Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk
On the beach, white sand, sun loungers, beach umbrellas
Pillowtop beds, free minibar, in-room safe, desk
Property entrance
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Room service

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    7 min drive
  • Punta Sam Ferry Terminal
    8 min drive
  • Mujeres Beach
    8 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    85 min drive

Room options

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

  • 725 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Majestic Jr Suite Swim Up

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite - Outdoor Jacuzzi

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 678 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

Swim Up Suite Outdoor Jacuzzi

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Elegance Club Plunge Pool Suite

  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 1025 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Majestic Elegance Costa Mujeres – All Inclusive

4.5-star Costa Mujeres property with 7 restaurants
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request.
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 swim-up bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Onsite self parking is complimentary.

Majestic Elegance Costa Mujeres – All Inclusive is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2301 out of 3269 reviews" "
Rating 8 - Good. 508 out of 3269 reviews" "
Rating 6 - Okay. 261 out of 3269 reviews" "
Rating 4 - Poor. 109 out of 3269 reviews" "
Rating 2 - Terrible. 90 out of 3269 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

su

Stayed 4 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Service was awesome and the hotel is beautiful. Lots to do but also quiet if you want it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nickolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed for 2 weeks and it was honestly super peaceful when we were in our rooms and very convenient that the bar was right next to our room , we had the pool plunge n the tile needed worj in the pool n rails but other than that it was a 9/10
Stayed 11 nights in Aug 2024

8/10 Good

Pascal, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good and is quite relaxing. The staff is amazing and the room service is some of the fastest Ive experienced. With that being said, the food really needs some work. The food is quite bland, doesnt taste fresh and lacks that quality you would expect from such a hotel. Sadly, this lead to us eating most of our meals outside except for breakfast.
Stayed 4 nights in Aug 2024

6/10 Okay

ferhat

Liked: Cleanliness, staff & service
Well when we where there we heard from few people there was shooting there
Stayed 6 nights in Aug 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Property conditions & facilities
So beautiful and very relaxing! First all-inclusive experience where the food was delicious. Loved dining in and the hotel had great entertainment
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and very good customer service and support. Loved the amenities, especially the Blossom Spa. Great restaurant options and night activities.
Stayed 5 nights in Aug 2024

10/10 Excellent

Clinton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing friendly staff and nice laid back atmosphere
Stayed 3 nights in Aug 2024

10/10 Excellent

Nixon Evasco, glenview

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our first time at Majestic Elegance Costa Mujeres and my husband and I were blown away... The facility is amazing, the food is superb and our Butler Paco is wonderful and attentive to our needs! The staff are extremely wonderful too. Gloria from the jewelry shop is also very nice and accommodates my request to custom the jewelry that I purchased. We will definitely be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanai Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort always something to do and many food options our butler Don Paco always went above and beyond for any of our needs and more. Rooms are beautiful and the rooftop pool is a delight nightly entertainment and daily activities to keep you occupied main lobby drinks are great.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tiffany

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Very friendly staff. Great food options
Stayed 3 nights in Aug 2024

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved the hotel it was just right not too big or small, I would say I would have liked for there to be more pools , the regular majestic side only has a main pool and it’s kind of small and not a lot Of chairs to tan in. Also the property does not have like “club” or entertainment center, which could be a little boring after hours. They do have a sports bar which was open until 2am I believe, but honestly they should have a DJ , entertainment etc. The shows were Average, performers were excellent, I just feel that this resort is lacking entertainment. Overall a great experience, if you are looking for that extra special treatment then definitely do the elegance Club it’s worth it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shemekia, ripley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so beautiful!!! The staff are amazing and go the extra mile to make sure you receive 5 star service!
Stayed 4 nights in Aug 2024

10/10 Excellent

Shkelzen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The stuff service ,I enjoy my vacation.
Stayed 6 nights in Aug 2024

8/10 Good

Seoyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live this place everything was great and will be coming back and tell all my family and friends about this place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tiandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, clean, and up to date. There was staff consistently working around the grounds through out the day. The staff made sure to always greet you and made sure we were taken care of! Definitely would recommend!
Stayed 6 nights in Aug 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Leoncio

Liked: Cleanliness, property conditions & facilities
Food
Stayed 7 nights in Aug 2024

10/10 Excellent

INES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Majestic Costa Mujeres hotel provides an exceptional experience for guests. I recently visited with my children, aged 12 and 19, and we thoroughly enjoyed our stay. The evening shows, room view was AMAZING, cuisine, cleanliness, beach, and spa were all of the highest quality. I highly recommend the spa to anyone visiting the hotel. The staff at the hotel were exemplary in their professionalism and kindness, ensuring our comfort and satisfaction throughout our stay. I have had the pleasure of visiting Mexico on numerous occasions and have always been impressed by the warmth and hospitality of the people and the beauty of the country. The Elegance Costa Mujeres resort exceeded my expectations and stands as one of the finest resorts I have had the privilege of staying at. Viva Mexico, Viva Elegance Costa Mujeres!
Stayed 6 nights in Aug 2024

10/10 Excellent

Esmir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time my wife and I stayed here to celebrate my birthday and it was hands down the best resort we have stayed at! The ocean was perfect, the rooms were always cleaned by the time you were done with your day, and service was amazing! Special shout out to our butler Veudy and also to our waiter on multiple nights, Juan! These two were so nice and made sure to put a smile on your face every time you saw them!! If I had to include a complaint, it would only be that the tv angle in our room was kind of silly and there weren’t a whole lot of channel options. But on vacation, no TV is no big deal! Thank you all for everything. We will definitely be back!!
Stayed 8 nights in Aug 2024

10/10 Excellent

Franca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Review of Majestic Elegance Resort, Costa Mujeres, Quintana Roo, Yucatan, Mexico. We stayed at the Majestic Elegance Resort in Costa Mujeres for two weeks, so we had a chance to check out thoroughly most of the local amenities, which means the various restaurants, bars, the beach, theaters and shops. And of course, service and staff. Overall, we rate this resort, based on our level of satisfaction, as a five out of five. Our comparison is based on a few resorts we visited recently on various continents (we are Italiano but live in the US). The Location The resort is situated in a beautiful calm area a few miles north of Cancun, maybe less than half an hour’s drive north of Cancun downtown. It is very nice and quiet, and the beaches are very wide and there is plenty of space for everybody. In fact, during the morning till 10am you might be the only one at the beach. There are plenty of cabanas, beach umbrellas and so forth so that we never had an issue finding a nice spot to relax in. There is a bar right at the beach, and they will bring you any drinks you desire. They will also bring you towels if you do not have them with you. Nearby there is also a hamburger stand that will offer simple foods and snacks if you feel hungry in the middle of the day. There are lots of coconut palm trees all along the beach which harbor several beautiful tropical birds, and underneath there's lots of amazing colorful iguanas that like to roam around, always looking for snippets of food. If
Stayed 13 nights in Jul 2024

10/10 Excellent

Armenak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic! Great service! Great beach! Good food! Will come again! Thanks to the extraordinary staff at the Beach “April and Adrian” all the staff at the restaurants and bars for the excellent service! Highly recommend!
Stayed 5 nights in Aug 2024