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Dreams Sapphire Resort & Spa - All Inclusive

Property class: 5 and above

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Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

A resort with a large swimming pool, palm trees, and a beach view.
Property video
A luxurious resort with thatched-roof overwater bungalows, a pool, and ambient lighting.
A hotel room with two beds, a desk, a chair, a table, and a view of the ocean.
A spacious restaurant with high ceilings, wooden beams, and hanging pendant lights. Tables are set with white napkins and glassware.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Pet friendly
  • Free WiFi
The current price is $306
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min walk‬
  • Place, Puerto Morelos Town Square
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Junior Suite Tropical View Double

A modern living room with a blue sofa, a wooden coffee table, and a balcony with two chairs and a small table.

Junior Suite Tropical View Double

8.8 out of 10
Excellent
(51 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

A modern hotel room with a balcony, a blue sofa, a coffee table, and a painting.

Preferred Club Junior Suite Ocean Front Double

7.6 out of 10
Good
(7 reviews)
  • Ocean view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

A modern living room with a blue sofa, a wooden coffee table, and a balcony with two chairs and a small table.

Preferred Club Junior Suite Tropical View Double

7.8 out of 10
Good
(13 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

A sunlit outdoor seating area with wicker chairs and a table, overlooking a pool and the ocean.

Preferred Club Junior Suite Ocean Front Swim Out King

8.0 out of 10
Very good
(6 reviews)
  • Beach view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Swim Out Double

A sunlit outdoor seating area with wicker chairs and a table, overlooking a pool and the ocean.

Preferred Club Junior Suite Ocean Front Swim Out Double

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite Ocean Front King

A hotel room with a bed, a sitting area, and a view of the ocean.

Preferred Club Governor Suite Ocean Front King

  • Ocean view
  • 1560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Family Suite Tropical View

A modern living room with a blue sofa, a wooden coffee table, and a balcony with two chairs and a small table.

Two-Bedroom Family Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1040 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

A hotel room with a bed, a ceiling fan, a balcony with a view of the ocean, and a table with chairs.

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1040 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Swim Out King

A hotel room with a bed, a TV, a desk, a chair, and a view of the ocean.

Preferred Club Master Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 1040 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front King

A hotel room with a large bed, a desk, a chair, a small table, and a view of the ocean.

Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front Double

A hotel room with two beds, a desk, a chair, and a view of the ocean.

Club Junior Suite Ocean Front Double

  • Sea view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior Suite Ocean Front Swim Out King

A modern hotel room with a large bed, a sofa, a dining area, and a balcony with a view of the ocean.

Club Junior Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front Swim Out Double

A hotel room with two beds, a desk, a chair, a table, and a view of the ocean.

Club Junior Suite Ocean Front Swim Out Double

  • Beach view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Master Suite Ocean Front King

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Club Master Suite Ocean Front King

  • Ocean view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Master Suite Ocean Front Swim Out King

A modern hotel room with a large bed, a desk, and a view of the ocean.

Club Master Suite Ocean Front Swim Out King

  • Beach view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Two-Story Villa

A modern villa with a swimming pool surrounded by lush tropical vegetation.

Club Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Tropical View King

A modern living room with a blue sofa, a wooden coffee table, and a balcony with two chairs and a small table.

Junior Suite Tropical View King

8.2 out of 10
Very good
(73 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

A modern living room with a blue sofa, a wooden coffee table, and a balcony with two chairs and a small table.

Preferred Club Junior Suite Tropical View King

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the sea.

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(13 reviews)
  • Ocean view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Dreams Sapphire Resort & Spa - All Inclusive

Spend the day catching some rays at the beach, relaxing by one of Dreams Sapphire Resort & Spa - All Inclusive's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a complimentary water park, a health club, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Dreams Sapphire Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Dreams Sapphire Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Himitsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Portofino - This theme restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
El Patio - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Bluewater Grill - This steakhouse serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Bluewater Grill
  • Bordeaux
  • El Patio
  • Himitsu
  • Portofino

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-007-003238/2025

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 473 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort! The staff was sooo very nice. Beautiful grounds. Highly recommend!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the family
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay everything was perfect
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a family vacation!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything was peaceful , people was incredibly attentive
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. They need more jitney cabs to and from the lobby to your rooms. Long walks.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and happy place to stay and enjoy . Highly recommended
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
The place is gorgeous,
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, the staff was super friendly and helpful at all times of the day. The pool was great as well, the entertainment staff did a good job keeping the crowd alive in the heat. The only thing I’d like to see different is the variety of food. A lot of American food, my family was expecting more Mexicans dishes.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, wonderful staff, excellent food, not pleased with paying for preferred and being unable to take the kids with us to the preferred pool.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities are lovely. Love that it’s not a gigantic resort. Plenty of spaces to relax and enjoy the gorgeous ocean views. Loved the Blue Grill Restaurant for a chill lunch. Buffet is great for breakfast, but don’t miss the handmade Sopas near the theater. Felix was an awesome server at the pool, so helpful. Will definitely be back.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff was unbelievable and went the extra mile for me
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was incredible. The beach area Is really lacking however.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful and the resort was clean and beautiful!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER kid friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Lovely hotel with great foods and lovely staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This resort was breathtaking. It was clean, the food was amazing and the STAFF were so friendly and kind!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Food was great, staff were super-friendly, rooms were spacious and clean.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless rooms, wonderful amenities, friendly staff and good quality food. Loved the stay!
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t enjoy the beach because of the amount of seaweed
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing and resort cleanliness
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent in every way. Our room was nice but needs some updating.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, daily activities, and night shows were enjoyable. Wish I didn’t need to purchase a floaty for the pool, thought it would be included. Overall enjoyable
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great overall and the food was amazing. The extra preferred package was not really worth it but overall it was a very nice experience.
Stayed 4 nights in May 2026