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Marriott Cancun, An All-Inclusive Resort

4.5 star property

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Photo gallery for Marriott Cancun, An All-Inclusive Resort

On the beach, beach massages
Down comforters, minibar, in-room safe, desk
10 restaurants, breakfast, lunch, dinner served; seafood
Fishing
10 restaurants, breakfast, lunch, dinner served; seafood

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪7 min walk‬
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View) | Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront (View)

Room, 2 Double Beds, Non Smoking, Oceanfront (View) | Beach/ocean view

Room, 2 Double Beds, Non Smoking, Oceanfront (View)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Resort View

Beach/ocean view

Room, 1 King Bed with Sofa bed, Resort View

  • 423 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony, Ocean View

Room, 2 Double Beds, Balcony, Ocean View | Beach/ocean view

Room, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, Partial Ocean View

Beach/ocean view

Room, 1 Double Bed, Balcony, Partial Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Beach/ocean view

Room, 2 Double Beds, Partial Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Resort View

Beach/ocean view

Room, 2 Double Beds, Balcony, Resort View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View | Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Beach/ocean view

Suite, 1 Bedroom, Oceanfront

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Hilton Cancun Mar Caribe All-Inclusive Resort

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, (2776)
$488 nightly
The price is $488 total
includes taxes & fees
Hilton Cancun Mar Caribe All-Inclusive Resort

About this property

Marriott Cancun, An All-Inclusive Resort

4.5-star Cancun property, connected to the convention center in Zona Hotelera
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Marriott Cancun, An All-Inclusive Resort's 10 restaurants. Housekeeping is available on request.
Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and body scrubs.
Marriott Cancun, An All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Marriott Cancun, An All-Inclusive Resort features a complimentary water park, 2 outdoor swimming pools, a lazy river, and a waterslide. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 125 square feet (12 square meters) include conference space. This all-inclusive property also offers a children's pool, a health club, and a hot tub. For a surcharge, the property provides a roundtrip airport shuttle and a bus station shuttle. Onsite self parking and uncovered valet parking are complimentary.

Marriott Cancun, An All-Inclusive Resort has designated areas for smoking.

Cevichería by La Isla - Overlooking the ocean, this restaurant specializes in seafood and serves lunch only.
Sacbé Beach Shack - This beachfront restaurant specializes in Mexican cuisine and serves lunch only. Open daily.
Casa Madre - This restaurant specializes in Mexican cuisine. Open daily.
Hana Polynesian Grill - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Mo's Burgers and Shakes - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Soccer
Kids club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Madre
  • Cevichería by La Isla
  • Hana
  • Mo's Burgers and Shakes
  • Sacbé Beach Shack

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Health club
  • Hot tub
  • Lazy river
  • Playground
  • Shopping
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 125 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun

Marriott Cancun, An All-Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1016 reviews
Rating 8 - Good. 185 out of 1016 reviews
Rating 6 - Okay. 73 out of 1016 reviews
Rating 4 - Poor. 43 out of 1016 reviews
Rating 2 - Terrible. 48 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort! We stayed with our 4 year old in a King suite. He used the couch pull out bed which worked out well for us. The room was a bit smaller than we anticipated but very functional. Bathroom counters are small and theres a lack of towel racks. Otherwise no complaints. The kids spray pool area is not used much. It's very splashy and loud, honestly just too much. I didn't see any kids using it the whole week we stayed. The lazy river was awesome. The waterslides are adult use only. The pools are great. It would have been nice to have a pool side bar that was accessible not as a swim up bar. The weather was very windy so we weren't able to use umbrellas for shade so it limited where we could sit. Going to save a spot before breakfast would be smart. The beach access is so close to get to. We spent tons of time there. The gym was never busy and the equipment they have is good. The treadmill was squeaky but they had a great variety of options. The pool side entertainment crew were so fun! I loved watching them. The evening entertainment is lacking and limited from what we experienced. My son wasn't keen on going to the Camp Club because he was nervous to be without us. I would have appreciated an indoor space like the playground to use with him to get him warmed up to attending the activities without me. They would not allow me in the space. Other resorts we have been to would have the option for me to accompany him or use certain areas outside of events.recommend!
Stayed 6 nights in Feb 2025

