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Marriott Cancun, An All-Inclusive Resort

4.5 star property

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Photo gallery for Marriott Cancun, An All-Inclusive Resort

Down comforters, minibar, in-room safe, desk
10 restaurants, breakfast, lunch, dinner served; seafood
View from property
Fishing
10 restaurants, breakfast, lunch, dinner served; seafood

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪7 min walk‬
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View) | Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Oceanfront, View)

Room, 2 Double Beds, Non Smoking (Oceanfront, View) | Beach/ocean view

Room, 2 Double Beds, Non Smoking (Oceanfront, View)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Resort View

Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking, Resort View

  • 423 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony) | Beach/ocean view

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking, Partial Ocean View (Balcony)

Beach/ocean view

Room, 1 Double Bed, Non Smoking, Partial Ocean View (Balcony)

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking, Partial Ocean View

Beach/ocean view

Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Resort View (Balcony)

Beach/ocean view

Room, 2 Double Beds, Non Smoking, Resort View (Balcony)

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View | Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Suite, 1 Bedroom, Non Smoking, Oceanfront | Beach/ocean view

Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Hilton Cancun Mar Caribe All-Inclusive Resort

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, (2519)
The price is $487
per night
$593 total
includes taxes & fees
Apr 9 - Apr 10
Hilton Cancun Mar Caribe All-Inclusive Resort

About this property

Marriott Cancun, An All-Inclusive Resort

4.5-star Cancun property, connected to the convention center in Zona Hotelera
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Marriott Cancun, An All-Inclusive Resort's 10 restaurants. Housekeeping is available on request.
Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and body scrubs.
Marriott Cancun, An All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Marriott Cancun, An All-Inclusive Resort features a complimentary water park, 2 outdoor swimming pools, a lazy river, and a waterslide. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 125 square feet (12 square meters) include conference space. This all-inclusive property also offers a children's pool, a health club, and a hot tub. For a surcharge, the property provides a roundtrip airport shuttle and a bus station shuttle. Onsite self parking and uncovered valet parking are complimentary.

Marriott Cancun, An All-Inclusive Resort has designated areas for smoking.

Cevichería by La Isla - Overlooking the ocean, this restaurant specializes in seafood and serves lunch only.
Sacbé Beach Shack - This beachfront restaurant specializes in Mexican cuisine and serves lunch only. Open daily.
Casa Madre - This restaurant specializes in Mexican cuisine. Open daily.
Hana Polynesian Grill - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Mo's Burgers and Shakes - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Soccer
Kids club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Madre
  • Cevichería by La Isla
  • Hana Polynesian Grill
  • Mo's Burgers and Shakes
  • Sacbé Beach Shack

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Health club
  • Hot tub
  • Lazy river
  • Playground
  • Shopping
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 125 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun

Marriott Cancun, An All-Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1004 reviews
Rating 8 - Good. 177 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

XING

not too many options
Stayed 3 nights in Dec 2024

2/10 Terrible

Ray

Traveled with family
Disliked: Property conditions & facilities
the sound insulation in the room seems to be inadequate, as I can distinctly hear noises from the neighboring room. This includes conversations, flushing toilets, and other activities, making it challenging for me to have a peaceful night's sleep.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Adela

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

6/10 Okay

Avnish Hemkeshsingh

Disliked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, the food was just average.
Stayed 7 nights in Dec 2024

6/10 Okay

Kristin A

Stayed 4 nights in Dec 2024

10/10 Excellent

Jiaheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and well managed facility. The staff are professional and polite. There are good options of restaurant, bar. The bar near swimming pool is very convenient. Overall, very nice place to stay and relax
Stayed 7 nights in Dec 2024

10/10 Excellent

Francisco José

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and entertainment, very friendly staff, clean and beautiful beach.
Stayed 5 nights in Dec 2024

10/10 Excellent

MYKHAYLO

Stayed 11 nights in Apr 2024

10/10 Excellent

Gurvi

Traveled with family
Liked: Amenities
Fantastic service and food. Had an amazing time at the resort!
Stayed 5 nights in Dec 2024

