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Krazy Non Refundable (Free Beach Club Access)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$72* Per night/room Apr 17 - Apr 18

Standard Room, 2 Double Beds (Free Beach Club Access)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Free Beach Club Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom (Free Beach Club Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Altitude Room (Free Beach Club Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

This Cancun hotel has its very own private beach. Krystal Urban Cancun Centro features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This 3.5-star property offers access to a business center. 9 meeting rooms are available. This business-friendly hotel also offers dry cleaning/laundry services, room service (during limited hours), and pool umbrellas. Parking is available onsite for a surcharge.

Krystal Urban Cancun Centro is a smoke-free property.

  • Number of meeting rooms - 9
  • Luggage storage
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Free beach shuttle
  • 24-hour front desk
  • Pool umbrellas
  • Business center
  • Year Built - 2009
  • Total number of rooms - 246
  • Number of floors - 16
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Pool sun loungers
  • Number of buildings/towers - 1
  • Private beach nearby
  • Smoke-free property

Room Amenities

Krystal Urban Cancun Centro offers 246 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • TV size 32
  • TV size measurement inch
  • Balcony or patio
  • Towels provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Bed sheets not available

Parking

Self parking (surcharge)

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Restaurante Aquamarina - Onsite restaurant.

Lobby y Sushi Bar - This bar specializes in sushi. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 299 for adults and MXN 150 for children
  • Self parking fee: MXN 30 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. On-site PCR COVID-19 testing is available for a MXN 2100 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Guest accommodation is sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Onsite COVID-19 testing (PCR) is available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Reservations are required for onsite COVID-19 testing

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

We should mention

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 2100 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Hotel Names

  • Krystal Urban Cancun Hotel
  • Krystal Urban Hotel
  • Krystal Urban Cancun Centro Hotel
  • Krystal Urban Centro Hotel
  • Krystal Urban Centro
  • Hotel Krystal Urban Cancun Centro Cancun
  • Cancun Krystal Urban Cancun Centro Hotel
  • Hotel Krystal Urban Cancun Centro
  • Krystal Urban Cancun Centro Cancun
  • Krystal Urban Cancun
  • Krystal Urban Cancun Centro
  • Krystal Urban Cancun Centro Hotel
  • Krystal Urban Cancun Centro Cancun
  • Krystal Urban Cancun Centro Hotel Cancun

Hotel Reviews

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