Dreams Natura Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property video
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Lobby lounge
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
$428
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪28 min drive‬
  • Place, Puerto Morelos Town Square
    ‪33 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Tropical View Double

7.4 out of 10
Good
(9 reviews)
  • Garden view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(7 reviews)
  • Partial sea view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)
  • Partial sea view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

8.6 out of 10
Excellent
(32 reviews)
  • Sea view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)
  • Sea view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Swim-Out King

  • Garden view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(4 reviews)
  • Partial sea view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(14 reviews)
  • Sea view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Ocean Front Double

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 934 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 934 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)
  • Ocean view
  • 1066 sq ft
  • Sleeps 6
  • 2 Double Beds

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1066 sq ft
  • Sleeps 6
  • 2 Double Beds

Double Room Junior with Garden View

  • Garden view
  • 559 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4

Suite Junior with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4

Family Suite -6 guests- Junior with Sea View

  • Sea view
  • 1119 sq ft
  • Sleeps 6

Suite Junior with Partial Sea View

  • Partial sea view
  • 559 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • Garden view
  • 559 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • Garden view
  • 559 sq ft
  • Sleeps 4

Suite Premium with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4

Double Room Premium with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4

Suite Junior with Partial Sea View

  • Partial sea view
  • 559 sq ft
  • Sleeps 4

Suite Master with Sea View

  • Sea view
  • 925 sq ft
  • Sleeps 4

Suite Master with Sea View

  • Sea view
  • 925 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4

Similar properties

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star Puerto Morelos property steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Dreams Natura Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Some rates at Dreams Natura Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive features a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 12208 square feet (1134 square meters) include a conference center. This luxury property also offers a children's pool, a health club, and a sauna. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking and uncovered valet parking are complimentary.

Dreams Natura Resort & Spa - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day.
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside steakhouse specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Ziplining
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 732 out of 1411 reviews
Rating 8 - Good. 326 out of 1411 reviews
Rating 6 - Okay. 155 out of 1411 reviews
Rating 4 - Poor. 93 out of 1411 reviews
Rating 2 - Terrible. 105 out of 1411 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Alexandra

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean room, views, pool.
Stayed 3 nights in Oct 2025

10/10 Excellent

diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient for a wedding reception
Stayed 4 nights in Oct 2025

8/10 Good

luis

Traveled with family
Liked: Cleanliness
Staff exelent exempt one off the cuban at register desk
Stayed 3 nights in Oct 2025

6/10 Okay

Cory Lee

Traveled with family and small children
Not as kid friendly as it could be. Most of the kid’s equipment was broken down and not useable
Stayed 6 nights in Oct 2025

8/10 Good

Yingling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was a good variety of items. Desserts were 7-8 main courses were same buffet were very nice. Service was excellent entertainment was very nice as well. Magic shows trapeze and dancing and singing.
Stayed 5 nights in Oct 2025

10/10 Excellent

Luis Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun just a little catfish nothing was open like the slides or the air glider due to the weather but it was a great vacation and time. ❤️
Stayed 4 nights in Sep 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bar was my group's favorite hangout area all week!
Stayed 5 nights in Oct 2025

8/10 Good

John Paul Rauch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. AMAZING staff, everyone was friendly and helpful and just amazing. Restaurants and food was sub par ☹️
Stayed 3 nights in Oct 2025

8/10 Good

Manpreet

Stayed 3 nights in Oct 2025

8/10 Good

Francesca

Stayed 9 nights in Oct 2025

10/10 Excellent

Abdulmuttaleb Al

Liked: Cleanliness, staff & service, property conditions & facilities
Had lovely time
Stayed 3 nights in Sep 2025

10/10 Excellent

Fernanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous the staff is Amazing and friendly lots of places to eat and the food was exceptional very kid friendly and family oriented.
Stayed 3 nights in Oct 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service
Cleaning was okay. You could not swim in the ocean due too way too much seaweed, but the pools were nice and laid out well.
Stayed 4 nights in Oct 2025

10/10 Excellent

Angela Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious! The staff are amazing!! My kids had so much fun!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 3 nights in Sep 2025

10/10 Excellent

Carolina, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff overall great place to stay slot of fun activities.
Stayed 4 nights in Oct 2025

6/10 Okay

Hugo Fernando

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The beach was smelly and untouchable, it was dark brown ! The children’s pool looked unkept, as compared to the other pools. The only nice was the preferred club pool which was no kids allowed.
Stayed 7 nights in Sep 2025

4/10 Poor

Nicolas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

monique

Liked: Cleanliness, staff & service
Good
Stayed 10 nights in Sep 2025

10/10 Excellent

Lakisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room & view, the dinner places had good food staff was very nice & helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and accommodating , beautiful swim out king room with lovely view. Only recommendation is never let the gift shop run out of bug spray ( mosquito repellant ) they did not know when next shipment coming in but had hundreds of bottles of suntan lotion. It is an easy fix.
Stayed 4 nights in Sep 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Sweetana

Stayed 4 nights in Sep 2025

10/10 Excellent

Liliana

Stayed 3 nights in Sep 2025