Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk
Lobby
Property entrance
On the beach, white sand, sun loungers, beach umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Room service

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪7 min drive‬
  • Punta Sam Ferry Terminal
    ‪8 min drive‬
  • Mujeres Beach
    ‪8 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪85 min drive‬

Room options

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

  • 725 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Majestic Jr Suite Swim Up

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite - Outdoor Jacuzzi

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 678 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

Swim Up Suite Outdoor Jacuzzi

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Elegance Club Plunge Pool Suite

  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 1025 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Majestic Elegance Costa Mujeres – All Inclusive

4.5-star Costa Mujeres property with 7 restaurants
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request.
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 swim-up bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Onsite self parking is complimentary.

Majestic Elegance Costa Mujeres – All Inclusive is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2268 out of 3209 reviews" "
Rating 8 - Good. 489 out of 3209 reviews" "
Rating 6 - Okay. 252 out of 3209 reviews" "
Rating 4 - Poor. 109 out of 3209 reviews" "
Rating 2 - Terrible. 91 out of 3209 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Traveled with family
First time in Cancun and we were not disappointed. Love the resort and the staff. Henry was our butler and he is amazing. Thank you for the great hospitality. We will return to this location but I think our next adventure will be same resort at a different location so we can experience the different cultures. Again thank you all for a great 36 yr anniversary. Tim/Lucy Robinson
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephen Mark Walters

Liked: Cleanliness, staff & service, property conditions & facilities
Service was impeccable. Our butler Omar was exceptional. The food was delicious. Our room was amazing. No complaints. Our honeymoon was amazing!
Stayed 6 nights in Oct 2024

10/10 Excellent

Chasity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. Beautiful resort with fun activities. Adults only side with family side as well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the resort this is my second time going
Stayed 4 nights in Aug 2024

10/10 Excellent

Presley, Buckeye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this resort. The staff, food, and rooms are fantastic!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Rosanna

Stayed 4 nights in Sep 2024

8/10 Good

Maxim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food options, Friendly staff
Stayed 7 nights in Oct 2024

8/10 Good

Chevonne

Stayed 3 nights in Sep 2024

8/10 Good

SANDRA, Philadelphia

place is beautiful but was dirty
Stayed 4 nights in Jun 2024

10/10 Excellent

Wilmer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort 10/10
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Pallabee

Traveled with group
The customer service at the property was lack luster. Multiple rooms in our party were not ready at check in. They assign a Butler, but the butler doesn't hand off to anyone when their shift ends, so there is frequently no response to your message/request for several hours. Service at restaurants was very slow. Average property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at this property. The service was excellent from beginning to end.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer’s services. The room is clean. A lot different dining options. Their cocktails are delicious. I will definitely recommend this place to my families and friends. I will come back again in the future.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelia

Stayed 4 nights in Sep 2024

6/10 Okay

Cristina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room with broken air conditioning, outlets not working and stain in the walls
Stayed 6 nights in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Senada

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Oct 2024

10/10 Excellent

Volodymyr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Sep 2024

10/10 Excellent

Kevin W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was private and clean.
Stayed 7 nights in Sep 2024

10/10 Excellent

Viggo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible attention to guests and their needs & wishes. WE were greeted by the Director G.T and our butler Aaron. Our room was right next door to the room we had last year and was ready 2 hours early !!! We had great meals all 5 days we were there. We also met our butler from last year, Melissa, who is super nice. They made a fantastic Anniversary Dinner for us at the Mexican restaurant. Our room was decorated for our 14th Wedding Anniversary, as well as we received extra nice pillows to use. All in all, a fantastic stay for the 4th time and counting. Our favorite home away from home. Elizabeth & Viggo
Stayed 5 nights in Sep 2024

8/10 Good

Vitaliy

Traveled with partner
Liked: Staff & service
This was our second time staying at this resort. While we enjoyed our stay, we did find that the resort is lacking care in up-keeping and cleanliness. Resort is becoming worn down.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fanniery Adais

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at some of the bars was exceptional. Cauich was my absolute favorite and he deserves an award for his service. He made our stay at the cabanas on the beach so enjoyable and left us with a desire to return. Henry our Mayordormo (butler) was amazing as well! Loved this resort
Stayed 3 nights in Sep 2024

10/10 Excellent

Phrogie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024