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Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Poolside Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Poolside Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available on request) and a ferry terminal shuttle. This beach hotel also offers an outdoor pool, a terrace, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Na Balam Hotel is a smoke-free property.

  • Ferry terminal shuttle (surcharge)
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Front desk (limited hours)
  • Beach umbrellas
  • Tours/ticket assistance
  • Free self parking
  • Beach sun loungers
  • Free WiFi
  • Smoke-free property
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Free long-term parking
  • Terrace
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Banquet hall
  • Pool umbrellas
  • Airport transportation
  • Beach towels
  • Total number of rooms - 21
  • Number of floors - 2
  • Number of buildings/towers - 7
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Room Amenities

Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Free bottled water
  • Access via exterior corridors
  • Shower only
  • Hair dryer (on request)
  • Satellite TV service
  • Flat-panel TV
  • Individually furnished
  • Individually decorated
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Number of beds 2
  • Bed sheets not available

Parking

Free long-term parking , Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

Oceanvs - This beachfront wine bar specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fishing nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 12

Front desk opens daily at 7 AM

Front desk closes daily at 11 PM

Contactless check-in is available

No rollaway/extra beds available

No elevators

Children stay free

Service animals not allowed

Number of children who can stay free - 2

Contactless check-out is available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • balam Hotel
  • Beach Hotel na balam Isla Mujeres
  • Beach na balam
  • Beach na balam Isla Mujeres
  • Hotel Na Balam Beach
  • Na Balam Beach Isla Mujeres
  • Na Balam Hotel Hotel
  • Na Balam Hotel Isla Mujeres
  • Na Balam Beach Hotel Villas
  • Na Balam Hotel Hotel Isla Mujeres

Hotel Reviews

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