Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property

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Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Aerial view
Executive lounge
7 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
Lobby
Premium Room, 2 Double Beds, Terrace, Oceanfront | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪2 min walk‬
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Marlin Beach
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

  • Ocean view
  • 640.5 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Garden View

  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Garden View

  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Terrace, Oceanfront

  • Ocean view
  • 461 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Terrace, Oceanfront

  • Ocean view
  • 471 sq ft
  • Sleeps 3
  • 2 Double Beds

Suite (Honey Moon)

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Tierra)

  • Ocean view
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Partial Ocean View

  • Partial sea view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Viento)

  • Ocean view
  • 649 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Wellness Aqua)

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Partial Ocean View

  • Partial sea view
  • 353 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Live Aqua Cancun - Adults Only - All-Inclusive

5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Live Aqua Cancun - Adults Only - All-Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Live Aqua Cancun - Adults Only - All-Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Complimentary uncovered self parking and uncovered valet parking are available on site, along with a car charging station. A total renovation of this property was completed in December 2019.

Live Aqua Cancun - Adults Only - All-Inclusive is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon.
SIE7E - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
AZUR - This poolside theme restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
MB - This fine-dining restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Hidden Garden - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Varenna - This poolside bistro specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • AZUR
  • Hidden Garden
  • MB
  • SIE7E
  • Varenna

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,564 square feet of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night
  • Destination fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1287 out of 1763 reviews
Rating 8 - Good. 258 out of 1763 reviews
Rating 6 - Okay. 140 out of 1763 reviews
Rating 4 - Poor. 37 out of 1763 reviews
Rating 2 - Terrible. 41 out of 1763 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful the bed is comfy the beachfront is breathtaking the pools are amazing and the food was way beyond my expectations every meal was a 10 out 10!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimli, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Weather wasn’t great, but the staff and facilities were top notch. Would definitely visit again!
Stayed 5 nights in Jan 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location on the beach. Close to shopping
Stayed 6 nights in Jan 2025

8/10 Good

NARCIZA NORICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpfulness
Stayed 7 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique part of this resort is the coziness and at the same time a wide open freedom to enjoy to your heart’s delight. Wonderful staff, great food, and resort guests who appreciate the experience as much as you do!
Stayed 8 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic! The food, the staff, the facilities, etc.
Stayed 5 nights in Feb 2025

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Wai Sing Stanley

Liked: Cleanliness
Stayed 7 nights in Feb 2025

10/10 Excellent

donald

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Live Aqua Resort in Cancun, we were enveloped in luxury and warmth. The check-in process was seamless, with staff welcoming us with genuine smiles and refreshing drinks, setting the tone for our entire stay. The hospitality at Live Aqua is truly outstanding. Every staff member went above and beyond to ensure our comfort and satisfaction. Whether it was the attentive waiters at the various on-site restaurants, the friendly pool staff, or the housekeeping team who tidied our room with such care, we felt like valued guests at all times. Dining was a highlight of our experience, with exquisite cuisine served by knowledgeable and enthusiastic servers who were eager to provide recommendations. The variety of dining options - from casual bites to fine dining - catered to all tastes, and each meal was a delight. Another remarkable aspect was the way the staff anticipated our needs. From the moment we lounged by the pool to the time we spent at the spa, we were pampered and cared for, making our relaxation effortless. Overall, Live Aqua Resort surpassed our expectations with its stellar service and impeccable hospitality. We left with unforgettable memories and can't wait to return. Highly recommended for anyone seeking a luxurious retreat in Cancun!
Stayed 3 nights in Feb 2025

4/10 Poor

Rachelle

Stayed 4 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Griselda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 3 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Stayed 3 nights in Jan 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! Everyone is so nice and welcoming. The butlers Maggie and Elodia checked in with us throughout the day to make sure we had everything we needed. The food and drinks were great too! We definitely want to go back asap and we don’t usually repeat resorts.
Stayed 5 nights in Jan 2025

10/10 Excellent

Yadan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Jan 2025

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very good. However it was not really all inclusive. The steakhouse was pay only. The wine at one of the other restaurants was pay only.
Stayed 4 nights in Jan 2025

10/10 Excellent

kristen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Holly, Union City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small resort. Very little entertainment or even places to sit if there’s inclement weather. Hydrotherapy experience was disappointing. Food during the day mediocre at best without much selection. Food at night much better. Drinks poor quality.
Stayed 7 nights in Jan 2025

10/10 Excellent

joseph

Traveled with group
Liked: Amenities
Staff was wonderful
Stayed 4 nights in Jan 2025

8/10 Good

Sondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property multiple times and just like everyone else there have been small subtle changes in order to make cuts. I didn't feel as though the food was as good asit has been in the past.
Stayed 6 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jordan, Burleson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Eduard, Ivyland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay .
Stayed 4 nights in Jan 2025