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Dreams Sapphire Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Property video
Outdoor dining
4 outdoor pools, pool umbrellas, sun loungers
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
The current price is $331
includes taxes & fees
May 13 - May 14

Explore the area

View in a map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min walk‬
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Junior Suite Tropical View Double

Terrace/patio

Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(12 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out King

8.0 out of 10
Very good
(6 reviews)
  • Beach view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Swim Out Double

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite Ocean Front King

Preferred Club Governor Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Governor Suite Ocean Front King

  • Ocean view
  • 1560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Family Suite Tropical View

Terrace/patio

Two-Bedroom Family Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1040 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1040 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Swim Out King

Preferred Club Master Suite Ocean Front Swim Out King | Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 1040 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front King

Club Junior Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front Double

Club Junior Suite Ocean Front Double | Premium bedding, down comforters, free minibar, in-room safe

Club Junior Suite Ocean Front Double

  • Sea view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior Suite Ocean Front Swim Out King

Club Junior Suite Ocean Front Swim Out King | Premium bedding, down comforters, free minibar, in-room safe

Club Junior Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front Swim Out Double

Club Junior Suite Ocean Front Swim Out Double | Premium bedding, down comforters, free minibar, in-room safe

Club Junior Suite Ocean Front Swim Out Double

  • Beach view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Master Suite Ocean Front King

Club Master Suite Ocean Front King | Premium bedding, down comforters, free minibar, in-room safe

Club Master Suite Ocean Front King

  • Ocean view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Master Suite Ocean Front Swim Out King

Club Master Suite Ocean Front Swim Out King | Premium bedding, down comforters, free minibar, in-room safe

Club Master Suite Ocean Front Swim Out King

  • Beach view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Two-Story Villa

Club Two-Story Villa | Terrace/patio

Club Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Tropical View King

Terrace/patio

Junior Suite Tropical View King

8.4 out of 10
Very good
(69 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

A modern hotel room with a large bed, a desk, and a view of the ocean.

Preferred Club Junior Suite Ocean Front King

7.8 out of 10
Good
(11 reviews)
  • Ocean view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Dreams Sapphire Resort & Spa - All Inclusive

4.5-star Puerto Morelos property close to Puerto Morelos Beach
Catch some rays at the beach or spend the day relaxing at Dreams Sapphire Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Sapphire Resort & Spa - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 6 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 8295 square feet (771 square meters) include a conference center. This all-inclusive property also offers a children's pool, a fitness center, and a sauna.

Dreams Sapphire Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Dreams Sapphire Resort & Spa - All Inclusive has 8 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (8,295 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (44 inches high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 471 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 147 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 83 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Terri A., Sabetha

Liked: Cleanliness, amenities, property conditions & facilities
The people that work there are amazing couldn’t have asked for any better!
Stayed 7 nights in Jan 2026

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy environment. Not too crowded. Great service. I was in one of the club suite. Room was great. Beach wasn’t crowded. Activities for both adults and kids. So yes my family surely enjoyed the time at Dreams Sapphire.
Stayed 5 nights in Feb 2026

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was amazing. the staff was great! the buffet not so great. the breakfast at the buffet was great, we never did go for lunch, we ate there one time for dinner, and there wasn't a lot to choose from. The restaurants were amazing. the resort was clean. they keep the beach super clean, every morning they were out there cleaning up the seaweed.
Stayed 7 nights in Jan 2026

10/10 Excellent

Juliana

Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
We had a room right by the beach bar, a swim out and view of the ocean, so it was perfect. The walk to the Adult pool was not far. The property is very large ! Lots going on all the time! The room was clean and the food was very good. The service at the big pool was slow with so many people there. The adult pool was nice and quiet to read or nap and the service was great! In the restaurants they offered blankets if you were cold. The evenings were chilly!
Stayed 2 nights in Feb 2026

10/10 Excellent

Randi Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic. Rooms clean, food tasty, bars attentive, and staff was so nice and on top of anything we needed. Pools were a little cold. Had the swim out room, but pool was too cool to use in mid-January.
Stayed 4 nights in Jan 2026

