Dreams Sapphire Resort & Spa - All Inclusive

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A resort with a large swimming pool, palm trees, and a beach view.

A luxurious resort with thatched-roof overwater bungalows, a pool, and ambient lighting.

A spacious restaurant with high ceilings, wooden beams, and hanging pendant lights. Tables are set with white napkins and glassware.

A hotel room with two beds, a desk, a chair, a table, and a view of the ocean.

Overview
Rooms
Location
Policies

Very good

Popular amenities

All inclusive
Pet friendly
Free WiFi

includes taxes & fees

Aug 30 - Aug 31

Explore the area

Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪3 min walk‬
Place, Puerto Morelos Beach
‪14 min walk‬
Place, Puerto Morelos Town Square
‪8 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪25 min drive‬

Room options

A modern living room with a blue sofa, a wooden coffee table, and a balcony with two chairs and a small table.

Junior Suite Tropical View Double

Wonderful

Garden view
520 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

A modern hotel room with a balcony, a blue sofa, a coffee table, and a painting.

Preferred Club Junior Suite Ocean Front Double

Very good

Ocean view
520 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Preferred Club Junior Suite Tropical View Double

Good

Garden view
520 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

A sunlit outdoor seating area with wicker chairs and a table, overlooking a pool and the ocean.

Preferred Club Junior Suite Ocean Front Swim Out King

Very good

Beach view
520 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Preferred Club Junior Suite Ocean Front Swim Out Double

Exceptional

Beach view
520 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

A hotel room with a bed, a sitting area, and a view of the ocean.

Preferred Club Governor Suite Ocean Front King

Ocean view
1560 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Two-Bedroom Family Suite Tropical View

Wonderful

Garden view
1040 sq ft
2 bedrooms
Sleeps 6
2 Double Beds and 1 King Bed
Free WiFi

A hotel room with a bed, a ceiling fan, a balcony with a view of the ocean, and a table with chairs.

Preferred Club Master Suite Ocean Front King

Ocean view
1040 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

A hotel room with a bed, a TV, a desk, a chair, and a view of the ocean.

Preferred Club Master Suite Ocean Front Swim Out King

Exceptional

Beach view
1040 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

A hotel room with a large bed, a desk, a chair, a small table, and a view of the ocean.

Club Junior Suite Ocean Front King

Very good

Ocean view
614 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

A hotel room with two beds, a desk, a chair, and a view of the ocean.

Club Junior Suite Ocean Front Double

Sea view
614 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

A modern hotel room with a large bed, a sofa, a dining area, and a balcony with a view of the ocean.

Club Junior Suite Ocean Front Swim Out King

Exceptional

Beach view
614 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Club Junior Suite Ocean Front Swim Out Double

Beach view
614 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Club Master Suite Ocean Front King

Ocean view
1227 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

A modern hotel room with a large bed, a desk, and a view of the ocean.

Club Master Suite Ocean Front Swim Out King

Beach view
1227 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

A modern villa with a swimming pool surrounded by lush tropical vegetation.

Club Two-Story Villa

Exceptional

1291 sq ft
2 bedrooms
Sleeps 8
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed
Free WiFi

Junior Suite Tropical View King

Very good

Garden view
520 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Preferred Club Junior Suite Tropical View King

Good

Garden view
520 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the sea.

Preferred Club Junior Suite Ocean Front King

Very good

Ocean view
520 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

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About this property

Dreams Sapphire Resort & Spa - All Inclusive

5-star Puerto Morelos property close to Puerto Morelos Beach

Catch some rays at the beach or spend the day relaxing at Dreams Sapphire Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.

Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor tennis court, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Dreams Sapphire Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Dreams Sapphire Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.

Himitsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Portofino - This theme restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.

El Patio - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Bluewater Grill - This steakhouse serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Sailing

Snorkeling

Land activities

Bicycling

Climbing wall

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Tennis rackets

Kids club

Lessons/classes/games

Aerobics

Dancing

Language

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 swim-up bars
3 poolside bars
6 bars/lounges
8 restaurants
A beach bar
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Bluewater Grill
Bordeaux
El Patio
Himitsu
Portofino

Things to do

4 outdoor pickleball courts
4 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Books
Children's pool
Evening entertainment
Free bicycle rentals
Free children's club
Free water park
Full-service spa
Games
Health club
Kayaking
Mini golf
Music library
Outdoor tennis court
Paddleboard
Playground
Shopping
Table tennis
Water sports equipment
Waterslide
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Free rollaway/extra bed
Free water park access
In-room babysitting (surcharge)
In-room crib
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Stroller
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Luggage storage
Water dispenser

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

4 meeting rooms
Conference center (8,295 square feet of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Firepit
Free pool cabanas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Front entrance ramp
Handrails in stairways (44 inches high)
Magnifying mirror
No elevator
Tile flooring in room
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (43 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

