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Oasis Palm - All Inclusive

4.0 star property

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Photo gallery for Oasis Palm - All Inclusive

Children's activities
Indoor wedding
Indoor wedding
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪7 min walk‬
  • Playa Tortugas
    ‪11 min walk‬
  • Tortuga Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room (Non Refundable)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room (Non Refundable)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Superior

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior

  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Grand Oasis Palm - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.4 out of 5, (1003)
The price is $246
per night
$302 total
includes taxes & fees
Apr 28 - Apr 29
Grand Oasis Palm - All Inclusive

About this property

Oasis Palm - All Inclusive

4-star property in Zona Hotelera
At Oasis Palm - All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Oasis Palm - All Inclusive features a waterslide and an outdoor pool. Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's 7 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This all-inclusive property also offers a children's pool, a fitness center, and a sauna. Onsite self parking and valet parking are complimentary.

Oasis Palm - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Sisal Buffet - Onsite buffet restaurant.
Piratas del Caribe(niños) - Onsite theme restaurant. Open daily.
Los Agaves - Onsite restaurant. Open daily.
Dos Lunas - Onsite restaurant. Open daily.
La Bamba - Onsite restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 3.83 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 1009 reviews
Rating 8 - Good. 212 out of 1009 reviews
Rating 6 - Okay. 184 out of 1009 reviews
Rating 4 - Poor. 137 out of 1009 reviews
Rating 2 - Terrible. 175 out of 1009 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place!
Stayed 4 nights in Dec 2024

2/10 Terrible

Ghenwa moussa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Aaron

Traveled with family
Disliked: Cleanliness, staff & service
Don't stay here
Took our family of 10 to this resort and was very disappointed. My wife and I have travelled to Cancun for 8 years staying at all inclusive resorts each time. This was by far the worst one we have stayed at. The staff was not friendly whatsoever, with the one exception being our waiter at the buffet one lunch. Hardly any smiles and often giving off the impression we were bothering them wanting to get a drink. The food was also the worst we have had. The worst part was that we figured the kids could survive on the french fries and chicken nuggets at the very least, but each lunch they were cold and not very good. We don't have high expectations with food at all inclusives. The OP had the least choices and the smallest buffet from all the resorts we have been to. We picked OP because it seemed to be kid friendly. This wasn't really the case though. The kids zone was okay, but nothing great. The worst part was we had our 6 year old get sick and throw up one night. Most of the throw up was caught in a waste basket, but some did get on the bed spread. They charged us $50 because they had to now clean it! Kids get sick and my expectation for a family resort is that a simple cleaning of linens wouldn't be an up charge. We have had a few times through the years where kids get sick, and I have never had another hotel/resort charge us. Don't stay here. Didn't ruin our trip but better choices out there.
Stayed 4 nights in Dec 2024

2/10 Terrible

Mimi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms not clean enough and the bed’s sheets it’s disgusting and the bathrooms so bad . The food not delicious but not bad the customer service staff does not answer on the phone it was a bad experience the everything it’s definitely not like what see in the photo I feel it’s scamming you.
Stayed 3 nights in Jan 2025

4/10 Poor

Susan

Stayed 6 nights in Oct 2024

2/10 Terrible

Eduardo

Stayed 4 nights in Dec 2024

8/10 Good

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent property. Rooms were pretty small, AC unit was loud and TV was broken, but we were only on the room to changes, clean up and sleep. We loved that it was right on the beach.
Stayed 4 nights in Dec 2024

8/10 Good

andrea

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilites are ok, the public washrooms need better attention, the staff if very friendly and professional, food is ok, rooms are a little old but the cleaning staff does a good cleaning every day… it’s worth the price
Stayed 7 nights in Nov 2024

10/10 Excellent

Ilker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This our 2nd time in oasis palm hotel it is absolutely amazing, there is no way to be upset in this hotel, thanks to all stuff
Stayed 7 nights in Dec 2024

2/10 Terrible

LORUHAMA

Stayed 5 nights in Aug 2024

4/10 Poor

Jayesh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are not what they look like. No information on how the washrooms look like before booking which came to us as a surprise. Very tiny washrooms. Basically the whole premise looks pretty at the entrance but old and worn down in the living areas
Stayed 4 nights in Nov 2024

6/10 Okay

Kendy Esperanza, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room AC didn’t work well. We paid for all inclusive but I wish we didnt.The bar outside was packed the food is not all that. Everytime we went to the buffet everything was cold. The staff is really nice the kids enjoyed the piña coladas.
Stayed 3 nights in Nov 2024

4/10 Poor

Koroush

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In reality , beach is full of sea weed, dirty , smelly, OS Palm is not 4 star , it is nearly 2 Star we were surprise how bad was it, we had to pay extra $1400 Canadian to get the better room, and next day we had flood in room, every time rains, room was flooded, once you are there , there is no help, no one responding fro Expedia, so we had to just pay and leave with it
Stayed 7 nights in Nov 2024

6/10 Okay

Glorivic, BRONX

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my family while I stood in the hotel next door. I honestly felt so bad for booking this for them as it was their first resort experience. When they arrived, the bed sheets where dirty, the mini-fridge was not working and the water in the bathroom smelled like horrible as straight from the sewer. When we addressed these with the front desk, they said that "doesn't happen" in the resort implying my family dirtied the sheets themselves. The rooms are just old and on their last day my mother saw a roach crawling from under the bed. The restaurants, the cafe and the pools take all the credit because the food was actually delicious and clean. Their app was easy to use and did not have any problem booking diner as we traveled in their "low season"
Stayed 5 nights in Oct 2024

6/10 Okay

naveen kumar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Dianna

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and excellent. The rooms are badly in need of upgrade. Some rooms did not have hot water and then the air conditioner went out. The food was not very good.
Stayed 4 nights in Oct 2024

8/10 Good

Anna

Stayed 2 nights in Oct 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Denisse

Traveled with family and small children
I am very upset with the deal Expedia sold me. I feel like I went blind sighted. Got there expecting something and was slapped with a very poor experience. The room that we had didn’t even have a refrigerator, I had to go to guest services to get it changed. Yes they did change it, thankfully. The problem isn’t as much with the actual hotel as it is with Expedia. I was only able to click on whether I wanted to have the “all inclusive” or not but got there to find out that my “all inclusive” wasn’t as ALL inclusive as they said. Constantly made us feel like we didn’t deserve good service for not purchasing the higher package, even though Expedia didn’t give us the option to purchase different packages.
Stayed 4 nights in Oct 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome vacations! I enjoyed it, only one thing, elevators were not working properly
Stayed 7 nights in Oct 2024

2/10 Terrible

SOURASHREE, JACKSON HEIGHTS

Stayed 5 nights in Jul 2024

2/10 Terrible

Karoy, East Brunswick

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel labby is not A/C , Customer service is not friendly . he doesn't care. He plays in the phone.
Stayed 7 nights in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

LUZMILA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pillows were dirty and unconfortable.no air condition in the lobby. Huge lines on restaurants. Etc
Stayed 4 nights in Aug 2024