Dreams Natura Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property video
Lobby lounge
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Presidential Suite (Preferred Club) | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
The current price is $355
includes taxes & fees
Jun 22 - Jun 23

Explore the area

View in a map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪9 min walk‬
  • Place, Puerto Morelos Beach
    ‪21 min drive‬
  • Place, Puerto Morelos Town Square
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite Tropical View Double

7.8 out of 10
Good
(12 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(7 reviews)
  • Partial sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)
  • Partial sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite Ocean View King

8.6 out of 10
Excellent
(32 reviews)
  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)
  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite Swim-Out King

  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Preferred Club Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(4 reviews)
  • Partial sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Preferred Club Junior Suite Ocean View King

9.2 out of 10
Wonderful
(15 reviews)
  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Preferred Club Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Preferred Club Ocean Front Double

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 934 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 934 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)
  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Double Room Junior with Garden View

  • Garden view
  • 559 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

Similar properties

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star Puerto Morelos property steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Dreams Natura Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Some rates at Dreams Natura Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive features a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 12208 square feet (1134 square meters) include a conference center. This luxury property also offers a children's pool, a health club, and a sauna. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking and uncovered valet parking are complimentary.

Dreams Natura Resort & Spa - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day.
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside steakhouse specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Ziplining
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 720 out of 1389 reviews
Rating 8 - Good. 314 out of 1389 reviews
Rating 6 - Okay. 164 out of 1389 reviews
Rating 4 - Poor. 92 out of 1389 reviews
Rating 2 - Terrible. 99 out of 1389 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Stayed 2 nights in Feb 2026

10/10 Excellent

Kamaljeet, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2026

8/10 Good

Paula Y

Stayed 4 nights in Feb 2026

6/10 Okay

Vicky

Traveled with family
Liked: Amenities, property conditions & facilities
The menu and cleanliness of rooms could be improved
Stayed 3 nights in Feb 2026

10/10 Excellent

Erika R

Stayed 7 nights in Feb 2026

10/10 Excellent

George, Beaumont

Stayed 2 nights in Feb 2026

8/10 Good

Sohail, Redwood City

Stayed 3 nights in Feb 2026

6/10 Okay

Natasha

Stayed 3 nights in Feb 2026

6/10 Okay

Jeremy Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Replenish of washcloths and towels was lacking. In a 4 day stay, no washcloths received. Restaurants were really good. Arcade hours for those under 13 need to expand as several nights, it was empty but our 10 year old couldn’t go in.
Stayed 3 nights in Feb 2026

6/10 Okay

yolanda

Traveled with family
Everything was great except two things the AC in our room wasn’t work we couldn’t control it and it was a pain to keep calling so we called them to turn it off and we just left it off the the time we were there it was a pain to call constantly. And the food it’s not so great beside the wait time was to long and everything was reservations and the food was not good at all.
Stayed 3 nights in Feb 2026

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the staff was great.
Stayed 7 nights in Feb 2026

10/10 Excellent

Jonson

Stayed 5 nights in Feb 2026

10/10 Excellent

Oscar

Stayed 2 nights in Jan 2026

8/10 Good

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a very family oriented/child friendly resort, which is what we wanted. If you are looking for an adults only experience, this isn’t the place for you. Our toddler had a great time in the shallow pool, lazy river, and toddler friendly water slides. We got to relax and enjoy as well. We were very happy with the dinners. Good breakfast buffet. I think the resort should have a couple of additional poolside lunch options like pizza or wings. The Italian restaurant has excellent pizza at dinner that would be a great addition at lunch. All restaurants had excellent dessert options. The coffee shop had really good lattes and ice cream. Breakfast always had delicious pastries. Happy with the food overall, which is not always the case at all inclusive resorts. The furniture in the rooms had a bit of wear and tear which is surprising given the property is only 5 years old. These features make the rooms feel older than they are. Great staff. Rooms are a nice size. It is a bit strange to not have an elevator on the 3rd floor but thankfully we were able to move to a different floor that had an elevator. I traveled with my husband and toddler. I am also 30 weeks pregnant so an elevator was needed. We would likely return for a family trip.
Stayed 5 nights in Jan 2026

8/10 Good

Andrew Tyler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at a lot of all inclusive resorts in the Cancun area and this one ranks in the middle of the pack for us. The resort layout was nice and compact and well laid out which was nice to have everything within a short walk. The pools were really nice and each pool had it's own vibe for whatever floats your boat. The water slides were a fun feature that kept the kids entertained. The lazy river was overrated for my liking and the lack of tubes made it hard to enjoy. It was more like a rapid river and we could not trust our 6 and 8 year old in there by themselves. We did love the zipline and just wish it was open more hours. The arcade was a nice touch, just wish there were some more games. The food overall was mediocre which is about what you would expect from an all inclusive. However, we have stayed at Dreams and Secrets before where the food was amazing, so not sure why it is not consistent from location to location. The entertainment and service was top notch, everyone was nice and the evening events were fantastic. All in all a good value and good resort.
Stayed 4 nights in Dec 2025

8/10 Good

Lacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, staff was friendly. It was very hard to get a reservation to the restaurants, and the few we did get reservations to were subpar at best. Buffet was not the greatest. Also there are crocodiles that swim right by the resort. Water is NOT clear. Very murky.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are fantastic, they really go above and beyond so you have an amazing stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

shakyra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff was Amazing 10/10 and so worth it to upgrade the room
Stayed 2 nights in Jan 2026

8/10 Good

Kaarina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and really nice rooms and pool..great kids activities.
Stayed 7 nights in Jan 2026

10/10 Excellent

Florentina

Stayed 5 nights in Jan 2026

10/10 Excellent

Octavis

Stayed 3 nights in Jan 2026

10/10 Excellent

Sarinya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing, so sweet and attentive! We had a wonderful stay at Dreams Natura. The resort is a perfect size, the pools are clean and good sizes. The food is great. Clean rooms , although there are part of the room that need more attention like the bathroom doors and shower doors are in need of repair. However they didnt affect our experience there at all. All the restaurants are decent, especially Portofino. Shout out the Alfredo who make the evening so fun and memorable. My favourite is CoCo cafe, the unlimited softserve and smoothies are so wonderful.
View from ocean view room with jacuzzi
Hitmisu restaurant
Oceana restaurant
Stayed 4 nights in Jan 2026

4/10 Poor

Rakshinda

Traveled with family and small children
Disliked: Property conditions & facilities
Hotel is old and dingy .. food is very good beach is .. not as much sea weed .
Stayed 4 nights in Jan 2026

6/10 Okay

Selina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was way over crowded, the “adult only” pool had way too much kids inside. None of the staff cared about the kids in the pool. There was no beach or pool chairs available. People would leave a towel on it to “keep the chair” but staff didn’t care. Room was 3/5, the bed and pillow sheets were stained even when we requested to changed it, it was just a less stained one. But overall besides that the room was pretty nice. Most was really nice and welcoming especially after a tip. The food was 3/5. Some restaurants like hitmisu, the Italian place and the buffet was really nice. Others like blue grill and oceana the food was horrible, slow, unfresh, and the staff just didn’t seem to care, maybe they’ll care after you tip, but they definitely doesn’t deserve any tip.
Stayed 5 nights in Jan 2026

10/10 Excellent

KENNETH ART CLOSA

Liked: Cleanliness, property conditions & facilities
Excellent. Great staff and good room service!
Stayed 3 nights in Jan 2026