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Mex Hoteles

4.0 star property

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Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Reception
Restaurant
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
$82
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard King

Standard King | Minibar, in-room safe, desk, laptop workspace

Standard King

8.4 out of 10
Very good
(42 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | Minibar, in-room safe, desk, laptop workspace

STANDARD DOUBLE

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Mex Hoteles

4-star hotel in Downtown Cancun
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Mex Hoteles offers 100 air-conditioned accommodations with minibars and safes. 49-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Mex Hoteles features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers multilingual staff, concierge services, and express check-in. Onsite covered self parking is complimentary.

Mex Hoteles is a smoke-free property.

Mex Hoteles has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Reviews

Mex Hoteles Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 229 out of 473 reviews
Rating 8 - Good. 110 out of 473 reviews
Rating 6 - Okay. 68 out of 473 reviews
Rating 4 - Poor. 24 out of 473 reviews
Rating 2 - Terrible. 42 out of 473 reviews

Reviews

6/10 Okay

Catherine

Disliked: Amenities
Very dim lighting in room , musty smell. Hot water takes long time to run
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Thomas, Minneapolis

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms not modern. Location is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot in a busy area

Location is central a few minutes walk to everything one would need especially the bus to and from airport ! Room large modern with a balcony, bed and bedding clean very comfortable huge washroom with rain shower. Breakfast the highlight of the day!
Stayed 1 night in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We weren't able to use the pool because it was a private party
Stayed 1 night in Aug 2025

10/10 Excellent

Marcos Paulo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and great for a cheap location to stay with multiple touristy locations nearby
Stayed 3 nights in Aug 2025

10/10 Excellent

Sanjida

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Aug 2025

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
En la picina no tenia toalla habia un tornillo Suelto en la Madera . La musica estaba demaciano de bulgar . Y las toalla son vieja
Stayed 1 night in Jul 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

City Escape at Good Prices

Quick one night stay not too far (about 25 minutes) to the airport with traffic. Perfect for a night where you don't need to be at the beaches, but need a room.
Stayed 1 night in Jul 2025

8/10 Good

Francisco

We liked the place 😀
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalia

Stayed 1 night in Jul 2025

10/10 Excellent

joshua Martin

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Eduardo

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay quiet safe and compfort staff very friendly close to alot of restaurant puerto cancun and zona hotelera enjoy my staying will come back thanks
Stayed 2 nights in May 2025

10/10 Excellent

Ahmed

Liked: Property conditions & facilities
Great
Stayed 7 nights in Feb 2025

10/10 Excellent

Kadeisha

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

6/10 Okay

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

What you'd expect from an inexpensive tourist hote

Hot water didn't work at first. Half the lights worked. The room was missing appliances like a hair dryer, etc. loud slamming and scraping sounds at night. Two days of cold showers before they fixed the issue. Otherwise, the bed was relatively comfortable and the AC got cold at night.
Stayed 3 nights in Dec 2024

4/10 Poor

Brandy

Liked: Staff & service
Hotel management gave me a room that someone else already checked into and I got walked in on. The toilet in the new room room wasn’t working, though maintenance did come to take a look at it asap. The room floor was a bit dirty. The hot water never got hot.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Disliked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en una muy buena zona, y el lugar muy limpio y agradable. Lo único fue que el aire acondicionado no pudimos apagarlo y hacia ruido como ronroneo algo fuerte. La calidez del personal EXCELENTE.
Stayed 1 night in Dec 2024

10/10 Excellent

atheef

Stayed 1 night in Oct 2024