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Diego

Stayed 7 nights in Nov 2024

4/10 Poor

Sergey

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Property is remodeled but not completely, so you still see some things that are super old and others that are new. If you get a room with the door to the main hall the noise will be pretty significant, past 11pm. Cleanliness of main areas is good, but restrooms were ok, some bad (by pool). Really big negatives: 1) slides, lazy river and kids water area are not heated, water is much colder than pool and on top of it the whole area is in the shade aside from mornings. We were there for a week and saw maybe 5 different people in the area, zero kids in the kids area. Keep in mind if you have kids. 2) food is bad, I’d say 2/5. 3 people out of our party of 5 got sick. I have a very strong stomach and I was out of commission for a day. By the 3rd day you realize every meal besides breakfast is going to be subpar, even for all inclusive standards. If you normally live off hot pockets, reheated wings and Fanta maybe you’ll be delighted in the food. Only respectably good place was the Japanese restaurant where the chef prepares it in front of you. 3) no kids area/playground. What’s advertised is actually a babysitting service, so if you’re not dropping your kids off they can’t actually play there, major bust. 4) Nothing to do in the evenings, sure they have some singer or musician in the grand hall some days so you can sit and enjoy for a bit but that’s it. The arcade “sports bar” has 3 video games from 2005 and some hoops games that weren’t working.
Stayed 6 nights in Dec 2024

8/10 Good

Manuel, Sarasota

Traveled with family
I loved the Marriott before it became all inclusive. The attention to detail in service is hit or miss and the expectation of it was a miss. Having stayed there before numerous times, the food limitations and portions were limited and disappointing. No chairs available in the pool or by the beach. It’s in a great location but next time I would rather stay at the JW (next door).
Stayed 5 nights in Dec 2024

8/10 Good

Mohsen, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, food is very good with lots of options. Staff are friendly and helpful and provide good service. Some people do tip but many don't tip the staff as it is considered all inclusive. We had an ocean view room which was very good except all of the ocean view rooms at the hotel have a door to the next room. You can hear the occupants of the other room very well...no sound insulation. So if your sleep and activities don't mach with the other room's occupants, you are in for some disruptions.
Stayed 5 nights in Dec 2024

10/10 Excellent

Xuan

Stayed 2 nights in Nov 2024

10/10 Excellent

Pallav

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Dec 2024

8/10 Good

MARCELLO

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Everything was good. BEACH area going into the water needs work. Too many rocks.
Stayed 5 nights in Dec 2024

6/10 Okay

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasn’t anywhere near as good as the reviews had said it was.
Stayed 7 nights in Nov 2024

10/10 Excellent

Erica Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just did 5 nights here and have to say everything was excellent!! Very sheek, clean, modern resort! The service was exceptional and the food was great!! Don't sleep on the Strawberry Tamales at breakfast at the mexican buffet restaurant!! The staff works so hard and at the pool we never went without a drink or food. The adult pool was great and heated. The family pool was a little too cold for us but we didn't have my daughter with us anyway. we met great people. Carlos at hanna was the best waiter, Jasson at the great room bar was amazing, don't sleep on the spicy tequila shots!! Also samuel at the mexican restaurant for breakfast was excellent, just everyone was but thats just to name a few. The only thing I wish they had was night entertainment shows. They did have a live band one night and they have some live music but not shows. Other than that NO complaints. We are actually at excellence playa mujeres now for our last 2 nights in mexico and kinda wishing we would have just done the whole week at marriott. Next time for sure
Stayed 7 nights in Dec 2024

8/10 Good

Yuliia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the food, amenities and walkable area. I did not like the level of cleanliness, we were run out of soap for the whole week, some issues with staff regarding the understanding of our requests, some misunderstandings with payments. Very convenient to have a rest with kids. In general the score is 9/10.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ahuizotl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place love it
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin, McHenry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic experience. I’ve been to Cancun numerous times and this was the best so far. Staff at every turn, were very friendly and helpful. The rooms and overall facility is very modern ands updated. ( love that you never need to worry about your room key as the bracelet works.) The view even with a partial ocean was wonderful. Bed, pillows, internet TV all part of a very comfortable stay. The food was great and there is a lovely sunrise breakfast spot (Hanna’s) as well as a sunset dinner spot at Casa Madres. Not to mention the perfect lunch location right on the beach . The resort is not huge which is nice for getting around and popping back to your room if needed. The only warning I would say is is you need to be aware there is lots of rock on the beach and if you want to swim, you’ll need to got to the far right to avoid those toe breakers. Getting to town costs a dollar on the R1 or R2 buses and they run non stop. Hang on as this can be an adventurous ride with the way they drive here! We didn’t bring kids but could see there is a great kids club with lots of activities. Definitely would recommend this place. UPDATE- it was super easy to book a rental car through the concierge so we could drive down to TULUM - $75 per day with complete insurance coverage and they had a car ready at the hotel within an hour. ALSO of note per Airport transfer we used For $35 each way and they were super easy to communicate with https://www.cancunairportransportations.com
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Every thing was great. Thank you
Stayed 4 nights in Dec 2024

8/10 Good

Jeremiah Koehler

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024