Oh! Cancun The Urban Oasis & Beach Club

4.0 star property

Choose dates to view prices

Photo gallery for Oh! Cancun The Urban Oasis & Beach Club

Miscellaneous
2 bars/lounges, poolside bar
Exterior
Standard Room | Minibar, in-room safe, laptop workspace, iron/ironing board
Outdoor pool, free cabanas, pool umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Av. Tulum, esq. Brisa s/n, Col. Centro., Cancun, QROO, 77500
  • Plaza Las Americas
    ‪11 min walk‬
  • Ultramar Ferry Puerto Juárez
    ‪7 min drive‬
  • Langosta Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

Superior Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Oh! Cancun The Urban Oasis & Beach Club

4-star hotel in Downtown Cancun
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free English breakfast and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a coffee shop/cafe are onsite.
Oh! Cancun The Urban Oasis & Beach Club offers 62 air-conditioned accommodations with iPod docking stations and minibars. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Oh! Cancun The Urban Oasis & Beach Club features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning.

Event facilities measuring 417 square feet (39 square meters) include conference space. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Oh! Cancun The Urban Oasis & Beach Club has designated areas for smoking.

A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
Bites - Onsite restaurant.
Coffee & you - Onsite coffee shop. Open daily.
Sports Bar - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bites
  • Coffee & you
  • Sports Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 417 square feet of conference space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 5 2025 to December 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.04 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit

Property is also known as

Oh Urban Oasis Adults Hotel Cancun
Oh Urban Oasis Adults Hotel
Oh Urban Oasis Adults Cancun
Oh Urban Oasis Adults
Oh Urban Oasis Hotel Cancun
Oh Urban Oasis Hotel
Oh Urban Oasis Cancun
Oh Urban Oasis
Oh! The Urban Oasis Cancun QROO MEX (11517991)
Oh! The Urban Oasis Adults Only
Oh The Urban Oasis Cancun QRO
Oh! The Urban Oasis
Oh! Cancun The Urban Oasis
Oh Cancun The Urban Oasis &
Oh! Cancun The Urban Oasis Beach Club
Oh! Cancun The Urban Oasis & Beach Club Hotel
Oh! Cancun The Urban Oasis & Beach Club Cancun
Oh! Cancun The Urban Oasis & Beach Club Hotel Cancun

Oh! Cancun The Urban Oasis & Beach Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Misleading photos, not good room, nice amenities

The pool area was great and the hotel is very clean, but the Hotels.com profile is a bit misleading. The first three pictures (with the beach and rooftop pool) labeled “miscellaneous” are the beach club that is an extra charge $30+ per day and it’s obviously at a different location, because this hotel is in central Cancun (which is a great location to be walkable to food places and mercados). The lobby area is nice, as is the gym. If you are wondering why there are two Hotels.com profiles, it’s because the second building (attached to Oh! and the same lobby) is actually called “Smart The Urban Oasis.” They put me in a room on this side (Smart The Urban Oasis) and it was not great. The furniture did not look anywhere as nice as the photos, the shower needed replacement and oscillated from hot to cold, and the bed had a singular sheet at the bedding (no blankets or comforters in the room). Also one of the outlets didn’t work and the end and middle of the hall was being renovated. There’s no refrigerator, and there was a coffee machine but no coffee. The breakfast buffet is good, but get there early or you will be waiting for a table. I want to give this hotel a good review, but my experience was not comfortable. This hotel has potential, and I can see why many people like it. I think I had a bad room on the less nice side of the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yun, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service!
Stayed 2 nights in Feb 2025

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Awesome pastry shop/ coffee Pool is beautiful too! Breakfast buffet very decent! Staff goes above and beyond! It’s nice to tip them! They work hard. And definitely appreciate our tips! 😜☺️
Stayed 2 nights in Jan 2025

