See all properties

Oasis Palm - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Oasis Palm - All Inclusive

Children's activities
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Children's activities
7 bars/lounges

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪7 min walk‬
  • Playa Tortugas
    ‪11 min walk‬
  • Tortuga Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room (Non Refundable)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room (Non Refundable)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Superior

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior

  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach, white sand, sun loungers, beach towels

Grand Oasis Palm - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.4 out of 5, (1000)
The price is $246
per night
$302 total
includes taxes & fees
May 19 - May 20
Grand Oasis Palm - All Inclusive

About this property

Oasis Palm - All Inclusive

4-star property in Zona Hotelera
At Oasis Palm - All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Oasis Palm - All Inclusive features a waterslide and an outdoor pool. Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's 7 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This all-inclusive property also offers a children's pool, a fitness center, and a sauna. Onsite self parking and valet parking are complimentary.

Oasis Palm - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Sisal Buffet - Onsite buffet restaurant.
Piratas del Caribe(niños) - Onsite theme restaurant. Open daily.
Los Agaves - Onsite restaurant. Open daily.
Dos Lunas - Onsite restaurant. Open daily.
La Bamba - Onsite restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 131 out of 1000 reviews
Rating 2 - Terrible. 178 out of 1000 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Armin

Traveled with family
Disliked: Property conditions & facilities
The place smelled moldy and wasnt maintained properly some.things didnt work like bathroom fan.
Stayed 7 nights in Jan 2025

2/10 Terrible

BRIAN

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was more run down then what it shows online. There's also no reason on pricing on upgrades. Bunch of people got free upgrades, some paid half for double the amount of stay....etc. certain staff are good and others were had poor hospitality
Stayed 6 nights in Jan 2025

2/10 Terrible

Valentina V

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel! Old and not clean what so ever. Everytime we had our room cleaned we would be left with less and less towels. Food was horrible and drinks too
Stayed 7 nights in Jan 2025

6/10 Okay

mayra

Traveled with family
The bars where to basic
Stayed 2 nights in Jan 2025

10/10 Excellent

Bhrooz Muhammad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for family we are a familof 5 with 3 kids they just love it and enjoyed alot and the food options amazing and so delicious Mexico for sure im coming back staff amazing you know what everything is just excellent for the family keep it up i made alot of friends Roony amazing guy Enrique best Raul the best and help me with my situation he knows what I mean LOL and Mr Aldo too amazing keep it up guys my first trip in Mexico for the first time was just amazing.
Stayed 7 nights in Jan 2025

4/10 Poor

RAJASHRI

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No activity and shows for family. Checkin was so slow and staff was not cooperative
Stayed 1 night in Jan 2025

8/10 Good

Izabela

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is ocean facing with no waves, making it easily swimable. The ocean water was warmer than the pools, we were always able to find couple of chairs to use. The pools are covered by large trees for the most part. Nice playground for the kids on the beach, great drinks and food. Some food options are looking questionable but visiting different countries will always involve something exotic, you can have it or not. Room was what we expected, comfy beds and clean. Oasis palm bracelet will only get you to one buffet restaurant and one al carte option which was pretty disappointing. The pictures with blue slides and mushroom shower are taken at the kids club not open just to anyone which was deceiving. There was no drinking water restocked in the mini fridge, why even bother with one if a hotel cannot provide a basic necessity. No night club on the resort was very disappointing. Two bars open at night with one ocean facing so you get to hear people having fun until at least 3am. Noisy AC and not sealed windows creating whisling noise. Staff was outstanding, always willing to help, approachable and friendly. Little resort, not terrible for the price but not something I would recommend to a friend. Most likely won't go back.
Stayed 7 nights in Jan 2025

4/10 Poor

Freddy

Disliked: Staff & service
Its noise at night, rooms are a little older,
Stayed 3 nights in Dec 2024

6/10 Okay

Ovi

Liked: Property conditions & facilities
Overall, this is one of the cheapest resorts, and it has almost everything. If you set your expectation according to the price, this is good resort. The service was good. Cleanliness was okay. I had issue with WiFi connection, they did not help me 1st and second try, they asked me to call customer service, and the customer service told me to go to desh, no one were trying to help, as I insisted that this needs to be address, finally one person from the desh helped me and reconnect my wifi. This is should not be that difficult.
Stayed 7 nights in Dec 2024

