See all properties

Sunscape Cancun Resort & Spa - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Sunscape Cancun Resort & Spa - All Inclusive

Aerial view
Property video
2 outdoor pools, pool umbrellas, sun loungers
Dining
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪16 min walk‬
  • Cancun Convention Center
    ‪5 min drive‬
  • Gaviota Azul Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View King

  • Sleeps 4
  • 1 King Bed, 1 Double Trundle Bed and 1 Double Bunk Bed

View all photos for Standard Double Bed

1 bedroom, premium bedding, free minibar, in-room safe

Standard Double Bed

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King

  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Master Suite Ocean View King

  • Sleeps 4
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

1 bedroom, premium bedding, free minibar, in-room safe

Sun Club Master Suite Ocean Front King

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean Front King

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean Front Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Junior Suite Ocean View Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite King Lagoonview

View from room

Deluxe Junior Suite King Lagoonview

  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

View from room

King Room

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Double Lagoonview

View from room

Deluxe Junior Suite Double Lagoonview

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Junior Suite, King Bunk and Trundle Bed

1 bedroom, premium bedding, free minibar, in-room safe

Family Junior Suite, King Bunk and Trundle Bed

  • Sleeps 5
  • 1 King Bed and 1 Double Trundle Bed

View all photos for Deluxe Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Junior Suite Ocean View King

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King Beachfront

Junior Suite King Beachfront | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Beachfront

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Double Beachfront

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double Beachfront

  • Sleeps 4
  • 2 Double Beds

Junior Suite King Accessible

  • Sleeps 4
  • 1 King Bed

Junior Suite Double Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Beachfront Swim up

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Beachfront Swim up

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Master Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Master Suite King

  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, open 11:00 AM to 7:00 PM, cabanas (surcharge)

Wyndham Grand Cancun All Inclusive Resort & Villas

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, (3254)
$324 nightly
The price was $804
The price is $324 total
includes taxes & fees
Wyndham Grand Cancun All Inclusive Resort & Villas

About this property

Sunscape Cancun Resort & Spa - All Inclusive

Property in Zona Hotelera
Catch some rays on Sunscape Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Sunscape Cancun Resort & Spa - All Inclusive offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Some rates at Sunscape Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Sunscape Cancun Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Sunscape Cancun Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Sunscape Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • DVD player
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Sunscape Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3472 out of 5639 reviews
Rating 8 - Good. 1296 out of 5639 reviews
Rating 6 - Okay. 500 out of 5639 reviews
Rating 4 - Poor. 183 out of 5639 reviews
Rating 2 - Terrible. 188 out of 5639 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kazuya, Paramus

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly family-friendly hotel, and we’ll definitely come back again. We had a wonderful spring break. We were able to relax by the swimming pool and on the beach. The ‘At Sunset’ restaurant was the best—we went there several times. We also really liked ‘Ventana’ and had breakfast there every day. We tried the other restaurants as well, but ‘Azul’ and ‘Casa de Rosa’ weren’t quite to our taste.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was super friendly and attentive!!!
Stayed 4 nights in Apr 2025

8/10 Good

Daniel H, Los Angeles

Liked: Cleanliness
Not enough pools and too many people in the pool.
Stayed 5 nights in Apr 2025

8/10 Good

Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great time! Excellent staff and food was so good!
Stayed 3 nights in Apr 2025

6/10 Okay

Tuan, Gaithersburg

Traveled with family and small children, Traveled with group
Disliked: Property conditions & facilities
The customer service at this resort was seriously lacking. The dining host misled us about wait times—we were told 30 minutes, ended up waiting over an hour with no updates. Staff across the board seemed disinterested and unhelpful. As for the room, it was outdated and clearly in need of renovation. Definitely not the experience we expected from a so-called resort. Wouldn’t stay here again. :<
Stayed 4 nights in Apr 2025

10/10 Excellent

Justin Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect. Clean rooms, beautiful stunning beach, stunning staff. Food was perfect! Best resort I’ve ever been to and I’ve been to a lot.
Stayed 3 nights in Apr 2025

10/10 Excellent

JINZHI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Traveled with family

Great Family Place

Super great place for families. Ivan, Sandy, Jimmy, and Edwin were all really awesome. Clean facilities, great food, nice beach, nice pool. 1 week felt like 2 with a constant stream of activities.
Beach
Pool
Stayed 7 nights in Apr 2025

2/10 Terrible

Aisha, Waltham

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE- This property had a musty smell to it. My children got bedbug bites from sleeping here. The cleanliness was not that great.. and I feel I got overcharged for being in such a property. They also put extra charges on my room that I paid thru my card so I got double charged. I will not be going back here. Disappointed.
Stayed 5 nights in Apr 2025

8/10 Good

Kerryann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Theodis Wayne

Stayed 2 nights in Dec 2024

10/10 Excellent

Clinton, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time at The Wyndham. The room was clean and comfy, staff were super friendly, and the location was perfect—close to CongoBogo. we rented the scooter to ride down town. Would definitely stay here again! Santiago was very attentive and served us with great attitude. He made sure we did not need anything while we ate. Thank you Santiago for adding extra comfort during our stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Albeianne, Keeling

Stayed 4 nights in Apr 2025

8/10 Good

Stephanie I

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were kind and so hospitable. The property and rooms were dated. The views were beautiful from some of the rooms. Allesandra at the front desk was a super star & so sweet. The staff is what made our stay.
Stayed 4 nights in Apr 2025

8/10 Good

Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities
FOOD There are excellent options for dinner, with restaurants offering great taste and quality. Lunch and breakfast are just okay — nothing special, but acceptable. BEACH The beach is fantastic, with soft white sand and warm water. The depth increases gradually, making it ideal for wading and swimming. FACILITIES The building is a bit dated and would benefit from renovation. KIDS CLUB The kids club is great. They offer daily educational activities, not just the typical pajama parties with pizza and movies.
Stayed 10 nights in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

GEORGINA ABDUL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 7 nights in Apr 2025

4/10 Poor

Andrey

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Jacuzzi tub wouldn’t work and super low water pressure. We had to dispute charges that were incorrect and we had to wait around two hours for all restaurants.
Stayed 7 nights in Apr 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were respectful, helpful, and extremely hard working. The hotel was always clean. The room was great for a family of four. The food was delicious and so many different varieties to choose from. There was entertainment all day if you wanted something to do, or many places to relax if not. The location is great and the beach is very clean. It is a good family destination.
Stayed 5 nights in Apr 2025

6/10 Okay

Nikolay

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Arjun Singh

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but I felt there could be better food options
Stayed 3 nights in Apr 2025

6/10 Okay

Amine

Liked: Staff & service
Wow—what a dream vacation. Who needs a clean, mold-free room when you can enjoy that authentic damp smell of neglect? And swimming? Pfft, totally overrated. Beach chairs? Merely decorative! But the real highlight was being ambushed with a timeshare pitch the moment we arrived—because nothing says “relaxing getaway” like wasting half a day dodging a hard sell. Truly an unforgettable experience… for all the wrong reasons.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gregory Kirk, Centennial

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 5 nights in Apr 2025