*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
- Spa/beauty facilities and services not included
- Room service not included
- Minibar not included
Property Features
JW Marriott Cancun Resort & Spa features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar.
Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury resort also offers a children's pool, a spa tub, and a 24-hour fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.
JW Marriott Cancun Resort & Spa is a smoke-free property.
- Express check-in
- Number of indoor pools - 1
- Number of outdoor pools - 3
- Rooftop garden
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Water-efficient showers only
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Outdoor tennis courts - 1
- Total number of rooms - 447
- No accessible shuttle
- Accessible airport shuttle
- Number of floors - 14
- Airport transportation (surcharge)
- Tennis on site
- Couples/private dining
- Shopping mall on site
- Registration desk height (inches) - 36
- Registration desk height (centimeters) - 91
- Elevator door width (inches) - 39
- Number of bars/lounges - 3
- Elevator door width (centimeters) - 100
- Number of poolside bars - 1
- Full-service spa
- Number of swim-up bars - 1
- Conference space
- Meeting rooms
- Tours/ticket assistance
- Steam room
- Sauna
- Vegetable garden
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 4
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- 24-hour fitness facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Number of outdoor pools - 3
- Children's pool
- Free WiFi
- Outdoor tennis courts - 1
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
- Free cribs/infant beds
Room Amenities
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Wheelchair accessible
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Turndown service
- Premium TV channels
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Cable TV service
- Pillow menu
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Number of beds 1
- Housekeeping on request
- Champagne service
- LED light bulbs
- Recycling
- Hand-held showerhead
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar - near toilet
- Transfer shower
- Lever door handles
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Toilet grab bar height (inches) - 31
- Toilet grab bar height (centimeters) - 80
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
JW Marriott Cancun Resort & Spa has 4 restaurants serving breakfast, lunch, and dinner.
Bravio - This restaurant overlooks the pool. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
- Hot tub in spa
- Steam room in spa
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Ayurvedic treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Playground on site
- Golfing nearby
- Fitness classes on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 42.35 per accommodation, per night
The resort fee includes:
- Additional inclusions
- Fitness/yoga classes
- Internet access
- Sporting facilities or equipment
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately USD 40 per person
- Airport shuttle fee: USD 22.00 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
Security system
Debit cards not accepted
Staffed front desk
Contactless check-in is available
Comprehensive food waste policy
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Carbon monoxide detector
LGBTQ friendly
Comprehensive recycling policy
Smoke detector
Contactless check-out is available
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Cancun JW
- Cancun Marriott JW
- Cancun Marriott Resort
- JW Cancun
- JW Cancun Marriott
- JW Marriott Cancun
- JW Marriott Cancun Resort
- JW Marriott Resort Cancun
- Marriott Cancun
- Marriott Resort Cancun
- Jw Marriott Cancun Hotel Cancun
- Cancun Marriott
- Cancun Marriott
- Jw Marriott Cancun Resort
- JW Marriott Cancun Resort Spa
Awards & Affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Hotel Reviews
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