Dreams Sapphire Resort & Spa - All Inclusive
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Number or type of beverages limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Kayaking
- Snorkeling
- Windsurfing
Land activities
- Fitness facilities
- Soccer
- Tennis
- Volleyball
- Access to golf course
- Golf green fees
Lessons/classes/games
- Aerobics
- Dancing
- Water fitness
Entertainment
- Onsite entertainment and activities
- Access to onsite nightclubs
- Onsite live performances
Not included
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Access to onsite nightclubs included
- Windsurfing included
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Tennis included
- Water fitness classes/lessons included
- Volleyball included
- Soccer (football) included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Use of golf equipment not included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Golf included
- Offsite tours not included
- Golf - green fees included
- Scuba diving lessons not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- All meals included
- One or more venues limit beverages
- Minibar (all beverages included)
- All non-motorized water sports included
- Onsite live performances included
- Snorkeling included
Property Features
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Dreams Sapphire Resort & Spa - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
Event facilities measuring 8295 square feet (771 square meters) include a conference center. This all-inclusive property also offers a children's pool, a fitness center, and a sauna.
Dreams Sapphire Resort & Spa - All Inclusive has designated areas for smoking.
- Daily
- Waterslide
- Children's games
- Children's toys
- Number of outdoor pools - 3
- Locally-owned & organized tours & activities
- Fitness facilities
- Children's club
- 24-hour front desk
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Games
- No single-use plastic stirrers
- No single-use plastic straws
- Table tennis
- Wheelchair accessible
- Foosball
- Conference space size (meters) - 771
- Number of meeting rooms - 4
- Terrace
- Luggage storage
- Free buffet breakfast
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 2
- Total number of rooms - 488
- No accessible shuttle
- Number of floors - 3
- Number of buildings/towers - 14
- Tennis on site
- Number of accessible parking spaces 2
- Couples/private dining
- Designated smoking areas (fines apply)
- Front entrance ramp
- Registration desk height (inches) - 43
- Registration desk height (centimeters) - 109
- Number of bars/lounges - 6
- Number of poolside bars - 2
- Full-service spa
- Number of swim-up bars - 1
- Stairwell handrail height (inches) - 44
- Stairwell handrail height (centimeters) - 112
- Free water park access
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Tours/ticket assistance
- Year Built - 2001
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Beach toys
- Children's pool
- Spa services on site
- Trampoline
- Proposal/romance packages available
- Stroller
- Number of restaurants - 7
- Conference space size (feet) - 8295
- Fully fenced
- Banquet hall
- Beach towels
- Air hockey
- Wedding services
- Garden
- Multilingual staff
- Off-street parking
Family Friendly Amenities
- Free water park access
- Number of outdoor pools - 3
- Children's pool
- Waterslide
- Free WiFi
- Outdoor tennis courts - 2
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
- Miniature golf on site
- Free cribs/infant beds
Room Amenities
Dreams Sapphire Resort & Spa - All Inclusive offers 488 accommodations with iPod docking stations and free minibar items. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Television
- Daily housekeeping
- Phone
- Free local calls
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Ceiling fan
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Turndown service
- Wireless internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Shower only
- Cable TV service
- Free WiFi
- Down comforter
- Pillow menu
- TV size: 50
- TV size measurement: inch
- iPod docking station
- Rainfall showerhead
- Free cribs/infant beds
- Minibar (stocked, free items)
- LED TV
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Deck or patio
- Wardrobe or closet
- Toothbrush and toothpaste available
- WiFi speed 50+ Mbps
- Magnifying mirror
- Tile flooring in room
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Dreams Sapphire Resort & Spa - All Inclusive has 7 restaurants on site.
24-hour room service is available.
Spa Services
Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
- Number of treatment rooms 5
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Steam room in spa
- Minimum age to access spa is 16
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Wheelchairs available on site
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Nearby Activities
2 outdoor tennis courts, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Volleyball on site
- Beach volleyball on site
- Yoga classes/instruction on site
- Boat tours nearby
- Fitness classes on site
- Basketball on site
- Hiking/biking trails nearby
- Sailing nearby
- Water sports equipment
- Scuba diving nearby
- Miniature golf on site
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Surfing/bodyboarding nearby
- Archery on site
- Kayaking on site
- Skydiving nearby
- Windsurfing nearby
- Paddleboard on site
- Pilates classes on site
- Playground on site
- Ecotours nearby
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: USD 65 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Grey water recycling system
Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Pets cannot be left unattended
Contactless check-out is not available
Pets allowed in specific rooms only
Debit cards not accepted
Staffed front desk
Contactless check-in is not available
Property does not follow a brand or regulatory agency's sanitization guidelines
Onsite COVID-19 testing (Antigen) is available
LGBTQ friendly
No elevators
Smoke detector
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 65 per pet, per night
- Dogs only
- 1 total (up to 22 lbs per pet)
- Pets cannot be left unattended
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
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- Now Sapphire All Inclusive
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- Now Sapphire Cancun All Inclusive
- Now Sapphire Riviera Cancun
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- Now Sapphire Riviera Cancun All Inclusive All-inclusive property
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