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Nizuc Resort and Spa

5.0 star property

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Photo gallery for Nizuc Resort and Spa

Suite (Master) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Property amenity
5 outdoor pools, pool umbrellas, sun loungers
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Ventura Park Cancun
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean View Deluxe Double

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Ocean View Deluxe Double

  • 783 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden View Double

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Garden View Double

  • 850 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Suite

Balcony

Ocean Suite

  • 947 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Room amenity

Deluxe Room, 1 King Bed, Ocean View

  • 854 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Private Pool Pavillion Villa

Private Pool Pavillion Villa | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Private Pool Pavillion Villa

  • 2745 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Private Pool Villa

Private Pool Villa | Room amenity

Private Pool Villa

  • 2433 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Suite

Garden Deluxe Suite | View from room

Garden Deluxe Suite

  • 1281 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • 1270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Master)

  • 1637 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Ocean View

  • 1292 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Penthouse

  • 1770 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden View

  • 850 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Nizuc Resort and Spa

5-star hotel in Zona Hotelera
Catch some rays on Nizuc Resort and Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. At Nizuc Resort and Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 6 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 4 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Nizuc Resort and Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,234 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3055 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Nizuc Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 787 out of 999 reviews
Rating 8 - Good. 102 out of 999 reviews
Rating 6 - Okay. 46 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 40 out of 999 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Idris

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bianca

Stayed 4 nights in Jan 2025

10/10 Excellent

Terry, Sandy

Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hands down the best hotel I've ever stayed at in Mexico
Stayed 4 nights in Jan 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice expensive gataway

Great high end resort for those seeking tranquility and who are willing to pay $$$ for it. Pros: - convenient short flight from the US, located close to Cancun International Airport, - well appointed spacious suites and rooms, with comfortable bedding and good twice a day housekeeping, - nice room amenities with Espa products, a clothes steamer and a beach bag to name a few; - does not feel crowded, - nice spa (ESPA) with great availability of treatments and good service Cons: - expensive. Spa treatments are averaging at about $500 and they do not publish the prices ahead of time. Buffet breakfast is about $50 per person with additional cost for espresso drinks and service charges, so be prepared to pay about $130 for 2 ppl just for breakfast each day. - the buildings of the resort are very spread out and a golf cart is needed to get from further buildings to the pool or to the lobby; wait for the cards is often as long as 20+ min so be patient; - restaurants are well designed but the quality of food does not match the prices you will be paying; - spa is good looking but basic with a sauna, steam room, watertherapy areas (indoor and outdoor, which are great) and an ice room (Espa signature). Something more unique would be great - not a place for those looking for an ocean swim. The beach is great but is not very swimmable. The water is shallow and once you walk past knee depth you get either mud or seaweed.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Talia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Beautiful grounds, wonderful waiters and housekeeping staff, and excellent restaurants. Our only disappointment was that the gym had a very strong smell of mold. We did not return to the gym again. The yoga studio did not have this issue and had a few small hand weights.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One the most beautiful places and so quiet and personel was incredible
Stayed 7 nights in Jan 2025

10/10 Excellent

Gregory D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for 5 star quality, michelin star chefs, the food is amazing! Spa is also a 5 star, with hydro pools and services. Most of all is the staff, they make your experience the very best! You will be impressed and happy with all the high quality services, amazing amenities and outstanding food!
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is beautifully designed and has many lovely dining options. But it is the charming staff that really makes the difference. Warm smiles and a gracious gesture (right hand to heart) as a greeting. Spa services were top notch as well. A few housekeeping glitches were easily overcome by the many positive experiences at this resort.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer, Hallandale Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Jan 2025

8/10 Good

Mark, West Hollywood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the resort very much. Great rooms and restaurants and staff very good although some need some training
Stayed 4 nights in Jan 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 5 nights in Dec 2024

10/10 Excellent

Netanel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel: when you come in, you’ll be amazed by the design and architecture. We had a suite, bed and decor was incredible. Food is good too (it’s not an all inclusive). The pool (adult section) is breathtaking. The beach is private and amazing. Staff was perfect - always there, never invading too much. Beautiful hotel! I would definitely go back. NYE celebrations were on point!
Stayed 4 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Lilia Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Orly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accomdataing safe place high security
Stayed 2 nights in Dec 2024

10/10 Excellent

TONG

Stayed 3 nights in Nov 2024

10/10 Excellent

Ron

Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautiful and relaxing
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan Manuel

Stayed 2 nights in Dec 2024