6/10 Okay

Helen Terry

Traveled with group
Liked: Staff & service
Rooms need updating. Lighting was poor I. Rooms. Service was great. Buffet good but wild animals in the restaurant!
Stayed 3 nights in Jan 2026

6/10 Okay

Manuel, Chantilly

Stayed 4 nights in Jan 2026

10/10 Excellent

Lindsey

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort was breathtaking. It was clean, the food was amazing and the STAFF were so friendly and kind!
Stayed 5 nights in Oct 2025

10/10 Excellent

Tromance Lavar

Stayed 3 nights in Jan 2026

8/10 Good

Dawn

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating. The room staff was great and very pleasing to come back to your room clean and bed made. The variety of food was great! Unlimited drinks is also great but the alcohol content is not like the US. Prepare to drink all day and not get drunk
Stayed 5 nights in Jan 2026

8/10 Good

Stivan

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Rooms were a bit too outdated for me, and hard to find chairs at the pools. but food and service was amazing. Definitely opt in for the roof top pool
Stayed 7 nights in Jan 2026

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, beautiful views in the prefered club, rooftop pool was amazing
Stayed 4 nights in Jan 2026

8/10 Good

Eric Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Pool was clean. The beach was decent to play in and the staff was nice.
Stayed 4 nights in Jan 2026

6/10 Okay

Daniella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was nice. Wait times for the restaurants were sometimes over an hour so arriving well in advance is recommended.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing and resort cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice just a bit cold
Stayed 4 nights in Jan 2026

10/10 Excellent

Curtis David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 6 nights in Jan 2026

10/10 Excellent

Mariseli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

6/10 Okay

Daphnie

Traveled with family
Liked: Amenities, property conditions & facilities
95% of the staff is amazing! Even though we requested rooms on the 2nd and 3rd floors 2 months in advance, the first 2 nights we got rooms on the first floor which we were not happy, the second night we got switched to the 3rd floor and the room was a disaster, light fixtures were falling, drawers didn’t close all the way, every hour or so it sounded like someone was trying to get in the room, then on day 3 we got switched again to another room on the second floor, and this one was finally good! This is our 5th year returning to this resort, and if it wasn’t for the staff I wouldn’t consider to come back!
Stayed 7 nights in Dec 2025

8/10 Good

Eric

Stayed 3 nights in Jan 2026

10/10 Excellent

Quenah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The overall experience was satisfactory. This particular dream resort is ideal for families and individuals seeking a blend of entertainment and relaxation during their vacation. The staff provided exceptional service, and the cuisine was delectable. However, it is worth noting that all restaurants close at 11:00 PM.
Stayed 6 nights in Dec 2025

8/10 Good

Thomas, Irvine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
we had an ocean view Club room and it was very nice, HUGE shower. But the AC reset to 20C (68F) all the time so we had to turn it on and off to keep from freezing. Food was good, not spectacular. Buffet good option. Rooftop bar/grill on our building FABULOUS for lunch. Dinner difficult as they don't take reservations and if you don't get your name in by 5:45PM you will have a 2+ hour wait at specialty restaurants. In the lobby was a taco cart making fresh tacos every night and was a go to. Drinks good, typical fare. but we had a superman and there are great. Both alcoholic and non-alcoholic. Main pool was very nice and large. We mainly stayed at the adults Club pool which was quieter and much less windy as the ocean wind was howling the whole time we were there. Activities just okay. 4 of the things we wanted to do never materialized and we were left wondering what was going on. We had to leave a day early due to family emergency and got no one to help with a nights refund. Expedia sent us tot hem and they sent us to Expedia. VERY FRUSTRATING... Overall a good place to stay.
Stayed 7 nights in Dec 2025

4/10 Poor

rahul

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No service for hours and no pool chairs available! Horrible check in and check out experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Takuma

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
staffs are all smiling and happy, which make us feel very relaxing and enjoyable.
Stayed 4 nights in Dec 2025