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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Sky View Suite Rooftop With Outdoor Jacuzzi | Pillowtop beds, free minibar, in-room safe, desk
Pillowtop beds, free minibar, in-room safe, desk
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk
Pillowtop beds, free minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪7 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪85 min drive‬
  • North Beach
    ‪91 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

  • 725 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

  • Ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • Ocean view
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Swim Up Suite Outdoor Jacuzzi

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • Sea view
  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

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16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar

Finest Playa Mujeres by The Excellence Collection - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.5 out of 5, Wonderful, (1166)
$490 nightly
The price was $859
The price is $490 total
includes taxes & fees
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

Majestic Elegance Costa Mujeres – All Inclusive

4.5-star Costa Mujeres property with 7 restaurants
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request.
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 swim-up bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Onsite self parking is complimentary.

Majestic Elegance Costa Mujeres – All Inclusive is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2346 out of 3277 reviews
Rating 8 - Good. 486 out of 3277 reviews
Rating 6 - Okay. 254 out of 3277 reviews
Rating 4 - Poor. 100 out of 3277 reviews
Rating 2 - Terrible. 91 out of 3277 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food were both superb.
Stayed 5 nights in Jan 2025

10/10 Excellent

Abraham, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a massive resort with multiple pools and a beautiful powder beach. There were at least 6 restaurants which were all excellent. The main buffet restaurant was excellent with many options. Services were excellent and very friendly throughout the resort. The only thing that was a minor distraction were the nightly outdoor wedding parties got very loud from 6-11 pm. It made it difficult to enjoy a quiet evening strolling the beach. Although we were nit with small children, I could imagine it difficult to put little ones to bed early because the loud music could be heard in the hotel rooms. Overall, we enjoyed this place and would enjoy returning again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sophak, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no dull night at this resort. Staff went above and beyond to provide excellent customer service. 20/10
Stayed 4 nights in Feb 2025

10/10 Excellent

Suzette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP add is definitely worth it. Complimentary spa treatment, entire special section, cocktail party,
Stayed 5 nights in Feb 2025

10/10 Excellent

Brett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5 year old property. We have been to Mexico over 30 times. We will return to the VIP section again 😎🇲🇽
Stayed 5 nights in Feb 2025

10/10 Excellent

Son Kim, Westminster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no comment
Stayed 4 nights in Feb 2025

10/10 Excellent

Conner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beyond amazing! Everything from the food, the staff, the grounds, our room, cleanliness, the beach, was nothing short of fantastic! Will be staying here again in the future. A
Stayed 5 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Bassam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort. Staff is friendly and courteous
Stayed 4 nights in Jan 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are debating on booking here, DO IT! My boyfriend and I just got back from our 6 night stay here and we had the greatest time. We stayed on the club side in the Jr Suite. Our butler Chan, was AMAZING. He always made sure we were taken care of. He set up our outdoor jacuzzi with bubbles and rose petals for us one night, which we really appreciated. The food was very delicious. We loved the steakhouse. The filet was one of the best we have had. We sat by the club infinitely pool most of our trip and all of the bartenders were great and very attentive. The entertainment staff were also outstanding . The resort had a lot of fun activities to do throughout our stay. Overall, I was extremely impressed with this resort. I can’t wait to come back!
Stayed 6 nights in Feb 2025

10/10 Excellent

mark, hamburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay in the Club section with private Club beach spread out clean beautiful beach, two club lounges right on the beach with top shelf liquor and high end cappuccino machine. The whole resort is spotless and immaculate they seem to be constantly cleaning. Buffet food is amazing.
Stayed 5 nights in Feb 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Vasilikie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was big enough without being overwhelming with easy access to all amenities. The staff and service was amazing, everyone did whatvthey could to give you a great experience. We were disappointed with the butler service as we didn't really get it! We didn't meet our butler until our last night, he sentvus the daily information/activities most ays in the late afternoon. We often couldn't get a response and our friends had the same experience. Also, the entertainment group could be better. Unless you seaked out stuff, no one was coming around getting the guests involved or even giving us a heads up of the upcoming activities.
Stayed 7 nights in Jan 2025

10/10 Excellent

Catherine Joy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, top shelf booze, friendly staff. The butler was non existent, never saw him but cleaning staff kept our room well stocked so it was fine. The rooms are beautiful.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Majestic after staying at other properties in the area. Our check-in had a small glitch, but with some wrangling and our butler Felipe's persistence, we got the room we wanted (which was well worth the hassle). All the dining was great, we especially enjoyed the steakhouse and the Mexican restaurants. All of the food was some of the best we'd had at an all inclusive resort. The entertainment was well curated and had a variety, and while we never stayed for entire shows, they always made us stop and watch as we walked by. We spent a ton of time at the infinity pool bar, a first for us as we aren't normally pool bar people, but Misael made the crowd worth it. The piano bar was our favourite and Claudio and Montesino kept us well watered and entertained. This was a keeper and will likely get a return visit from us, something that has never happened.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was more than helpful. The property was beautiful. Restaurants and bars for everyone, and continuous fun with parties and activities all over the resort.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Lynna, san diego

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and everything is great
Stayed 4 nights in Jan 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 4 nights in Jan 2025

10/10 Excellent

Emilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. Service, food, drinks, hospitality was top notch. Probably the best resort i’ve ever been too. The beach was crystal clear. Property is well kept, and everything about this resort was super relaxing. They really value the Expedia VIP perks like room upgrade, free hydrotherapy, Late check out, & discounted massages. We will definitely be back!!!!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Iurii

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best experience we ever had! Starting from greeting desk we met only extremely pleasant staff people! This applies to every aspect of our stay in Majestic Elegance. Unfortunately I don't remember names of all those pleasant people, but I still want to mention Gabriel Moo,who served us in several food centers, Elias and Jose from Japanese Restaurant, Maria, Fernando and Jorge from Steak House, Juan from towel exchange and tours selling center. That doesn't mean that other staff people were worse, just my memory not so good quickly to recall all names. And additionally I want to mention greeting ladies from Flavors Buffet: always nice and pleasant - very professional. Room itself and cleanliness in it was always at the top! We are going to come back here on one of our next vacations.
Stayed 7 nights in Jan 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Olivia Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. While the weather didn't cooperate; the property itself and the amenities offered made up for the lack of sunshine.
Stayed 6 nights in Jan 2025