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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Garden
Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
$243
includes taxes & fees
Feb 10 - Feb 11

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(291 reviews)
  • Garden view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

7.8 out of 10
Good
(65 reviews)
  • Garden view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(60 reviews)
  • Sea view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • Garden view
  • 360 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Occidental Costa Cancún All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. Onsite self parking is complimentary.

Occidental Costa Cancún All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1169 out of 2609 reviews
Rating 8 - Good. 664 out of 2609 reviews
Rating 6 - Okay. 403 out of 2609 reviews
Rating 4 - Poor. 176 out of 2609 reviews
Rating 2 - Terrible. 197 out of 2609 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Iavis

Stayed 4 nights in Oct 2025

10/10 Excellent

Natasha

Stayed 4 nights in Oct 2025

6/10 Okay

Ana Teresa, Paramount

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness
Stayed 6 nights in Oct 2025

4/10 Poor

Consuelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu needs more selection with more flavor. The bar needs more top shelf liquor selection. They need better entertainment for the night for adults.
Stayed 7 nights in Oct 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm, cozy resort

This was a last minute solo trip for relaxing and I really enjoyed it. The staff is VERY friendly and warm and always kept the resort spotless. The beds were super comfortable and I liked the 24/7 snack bar that had actually food, desserts, soda and a cappuccino/coffee maker. There was even a small area to make your own mimosas or alcoholic beverage 24/7 as well. The location is great being right on the beach, but also walkable to other small restaurants and stores. My only true complaint is the shower head could use some updating, and most of the food was decent at best. Other than that, it’s a smaller resort with everything at your fingertips. There was a mixed crowd of couples families, and solo travelers. For the value, I would definitely come back for trips 1-3 days.
Stayed 2 nights in Oct 2025

8/10 Good

Andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall service received was very good. The property was clean and the staff was friendly and hospitable. Was a little disappointed with the ocean and how dirty it was. The beach itself was set up very nice. Another disappointment was the food - very poor food selections. Overall, the food had no favor and the varieties and selection was very poor. The convinced and location of the property is located very 👍.
Stayed 7 nights in Oct 2025

6/10 Okay

Maria

Traveled with family
Front desk staff was not friendly. When asked a question they were very dry. A family member called to make arrangements and surprise my husband for his birthday and our room was never decorated. I only heard excuses. Definitely, I will never come back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Christopher, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very respectful, helpful and kind. The resort is super clean and the other guests are respectful. The variety of fresh food at the three restaurants in the resort was awesome. The staff makes every effort to ensure we were comfortable… I give this resort 5 stars for sure
Stayed 4 nights in Oct 2025

6/10 Okay

Mario

Buffet not the best

The buffet had most if the time same items day after day was not the best food experience
Stayed 8 nights in Oct 2025

10/10 Excellent

Raul

Stayed 4 nights in Oct 2025

8/10 Good

Robert Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well maintained. Staff was very friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nilsa

Liked: Staff & service, amenities, property conditions & facilities
Great staff and great place
Stayed 4 nights in Oct 2025

8/10 Good

Juan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 4 nights in Oct 2025

2/10 Terrible

edward

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
reserved 2 rooms that were supposed to be together and have oceanview only one had a clear view with the large balcony and both keys to enter rooms did not work and the rooms were in separate buildings had to return to get keys to work twice at lobby and they did not fix the issue with the rooms being so separate also water had leaked all over the floor in one of the rooms and the other the floor was dirty and had dirt marks everywhere.
Stayed 1 night in Oct 2025

6/10 Okay

Zulema, Odessa

Traveled with family
Liked: Staff & service
The place is okay but there are other properties around the same price that offer more things and have more pools, activities, bars, more beach area and better food. The lady at the little convenience store there is very rude!
Stayed 7 nights in Sep 2025

6/10 Okay

Zorayda

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an inconvenience with one of the rooms, that flooded twice, and they did offer to change rooms the first time (at 4 am) but maintenance arrived and I didn’t want to pack my 3 teenagers to change rooms, so I thought the issue was resolved, so why change rooms. But it happened again (at midnight two nights later). They got mad when I asked for a late check out (3 hours) as a courtesy, they could only provide 2 without charge. I completed the survey to get a passive aggressive response from them. If the flooding and the bad approach with the issue wouldn’t have happened, the experience would have been excellent!
Stayed 7 nights in Oct 2025

2/10 Terrible

Hong Thi Thu

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 3 nights in Oct 2025

10/10 Excellent

Leticia, HUNTINGTON PARK

Traveled with family
Liked: Cleanliness, amenities
Everything was great except for ac in the room. Room was a but stuffy and hot.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Occidental several times and I love it and it continues to improve
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Dalila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff was great… shout out to the bartenders on the evening and waitress staff at Buffett restaurant…
Stayed 4 nights in Sep 2025

10/10 Excellent

Rayne

Stayed 4 nights in Oct 2025

6/10 Okay

Lorie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
We enjoyed our stay at this budget friendly resort. Rooms are a bit outdated and could use a remodel, but they were clean and had everything we needed. Food at the buffet was just okay. They do have a few “specialty” restaurants but they were only slightly better than the buffet. It’s mentioned on their site that you are required to make reservations for the specialty restaurants, which was fine. It was disappointing to learn that you were limited on the number of reservations you could make based on your length of stay. We stayed 4 nights and were only allowed 2 nights at the specialty restaurants. That limitation wasn’t mentioned anywhere. I would have preferred to make a reservation for each night over dining at the buffet. The pool was nice and we never felt it was too crowded. We were disappointed in the beach area, though. It’s very small and felt more like a small lagoon. Boats pass by often and the smell of the exhaust from their motors can get quite strong. If you’re looking to spend more time at the beach, choose a resort in a different location. Staff was very friendly. No complaints there. Drinks are what you’d expect at an all inclusive. Not top shelf or anything, but they do the trick. For a budget friendly option, it was great. Next time, I think we’ll increase our budget and opt for something a little nicer in an area with a nicer beach. Don’t let them sucker you into visiting their sister resort! It’s a presentation for the vacation club!Waste of time!
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria C Gomez de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but the floor was sandy, bathroom sink slow drain/clogged, housekeeper was provided every day, never has to ask for nothing, staff very friendly in the entire facility, even in the pool they offered drinks and towels, staff is amazing My room has a ocean and pool view, was a beautiful view day and night, I really enjoyed, I went for vacation with my sister. Don't waist time with vendors trying to sell memberships for Occidental Vacation Club, I lost more of half of my precious day. And did not get what they promised
Room view
Claraboya (Mariscos) restaurant
Stayed 3 nights in Oct 2025