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Dreams Jade Resort & Spa - All Inclusive

Property class: 5 and above

Choose dates to view prices

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

A wooden gazebo over a pool with clear blue water, wooden pillars, and a couple relaxing in a hammock.
Property video
A restaurant with a long counter, multiple chairs, hanging lights, and a view of the street outside.
A modern hotel lobby with a central pool, seating areas, and a large window offering a view of palm trees.
A modern living room with a large window overlooking the sea, a ceiling fan, and a dining area with a tray of orange juice.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
The current price is $299
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪4 min drive‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Preferred Club Governor Suite

A modern bedroom with a large bed, bedside tables, a bench, and a wooden accent wall.

Preferred Club Governor Suite

  • Ocean view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

A hotel room with a bed, a TV, a ceiling fan, a balcony with a view of the ocean, and a dining area.

Preferred Club Suite Ocean View King

9.2 out of 10
Wonderful
(26 reviews)
  • Ocean view
  • 765 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front King

A modern hotel room with a large bed, a ceiling fan, a TV, and a balcony with a view of the ocean.

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 765 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the ocean.

Junior Suite Ocean Front Double

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the beach and ocean.

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double Beds

A hotel room with two beds, a sofa, a coffee table, and a TV.

Preferred Club Junior Suite Tropical View Double Beds

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front Double

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of the ocean.

Preferred Club Suite Ocean Front Double

  • Ocean view
  • 765 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

A hotel room with a bed, a TV, a ceiling fan, and a balcony with a view of the ocean.

Preferred Club Suite Ocean View Double

8.8 out of 10
Excellent
(29 reviews)
  • Ocean view
  • 765 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

A hotel room with a bed, a sofa, a coffee table, and a painting on the wall.

Junior Suite King

8.0 out of 10
Very good
(44 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

A hotel room with two beds, a sofa, a coffee table, and a TV.

Junior Suite Double

8.2 out of 10
Very good
(20 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

A hotel room with a large bed, a desk, a chair, a sofa, a table with a lamp, a painting, and a view of the ocean.

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1400 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View King Bed

A hotel room with a bed, a sofa, a coffee table, and a painting on the wall.

Preferred Club Junior Suite Tropical View King Bed

8.8 out of 10
Excellent
(37 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

A hotel room with a large bed, a desk, a chair, a sofa, a table with a lamp, a painting, and a view of the ocean.

Junior Suite Ocean View King

8.4 out of 10
Very good
(43 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the beach and ocean.

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Dreams Jade Resort & Spa - All Inclusive

Catch some rays on Dreams Jade Resort & Spa - All Inclusive's private white sand beach, pamper yourself at the full-service spa, or enjoy surfing/body boarding. Housekeeping is available on request.
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 3 bars/lounges. Wireless Internet access is complimentary. This Art Deco property also offers a children's pool, outdoor tennis courts, and a hot tub.

Dreams Jade Resort & Spa - All Inclusive is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Carnival Buffet - This beachfront buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capers - Italian - This fine-dining restaurant serves dinner only. Open daily.
CinCin - Mediterranean - This fine-dining restaurant serves dinner only. Open daily.
Mercure-French Adult Only - This fine-dining restaurant serves dinner only. Open daily.
Tamarindo - Mexican - This fine-dining restaurant serves dinner only. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).
Property Registration Number 011-007-000195/2025

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 681 out of 1180 reviews
Rating 8 - Good. 278 out of 1180 reviews
Rating 6 - Okay. 121 out of 1180 reviews
Rating 4 - Poor. 64 out of 1180 reviews
Rating 2 - Terrible. 36 out of 1180 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, staff is very friendly, the food was good.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing family vacation at Dreams!!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at an all-inclusive resort and we absolutely loved it! It was so clean, not overcrowded, staff was helpful, pools were relaxing and food was excellent!!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Entertainment was Amazing!
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants and nice tooms
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, clean and well kept amenities, friendly staff, decent food.
Main pool area by day
Main pool area by day
Main pool area by night
Preferred members only area
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, the staff were extremely nice and helpful. Angel at the preferred pool was so nice.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort just wished I knew about the Preferred option before booking. Had a wonderful stay celebrating my hubby birthday
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff were nice.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I gotta say is wow the service here was excellent shoutout to Tomas ,Martin and Omar to many waiters to name there hospitality and service made the stay more then excellent I want to bring my family here yearly overall everything was amazing food drinks rooms clean perfect stay will be back ps … keep it a family resort pleaseeeeee
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Saul was so fun and thoughtful at the pool, Alfredo was kind and attentive at the restaurants, everything was great!
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Staff mostly friendly and helpful.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are really clean and been serviced repeatedly. The pool is nice and big and you can find service everywhere. The staff is helpful and friendly. I’m definitely booking there again and I recommend that place for those who want to spend good time and peace of mind.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and amenities.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of the room was beautiful and clean our balcony had a gorgeous view of the pool and beach. All the landscaping was amazing the staff was extremely friendly helpful. My wife and I were there celebrating our 5th year anniversary it was truly amazing we would love to return for any other reason lol. Thank you again for the hospitality and memories!!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort! The staff is amazing. Due to low occupancy, one of the restaurants was closed each night. The Hibachi is our favorite! Saul is the best!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive. It was perfect for my family and me. They had so much activities throughout the day. All staff was polite and friendly.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, very clean and amazing service. Quiet place.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely resort - needed about 50 more chairs for beach/ pool area
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Truly enjoy this resort. My one big disappointment was preferred. Don’t understand why I paid an additional $250 a room for these benefits when we tried to get into French restaurant had to wait over a hour when in was full of kids???
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Jade was a dream. We had a wonderful experience and the staff were amazing. We couldn’t recommend it more!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
adult pool is heated staff amazing food generally great
Stayed 7 nights in Feb 2026