*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. At Nizuc Resort and Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the hotel's 6 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 4 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.
Nizuc Resort and Spa has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 5
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- Computer station
- Wheelchair accessible
- Food and water bowls
- On private beach
- Conference space size (meters) - 765
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 2
- Total number of rooms - 274
- Internet access - wireless
- Airport transportation (surcharge)
- Tennis on site
- Internet access
- Designated smoking areas (fines apply)
- Number of bars/lounges - 4
- Number of poolside bars - 2
- Full-service spa
- Number of beach bars - 1
- Beach umbrellas
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2013
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Babysitting or childcare (surcharge)
- Children's club (free)
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Free long-term parking
- Breakfast available (surcharge)
- Number of restaurants - 6
- Conference space size (feet) - 8234
- Banquet hall
- Laundry facilities
- Beach towels
- Wedding services
- Garden
- Multilingual staff
- Off-street parking
Room Amenities
Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Ceiling fan
- Espresso maker
- Designer toiletries
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Room service
- Soundproofed rooms
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Internet access (complimentary)
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- HDTV
- Free WiFi
- Free wired internet
- Egyptian-cotton sheets
- Individually furnished
- Individually decorated
- Sleep Number by Select Comfort mattress
- TV size: 47
- TV size measurement: inch
- iPod docking station
- Deep soaking bathtub
- Rainfall showerhead
- Bathtub or shower
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Wardrobe or closet
Parking
Free long-term parking , Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.
Spa Services
Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
- Number of treatment rooms 18
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Hot tub in spa
- Steam room in spa
- Thai massage
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Nearby Activities
A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Guests under 12 years old are not allowed in the spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Golfing nearby
- Tennis lessons on site
- Kayaking on site
- Skydiving nearby
- Yoga classes/instruction on site
- Pilates classes on site
- Playground on site
- Beach yoga on site
- Fitness classes on site
- Boat tours on site
- Scuba diving on site
- Game viewing on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
- Pet fee: MXN 3055 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not require health documentation at check-in
Cashless transactions are available
Contactless check-out is not available
Security system
Mobile key entry is not available
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 12
Contactless check-in is not available
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Children stay free
Children and extra beds
- Children are welcome.
- Kids stay free! Children 12 years old and younger stay free when using existing bedding.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of MXN 3055 per pet, per stay
- Dogs only
- 1 total (up to 26 lbs per pet)
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Nizuc
- Nizuc Cancun
- Nizuc Resort
- Nizuc Resort Cancun
- Nizuc Resort Spa
Awards & Affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.
- EarthCheck
Hotel Reviews
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