6/10 Okay

Donnie

Traveled with family and small children
Liked: Staff & service, amenities
An average property. Room cleaners were good and cleaned thoroughly daily, but overall, nothing special. The pool is very small and extremely hot, definitely needs a chiller installed, was not able to enjoy or relax. The beach was clean and the water/seabed was free from stones and grass.
Stayed 6 nights in Jul 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about it was beautiful, friendly, clean and gorgeous beach
Stayed 7 nights in May 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach..
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful!! It was clean inside and out. Staff was amazing. Pepe at the front desk always went above and beyond. I would recommend this place to everyone. We had an excellent vacation!
Stayed 5 nights in Jul 2024

10/10 Excellent

Joseph, North Arlington

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Jul 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great beach
Stayed 8 nights in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Mexico but felt safe!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan Danniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stagf
Stayed 6 nights in Jul 2024

10/10 Excellent

Albert

Stayed 4 nights in Jul 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location - right on Playa Norte which is the most famous beach in Isla Mujeres. Yes, it is a busy area, but if you want to be 'in the thick of things', this is a great place. Great staff. Very friendly. Only a hundred yards from Hidalgo (the 'main drag') of restaurants, etc. So much to see and do in such a small area. Rented a golf cart from the place on site and had a great time around the island one day. Went 'whale sharking' with Jasmin Tours (can't recommend them strong enough). Had a great time in Isla.
Stayed 1 night in Jul 2024

10/10 Excellent

Azra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location right on Playa Norte. Easy walk to lots of restaurants (100-200 yards). Of course it is in a busy area. Great place to spend a vacation in Isla.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mirna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was amazing! Service was very good
Stayed 6 nights in Jul 2024

10/10 Excellent

Johanie

Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos, Cape Coral

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on the beach, each room has a view to the water. The staff on site are very friendly and approachable. It is very close to restaurants and little shops. The rooms are spacious and clean. There is very well kept pool.
Stayed 7 nights in Jun 2024

10/10 Excellent

Fanny

Traveled with family
Liked: Amenities, property conditions & facilities
Best clear and white sand beach in the Isla :)
Stayed 1 night in Jul 2024