La Palma Beachfront - Self Check In

3.0 star property

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Room options

View all photos for Classic Single Room

Classic Single Room | Individually furnished, free WiFi, bed sheets

Classic Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Individually furnished, free WiFi, bed sheets

Comfort Double Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Individually furnished, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Pool View

Double Room, Pool View | Individually furnished, free WiFi, bed sheets

Double Room, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Individually furnished, free WiFi, bed sheets

Deluxe Double Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony | Individually furnished, free WiFi, bed sheets

Junior Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

La Palma Beachfront - Self Check In

3-star hotel in Zona Hotelera
Along with an outdoor pool, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a garden.
La Palma Beachfront - Self Check In offers 9 accommodations with air conditioning. These individually furnished accommodations have separate sitting areas. Digital television is provided.

Bathrooms include showers with rainfall showerheads. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
La Palma Beachfront - Self Check In features an outdoor pool, a terrace, and a garden. Public areas are equipped with complimentary wireless Internet access. This Cancun hotel also offers express check-in and express check-out.

La Palma Beachfront - Self Check In is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • 15 steps to reach entrance
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Palma Beachfront Self Check In
La Palma Beachfront Self Check In
La Palma Beachfront - Self Check In Hotel
La Palma Beachfront - Self Check In Cancun
La Palma Beachfront - Self Check In Hotel Cancun

Reviews

La Palma Beachfront - Self Check In Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 87 reviews
Rating 8 - Good. 20 out of 87 reviews
Rating 6 - Okay. 6 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 15 out of 87 reviews

Reviews

4/10 Poor

ahmad

Liked: Staff & service
Disliked: Property conditions & facilities
Ok! So this would be a big feedback.. First of all.. the pictures in the site ARE NOT the SAME as what we lived in Second of all .. ALL the workers are GREAT , very helpful very friendly and answered to all our questions and inquries as fast as they can so obviously my problem is not the workers My problem and review is dedicated to the Manager/Owner For the price rate it is not we should have got.. the shower holder was damaged we had to shower using the damaged unscrewed cap.. everytime the room was cleaned the towels were different.. the bed was clean and fine but there are no anenties in the room No hot water/tea/coffee/iron The place was a bit messy during the day due to construction going on The room we were in (room 5) the windows had no sign of safety nor it was locked .. literally anyone could come in the room and when we told the workers they said it was safe (which that was the case) but as anywhere you need to feel safe as a tourist! Checkout was fine but we couldnt keep our luggage and grab abite due to one person in the office! PLEASE upgrade this place.. its location is Perfect and being near the sea is perfect but not very inviting
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

2/10 Terrible

emilia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing is unique in this place it is a dusaster the washroom is terrible, toilet bowl has no water .
Stayed 9 nights in Jun 2025

2/10 Terrible

Adam

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice time. Not the most up kept but nice place.

The stay was fine in room 5 but room 3 the toilet wasn't working. The windows don't lock either. Was a bit worrisome. Otherwise good place.
Stayed 2 nights in May 2025

2/10 Terrible

Nishant Joseph

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was our first trip to Mexico. I booked this property thinking this is a 3 star property and located in a great location. However, when we arrived at night for check-in, we were so shocked to see that it is more like a "Motel" or "hostel" (forget 3 star), which is run by a third party property company. They have a single receptionist who leaves the property at 10pm. Most of the locals don't even know that such a property exists. At the entrance, it is quite dark and scary as there is a local beach access and you may find all kind of drunk people sitting near the entrance. There is no security near property if you have any security issue at night. There is a club at the bottom of the hotel and you could hear loud noises even at night till it closes. There was no water nor wifi in our room for one entire day. The receptionist kept saying that the issue has been fixed and we might have water soon but the issue remained unresolved. We had to vacate the property and book room in adjacent hotel to ensure that we get water. Imagine being without water in peak summer month of May where it is hot and humid. The owner of the property never picks up the phone call and it has been a traumating experience for me and my wife. I felt cheated and I want to warn others to be aware of this scam.
Stayed 2 nights in May 2025

2/10 Terrible

Jorge

Traveled with group
Disliked: Amenities
👍- Location 👎- staff totally disconnected
Stayed 3 nights in May 2025

10/10 Excellent

becky, Lackawanna

Stayed 9 nights in Apr 2025

10/10 Excellent

Evodio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find the entrance. All around a good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Staff & service
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
Stayed 4 nights in Feb 2025

10/10 Excellent

Sahiba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, friendly staff, great location
Stayed 1 night in Feb 2025

6/10 Okay

Jola

Stayed 1 night in Dec 2024

6/10 Okay

R Lalit

Disliked: Staff & service, amenities, property conditions & facilities
The location of the property is damn good just across the playa caracol beach and isla mujeros ferry point. But the hotel has limited facilities - no lift, no night checkin, no security, no guards, anybody can walk in at night to your room, and i faced a shower pressure issue throughout my stay which was kinda annoying
Stayed 4 nights in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay after a week in Isla Mujeres. Ferry stops right out front.
Stayed 1 night in Feb 2025

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yuko

Stayed 1 night in Jan 2025

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

William

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There were blood stains on the pillows
Stayed 1 night in Dec 2024

2/10 Terrible

Ivan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The worst place El peor lugar Water leaking every where Fugas de agua en todas partes Propaganda falsa No me dieron la habitación que pague
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Amenities
Great area, very close to the beach and restaurants.
Stayed 3 nights in Dec 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
Room was nice but patio is actually the public walkway to the pool so literally everyone that walks bu can just look into your room of if the patio door is open for fresh air just walk in
Stayed 8 nights in Nov 2024

10/10 Excellent

Chido, SAN Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. It's next to the beach and the ferry to Isla Mujeres.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

The location couldn’t be better!
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Anna Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very helpful and nice staff. Water in the shower wasn’t warm for long but that’s about it. Right on the beach and in between 2 good restaurants. Would recommend.
Stayed 5 nights in Nov 2024