10/10 Excellent

Muhammad Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff here Expensive as hell though
Stayed 4 nights in Feb 2025

4/10 Poor

Helene, Saint James

Stayed 5 nights in Dec 2024

6/10 Okay

Helene, Saint James

Traveled with partner
Liked: Property conditions & facilities
We had a beautiful room which was an ocean facing room. The view was incredible. However, it was very small with oddly no where to sit. It consisted of one very small round table pushed into a corner accompanied by 1 small chair giving us nowhere to eat or utilize as a desktop. If it weren't fr the magnificent view I wouldn't have much else good to say. The restaurants were terrible. I would not recommend unfortunately.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Of all the Hotel Zone resorts, this is the one!!

Great experience. Food was significantly upgraded from most all-inclusives. Everyone was so friendly even when we may have been a little inebriated. We were there for the Super Bowl and they hosted a party for the Americans at their sports bar. They even were able to find the English language broadcast. This may become our new annual tradition
Stayed 3 nights in Feb 2025

10/10 Excellent

Saray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. They made my trip more enjoyable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tohuyen Thi

Liked: Cleanliness
Stayed 4 nights in Jan 2025

6/10 Okay

Saba

Liked: Cleanliness, staff & service
very poor food in all restaurants.
Stayed 4 nights in Jan 2025

8/10 Good

Angela Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not right so we had to switch rooms 3 days in, we were supposed to have a sofa bed for our teenage daughter but they gave us a room with one bed and the roll away bed provided was awful. Other than that the staff and food were wonderful
Stayed 5 nights in Jan 2025

8/10 Good

Nada

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Abhijit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, lots of dining options and good quality food. Would love to go back again
Stayed 6 nights in Jan 2025

2/10 Terrible

Yang

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, there are some nice staff (like the bellboys they are professional ), but the overall experience was not good. Checkin was slow and we had to stand in line for 20 Min ( not like sitting in a waiting lounge like the other resort does) Rude staff: it took 30min for us to get a slice of pizza from the beachside lounge. It was windy and rainy, the pizza was ready and the waiter just let is sit on the counter without serving it. We decided to leave and told him it was taking too long, and the waiter, Henry, yelled at us saying ‘it’s up to you’ Overall bad food quality: they do not have main restaurants for lunch, only snacks or fast foods. Most of the food doesn’t taste good and everything is salty. Unpredictable restaurant hours: 750 Pizzeria supposed to open at 12 but actually was not until 1pm. We went to the sports bar at 9 pm (a regular time for sports bar I guess?) and they told us no food available. Taco cart does not open on some days (I still haven’t figured out the pattern)… Do not disturb sign is like a joke: last night we put on the DND sign and someone knocked our door in the evening, just to give us a ‘new menu’… is that something important to override the DND sign? I also don’t understand the menu… are they going to charge for room service moving forward? What kind of all inclusive it is? Dirty towels: stains on both beach and bath towels, especially beach towels, there are yellow brownish stains on many of them

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Pushpinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort; safe, with excellent food options and very helpful staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

William Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Daniella Monique

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was surprisingly very good for an all inclusive resort. There were a few things that we reported like a broken shower rack and blow dryer which were not fixed throughout our 5 days at the resort. Additionally we ordered room service that never arrived. Besides the poor customer service in those particular situations, staff was friendly.
Stayed 4 nights in Jan 2025

4/10 Poor

Cherry

Stayed 4 nights in Jan 2025

10/10 Excellent

Leen Han

Stayed 7 nights in Jan 2025

8/10 Good

David John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and the staff is very friendly. We did not like how they couldn't accommodate the number of guests they have. Limited chairs around their pools, etc.
Stayed 7 nights in Jan 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good but disappointed arcade games were not on at press start
Stayed 5 nights in Jan 2025

10/10 Excellent

Meseret

Liked: Amenities
Food
Stayed 4 nights in Jan 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other hotel cancel my reservation so I have to find a new hotel and Marriott had two rooms ❤️❤️ since now on only will be staying at Marriott
Stayed 5 nights in Jan 2025