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Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

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Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Premium bedding, free minibar, in-room safe, blackout drapes
Aerial view
Terrace/patio
Aerial view
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun Convention Center
    ‪2 min drive‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Lagoon View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 2 Double Beds, Lagoon View

  • Lagoon view
  • 387.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium Room, 1 King Bed, Lagoon View | Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 387.4 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Master)

Suite, 1 Bedroom (Master) | Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom (Master)

  • Resort view
  • 645.8 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View (Master)

  • Ocean view
  • 645.6 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 645.6 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Beachfront (Walk Out)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • Ocean view
  • 419.7 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Walk Out)

View from room

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • Ocean view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 387.4 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 2 Double Beds, Ocean View

  • Ocean view
  • 387.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Presidential Suite, 1 King Bed

  • Ocean view
  • 1366.5 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout drapes

Standard Room, 2 Double Beds

  • 387.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 387.4 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, Multiple Beds (Family)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, Multiple Beds (Family)

  • 387.4 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Junior Room, 2 Double Beds, Ocean View

View from room

Junior Room, 2 Double Beds, Ocean View

  • Partial ocean view
  • 387.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Oceanfront

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Oceanfront

  • Ocean view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Oceanfront

View from room

Junior Room, 2 Double Beds, Oceanfront

  • Ocean view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 387.4 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 2 Double Beds

  • Lagoon view
  • 387.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • Ocean view
  • 387.5 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed

  • Lagoon view
  • 387.4 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Cancun Mar Caribe All-Inclusive Resort

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, (2633)
The price is $436
per night
$532 total
includes taxes & fees
May 1 - May 2
Hilton Cancun Mar Caribe All-Inclusive Resort

About this property

Wyndham Alltra Cancun All Inclusive Resort

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Wyndham Alltra Cancun All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Wyndham Alltra Cancun All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Wyndham Alltra Cancun All Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Wyndham Alltra Cancun All Inclusive Resort has designated areas for smoking.

A complimentary manager's reception is offered each day.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3583 out of 5802 reviews
Rating 8 - Good. 1331 out of 5802 reviews
Rating 6 - Okay. 504 out of 5802 reviews
Rating 4 - Poor. 183 out of 5802 reviews
Rating 2 - Terrible. 201 out of 5802 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

BRIDGET

Traveled with family
Liked: Cleanliness
From the moment we checked in and not being allowed to our rooms before having to sit through a sales pitch, we were bombarded with upsell tactics the entire time. Rented a cabana with additional seafood lunch, bombarded with renting it for another day, getting a massage, etc etc. I do not enjoy being solicited literally every five minutes on vacation. Food was mediocre at best. Stopped at front desk one day and asked for lotion, to be told it was in my room. Have always stayed at Sandals before and thought we would try another all inclusive... This fell far short of expectations.
Stayed 5 nights in Jan 2025

8/10 Good

ELIAS

Liked: Cleanliness, staff & service, amenities
The staff is nice as well as the beach. I didnt like excessive soliciting to sell you services in the hotel. Dine in restaurants need to add more varieties. The hand soap bars in the rooms is very bad. In general I like this hotel and looking forward for my third vacation there
Stayed 3 nights in Jan 2025

10/10 Excellent

Gezim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Aswathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was really good Property was clean and not too noisy Food was awesome Staff were friendly I would personally suggest this resort to everyone
Stayed 4 nights in Jan 2025

8/10 Good

DONGRYOL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good place for family
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas, berlin

Liked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Very little waits at the restaurants and easy to find chairs at the pool.
Stayed 3 nights in Jan 2025

6/10 Okay

Cindy Marie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Joe A Espinoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. The activity staff at the pool are amazing.
Stayed 6 nights in Dec 2024

