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Avani Cancun Airport (previously NH Cancun Airport)

3.5 star property

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Photo gallery for Avani Cancun Airport (previously NH Cancun Airport)

2 bars/lounges
Minibar, in-room safe, desk, free wired internet
Reception
Terrace/patio
Minibar, in-room safe, desk, free wired internet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
Carr Fed Cancun-Puerto Morelos SM47 M01, L1-22, Cancun, QROO, 77506
  • Xoximilco
    ‪13 min walk‬
  • El Tinto Golf Course
    ‪3 min drive‬
  • Moon Palace Golf Club
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, free wired internet

Standard Room (Extra Bed 3 Adults + 1 Child)

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free wired internet

Junior Suite

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, free wired internet

Junior Suite (Extra Bed 3 Adults + 1 Child)

  • 614 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, free wired internet

Standard Room (Extra Bed 2 Adults + 1 Child)

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 2 Children)

Minibar, in-room safe, desk, free wired internet

Superior Room (Extra Bed 2 Adults + 2 Children)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, free wired internet

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, free wired internet

Superior Room (Extra Bed 3 Adults + 1 Child)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

Minibar, in-room safe, desk, free wired internet

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • 614 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, free wired internet

Superior Room

  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About this property

Avani Cancun Airport (previously NH Cancun Airport)

3.5-star Cancun hotel close to Moon Palace Golf Club
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a snack bar/deli, and a business center. Housekeeping is available on request.
Avani Cancun Airport (previously NH Cancun Airport) offers 140 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Avani Cancun Airport (previously NH Cancun Airport) features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Avani Cancun Airport (previously NH Cancun Airport) is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 15 to 20 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Cancun Airport
Avani Cancún Airport
Avani Cancun Airport (previously NH Cancun Airport) Hotel
Avani Cancun Airport (previously NH Cancun Airport) Cancun
Avani Cancun Airport (previously NH Cancun Airport) Hotel Cancun

Avani Cancun Airport (previously NH Cancun Airport) Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 394 out of 707 reviews
Rating 8 - Good. 153 out of 707 reviews
Rating 6 - Okay. 45 out of 707 reviews
Rating 4 - Poor. 47 out of 707 reviews
Rating 2 - Terrible. 68 out of 707 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

DINA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
Stayed 4 nights in Dec 2024

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great, food good. Staff friendly and helpful. Free shuttle to airport! YAY! Hotel should provide a big water dispenser to refill water bottles, SO many plastic water bottles —terrible for the environment. Breakfast buffet was a bit pricey if you are a small breakfast eater, $20 per person if you don’t get it included in your room. I was on the 5th floor and the plumbing squealed and screamed incessantly until everyone quieted down and went to bed. I thought it was a fire alarm! I would stay here again, close to airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Lorena Garcia

Liked: Amenities
Love the suite!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room at reasonable price. Quiet. Helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, I would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Benoit

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport ,easy to get arround ,pet friendly and clean
Stayed 3 nights in Dec 2024

6/10 Okay

Adiba

Liked: Staff & service
Did not like the area around the property
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stayed
Stayed 1 night in Nov 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night as I only used this as a hub. My only complaint would be that the internet service is very poorly. We had dinner on property and it literally took at least 15 minutes to try and pay because of the internet connection being so slow. Ti the point where they asked us if we had another credit card to see if it would go faster. Unfortunately the problem persisted the next morning when we were paying for breakfast. This time the employee disconnected the wireless connections and rebooted the system. By then I had wasted around 10 minutes just waiting. Good thing I was not in a hurry.
Stayed 1 night in Dec 2024

10/10 Excellent

Liang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new, close to airport and a shopping mall. Super clean and quite. Room is well decorated in a modern style. We enjoy everything except that the shower water is lukewarm.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley, Cedar City

Excellent across the board!
Stayed 1 night in Nov 2024

10/10 Excellent

Ritica

Stayed 1 night in Nov 2024

8/10 Good

Erika, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property next to an amazing outlet actually one of the best outlets that I’ve ever been to. The restaurant is good. The staff is really nice and the rooms are lovely.
Stayed 1 night in Nov 2024

6/10 Okay

Matt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very cheap on amenities, 1 water in the room and 1 coffee pod.
Stayed 1 night in Nov 2024

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

2/10 Terrible

jorge

Stayed 1 night in Sep 2024

10/10 Excellent

LUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

MILEYDIS DIAZ

Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent
Stayed 1 night in Aug 2024

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Timothy

Liked: Cleanliness
This hotel has its problems.
Stayed 1 night in Sep 2024