This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Dreams Natura Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Dreams Natura Resort & Spa - All Inclusive features a full-service spa, a complimentary water park, and 2 spa tubs. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.
Event facilities measuring 12208 square feet (1134 square meters) include a conference center. This all-inclusive property also offers an outdoor pool, a children's pool, and a health club. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking and uncovered valet parking are complimentary.
Dreams Natura Resort & Spa - All Inclusive is a smoke-free property.
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary manager's reception is offered each day.
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu (Pan-Asian) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Room service (during limited hours) is available.
Dreams SPA by Pevonia has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Cashless transactions are available
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Heated pool access (reservations required)
Property does not follow a brand or regulatory agency's sanitization guidelines
Onsite COVID-19 testing (Antigen) is available
Property confirms they are implementing enhanced cleaning measures
Reservations are required for onsite COVID-19 testing
Individually-wrapped food options are not available
No gap period between guest stays
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.