15 buildings
3 floors
Banquet hall
Built in 2001
Communal living room
Comprehensive food waste policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Some LED lighting used
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Free rollaway/extra bed
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

50-inch LED TV with cable channels
iPod dock

Food and drink

24-hour room service
Free stocked minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property Registration Number 010-025-000898/2026

We should mention

This property does not have elevators

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Guests under 16 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Now Sapphire Riviera Cancun

Now Riviera Sapphire

Now Sapphire All Inclusive

Now Sapphire Cancun

Now Sapphire Cancun All Inclusive

Now Sapphire Riviera Cancun

Now Sapphire Riviera Cancun All Inclusive

Now Sapphire Riviera Cancun All Inclusive Puerto Morelos

Now Sapphire Riviera Cancun Puerto Morelos

Riviera Sapphire Cancun

Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Dreams Sapphire Resort & Spa - All Inclusive Reviews

8.0

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Liked: Cleanliness

Disliked: Staff & service

The place is gorgeous,

Stayed 3 nights in Apr 2026

Verified review

10/10 Excellent

Daniel

Apr 13, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property, staff was unbelievable and went the extra mile for me

Stayed 6 nights in Mar 2026

Verified review

8/10 Good

Adonice

Apr 11, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

The pool was incredible. The beach area Is really lacking however.

Stayed 5 nights in Dec 2025

Verified review

10/10 Excellent

Jennifer

Apr 15, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it

Stayed 3 nights in Apr 2026

Verified review

8/10 Good

Dylan

May 6, 2026

Ethan

May 9, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing like ABSOLUTELY amazing , food was amazing in every restaurant, so many activities to do. The only thing me and my gf didn’t like so much was the fact that we had to ask them multiple times to clean our room and give us extra towels, slippers, water, or change the bed sheets. Otherwise, everything was so perfect especially the restaurants and the buffet ( it had a lot of variety of foods and very clean)

Stayed 8 nights in Apr 2026

Verified review

4/10 Poor

Shannon April

Apr 19, 2026

Food was terrible. Hard to find anything to eat!

Stayed 6 nights in Apr 2026

Verified review

10/10 Excellent

Andy Vishnu

Feb 25, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great experience overall!

Stayed 5 nights in Feb 2026

Verified review

8/10 Good

Natarsha

Apr 14, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We visited this resort for a destination wedding and it was hands down the best wedding I've ever attended. The rooms were clean, had ample space, and the beds were comfy. The main pool was huge and the entertainment staff were great! There were several bars and restaurant choices so there weren't any long waits. The staff was very friendly and accommodating. I will definitely return in the future.

Stayed 3 nights in Apr 2026

Verified review

10/10 Excellent

Marvin

May 12, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All good But need better air conditioning and updated bathrooms

Stayed 4 nights in May 2026

Verified review

10/10 Excellent

Mark

Jan 27, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, helpful staff, beautiful views in the prefered club, rooftop pool was amazing

Stayed 4 nights in Jan 2026

Dreams Sapphire Resort & Spa - All Inclusive

Choose dates to view prices

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite Tropical View Double

Junior Suite Tropical View Double

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double

View all photos for Preferred Club Junior Suite Tropical View Double

Preferred Club Junior Suite Tropical View Double

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

Preferred Club Junior Suite Ocean Front Swim Out King

View all photos for Preferred Club Junior Suite Ocean Front Swim Out Double

Preferred Club Junior Suite Ocean Front Swim Out Double

View all photos for Preferred Club Governor Suite Ocean Front King

Preferred Club Governor Suite Ocean Front King

View all photos for Two-Bedroom Family Suite Tropical View

Two-Bedroom Family Suite Tropical View

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

View all photos for Preferred Club Master Suite Ocean Front Swim Out King

Preferred Club Master Suite Ocean Front Swim Out King

View all photos for Club Junior Suite Ocean Front King

Club Junior Suite Ocean Front King

View all photos for Club Junior Suite Ocean Front Double

Club Junior Suite Ocean Front Double

View all photos for Club Junior Suite Ocean Front Swim Out King

Club Junior Suite Ocean Front Swim Out King

View all photos for Club Junior Suite Ocean Front Swim Out Double

Club Junior Suite Ocean Front Swim Out Double

View all photos for Club Master Suite Ocean Front King

Club Master Suite Ocean Front King

View all photos for Club Master Suite Ocean Front Swim Out King

Club Master Suite Ocean Front Swim Out King

View all photos for Club Two-Story Villa

Club Two-Story Villa

View all photos for Junior Suite Tropical View King

Junior Suite Tropical View King

View all photos for Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

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Dreams Riviera Cancun Resort & Spa - All Inclusive

About this property

Dreams Sapphire Resort & Spa - All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out