Standard Room, 2 Double Beds, City View
Bed Count 2 Full Beds Maximum Occupancy 4 Max
$162*
Per night/room
Apr 16 - Apr 17
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
- Gratuities included
- Additional gratuities accepted
- One or more venues limit dining availability
- One or more venues limit beverages
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- All onsite activities, and facilities and equipment included
- All non-motorized water sports included
- Fitness facilities included
- Premium/imported alcoholic beverages not included
- Premium food items not included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Offsite tours not included
- Limited meals offered through room service
- Minibar not included
- Scuba diving lessons not included
- Minibar beverages - restrictions apply
- Surcharge for room service
Property Features
In addition to a full-service spa, Krystal Cancun features an outdoor pool and a spa tub. Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.
5 meeting rooms are available. This beach resort also offers a children's pool, a fitness center, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.
Krystal Cancun is a smoke-free property.
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Full-service spa
- Number of swim-up bars - 1
- 24-hour front desk
- Beach umbrellas
- Spa treatment room(s)
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Free valet parking
- Babysitting or childcare (surcharge)
- Smoke-free property
- Children's club (free)
- Children's pool
- Number of meeting rooms - 5
- Luggage storage
- Wheelchair accessible – no
- Hair salon
- Breakfast available (surcharge)
- Number of restaurants - 4
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Laundry facilities
- Parking (limited spaces)
- Beach towels
- Total number of rooms - 502
- Television in common areas
- Number of floors - 8
- Number of buildings/towers - 4
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
Room Amenities
Krystal Cancun offers 502 accommodations with minibars and laptop-compatible safes. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- Television
- Cable/satellite TV service
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Iron/ironing board
- Room service (24 hours)
- In-room climate control (air conditioning)
- Wireless internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Internet access (complimentary)
- Shower only
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- TV size: 42
- TV size measurement: inch
- Rainfall showerhead
- Connecting/adjoining rooms available
- LED TV
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Soap
- Shampoo
- Toilet paper
- Window screens
- Guidebooks or recommendations
- Restaurant dining guide
- Wardrobe or closet
- Dining table
Parking
Free self parking , Free valet parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Las Velas - This poolside restaurant serves breakfast, lunch, and dinner. Open daily.
Mediterraneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Aquamarina - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
- Number of treatment rooms 2
- Manicures and pedicures
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (in select rooms)
Nearby Activities
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Boat tours nearby
- Snorkeling nearby
- Parasailing nearby
- Fitness classes on site
- Beach volleyball on site
- Sailing nearby
- Windsurfing nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 72.62 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately MXN 270 for adults and MXN 135 for children
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a MXN 420 fee, and antigen/rapid COVID-19 testing is available for a MXN 2520 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Guest accommodation is sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Reservations are required for onsite COVID-19 testing
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 24 hours
Minimum age for COVID-19 test requirement: 12
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
On-site PCR COVID-19 testing is available for a MXN 420 fee, and antigen/rapid COVID-19 testing is available for a MXN 2520 fee; reservations are required for on-site testing.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Hotel Names
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Hotel Reviews
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