Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property

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Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Aerial view
Property video
Executive lounge
Lobby
7 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)

Reviews

9.2 out of 10
Wonderful

Popular amenities

$554
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

Premium King Room with Partial Ocean View

  • Sleeps 2

Ocean Front Premium King Room

  • Sleeps 2

Ocean Front Premium King Room with Terrace

  • Sleeps 2

Premium King Room with Garden View

  • Sleeps 2

Premium Aqua Club Ocean Front King Room

  • Sleeps 2

Premium Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(43 reviews)
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.6 out of 10
Exceptional
(21 reviews)
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.8 out of 10
Exceptional
(38 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • 471 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(10 reviews)
  • 461 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(25 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.0 out of 10
Wonderful
(4 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • 641 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Honey Moon)

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Tierra)

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • 649 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honey Moon Suite

  • Sleeps 3

Tierra Suite

  • Sleeps 3

Viento Suite

  • Sleeps 3

Aqua Suite

  • Sleeps 3

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 353 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 353 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Suite (Wellness Aqua)

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Wellness Aqua Suite

  • Sleeps 3

Premium Partial King Room With Ocean View

  • Sleeps 2

Premium Partial Two Double Room With Ocean View

  • Sleeps 3

Premium Two Double Room with Garden View

  • Sleeps 3

Ocean Front Premium Two Double Room

  • Sleeps 3

Premium Two Double Room with Partial Ocean View

  • Sleeps 3

Premium Aqua Club Ocean Front Two Double Room

  • Sleeps 3

Ocean Front Premium Two Double Room with Terrace

  • Sleeps 3

Similar properties

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Live Aqua Cancun - Adults Only - All-Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Live Aqua Cancun - Adults Only - All-Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Complimentary self parking and valet parking are available on site, along with a car charging station. A total renovation of this property was completed in December 2019.

Live Aqua Cancun - Adults Only - All-Inclusive is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon.
SIE7E - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
AZUR - This poolside theme restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
MB - This fine-dining restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Hidden Garden - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Varenna - This poolside bistro specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • AZUR
  • Hidden Garden
  • MB
  • SIE7E
  • Varenna

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,564 square feet of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Reviews

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1352 out of 1862 reviews
Rating 8 - Good. 279 out of 1862 reviews
Rating 6 - Okay. 152 out of 1862 reviews
Rating 4 - Poor. 39 out of 1862 reviews
Rating 2 - Terrible. 40 out of 1862 reviews

Reviews

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 4 nights in Jul 2025

10/10 Excellent

Nayely

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 7 nights in Aug 2025

10/10 Excellent

Lien, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This exceptional all-inclusive resort met all our expectations before we came. The service is top-level and very impressive. I highly recommend this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Stayed 5 nights in Jul 2025

4/10 Poor

Claudio

Stayed 4 nights in Jul 2025

10/10 Excellent

Deja

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort to stay! The service from the staff was fantastic! I will definitely come back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalie A

Stayed 3 nights in Jul 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was absolutely beautiful. The staff were amazing and very welcoming. They went out of their way to make you feel special and
Stayed 7 nights in Aug 2025

10/10 Excellent

Bryce

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden garden was a great atmosphere. The Italian food was amazing. Room service was hot and fresh.
Stayed 4 nights in Aug 2025

6/10 Okay

GIANPAOLO

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Expected better VIP perks.
Stayed 3 nights in Aug 2025

4/10 Poor

Shane

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing. Best all inclusive!
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is impeccable - top to bottom every room, area, and item is in perfect condition, new. Every single employee is dedicated to the best service and communicates with deep sincerity. Imagine the best - this is it. A few things in our room were stuck (sliding separation door). I reported each tiny thing to help future guests. Yet the hotel immediately fixed it so quickly - amazing. The only thing in our suite I found annoying was the lighting. Buttons everywhere as I’d often the case. Not a problem to push and guess. The issue is I often work at night while other people sleep. Each time I would leave the room to take a quick walk to stretch, I gambled on the impact my return would have. Nearly always, once I opened the door, all lights would turn on super bright, the blinds would all open, and one tv would turn on. I’d have to run to the bedroom area to push the all power off button as quickly as possible to let people return to peace. I didn’t ask if there was a workaround, but it’d be helpful to share a lighting cheat sheet in any case. I liked the quiet feel of the hotel. Everything is located in it’s own corner to the point it can be difficult to find. While generally subdued, if people want to get loud and crazy, it’s supported and allowed. Room service food was my favorite eating option. I missed having a rotating buffet as a backup dinner option. Breakfast buffet is the best imaginable.Restaurant menus weren’t interesting to us at all. Weird options.
Stayed 5 nights in Aug 2025

2/10 Terrible

Brian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth it
Stayed 3 nights in Aug 2025

8/10 Good

Sarah Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have was the pool hours. Our favorite pool which was the coolest temperature closed at 6 pm and the main pool at 8 however the main pool was so hot it felt like a bathtub. Due to safety we planned on utilizing the resort as much as possible and so the pool was our main fun and having to leave the pool so early was a bummer
Stayed 4 nights in Aug 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Guys that serve around the pools are amazing! Food is great, with lots choices
Stayed 5 nights in Aug 2025

4/10 Poor

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, plenty of activities to do at the hotel throughout the day. Dinning is wonderful (breakfast especially). Beautiful and safe mall across the street, it is expensive but it’s no one hassles you to buy things like other places. Overall the hotel was beyond great and my wife and I had a wonderful baby moon trip there and we Cannot wait to come back!
Stayed 6 nights in Aug 2025

10/10 Excellent

Zelalem T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Live Aqua Resort in Cancun! The bed was incredibly comfortable, giving us some of the best sleep we’ve ever had on vacation. The food was consistently delicious, with a variety of options to suit every taste. Every staff member we encountered was warm, friendly, and went above and beyond to make sure we were happy. The cleanliness of the entire property was impeccable — everything felt fresh, well-kept, and inviting. Overall, Live Aqua exceeded our expectations in every way, and we can’t wait to come
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and easy to get to all restaurant's
Stayed 3 nights in Aug 2025