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NIZUC Resort and Spa

5.0 star property

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Photo gallery for NIZUC Resort and Spa

Suite (Master) | Premium bedding, minibar, in-room safe, individually decorated
6 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Lobby
5 outdoor pools, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
$870
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪16 min walk‬
  • Place, Moon Palace Golf Club
    ‪22 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Garden View Double

Garden View Double | Premium bedding, minibar, in-room safe, individually decorated

Garden View Double

8.8 out of 10
Excellent
(5 reviews)
  • 850 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Deluxe Double

Separate tub and shower, deep soaking tub, rainfall showerhead

Ocean View Deluxe Double

9.6 out of 10
Exceptional
(4 reviews)
  • 783 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • 854 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Suite

Ocean Suite | Premium bedding, minibar, in-room safe, individually decorated

Ocean Suite

  • 947 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Private Pool Villa

Private Pool Villa | Room amenity

Private Pool Villa

  • 2433 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Private Pool Pavillion Villa

Private Pool Pavillion Villa | Premium bedding, minibar, in-room safe, individually decorated

Private Pool Pavillion Villa

10.0 out of 10
Exceptional
(1 review)
  • 2745 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • 1637 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • 1270 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 1292 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Premium bedding, minibar, in-room safe, individually decorated

Penthouse

  • 1770 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Suite

Garden Deluxe Suite | View from room

Garden Deluxe Suite

  • 1281 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Double

Premium bedding, minibar, in-room safe, individually decorated

Garden View Double

  • Sleeps 4

View all photos for Ocean View Deluxe King

Separate tub and shower, deep soaking tub, rainfall showerhead

Ocean View Deluxe King

  • Sleeps 2

View all photos for Deluxe Two Queen Room with Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Two Queen Room with Ocean View

  • Sleeps 3

View all photos for Garden Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Garden Junior Suite

  • Sleeps 2

View all photos for Ocean Suite

Premium bedding, minibar, in-room safe, individually decorated

Ocean Suite

  • Sleeps 2

View all photos for Ocean View Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Ocean View Junior Suite

  • Sleeps 3

View all photos for Private Pool Pavillion Villa

Premium bedding, minibar, in-room safe, individually decorated

Private Pool Pavillion Villa

  • Sleeps 3

View all photos for Penthouse

Premium bedding, minibar, in-room safe, individually decorated

Penthouse

  • Sleeps 3

View all photos for Master Suite

Living area | 47-inch flat-screen TV with satellite channels, TV, iPod dock

Master Suite

  • Sleeps 4

View all photos for Nizuc Villa

Pool | 5 outdoor pools, pool umbrellas, sun loungers

Nizuc Villa

  • Sleeps 3

One Bedroom Garden Junior Suite

  • Sleeps 2

View all photos for Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden View

7.4 out of 10
Good
(3 reviews)
  • 850 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Junior Suite

  • Sleeps 4

View all photos for Presidential Villa

Premium bedding, minibar, in-room safe, individually decorated

Presidential Villa

  • Sleeps 6

View all photos for Garden View King

Premium bedding, minibar, in-room safe, individually decorated

Garden View King

  • Sleeps 2

Deluxe Garden Suite

  • Sleeps 3

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About this property

NIZUC Resort and Spa

5-star hotel in Zona Hotelera
Catch some rays on NIZUC Resort and Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
NIZUC Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. At NIZUC Resort and Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 6 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 4 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

NIZUC Resort and Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
NIZUC Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,234 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to October 16:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3055 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Reviews

NIZUC Resort and Spa Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 808 out of 1020 reviews
Rating 8 - Good. 100 out of 1020 reviews
Rating 6 - Okay. 44 out of 1020 reviews
Rating 4 - Poor. 25 out of 1020 reviews
Rating 2 - Terrible. 43 out of 1020 reviews

Reviews

10/10 Excellent

Yehoshua

Stayed 4 nights in Aug 2025

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding and well run resort. Great staff Great facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Edelina Intal, Covina

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service the most beautiful property had the best weekend trip with the best staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexis, Nogales

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property
Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Stayed 7 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Bernardo

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Irvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place to get away from the chaos of the world! My sanctuary
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, with top class service. The resort is impeccably clean all the time. The team that runs the resort are 5 star service and the food in michelin star quality!
Stayed 8 nights in Jul 2025

10/10 Excellent

Lady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nizuc

Can’t wait to go back
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Noa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing! nicest resort in cancun
Stayed 4 nights in Jul 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming feels like home every visit! staff and management are impeccable.
Stayed 1 night in Jul 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kate

Stayed 3 nights in Jul 2025

8/10 Good

Marc

Stayed 3 nights in Jun 2025

10/10 Excellent

Ben

Stayed 7 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness
Service above and beyond!!
Stayed 2 nights in Jul 2025

6/10 Okay

Lakshya

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Rooms are very nice and property is nice. It is just so far away from the action. Beach is nice but pool is situated far away and very boring. Service is good but can be better, either something was wrong but our room would not get cold enough and no one knew how to fix it. Service was good but you could tell from the way people react that they’re only doing it for a tip and not because they actually care. Last year we stayed at Solaz in Cabo and its much more advance and well layer out, and more tech friendly. Butler service had there own WhatsApp to reach out to. Getting a simple coffee here was hard, at least have a coffee stand or shop which is easily accessible for those not hungry in the morning. Overall it’s a good resort but hard to go anywhere from it since it’s so far away from everything.
Stayed 7 nights in Jun 2025

10/10 Excellent

Albert Garcia

Traveled with family
Liked: Amenities, property conditions & facilities
Beautiful resort!! Customer Service is top tier, everyone is soooo kind. Resort was clean, well maintained. Every area was enjoyable, not over crowded. Great for anyone wanting a get away & not wanting to get stuck in large crowds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Urvinder, bothell

Stayed 7 nights in Jun 2025

10/10 Excellent

Arturo

Stayed 4 nights in Jun 2025

10/10 Excellent

Karen, landrum

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best properties i have ever stayed at. Staff was the absolute best!!! Hotel was very large and so Beautiful!! I never wanted to leave the resort!!
Stayed 4 nights in Jun 2025