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Junior Suite, Hot Tub, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2x2 interconnecting rooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Double Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All meals and snacks included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
Land activities

  • Fitness facilities

Entertainment

  • Onsite live performances

Not included

  • Motorized personal watercraft
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Offsite tours

  • Gratuities included
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • All meals included
  • Motorized personal watercraft not included
  • Water skiing not included
  • Limited meals offered through room service
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Room service during certain hours
  • Offsite tours not included
  • Onsite live performances included

Property Features

Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a steam room, a fitness center, and a garden. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Occidental Costa Cancún All Inclusive has designated areas for smoking.

  • Library
  • Daily
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Children's club
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Wheelchair accessible
  • Number of meeting rooms - 1
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 358
  • Internet access - wireless
  • Number of buildings/towers - 3
  • Internet access
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Full-service spa
  • Access to nearby outdoor pool
  • Beach umbrellas
  • Free breakfast
  • Tours/ticket assistance
  • Year Built - 1994
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 4
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Turndown service
  • Wireless internet access
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Shower only
  • Free WiFi
  • Plasma TV
  • TV size: 32
  • TV size measurement: inch
  • Bathtub or shower
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Eco-friendly toiletries
  • WiFi speed 25+ Mbps

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.

La Claraboya - This restaurant specializes in seafood. Reservations are required.

México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.

La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.

Albatros - This buffet restaurant specializes in international cuisine. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Hot tub in spa
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Barcelo All Inclusive Cancun
  • Barcelo Cancun All Inclusive
  • Barcelo Cancun Costa
  • Barcelo Costa
  • Barcelo Costa All Inclusive
  • Barcelo Costa Cancun
  • Occidental Costa Cancún All Inclusive All-inclusive property
  • Cancun Costa
  • Cancun Costa Barcelo
  • Costa Barcelo Cancun
  • Barcelo Costa Cancun Hotel Cancun
  • Barcelo Costa Cancun Mexico
  • Costa Real Cancun
  • Gran Costa Real
  • Occidental Costa Cancún All Inclusive Cancun
  • Occidental Costa Cancún Cancun
  • Occidental Costa Cancún
  • Occintal Costa Cancún Inclusi

Awards & Affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe

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