Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Outdoor wedding area
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk
Lobby
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • All inclusive
  • Room service

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Mujeres Beach
    ‪7 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪52 min drive‬
  • North Beach
    ‪53 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(78 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(24 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(26 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(19 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(116 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(20 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • 678 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(55 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Swim Up Suite Outdoor Jacuzzi

8.2 out of 10
Very good
(20 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Elegance Club Plunge Pool Suite

9.0 out of 10
Wonderful
(38 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.4 out of 10
Exceptional
(13 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Quadruple Suite Master with Pool View

  • 990 sq ft
  • Sleeps 4

Suite Superior with Panoramic View

  • 1076 sq ft
  • Sleeps 2

Suite Junior with Pool View

  • 721 sq ft
  • Sleeps 4

Quadruple Suite Premium with Pool View

  • 1076 sq ft
  • Sleeps 4

Quadruple Suite Premium with Garden View

  • 850 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 721 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 624 sq ft
  • Sleeps 4

Suite Premium with Garden View

  • 624 sq ft
  • Sleeps 2

Suite Luxury with Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2

Suite Premium with Ocean View

  • 1022 sq ft
  • Ocean view
  • Sleeps 2

Suite Luxury with Panoramic View

  • 1022 sq ft
  • Sleeps 2

Quadruple Suite Master with Garden View

  • 850 sq ft
  • Sleeps 4

Suite Superior with Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2

Similar properties

About this property

Majestic Elegance Costa Mujeres – All Inclusive

4.5-star Costa Mujeres property with 7 restaurants
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request.
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 swim-up bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Onsite self parking is complimentary.

Majestic Elegance Costa Mujeres – All Inclusive is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2450 out of 3378 reviews
Rating 8 - Good. 497 out of 3378 reviews
Rating 6 - Okay. 244 out of 3378 reviews
Rating 4 - Poor. 97 out of 3378 reviews
Rating 2 - Terrible. 90 out of 3378 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stali

Stayed 7 nights in May 2025

10/10 Excellent

Sydni

Stayed 6 nights in May 2025

10/10 Excellent

Phillip Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice
Stayed 6 nights in May 2025

8/10 Good

Jose

Traveled with family
Liked: Property conditions & facilities
Everything was good . Besides the food at the Buffet was always the same and not that great. Beach was wonderful ! Staff was super nice!
Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Amazing resort. Great food and great staff
Stayed 3 nights in May 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic 5 day stay. Chose the Elegance Club suite with ocean view and outdoor jacuzzi , which also include lounge access for all days snacks/drinks. Grounds were very clean. Our room was huge. Buffet restaurant was solid, room service was good every time - but the French and Italians spots were my fav. Delish. The real stand out is the service. Everyone was super friendly and helpful. Jaime Ramirez was so fun and friendly leading activities at the pool and some of the night activities. Our butler Rene was super helpful and assisted with anything we needed. I travel a lot. And all over the world. And this was definitely a new favorite experience .
Stayed 5 nights in May 2025

10/10 Excellent

Zach

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
10/10 recommend. Will return
Stayed 4 nights in May 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, beautiful, clean, comfortable place for vacation for family and friends
Stayed 8 nights in May 2025

4/10 Poor

James

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Upon check in...I was told the room I had reserved was not available but I would get a better room. However i had to pay an additional $700. They added that my child was 4 years older then listed so that added the added money as well. They failed to tell me i was facing a huge construction site being build which had work done every day I was there. The room service was a joke...u can only order it through a clunky tv app and it took almost 2 hours to be delivered. This is NOT a good resort for kids. It is geared for adults. The positives... The workers were good, friendly and polite. The place was clean. The food was average at best.
Stayed 4 nights in May 2025

10/10 Excellent

Amal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Sina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities
Absolutely wonderful hotel and an unforgettable experience! Majestic Elegance Costa Mujeres exceeded all our expectations in every possible way. From the moment we arrived, we were blown away by the beauty of the resort and the exceptional level of service. The staff is simply amazing — every single employee we encountered was well-prepared, professional, friendly, and incredibly knowledgeable. You can tell they take pride in what they do, and it made all the difference. The nighttime activities were fantastic every evening featured spectacular shows and entertainment that kept us excited and engaged. The energy and talent of the performers were truly impressive! The restaurants? 1000/10. Every meal felt like a gourmet experience, with top-quality ingredients, beautiful presentation, and impeccable service. We tried several of the restaurants and were never disappointed it’s a food lover’s paradise. The beach was another highlight absolutely stunning, with soft sand, crystal-clear waters, and completely sargassum-free. The staff cleaned it diligently every single day, making it perfect for relaxing or taking a stroll. The pools were also spotless, well-maintained, and perfect for lounging or swimming. A special and heartfelt thank you to René for taking such amazing care of me and my husband during our two-week stay. His kindness, attention to detail, and personalized service made our vacation truly special. We can’t wait to come back! GRACIAS !!!
Stayed 11 nights in May 2025