10/10 Excellent

Jabez, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the value. Walkable to restaurants, nice pool. I would stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Huche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sharada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great. However, the room walls were really thin so it was quite noisy during sleep time. The doors for the rooms had no stoppers so they would slam and make loud banging noises every time a door is opened or closed. Happy with everything else. Would visit again.
Stayed 6 nights in Feb 2025

8/10 Good

Kexi

Liked: Cleanliness, staff & service, property conditions & facilities
It's not too far from ADO bus station. If you don't have a car, it is easy to take public transportation to the hotel zone or other places such as Playa del Carmen. It takes only about 15-minute walk to the ADO bus station or take a uber there (less than $2). It is also close to Parque La Palapas, where the night market is located.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable luxury! From the time of check in to check out, the entire experience was top tier. This hotel is so beautiful and relaxing. I really enjoyed the amenities, the breakfast, and I appreciate the kind service from the staff. Will definitely be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Noa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist didn't tell us where is our breakfast so at the first date we had a continental breakfast at the cafiteria. The last day we had to leav early 6:30 am)to our flight. missing our breakfast. We asked for coffee and a sandwich, even from the cafeteria but they didn't accommodate this. So we stayed 3 days but had 1 breakfast only. The agent Nick by the attractions station whpas awesome. He helped us a lot about things to do around, best restaurants ect..above and behind
Stayed 3 nights in Feb 2025

10/10 Excellent

Soyoung

Liked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Bhakti

Liked: Cleanliness, staff & service, property conditions & facilities
My second visit here. Great abd affordable place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, including a varied breakfast and a nice view. Hotel was paid in advance, however when I checked in I was told I was charged an additional payment of 286.76 ($14.70) for some type of ecological State project which wasn’t mentioned at the time of reservation.
Stayed 2 nights in Feb 2025

8/10 Good

Clare

Liked: Cleanliness, amenities
Disliked: Staff & service
Disastrous start- queued for over an hour to get checked in at 10.30pm then was not given the room type i had booked and paid for. Booked Oh! room with King bed, fridge and espresso machine, was put in the Smart hotel without all 3. I complained but they just lied saying all rooms are the same and they don't have king beds or fridges anymore in any room. So poor and completely untrue receptionist tried to blame expedia when their own website says what the rooms include. So wrong to do this, especially to returning customer, but at almost midnight there was nothing i could do apart from register my complaint as there were no other rooms available. The additional $140 peso per night for environment fee seemed excessive. Got much better - the next morning they brought a fridge to the room and eventually a coffee machine, so I decided that as i was travelling solo and on the top floor, i would stay in that room. The room was large, comfortable and very quiet which was important to me and had good view over to the coast. The pool area is just incredible, heaps of loungers and cabanas, the included breakfast plentiful, the gym had been upgraded. The food/drinks at the white terrace are very nice and really good value. The hotel is easy walk to 2 cheduari, the bus to hotel zone, 15 mins to ado bus. I do enjoy staying at this hotel - check in experience aside but i think they are wrong to lie to their customers and put them in lesser rooms and not expect to rectify it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abadit Hiyay

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Thank you guys for the pleasant experience.
Stayed 3 nights in Jan 2025

8/10 Good

Yves

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Miguel

Stayed 1 night in Jan 2025

10/10 Excellent

Danny Williams Cadenas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico para todo lo que quieras hacer
Stayed 6 nights in Jan 2025

10/10 Excellent

Arveen singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience, nice staff and awesome property to stay
Stayed 3 nights in Jan 2025

8/10 Good

Juan

Liked: Amenities, property conditions & facilities
Vacation hack. Close to everywhere
Stayed 2 nights in Jan 2025

2/10 Terrible

Yolanda Gutierrez

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area. ☺️
Stayed 5 nights in Jan 2025

10/10 Excellent

Diane

Stayed 1 night in Jan 2025

6/10 Okay

Valerie

Stayed 3 nights in Jan 2025

10/10 Excellent

Hafsat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025