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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Pillowtop beds, free minibar, in-room safe, desk
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk
Sky View Suite Rooftop With Outdoor Jacuzzi | Pillowtop beds, free minibar, in-room safe, desk
Pillowtop beds, free minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Mujeres Beach
    ‪7 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪52 min drive‬
  • North Beach
    ‪53 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

  • 725 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 678 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillowtop beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 1025 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Suite Master With Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 King Beds

View all photos for Suite Junior With Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Premium With Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium With Pool View

  • Sleeps 4
  • 2 King Beds

View all photos for Quadruple Suite Premium With Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Premium With Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Junior With Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Premium With Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Luxury With Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium With Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Luxury With Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury With Panoramic View

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Suite Master With Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Superior With Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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4.5 out of 5, Wonderful, (1218)
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The price is $528 total
includes taxes & fees
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About this property

Majestic Elegance Costa Mujeres – All Inclusive

4.5-star Costa Mujeres property with 7 restaurants
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request.
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 swim-up bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Onsite self parking is complimentary.

Majestic Elegance Costa Mujeres – All Inclusive is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2354 out of 3269 reviews
Rating 8 - Good. 482 out of 3269 reviews
Rating 6 - Okay. 251 out of 3269 reviews
Rating 4 - Poor. 95 out of 3269 reviews
Rating 2 - Terrible. 87 out of 3269 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the food was better than other all inclusives we have visited
Stayed 5 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food service spa and location is outstanding!!!
Stayed 6 nights in Feb 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort but if you stay on the family side you are limited. There is an adult and family side but the adult side is allowed all over the property and can take the cabanas or pool chairs on the family side. Family even adults traveling without children are not allowed in the adult side. Construction is being done next to the family side. There are also multiple weddings a day in the middle of the family side that go into the late hours. The website is misleading as it does show there are more pools but there isn’t bc the adult side is the only one with access to all pools and one of the pools closes most days bc of the weddings. Pools aren’t heated which I know you’re in the heat but the water is bone chilling cold. Came here on a honeymoon package and they are inconsistent with who receives what amenities as some received more and others received less. I don’t know that we would come back to this resort when there are nicer ones in the area. It is nice being away from the Cancún partying. We used Ubers for everything when we went into town and did a lot on our own without booking an excursion. Recommend market 28 for souvenirs - they do haggle so you can get it cheaper or just say no and keep walking the vendors aren’t bad at all.
Stayed 7 nights in Feb 2025

6/10 Okay

Gezime

Stayed 7 nights in Feb 2025

10/10 Excellent

Chad

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on the adults only side and overall the resort was great. Our butler Isaac was very helpful and always responded quickly. We were always able to get a Bali bed or chairs by the pool and beach no matter the time of day. Food was overall very good. Steakhouse might have been the best I've had in Mexico. Would definitely go back.
Stayed 4 nights in Feb 2025

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very best coeliac friendly place in Mexico! It took about 3 hours and 3 rooms to finally get settled in the room. Front desk Danial was not helpful. First 2 rooms dirty and smelled bad Buliding 1 don’t stay there they need to redo the rooms Otherwise the rest of stay was amazing! Thank you Sebastian and Joy. Best Chefs!!
Stayed 8 nights in Feb 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort will be choosing this resort again. Friendly staff
Stayed 8 nights in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this hotel
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Joshua Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of activities every day. There was a great beach and also plenty of pools with swim up bars. The two clubs were great for snacks or refills
Stayed 7 nights in Feb 2025

10/10 Excellent

Mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, me and my husband had a wonderful time staying at this resort!
Stayed 5 nights in Feb 2025

10/10 Excellent

Debra C

Stayed 5 nights in Feb 2025

8/10 Good

Kayeana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/5 I enjoyed my stay mostly for the plunge pool room was great, the drinks were great, the food was a hit or a miss but my favorite was the French restaurant. Great spa experience. The entertainment aspect was a bit dull, they need a better dj or some time of nightclub. Also we had to call for towels pretty much everyday and they were a bit lacking with the room cleanings. Jaime Raimrez with the entertainment team was amazing.
Stayed 5 nights in Feb 2025

10/10 Excellent

Claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great time
Stayed 5 nights in Feb 2025

10/10 Excellent

Bridget Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay minus the seaweed in the water. Food, staff were great.
Stayed 6 nights in Feb 2025

8/10 Good

samara

Traveled with partner
Liked: Cleanliness, staff & service
Na
Stayed 7 nights in Dec 2024

2/10 Terrible

Nabil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Jake

Stayed 7 nights in Feb 2025

6/10 Okay

Roman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property it self not bad at all. We had a BIG problems with the receptionist personal all 8 days. We booked 2 rooms with Double beds for 5 adults.Upon arrival they gave us one room with the king bed and other room with king bed and a sofa. They told us that hotel is overbooked and they don’t have available rooms that we paid for . We wore ok with that since my 3 sons stayed together for 4 days. After 4 days my 2 sons left home and we ended up in 1 room with only one king bed with no sofa. I told them from the beginning that we are fine with the king bed till my sons leave .and Erick there manager assured me that will get a room with double beds. The day has come and we went to reception to receive our room, but guess what( Erick got sick) what a coincidence. And we wore told that is our problem, and on top off that they wore blaming on Expedia. I have a lot more to say, but bottom line is the people at the front desk bunch off liars, and the sad part is that everything starts from the top, management stuff. We travel around the world and we are VIP guests and I have NOT been treated like that in my life. Lastly, stay away from this hotel, this hotel is not a 5star hotel at all just because of the front desk personnel. Till they have same people in place the ownership will be losing money.
Stayed 8 nights in Nov 2024

2/10 Terrible

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Max Lee, Avon Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Ashley

Stayed 5 nights in Feb 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. We had a butler service, his name was Aaron and he was incredible, very friendly and helpful with anything we needed during our stay. Would recommend this resort to anyone looking for a great getaway!
Stayed 6 nights in Feb 2025

10/10 Excellent

Ulyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation!
Stayed 8 nights in Feb 2025