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Dreams Jade Resort & Spa - All Inclusive

4.5 star property

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Exterior
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Preferred Club Suite Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk
Outdoor wedding area
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
$259
includes taxes & fees
Sep 27 - Sep 28

Explore the area

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Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Double

7.8 out of 10
Good
(17 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • 765 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean View King

9.4 out of 10
Exceptional
(24 reviews)
  • 765 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean Front Double

  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean View Double

9.0 out of 10
Wonderful
(26 reviews)
  • 765 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(18 reviews)
  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, free minibar, in-room safe, desk

Junior Suite King

8.2 out of 10
Very good
(37 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, free minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1400 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean View King

8.4 out of 10
Very good
(37 reviews)
  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

  • 1087 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean Front Double

  • 765 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Tropical View King

8.8 out of 10
Excellent
(34 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(15 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Dreams Jade Resort & Spa - All Inclusive

4.5-star Puerto Morelos property close to Puerto Morelos Town Square
Catch some rays on Dreams Jade Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 3 bars/lounges. Wireless Internet access is complimentary. This Art Deco property also offers a children's pool, outdoor tennis courts, and a hot tub.

Dreams Jade Resort & Spa - All Inclusive is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Carnival Buffet - This beachfront buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capers - Italian - This fine-dining restaurant serves dinner only. Open daily.
CinCin - Mediterranean - This fine-dining restaurant serves dinner only. Open daily.
Mercure-French Adult Only - This fine-dining restaurant serves dinner only. Open daily.
Tamarindo - Mexican - This fine-dining restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Reviews

Dreams Jade Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 737 out of 1325 reviews
Rating 8 - Good. 314 out of 1325 reviews
Rating 6 - Okay. 149 out of 1325 reviews
Rating 4 - Poor. 80 out of 1325 reviews
Rating 2 - Terrible. 45 out of 1325 reviews

Reviews

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Dreams Jade is really showing it's age. The balcony on our Preferred Club Ocean Front room the tiles were loose and coming up. No more glass of champaign when you arrive. Time to start looking for a new resort!
Stayed 4 nights in Jun 2025

10/10 Excellent

BERNARDO E

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The utmost professional and respectful staff I have ever been introduced to.
Stayed 7 nights in Jun 2025

10/10 Excellent

jarod

Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams jade is a great options for families. It’s a medium size resort with great food options. Entrainment is always available during the day and at night. Always food available ! The beach is fully stocked with seaweed but they do a good job in cleaning it every day, even though their efforts sadly it’s not swimmable. But that is just an area issue not the resort. Sometimes when it’s more seaweed the smell is not pleasant around the areas of the beach.
Stayed 6 nights in Jun 2025

8/10 Good

Tyson Mathew

Stayed 4 nights in Jun 2025

10/10 Excellent

Debbie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Dreams Jade is a beautiful resort. Details matter and this resort delivered on that! The beds are so comfortable! When we arrived at our room (we did not have any upgraded package) we were greeted with a plate a chocolate covered fruits welcoming us and the same for our last night! All of the pools are heated and they are right by the beach which makes for a beautiful view. You don’t need to make reservations at the restaurants which I really loved bc most other resorts require that. They didn’t pressure us into purchasing excursions/time shares. Staff always greeted us with a smile. Room service was great- although very late once but rectified the issue. They also have a fun kids club with activities all day and a separate teen zone (just wish my kids could have enjoyed the teen zone but they are just a couple of years too young). It is a bit smaller than other resorts I’ve stayed at but that makes it so much easier to navigate the grounds, especially when you have two children and they’re hungry or you’re coming back from an excursion at night. The sargassum was present at our beach and though we were not able to get in the water, we were able to stroll the beach and enjoy the view from the pool.
Stayed 5 nights in Jun 2025

6/10 Okay

Maggie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Service was slow overall- from room service to long waits at the buffet to be sat. Many of the amenities weren’t available, and with the seaweed covering the beach, there wasn’t much to do, so everyone ended up crowding around the pool. That made finding a spot by the pool pretty difficult. On the bright side, the staff was helpful and the rooms were spacious.
Stayed 4 nights in Jun 2025

10/10 Excellent

Zack

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay time: June 16-22 ROOM; Booked this all inclusive resort for myself and my girlfriend for our one year anniversary. We were very happy with the room situation (preferred king room with ocean view). Room layout included a large living room section, with a king bed and plenty of room to move around. There was a large balcony with a jacuzzi which we did not get the chance to use. Would highly recommend this room to a couple who values each others space (had our own seperate closets and sinks, with a safe). Bidet is also included in the seperate toilet / bathroom section of the room with its own sink. Room came complete with a mini fridge that was stocked with 4 Dos Equis’s every day, two bottles of water, as well as regular and Diet Coke. You can always request more from room service. The preferred section of the resort is adults only and has access to premium alcohol (only one bar in the lounge area, indoors) as well as a seperate pool area from the family side, along with private beach access also seperate from the family side. RESORT EXPERIENCE: Despite being a adults only + family resort, the family side was a ton of fun with activities and events happening every day with specific areas for younger kids to participate in day care and teenagers to play games like ping pong, video games and pool. The family aspect did not inhibit our experience whatsoever and most parents with kids were very fun. If anything it made the experience even more enjoyable.
Sea weed this time of year was pretty bad, but they do a good job cleaning it off. It does smell
Ambiance is cool at night.
Stayed 4 nights in Jun 2025

8/10 Good

Corey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

Francisco Javier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience from Dreams resorts stayed for 5 nights wait staff always attentive professional and courteous. Food was top notch with abundant varieties 5 stars will recommend to friends and family
Stayed 5 nights in Jun 2025

8/10 Good

Mustafa Ali

Was a nice a place to stay in.
Stayed 5 nights in Jun 2025

10/10 Excellent

Stacey Deryn M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities, friendly and sociable staff, food was excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Wendell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, great food, great drinks. I will definitely be returning for another vacation.
Stayed 4 nights in Jun 2025

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

JANNETTE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful resort. Wonderful and friendly staff! Food is delicious and would love to come back with my family. Thank you to the receptionist, to Maria Jose, and to Edwin and Jonathan, who were wonderful waiters that worked at the restaurant! Thank you!
Stayed 5 nights in May 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the resort wasn't huge. You can walk easily to everywhere you needed to go.
Stayed 5 nights in Jun 2025

10/10 Excellent

Julieta

Liked: Cleanliness, property conditions & facilities
Amazing customer service, super clean. Variety of shows, food. Love it!
Stayed 5 nights in Jun 2025

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent will be coming back again
Stayed 3 nights in Jun 2025

10/10 Excellent

Makeyva

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and attentive. The property was well kept. Food and drinks were good something was always available. They always had something for you to do.
Stayed 4 nights in Jun 2025

10/10 Excellent

Víctor

Stayed 5 nights in Jun 2025

10/10 Excellent

Daisy

Stayed 5 nights in Jun 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Jorge, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean, room was excellent very spacious, a lot of options for dinning, coffee shop with ice-cream.
Stayed 2 nights in Apr 2025