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Ocean Dream Cancun by GuruHotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Dream Cancun by GuruHotel

2 outdoor pools, pool umbrellas, sun loungers
Diamond Suite | View from room
Beach bar
View from property
Beach bar

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Hot Tub
  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
Boulevard Kukulcán km 9, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    4 min walk
  • La Bamba Mex Seafood
    1 min walk
  • Cancun Bus Station ADO
    12 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    25 min drive

Room options

View all photos for Premier Room

Premier Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Room

  • 1001 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom, Ocean View

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Suite

Diamond Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Diamond Suite

  • 1097 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Bathtub, Ocean View

  • 819 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 king Bed Lagoon View

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Ocean View

  • 645 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, Hot Tub

  • 645 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Balcony

Penthouse, 2 Bedrooms, Balcony | Living area | 32-inch flat-screen TV with cable channels, TV

Penthouse, 2 Bedrooms, Balcony

  • 1001 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room, Ocean View

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ocean View

  • 499 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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3.9 out of 5, Good, (1505)
The price is $170
per night
$209 total
includes taxes & fees
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About this property

Ocean Dream Cancun by GuruHotel

3-star hotel in Zona Hotelera
At Ocean Dream Cancun by GuruHotel, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 poolside bars.
Ocean Dream Cancun by GuruHotel offers 68 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Ocean Dream Cancun by GuruHotel and enjoy amenities like a spa tub.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Ocean Dream Cancun by GuruHotel has designated areas for smoking.

Ocean Dream Cancun by GuruHotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun
Ocean Dream Cancun by GuruHotel Hotel
Ocean Dream Cancun by GuruHotel Cancun
Ocean Dream Cancun by GuruHotel Hotel Cancun

Ocean Dream Cancun by GuruHotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 357 out of 1005 reviews" "
Rating 8 - Good. 226 out of 1005 reviews" "
Rating 6 - Okay. 166 out of 1005 reviews" "
Rating 4 - Poor. 100 out of 1005 reviews" "
Rating 2 - Terrible. 156 out of 1005 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Business traveler
Liked: Amenities
It was very pretty, they service was Excellent. I would have liked a more Mexican food selection and better drinks.
Stayed 7 nights in Sep 2024

4/10 Poor

Yiting

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jabin

Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice experience, but the staff does need to get some training in customer service. They absolutely provide the bare minimum.
Stayed 4 nights in Sep 2024

10/10 Excellent

Aryana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, pool bar great! Location is the absolute best
Stayed 1 night in Sep 2024

6/10 Okay

Tamim

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Juan

Disliked: Property conditions & facilities
Shower was missing a door, shower head was old and spotty, hairdryer was on its last legs had no power
Stayed 1 night in Sep 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

MANUEL

Traveled with family
Disliked: Property conditions & facilities
I had stayed here 2 previous times 5 years ago and it was astonishing ( we stayed for a month). You can tell that some maintenance in rooms haven’t been done since then ( bathroom shower sliding door missing, shower head on second bathroom spraying water everywhere except down to you… Music way, way too loud. I guess by leaving maintenance behind and having music this loud they are really focusing in a different type of clientele ( reggaeton like kind of people if tou know what I mean ) The beach is still fantastic but…
Stayed 1 night in Aug 2024

2/10 Terrible

Hermenegildo

Disliked: Cleanliness, property conditions & facilities
I want my money back. It's a disaster the nasty smell in bathroom pipe is old and the ridiculous price is the only good thing is the view, I want at least half of the money back. I have videos to share with Expedia to back up my claim. I will report this to BBB against Expedia for advertising that hotel, that's not fair and I was charged 27 US dollars for a beach cleaning tax at properties I asked around I was the only one.
Stayed 7 nights in Aug 2024

6/10 Okay

Hector

Liked: Cleanliness, amenities
We arrived a couple hours early it was raining we were all wet and still couldn't check in until after 3 despite it being practically empty. We got a room with a supposed jetted tub that didn't work very basic room felt like we over paid for what we got. Obviously if this hotel weren't in this great area we wouldn't stay. Beach club staff were excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Florence

Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación estaba en muy malas condiciones, me les quebrados, baño sucio, parches de silicon por todos lados, el aire tuvo una fuga en un tiempo y el suelo estaba todo manchado así como la pared en malas condiciones por la humedad. En recepción alguien escurrió sangre y al día siguiente por la mañana aún estaban las gotas de sangre. El hotel te hace firmar un reglamento donde te indica que NO hará cambio de habitación si cuentas con cualquier situación y que solo pueden menciónale a mantenimiento o al ama de llaves. El servicio de los jóvenes del restaurante fue muy bueno pero fuera de ahí, recepción tuvo sus errores, me querían cobrar una persona extra siendo que reservé para dos. La vista esta fenomenal, eso no hay queja, y está cerca de todos los antros.
Stayed 1 night in Aug 2024

10/10 Excellent

FLOR MARIBEl, lutz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo e the ocea views
Stayed 3 nights in Aug 2024

6/10 Okay

alvaro perez

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Over all it was a great stay the only things I didn’t like was that the beds are relatively small to the ones on the pictures and also that they have a few if you loose a bracelet they give you
Stayed 6 nights in Aug 2024

2/10 Terrible

Leonel

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Homero

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property is not very clean in the rooms and pool, but the price is affordable for the area if you want to save some money and not worry about the other points.
Stayed 2 nights in Aug 2024

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a nice stay overall! Rooms need a little bit of work done to them as it seems they have not been renovated for a while. If this is not a problem for you then great, it was not a problem for me either. The only one thing I will say is that my first morning there I could smell a gross stench coming from what I think was the shower or sink drain but that went away.
Stayed 5 nights in Aug 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location, pricey drinks
The location can't be beat. You're right on the beach and near a bus stop. We enjoyed the beach area and the pool but found the drinks at the pool bar to be a little overpriced. It was unfortunate that they don't allow outside drinks as we ended up spending less time on the property just to avoid the drink prices.
Stayed 4 nights in May 2024

8/10 Good

Jesus

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service
Ocean Dream is located next to the main hotelera attractions. The property is maintained very well. Some of the rooms need repairs but it does not take away from the beauty and location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Oswaldo Rafael Macias

Traveled with family and small children, Traveled with family
Loved the friendly staff. Everyone was very helpful and nice. Excellent ocean view. Great hotel!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why ppl give this property a bad rating. We enjoyed it. It was very clean the ppl was nice. It is not all inclusive but there is restaurants, convenience stores close by. The only thing is, if you use their umbrellas you have to order food and drinks from them. You can’t take your own:
Stayed 5 nights in Jul 2024

10/10 Excellent

Shuli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met our expectations, we were expecting a three star hotel, but it was more like a five star. The good thing is, the access to the rooms is not through the lobby so it feels more private. Although the swimming pool was a bit dirty. Definitely value for money.
Stayed 10 nights in Jul 2024

10/10 Excellent

brad

Liked: Cleanliness, staff & service, room comfort
Location and comfort without the cost and pretense
Ocean Dreams is a fantastic location. Proximity to groceries, restaurants, nightlife and beaches is perfect. We loved the pools, easy beach access and easy-going staff. Our kitchenette room made for easy homemade breakfasts. Really, we loved our stay at Ocean Dreams.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Ocean Dream and had a wonderful experience in terms of convenience and service. The hotel's location was perfect, with everything I needed within walking distance. The staff were truly amazing - friendly, helpful, and went above and beyond to make my stay comfortable. However, I did feel that the property itself could benefit from some updates. The rooms and common areas felt a bit dated, and some modern touches would go a long way in enhancing the overall experience. Overall, I would still highly recommend ocean dream for its fantastic location and exceptional staff. With a bit of renovation, it could truly be a top-notch hotel."
Stayed 4 nights in Jul 2024

10/10 Excellent

Marco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Essy walk to shopping, entertainment and beaches
Stayed 2 nights in Jul 2024