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Dreams Jade Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Outdoor wedding area
Preferred Club Governor Suite | Living room
Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace
3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • On private beach
  • Hot Tub
  • Breakfast included

Explore the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪12 min walk‬
  • San Jose Catholic Parish
    ‪6 min drive‬
  • Puerto Morelos Artists’ Cooperative
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Double

  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front King

  • 765 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View King

  • 765 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deal of the Day Preferred Tropical View

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day Preferred Tropical View

  • 765 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front Double

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View Double

  • 765 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front King

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View Double

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite King

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, desk, laptop workspace

Family Room

  • 1400 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View King

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

  • 1087 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front Double

  • 765 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View King

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View Double

  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds

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Aerial view

Dreams Riviera Cancun Resort & Spa - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, (1146)
The price is $526
per night
$526 total
includes taxes & fees
Mar 3 - Mar 4
Dreams Riviera Cancun Resort & Spa - All Inclusive

About this property

Dreams Jade Resort & Spa - All Inclusive

4.5-star Puerto Morelos property close to Puerto Morelos Town Square
Catch some rays on Dreams Jade Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 3 bars/lounges. Wireless Internet access is complimentary. This Art Deco property also offers a children's pool, outdoor tennis courts, and a hot tub.

Dreams Jade Resort & Spa - All Inclusive is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Carnival Buffet - This beachfront buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capers - Italian - This fine-dining restaurant serves dinner only. Open daily.
CinCin - Mediterranean - This fine-dining restaurant serves dinner only. Open daily.
Mercure-French Adult Only - This fine-dining restaurant serves dinner only. Open daily.
Tamarindo - Mexican - This fine-dining restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Spa tub
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 651 out of 1247 reviews
Rating 8 - Good. 316 out of 1247 reviews
Rating 6 - Okay. 150 out of 1247 reviews
Rating 4 - Poor. 81 out of 1247 reviews
Rating 2 - Terrible. 49 out of 1247 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Nov 2024

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly staff, everyone was willing to help you and do the best possible to make sure you are taking care
Stayed 7 nights in Nov 2024

10/10 Excellent

Corey

Stayed 7 nights in Oct 2024

8/10 Good

Corinn

Traveled with group
Liked: Staff & service, amenities
I liked the beach, and the staff are the best.
Stayed 7 nights in Nov 2024

10/10 Excellent

alfonso

Stayed 3 nights in Oct 2024

10/10 Excellent

Vignesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Nov 2024

10/10 Excellent

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with awesome staff who were always attentive to every need.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax. LOVED the staff, Suge & Lizzie (entertainers) were so amazing & friendly. Went out of their way to create thank you boxes for my bff & I who were out there celebrating her 30th. Isabel (spa service provider) was an absolute doll. She did her absolute best to get us the best bang for our buck. Lourdes (buffet server) sweetest thing ever!! Remembered every detail & was extremely attentive. Eider (beach server) amazing service, funny & paid attention to detail.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a dreams property and was thrilled by the entire experience. Highly recommend. ☺️
Stayed 6 nights in Nov 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Nov 2024

10/10 Excellent

Akilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. They went above for my girlfriend and I.
Stayed 3 nights in Nov 2024

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas, Monroeville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Ross is what made the trip from good to excellent. He went above and beyond to exceed expectations. We paid to upgrade our room to the Governors suite and was pleasantly surprised when we changed rooms for part of our stay. Property is well maintained and food very good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bob

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food were great.
Stayed 6 nights in Nov 2024

6/10 Okay

Francis

Stayed 6 nights in Aug 2024

10/10 Excellent

Chloe Tiaunna Paige

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing , beach was beautiful and pool was just right! Unreal place!
Stayed 7 nights in Oct 2024

8/10 Good

Ana Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing stay. The staff is definitely the best part of this resort.
Stayed 3 nights in Nov 2024

4/10 Poor

Deborah

Traveled with family
Liked: Amenities, property conditions & facilities
I contacted the property many times trying to arrange for something special for my twin sons' birthday. I finally received a message back that they would make sure to do something.I bid to upgrade my room to ocean front, and won. When we arrived at the hotel, we were early to check in so we had to wait. No one offered to take our luggage. I sat with our luggage while my family swam. When going to see if the room is ready, the front desk explained that there was a mix up in the costs and that I owed $700 more and that I couldn't have the upgraded room. The hotel was not sold out, and if the room was available, why couldn't they let that go? I paid the extra $700, how could I not, and went to the original room. When we arrived to the room the blinds in the bathroom were broken, so we couldn't shower or use the tub in private, and there were strange marks on the headboard. Dinner at the hibachi grill was AMAZING. Miguel was a fantastic chef, and put on quite the show.The next day, I asked the front desk again if they could do something special for my boys and they said they would.During the buffet lunch, my son's pork had hair on it, and there was a stick in my food. We ordered room service via the app. The app said 20 minutes. After 90 minutes, I called to cancel because we were wiped and were falling asleep. 20 min later, asleep, the food showed. I asked again for something special for the birthday. My sons' never received ANYTHING special for their birthday.
Stayed 3 nights in Nov 2024

8/10 Good

Noor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how walkable the resort was and all the different food options. The views are spectacular and the staff are incredibly welcoming
Stayed 5 nights in Oct 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the resort because it is similar to a cruise. The staff was very friendly and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it!
My wife and I loved our stay here! We came for a wedding, and every part of the stay from check in to check out was incredible. The staff were all very friendly and helpful, the resort itself was beautiful, and views were stunning. Lots of dining options and variety (including the best fish tacos I’ve had). Cannot say enough good things about the place.
Stayed 3 nights in Oct 2024

10/10 Excellent

amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Every restaurant was perfect. Spa day is a must! So good!! Pools were perfect. Beach was gorgeous
Stayed 5 nights in Oct 2024

8/10 Good

Laura L., Broad Brook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous. Beautiful views, jacuzzi tub in room. Fun activities to choose from. Pirate show was like a variety, talent show. It was our favorite! Foodcwas very good and staff was so friendly. Downside was sales. They do give you good perks for attending but we cancelled our apt to attend. Also, $200 cash to spend is deceiving. Its coupons for small discounts on expensive spa treatments or dinner on beach, etc. We didnt even spend any of it because the cost to use the coupon was a big extra.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 3 nights in Sep 2022