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Ocean Dream Cancun by GuruHotel

3.0 star property

Choose dates to view prices

Photo gallery for Ocean Dream Cancun by GuruHotel

2 outdoor pools, pool umbrellas, sun loungers
View from property
Beach bar
Diamond Suite | View from room
Beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Spa

Explore the area

Map
Boulevard Kukulcán km 9, Zona Hotelera, Cancun, QROO, 77500
  • Forum Beach
    ‪5 min walk‬
  • Cancun Convention Center
    ‪7 min walk‬
  • Gaviota Azul Beach
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Room

Premier Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Room

  • 1001 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View | Living area | 32-inch flat-screen TV with cable channels, TV

Room, 1 Bedroom, Ocean View

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Suite

Diamond Suite | Terrace/patio

Diamond Suite

  • 1097 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Bathtub, Ocean View

  • 819 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 king Bed Lagoon View

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Ocean View

  • 645 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, Hot Tub

  • 645 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Balcony

Penthouse, 2 Bedrooms, Balcony | Living area | 32-inch flat-screen TV with cable channels, TV

Penthouse, 2 Bedrooms, Balcony

  • 1001 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room, Ocean View

32-inch flat-screen TV with cable channels, TV

Standard Double Room, Ocean View

  • 499 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

Ocean Dream Cancun by GuruHotel

3-star hotel in Zona Hotelera
At Ocean Dream Cancun by GuruHotel, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 poolside bars.
Ocean Dream Cancun by GuruHotel offers 68 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Ocean Dream Cancun by GuruHotel and enjoy amenities like a hot tub.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Ocean Dream Cancun by GuruHotel has designated areas for smoking.

Ocean Dream Cancun by GuruHotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun
Ocean Dream Cancun by GuruHotel Hotel
Ocean Dream Cancun by GuruHotel Cancun
Ocean Dream Cancun by GuruHotel Hotel Cancun

Ocean Dream Cancun by GuruHotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 364 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 164 out of 1005 reviews
Rating 4 - Poor. 93 out of 1005 reviews
Rating 2 - Terrible. 151 out of 1005 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

OBED

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

6/10 Okay

Raysa

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is very nice and the walking distance from my room its so convenient then the bean bags and umbrellas and servers what a great experience. I Just love it !
Stayed 7 nights in Jan 2025

10/10 Excellent

miguel angel ferral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicios
Stayed 1 night in Jan 2025

4/10 Poor

Stephanie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pros: walking distance from lots of food and shopping, beautiful view of the ocean, private beach, good air conditioning, price Cons: photos were misleading, outdated, design isn't intuitive, staff wasn't friendly, shower had only one of the two doors installed, plumbing couldn't accommodate toilet tissue, room must undergo an inspection as part of the check out process (time consuming and inconvenient) Overall, you get what you pay for. I wouldn't stay at this location again.
Stayed 2 nights in Jan 2025

8/10 Good

Fabian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Room Was clean. Services was good. The location was good. But we thoughtthe drinks were a littleexpensive
Stayed 4 nights in Jan 2025

6/10 Okay

Marichris

Traveled with family
Disliked: Amenities, property conditions & facilities
Good location and great views from the Ocean Dream. Though the condition of our room needed further improvement. TV did not work and latch on balcony sliding door was broken - it made the stay feel uneasy, as it would have been quite easy for someone to break the door open and get into our room from the ground floor. I told reception about the issue with the door; they said that someone would fix it - but no one did. This needs to be addressed!
Stayed 3 nights in Jan 2025

10/10 Excellent

Yogesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent . It has the awesome ocean view which you can enjoy from your room or from pool. There is a beach club and cool restaurant with scenic view sitting areas.
Stayed 3 nights in Jan 2025

4/10 Poor

Edwin

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Property needs to be renovated. Elevator has been left unattended. People smoke in the rooms which causes the smells to go through all the levels. Toilets don’t work. Fixtures have calcium and are rusting. During the day this place looks like a prison from the outside. It’s a hole in a wall where there is literally holes everywhere due to cracking and falling apart.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kevin Leroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. This property is on the beach and the staff was excellent and very professional. The location is right in the heart of town. So much to do and so easy to get the bus to other places for 12 pesos. I will definitely stay there again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Brittany

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for younger crowds. Rain shower and toilet has low pressure because close to beach. Shower doesn’t drain fast. Beds are small. It’s close to good food spots and walkable distance.
Stayed 4 nights in Jan 2025

10/10 Excellent

Raul Perdomo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 2 pools and beach area! Staff was great and responded quickly. Short walk to stores and restaurants.
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Great beach scene with DJ. Pool was beautiful and loved the outside seating area by the swings. Roque is a great bartender and the front desk staff were super friendly and helpful. I would love the toilets to work easier in the rooms. The beach staff don’t work as a team. I had to wait 30 minutes for my dedicated server to come clean cups from another party after I requested they be moved by another server. Just seemed like a lack of customer service not to just grab the glasses and wipe off the table so I could use it right away.
Stayed 3 nights in Jan 2025

4/10 Poor

muna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

POOR CUSTOMER SERVICE

The place offers little amenities for the price it costs. The only good thing about it is the beach all the staff need to take a customer service course, every one of them was rude and not helpful. Will not go back !!
Stayed 1 night in Dec 2024

6/10 Okay

Jiaen, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the staff are friendly, but the only downside is that the decor is so-so and the bathtub in my room seemed to only have ice water, which would have been nice if it had hot water.
Stayed 3 nights in Dec 2024

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, right on the beach. Friendly and accommodating staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

miguel angel ferral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar playa super limpia bella
Stayed 1 night in Jan 2025

6/10 Okay

Lesley Ann

Traveled with family
Liked: Cleanliness, amenities
I didn't like that I was forced to wait until the 3 pm check-in, even though the rooms were cleaned and ready. This is especially burdensome when you fly overnight, arrive at 7:30 in the morning, and then have to wait for your room to unpack, unwind, and begin your vacation. We asked several times if the room was ready and were told to come back at 3 pm check-in time. We could see the paperwork all lined up and ready for check-in, so why not let people into the rooms once they're ready? This made for a stressful first day of vacation. We also had someone in our party with special dietary needs, so we had some of our own snacks packed. When snacking at the pool, a staff member approached us and told us we couldn't have outside snacks at the pool. That meant we were forced to only order the resort food and snacks, which the person in our party could not eat. So we had to leave the pool area to eat our snacks. Very inconvenient and unnecessary.
Stayed 6 nights in Dec 2024

10/10 Excellent

Amitava

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location and the view. Stuff were very cordial to answer our queries.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kuhananth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not same as on advertising pictures . They used the AI version . Hotel was so dirty and we did not check in . After that we have requested refund but they refused the refund . This is totally scam . They adverise as like new hotel but all broken . We have the proof of pictures
Stayed 4 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location & room
Stayed 4 nights in Nov 2024

6/10 Okay

VICTOR

Stayed 2 nights in Dec 2024

2/10 Terrible

Jacob

Stayed 1 night in Dec 2024