Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

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Premium bedding, free minibar, in-room safe, blackout drapes
Premium bedding, free minibar, in-room safe, blackout drapes
2 outdoor pools, pool umbrellas, sun loungers
Suite, 1 Bedroom (Master) | View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪16 min walk‬
  • Cancun Convention Center
    ‪5 min drive‬
  • Gaviota Azul Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Premium Room, 2 Double Beds, Lagoon View

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Lagoon View

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Master)

  • 645.8 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Master)

  • 645.6 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 645.6 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • 419.7 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

  • 387.4 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Ocean View

  • 387.4 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 1366.5 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds

  • 387.4 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Ocean View

  • 387.4 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room, Multiple Beds (Family)

  • 387.4 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

Junior Room, 2 Double Beds, Ocean View

  • 387.4 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Oceanfront

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Oceanfront

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 387.4 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • 387.5 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room, 1 King Bed

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

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About this property

Wyndham Alltra Cancun All Inclusive Resort

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Wyndham Alltra Cancun All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Wyndham Alltra Cancun All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Wyndham Alltra Cancun All Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Wyndham Alltra Cancun All Inclusive Resort has designated areas for smoking.

A complimentary manager's reception is offered each day.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3530 out of 5726 reviews
Rating 8 - Good. 1313 out of 5726 reviews
Rating 6 - Okay. 500 out of 5726 reviews
Rating 4 - Poor. 188 out of 5726 reviews
Rating 2 - Terrible. 195 out of 5726 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura, Maplew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach, beautiful Cabana's! The Spa was excellent and the food was very good. Love the Sunsets Restaurant, best steak I have had in recent memory.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sarb Sukh

Liked: Cleanliness, staff & service, property conditions & facilities
Mixed feelings
Stayed 4 nights in Feb 2025

10/10 Excellent

Makayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first all inclusive resort experience and it did not disappoint one bit! The staff is exceptional, the rooms are clean, all the food spots are delicious and the views are absolutely stunning. 10/10 would recommend!
Stayed 7 nights in Feb 2025

6/10 Okay

Ethan Deen

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was very friendly and helpful, and the property was generally clean for the most part. The spa was great! The food was subpar in every restaurant we tried (the Italian place we didn’t visit). While I don’t expect top tier with all inclusive, the food was very disappointing.
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Good

It was good overall. There were some issues like: there were no parasols at the beach so we had no shade; some restaurants were full and we had to wait an hour and a half to be seated, and the resort wasn't full, so one wonders how it is when the hotel is at full capacity; the food was inconsistent, there were some good things, some were too salty, some had no salt, there was nothing exceptional but it wasn't horrible either.
Stayed 3 nights in Feb 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife ans I loved everything about this resort. The only thing that I would change or more accurately add is a shuttle service to malls, open air markets etc. Add this and I think it would be perfect.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jieming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful vacation spot for a family that's looking for comfort, convenience, and lots of quality time. We really enjoyed having so many dining options especially at the taco stand. The pool was great and the ocean was beautiful if a little rough at times. Service was excellent. Great value, highly recommend!
Stayed 6 nights in Feb 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had an amazing time will definitely stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Place was excellent! Staff was very courteous and friendly.
Stayed 10 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Wyndham Alltra! We especially loved sunrise yoga with William - so fun and knowledgeable! Only thing I can recommend there is new yoga mats :) We had great service using MTS for transportation and they helped us book an awesome excursion via Cancun Adventures to Playa Mujeres. Our tour guide, Shiva was outstanding too. The entire resort staff was always friendly and helpful. The rooms were clean and comfortable and we enjoyed all the food options too. Especially loved the coffee shop! Would definitely recommend! Thanks for having us!
Stayed 4 nights in Feb 2025

10/10 Excellent

brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience at this resort with my family
Stayed 5 nights in Feb 2025

2/10 Terrible

Patricia, Summit

Stayed 5 nights in Feb 2025

10/10 Excellent

Ishanika, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place !
Stayed 2 nights in Feb 2025

10/10 Excellent

Lirette E Cruz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a big property, Customer service is great but the food is not so good i think it’s the only thing i didn’t like it
Stayed 4 nights in Feb 2025

10/10 Excellent

Brooke Lyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing! Everyone is so polite and friendly. This is a great location for an anniversary trip.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at an all inclusive, loved every minute! Lots to do, lots of great food to eat, excursions planned from the hotel were awesome. My only complaint is that 7 days went too fast. Solomon was our waiter at the Sunset Grill and he was the absolute best! We will for sure visit again!
Stayed 7 nights in Feb 2025

8/10 Good

Trisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The amount of children, loud constantly! Constant person on microphone playing kid game at large pool instead of music, take that over to the kids pool! Overall, we will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Kristen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. My only complaint would be that there was no accessible hot tub. The facility had one hot tub affiliated with the spa that came at a cost. There were many children and no adult only area. The beach was beautiful and we could walk to shopping. Rooms were clean and we had a beautiful view from the 5th floor. Everyone that worked there was friendly and helpful!
Stayed 5 nights in Feb 2025

10/10 Excellent

Emily

Stayed 6 nights in Feb 2025

8/10 Good

Vishal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice resorts.. foods bit ok
Stayed 4 nights in Feb 2025

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, the staff was really nice and did everything to make sure the guest feel really comfortable. The property is very large and is always clean.
Stayed 4 nights in Feb 2025

8/10 Good

Rebecca G

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff were very welcoming and hard working. Any questions we had were answered promptly. The food and drink were of high quality and a clean atmosphere. The electric sockets did not hold plugs very well. The gulf water was beautiful. We will definitely stay here again.
Stayed 4 nights in Feb 2025

2/10 Terrible

Austin

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The pictures online do not represent the hotel itself! I booked the lagoon view and got a regular room with no balcony! And the front desk didn't accommodate me for anything. He told me that if later if I don't like the room I can just ask to change it. Why in the world you settle down android and decide to change it? Why didn't they give me the correct room in the beginning? Rhe staff were mostly limited with English and I couldn't communicate with them well. The restaurants waiting time was too long. We had to wait 2hrs for their Italian and Mexican restaurants. While there weren't many tourists and the hotel was not at their full capacity, i found this to be a real big problem when the hotel is at full capacity! I wouldn't come back here again for the price I paid $1400USD/person. They also messed up my reservation as well. They charged me additional $400 for a child for 4 days stay.

10/10 Excellent

Tatsuya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well meantenance
Stayed 2 nights in Feb 2025

2/10 Terrible

Austin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025