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Occidental Tucancún All Inclusive

3.5 star property

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Indoor wedding
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Marlin Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Suite, Oceanfront (Level)

  • 864 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Family Room, Oceanfront (Premium Level)

  • 1386 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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Exterior

Occidental Costa Cancún All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.9 out of 5, Good, (2368)
The price is $799
per night
$971 total
includes taxes & fees
Mar 7 - Mar 8
Occidental Costa Cancún All Inclusive

About this property

Occidental Tucancún All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Occidental Tucancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite uncovered self parking is complimentary.

Occidental Tucancún All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required.
El Mirador - Onsite buffet restaurant. Open daily.
La Claraboya - This restaurant specializes in seafood. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 500 out of 1354 reviews
Rating 8 - Good. 356 out of 1354 reviews
Rating 6 - Okay. 258 out of 1354 reviews
Rating 4 - Poor. 111 out of 1354 reviews
Rating 2 - Terrible. 129 out of 1354 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

LaToya

Liked: Staff & service
The food was horrible
Stayed 3 nights in Nov 2024

4/10 Poor

Cody

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Courtnay

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful beach!! Stayed in one of the villa rooms which had the most amazing views. Staff were great especially the bar tenders. Alcohol only served from 11am-11pm which was a little disappointing. Sales pitches were annoying, don't get caught.
Stayed 4 nights in Nov 2024

2/10 Terrible

Nichelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom so small and rust on shower and toilet seats doors
Stayed 3 nights in Nov 2024

8/10 Good

SHELDON SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Servando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, family oriented and the hospitality was amazing 👏 all the staff was great but especially the bartender Evely perez who was a kind hearted person my mother really liked her 🫶👌. The people from cancun are really great and i thank you for letting me spend the greatest time with my mother here, you guys are amazing ❤️ Viva la mexico 🇲🇽 😂
Stayed 4 nights in Nov 2024

6/10 Okay

DANIEL

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked this hotel because of the location and the beach. Location is steller and is minutes from everything Cancun has to offer. The beach and ocean access are great. We spent hours swimming and boogie boarding in the ocean and pools. Another great thing about this hotel was the staff. Friendly, helpful and amazing people. Thats the good....now the bad. If you like good food and nice hotel rooms, find another hotel. The food was terrible and the rooms were dated and falling apart. Sporatic AC, leaking plumbing, cold food, bland food, lack of food variety....we went out to eat 5 nights out of 7 nights.
Stayed 8 nights in Nov 2024

6/10 Okay

Eliseo

Stayed 6 nights in Oct 2024

8/10 Good

LESLIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group received excellent food service by Carmen. She was friendly and attended our needs. Thank you Carmen !
Stayed 3 nights in Nov 2024

4/10 Poor

Irene

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I disliked the amenities , The bartender at the pool would disappear for a long time. The food inside the hotel was not very good . The only one I liked was the seafood restaurant that I had to make a reservation for . They kept insisting every day after I declined over and over that I join them for a presentation . This was the worst vacation I have ever taken . I would not be booking here again.
Stayed 3 nights in Nov 2024

8/10 Good

Abram

Stayed 4 nights in Nov 2024

6/10 Okay

ELIZABETH, Houston

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we paid it was amazing and amazing view needed maybe better food quality but other than that very friendly as well
Stayed 3 nights in Oct 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great All-Inclusive Cancun Resort despite being mid Hurricane season it was amazing all around!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Oct 2024

8/10 Good

Lourdes, aurora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy bien en el hotel especialmente los empleados
Stayed 4 nights in Oct 2024

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buffet food was absolutely terrible do not eat at mirage buffet very bad . Everything else was great
Stayed 1 night in Oct 2024

10/10 Excellent

Kaira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 3 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good quality hotel in a great location
Wonderful friendly and helpful staff. My room was comfortable, clean with a lovely view overlooking the Caribbean sea. Entertainment diringvthe day and the evening was professional and fun. The only area i did feel good improve was the range of fodds at the buffet restaurant.
Stayed 4 nights in Oct 2024

8/10 Good

Thomas

Stayed 2 nights in Sep 2024

8/10 Good

Jeoung Hye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality was amazing
Stayed 4 nights in Sep 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024