4/10 Poor

Emmanuel

Liked: Staff & service
Disliked: Property conditions & facilities
Was really excited as I do not stay at all inclusives very often and the and pictures looked really neat. But they clearly hired a very good photographer as the place was a bit disappointing. Facilities were outdated and we were unable to get tables at both of the “better” looking restaurants on our only night there. We were unaware that reservations needed to be made ahead of time and this was not conveyed to us. Overall not really worth what we paid for, which wasn’t cheap.
Stayed 1 night in Jan 2025

10/10 Excellent

Nader, Knoxville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Excellent place for families.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yoshiko

Great staff service!
Stayed 3 nights in Jan 2025

10/10 Excellent

Cheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time. The staff was friendly and knowledgeable. So many smiles. The property is right on the beach. We are definitely coming back next year!
Stayed 5 nights in Jan 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with the family of 2 teenage daughters. The staff are extremely friendly and the dining options were amazing. Its walkable to shopping places and has In House entertainment. The beaches are well maintained with a lot of beach activities, volleyball, snorkeling, paragliding. We booked our travel thru the hotel for airport transfer and would highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The activity staff were a lot of fun.
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel, Bell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

CHAITANYA

Disliked: Cleanliness, staff & service, property conditions & facilities
Hi, we had a very unpleasant stay at Alltra Cancun. On the first day there was a water leakage from the the sink in hall. My wife almost slipped in the night while using restroom. I reached out to the manager and they fixed the leakage next day. I requests for a refund that night , the manager said he did submit a request for refund and Expedia will reach out to me on the refund for that day. The food was not good. Looks like leftover food and very long waiting times
Stayed 4 nights in Jan 2025

10/10 Excellent

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed the Wyndham Alltra! Great food, drinks, excellent staff. Super clean and beautiful! A great value, for sure! Highly recommend this resort! Great for all ages!
Stayed 3 nights in Jan 2025

10/10 Excellent

Britany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriends and I absolutely loved staying here! 10/10 recommend. Friendly staff, amazing food, and delicious drinks. Pool and beach access as well! Very clean and overall a wonderful experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, they were very quick, and took great care of us.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If service is your thing then this is the resort for you. It may have been the best service we've had while in Mexico. Every single staff member was attentive, friendly and helpful. We felt genuenly welcomed at this resort. Rooms were clean, a wide selection of food, great bar staff. Beautiful beach. All said I would give a 4.5 out of 5.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ava

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Wyndham Ultra, the hotel was beautiful with amazing staff. Our waiter "Salomon" at Sunset grill gave us the best dining experience of our lives! We also loved Casa de Rosa. The beach restrooms can be a little cleaner. We were also not very impressed with the Ventanas buffet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hadar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Cancun overall!!
This was a great stay. This was the best food I had at an all-inclusive resort. Lots of times at all-inclusive, the food is bland and sub-par but all the restaurants were delicious. Even the buffet was impressive. The volleyball and water aerobics during the day were fun. The drinks in the bars were overly sweet and would like to see them use real fruits rather than sugar juices. A negative was the lack of entertainment. In the evening they had 1 show from 8-9 and we always missed it due to still dinning for dinner. I wish that was later or they had more shows. In the bar area, they had a singer nightly however they weren't very good. I suggest having Karaoke or an actual band. I also wish they had a hot tub in the main pool area. They had a hidden hot tub but you had to reserve it ahead of time which is weird.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alexander

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best resource that this Hotel have, everyone is kind and friendly. Drinks are good and excellent variety, food is good but simple. The hotel should have more amenities.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristen Marie Garduque

Liked: Cleanliness, staff & service, property conditions & facilities
We Loveeeeeee this resort. This is why we keep coming. Service is Amazing Daniel, Karina, Fernandito,Maclovio, Ramiro, Ricardo and Luis at the main bar in the lobby are Amazing! And our favorite server Giovanni at Azul oh and can't forget Pascual at the Italian Restaurant. All of this great workers always make us feel so welcome and that's why we choose only this resort when we travel to Cancun :)