Moon Palace Cancun - All-Inclusive
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Reviews
Popular amenities
- Bar
Explore the area

- Go Grand Outlet Riviera MayaPlace, Go Grand Outlet Riviera Maya2 min walk
- XoximilcoPlace, Xoximilco10 min walk
- Moon Palace Golf ClubPlace, Moon Palace Golf Club16 min walk
- Cancun, Quintana Roo (CUN-Cancun Intl.)Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)13 min drive
Room options
View all photos for Superior Governor Suite

Superior Governor Suite
- 969 sq ft
- Ocean view
- Sleeps 4
- 1 King Bed
View all photos for Swim Up Suite

Swim Up Suite
- 484 sq ft
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Superior Two Bedroom Presidential Suite

Superior Two Bedroom Presidential Suite
- 969 sq ft
- 2 bedrooms
- Sea view
- Sleeps 6
- 1 King Bed and 2 Double Beds
View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed
- 484 sq ft
- Partial sea view
- Sleeps 2
- 1 King Bed
View all photos for Superior Two Bedroom Suite Golf Course View

Superior Two Bedroom Suite Golf Course View
- 969 sq ft
- 2 bedrooms
- Golf view
- Sleeps 6
- 1 King Bed and 2 Double Beds
View all photos for Superior Deluxe Garden View

Superior Deluxe Garden View
- 484 sq ft
- Sleeps 2
- 1 King Bed OR 2 Double Beds
View all photos for Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)
- 484 sq ft
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana
- 484 sq ft
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Superior Family Deluxe - Kids & Teens Stay Free

Superior Family Deluxe - Kids & Teens Stay Free
- 969 sq ft
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Double Beds
View all photos for Superior Deluxe Garden View - Kids & Teens Stay Free

Superior Deluxe Garden View - Kids & Teens Stay Free
- 498 sq ft
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

Superior Deluxe Ocean View - Kids & Teens Stay Free
- 484 sq ft
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Superior Junior Suite Golf Course View with Golf Cart Included

Superior Junior Suite Golf Course View with Golf Cart Included
- 411 sq ft
- 1 bedroom
- Golf view
- Sleeps 2
- 1 King Bed
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About this property
Moon Palace Cancun - All-Inclusive
This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
The recreational activities listed below are available either on site or nearby; fees may apply.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Summer fun is a breeze at Moon Palace Cancun - All-Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools, and enjoy a treatment at the full-service spa.
Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the property's 16 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 9 swim-up bars and 11 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite uncovered self parking and uncovered valet parking are complimentary. A total renovation of this property was completed in January 2020.
Moon Palace Cancun - All-Inclusive has designated areas for smoking.
All inclusive details
Gratuities and taxes
Food and beverages
Activities and facilities/equipment
Water activities
Land activities
Lessons/classes/games
Entertainment
Awards and affiliations
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free uncovered self parking on site
- Free uncovered valet parking on site
Food and drink
- 11 bars/lounges
- 16 restaurants
- 2 coffee shops/cafes
- 9 swim-up bars
- A poolside bar
- Coffee and tea in common areas
- Free daily manager's reception
- Private picnics
- Snack bar/deli
Restaurants on site
- Agra
- Los Caporales
- Momo Teppanyaki
- Riviera Maya
- Trattoria
Things to do
- 2 outdoor tennis courts
- 27-hole golf course
- 7 outdoor pools
- Arcade/game room
- Basketball
- Beach volleyball
- Beach yoga
- Billiards/pool table
- Children's pool
- Concerts/live shows
- Designer stores
- Evening entertainment
- Fitness classes
- Foosball table
- Free beach club
- Free children's club
- Full-service spa
- Games
- Golf
- Golf carts
- Golf clubhouse
- Golf driving range
- Golf lessons
- Gym
- Karaoke
- Kayaking
- Mini golf
- Nightclub
- Pilates classes
- Playground
- Pro golf shop
- Sauna
- Shopping
- Steam room
- Table tennis
- TV in common areas
- Water sports equipment
- Waterslide
- Windsurfing
Family friendly
- 7 outdoor pools
- Arcade/game room
- Baby toys
- Babysitting (surcharge)
- Children's games
- Children's pool
- Children's toys
- Free children's club
- Free supervised activities for children
- Laundry facilities
- Lifeguards on site
- Mini golf
- Playground
- Snack bar/deli
- Soundproofed rooms
- Waterslide
Conveniences
- 24-hour front desk
- ATM
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Outdoors
- Beach loungers
- Beach towels
- Beach umbrellas
- Garden
- Marina
- On the beach
- Outdoor entertainment area
- Outdoor furniture
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 36 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Hot tub
- Hydrotherapy
- Manicures/pedicures
- Reflexology
- Sauna
- Spa open daily
- Sports massages
- Steam room
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Accessible shuttle
- Elevator (78 inch wide door)
- Front entrance ramp
- Handrails in stairways (24 inches high)
- Smooth flooring in room
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs on site
More
- 16 buildings
- 3 floors
- Annual offsets purchased for at least 10% of carbon footprint
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- At least 80% organic food
- Banquet hall
- Comprehensive food waste policy
- Comprehensive recycling policy
- Designated smoking areas
- Double-glazed windows
- Eco-friendly cleaning products used
- Humane treatment of captive wild animals
- Lifeguards
- Living plant wall
- Local artist showcase
- Local culture and ecosystem education
- Locally-owned and organized tours and activities
- Renovated entire property - January 2020
- Vegan dining options
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Hypo-allergenic bedding
- Memory foam mattress
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 55-inch smart TV with cable/satellite channels
- Pay movies
Food and drink
- 24-hour room service
- Champagne service
- Espresso maker
- Free bottled water
- Free stocked minibar
- Meal delivery service
- Restaurant dining guides
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Desk chair
- Energy-saving switches in guestrooms
- Free local calls
- Free long-distance calls
- Iron/ironing board
- Laptop workspace
- Laptop-compatible safe
- LED lighting
- Phone
- Recycling
- Soundproofed rooms
- Water-efficient showers
- Water-efficient toilets
- Window screens
Policies
Check-in
Check-out
Special check-in instructions
Access methods
Pets
Children and extra beds
Property payment types
Important information
Optional extras
- Airport shuttle fee: USD 26 per person (roundtrip)
- Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.