10/10 Excellent

Amarachukwu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Constantine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: this resort is beautiful, clean, and has beautiful aesthetics with thee most kindest and nicest people working there! Especially the restaurant at Mar House, the waiters there are top tier including Jonathan, Gabriel, and Alfredo! These guys were so lovely, offered to take a picture of me and my husband and were providing 5+ star services by always checking in and making sure our order was correct for food, drinks, and desserts. Room service was pretty great too, they would restock the fridge daily with drinks. Cons: we stayed at Majestic for 14 days, me and my husband didn’t know this, but this is a WEDDING resort hotel. There were 3-4 weddings per night and I wish I was over exaggerating. We would get kicked out of the inifnity pool near the sky lounge everyday between 2-4 pm, prime time to relax and swim into the evening. Their entertainment is mediocre, bc they cater to weddings. We had our own swim up pool suite but the pools are small and there are only 2 main pools the bottom floor near Lively bar and the Infinity pool near sky lounge. So when we get kicked out from the top pool, everyone goes to the bottom and its crowded and dirty due to high volume of people. In addition, we wanted to go to dinner to Il Bottacio italian, we dress up nicely I handpicked all our outfits, and they didn’t let us go inside bc my husband was wearing fancy shorts with nice boat shoes instead of slacks, I didnt pack slacks & had explained this to the lady. Would not go back.
Stayed 14 nights in May 2025

10/10 Excellent

Alexus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a high tier resort. The staff takes great care of the property and go above and beyond to make your experience. Our butler Michelle was outstanding and went out of her way multiple times during our stay. Food and drinks are excellent. I would recommend upgrading to The Club for groups without kids because you can't beat the amenities.
Stayed 7 nights in May 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loveeee this property would 100% recommend. Came for my anniversary and it was the best decision. We were so surprised by how good the food was especially for an all-inclusive resort. Angel that assisted us with all our questions/concerns was as well as Luis the bartender in the lower lobby bar and Alonso that was very attentive even at our swim up making it so we didn’t even need to go to the bars for our drinks and so were all the other bartenders. Only thing that was a bit annoying was the requirement that the Italian restaurant had to wear “long pants” for dinner….we didn’t pack any since we were in Mexico and it was extremely hot weather……my boyfriend wore very nice linen shorts with a belt and a button up short sleeve with a collar and they made no exception to this rule…..just pack at least one pair of “long pants”. Besides that situation at the Italian restaurant for dinner it was an amazing experience and I would go back. Beach was cleaned every morning even the seaweed which I was very thankful for.
Stayed 5 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was fantastic. Food was varied (just could have been warmer). Our butler was kind of useless ( unlike the one we had at Majestic in Punta Cana who was amazing). Queen Tribute, Mexican Wrestling, Rockjestic, Michael Jackson tribute and more kept the nights lively!
Foam party in the pool!
Gorgeous sunset
Iguana’s everywhere!
The infinity pool
Stayed 7 nights in May 2025

6/10 Okay

Brooke

Liked: Cleanliness, property conditions & facilities
Its was good and i would go again but the buttler wasnf really a buttker they didnt bring drinks and food they just help us find stuff. The food was good but there is much to do after 10pm. They make it seem like the kids side is very seperate but its not you will see children and the childerns side has the better pool but uou want qant to use it because of the kids. No where to hangout at night. However, the bartenders are great. There are pros ans cons good stay probs wont go again but wouldnt be mad about it if i did.
Stayed 6 nights in May 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Treatment is exceptional. Staff is very welcoming and nice.
Stayed 5 nights in May 2025

10/10 Excellent

Mohammed o

Stayed 7 nights in May 2025

10/10 Excellent

Juan, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in May 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Fun entertainment at night!
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what was needed.

Came for a family wedding/vacation. From start to finish no complaints. I love the key option. That way you don't have to worry about losing your key. The place is amazing. Most of the staff that I met was very accommodating, and made sure that we had everything that we needed. It's nice to go somewhere and feel welcomed. It's humid there but once you're in the water it didn't matter and there's so much to do. I love how hardworking the staff are. Kudos to all of you. You can tell that there are some who enjoy their job. The entertainment is amazing as well with so many different options. Whether you want to relax, workout, eat good food, party or something else. This is the place to go. Weddings are top notch with multiple beautiful locations to tie the knot.
Stayed 4 nights in May 2025

10/10 Excellent

Kimmi

Stayed 4 nights in May 2025