10/10 Excellent

Azucena yazmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super sweet and friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place!
Stayed 4 nights in Dec 2024

2/10 Terrible

Ghenwa moussa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Aaron

Traveled with family
Disliked: Cleanliness, staff & service

Don't stay here

Took our family of 10 to this resort and was very disappointed. My wife and I have travelled to Cancun for 8 years staying at all inclusive resorts each time. This was by far the worst one we have stayed at. The staff was not friendly whatsoever, with the one exception being our waiter at the buffet one lunch. Hardly any smiles and often giving off the impression we were bothering them wanting to get a drink. The food was also the worst we have had. The worst part was that we figured the kids could survive on the french fries and chicken nuggets at the very least, but each lunch they were cold and not very good. We don't have high expectations with food at all inclusives. The OP had the least choices and the smallest buffet from all the resorts we have been to. We picked OP because it seemed to be kid friendly. This wasn't really the case though. The kids zone was okay, but nothing great. The worst part was we had our 6 year old get sick and throw up one night. Most of the throw up was caught in a waste basket, but some did get on the bed spread. They charged us $50 because they had to now clean it! Kids get sick and my expectation for a family resort is that a simple cleaning of linens wouldn't be an up charge. We have had a few times through the years where kids get sick, and I have never had another hotel/resort charge us. Don't stay here. Didn't ruin our trip but better choices out there.
Stayed 4 nights in Dec 2024

2/10 Terrible

Mimi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms not clean enough and the bed’s sheets it’s disgusting and the bathrooms so bad . The food not delicious but not bad the customer service staff does not answer on the phone it was a bad experience the everything it’s definitely not like what see in the photo I feel it’s scamming you.
Stayed 3 nights in Jan 2025

4/10 Poor

Susan

Stayed 6 nights in Oct 2024

2/10 Terrible

Eduardo

Stayed 4 nights in Dec 2024

8/10 Good

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent property. Rooms were pretty small, AC unit was loud and TV was broken, but we were only on the room to changes, clean up and sleep. We loved that it was right on the beach.
Stayed 4 nights in Dec 2024

8/10 Good

andrea

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilites are ok, the public washrooms need better attention, the staff if very friendly and professional, food is ok, rooms are a little old but the cleaning staff does a good cleaning every day… it’s worth the price
Stayed 7 nights in Nov 2024

10/10 Excellent

Ilker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This our 2nd time in oasis palm hotel it is absolutely amazing, there is no way to be upset in this hotel, thanks to all stuff
Stayed 7 nights in Dec 2024

2/10 Terrible

LORUHAMA

Stayed 5 nights in Aug 2024

4/10 Poor

Jayesh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are not what they look like. No information on how the washrooms look like before booking which came to us as a surprise. Very tiny washrooms. Basically the whole premise looks pretty at the entrance but old and worn down in the living areas
Stayed 4 nights in Nov 2024

6/10 Okay

Kendy Esperanza, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room AC didn’t work well. We paid for all inclusive but I wish we didnt.The bar outside was packed the food is not all that. Everytime we went to the buffet everything was cold. The staff is really nice the kids enjoyed the piña coladas.
Stayed 3 nights in Nov 2024

4/10 Poor

Koroush

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In reality , beach is full of sea weed, dirty , smelly, OS Palm is not 4 star , it is nearly 2 Star we were surprise how bad was it, we had to pay extra $1400 Canadian to get the better room, and next day we had flood in room, every time rains, room was flooded, once you are there , there is no help, no one responding fro Expedia, so we had to just pay and leave with it
Stayed 7 nights in Nov 2024

6/10 Okay

Glorivic, BRONX

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my family while I stood in the hotel next door. I honestly felt so bad for booking this for them as it was their first resort experience. When they arrived, the bed sheets where dirty, the mini-fridge was not working and the water in the bathroom smelled like horrible as straight from the sewer. When we addressed these with the front desk, they said that "doesn't happen" in the resort implying my family dirtied the sheets themselves. The rooms are just old and on their last day my mother saw a roach crawling from under the bed. The restaurants, the cafe and the pools take all the credit because the food was actually delicious and clean. Their app was easy to use and did not have any problem booking diner as we traveled in their "low season"
Stayed 5 nights in Oct 2024

6/10 Okay

naveen kumar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024