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Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Premium bedding, free minibar, in-room safe, blackout drapes
Terrace/patio
Aerial view
View from room
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • Chac Mool Beach
    ‪15 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun Interactive Aquarium
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Lagoon View

View from room

Premium Room, 2 Double Beds, Lagoon View

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Lagoon View

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom (Master)

  • 645.8 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View (Master)

  • 645.6 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • 645.6 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Beachfront (Walk Out)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • 419.7 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Walk Out)

View from room

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Ocean View

  • 387.4 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 2 Double Beds, Ocean View

  • 387.4 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Presidential Suite, 1 King Bed

  • 1366.5 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout drapes

Standard Room, 2 Double Beds

  • 387.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Ocean View

  • 387.4 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, Multiple Beds (Family)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, Multiple Beds (Family)

  • 387.4 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Junior Room, 2 Double Beds, Ocean View

View from room

Junior Room, 2 Double Beds, Ocean View

  • 387.4 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Oceanfront

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Oceanfront

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Oceanfront

View from room

Junior Room, 2 Double Beds, Oceanfront

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 387.4 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 2 Double Beds

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • 387.5 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Wyndham Alltra Cancun All Inclusive Resort

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Wyndham Alltra Cancun All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Wyndham Alltra Cancun All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Wyndham Alltra Cancun All Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Wyndham Alltra Cancun All Inclusive Resort has designated areas for smoking.

A complimentary manager's reception is offered each day.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Free crib
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Due to renovations, the children's waterslide will be closed until February 15, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3572 out of 5803 reviews" "
Rating 8 - Good. 1338 out of 5803 reviews" "
Rating 6 - Okay. 498 out of 5803 reviews" "
Rating 4 - Poor. 185 out of 5803 reviews" "
Rating 2 - Terrible. 210 out of 5803 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

tae

Liked: Cleanliness, staff & service, property conditions & facilities
Food is Good
Stayed 4 nights in Oct 2024

10/10 Excellent

Priti Premprakash, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice oversll

2/10 Terrible

Ivette

Disliked: Cleanliness, staff & service
.
Stayed 5 nights in Jul 2024

4/10 Poor

Karren

Disliked: Cleanliness, staff & service, amenities
Food was terrible
Stayed 3 nights in Oct 2024

8/10 Good

Linette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Wyndham Alltra Cancún. My boys enjoyed it very much. My husband and I had the relaxation we so desperately needed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service! We loved Andrea and Christian of the entertainment staff!
Stayed 6 nights in Oct 2024

4/10 Poor

Donna

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Property was ok in appearance but definitely needs repairs. We had part of the stucco on our balcony ceiling fall off and more about to fall off as well, multiple broken / not working outlets in our room, and horrible grout lines in our shower. We had to call multiple times about the stucco and eventually had to go to the front desk about getting it cleaned up. There was a huge language barrier. Most concerning was that staff was not properly trained on food allergies and also didn’t seemed concerned to help me navigate their menu. Needless to say we will not be returning to the property.
Stayed 5 nights in Oct 2024

10/10 Excellent

zlatko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 7 nights in Oct 2024

10/10 Excellent

Achla, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and restaurant staff went above and beyond to help us.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Hotel is simply amazing! Every single person I encountered was friendly, helpful, kind and respectful. I would like to thank Mr. Esteban at front desk who made arrangements for my birthday welcome in my Suite! He also followed up with me during my stay reg other matters to make sure I was having a good time. On the other hand Mr. Garcia - front desk security supervisor- was very helpful and kind addressing some requests I had. In general, they all make the difference! My room was super comfortable and spacious! They have music and entertainment at night which was very fun and the beach is out of this world!! Clean, warm water, turquoise Caribbean gem!!! I totally recommend this Hotel!! Thank you so much for making my stay so special!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Liuli

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

JINGYA

Stayed 5 nights in Sep 2024

10/10 Excellent

Kimberly, Los Angeles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a good time at the hotel and the majority of the staff were kind and polite to us. However , the downside I had was at one of the restaurants the staff was taking too long to attend us and one staff that is part of the excursion was not respecting our time at the hotel since we barely arrived and we wanted to enjoy the facility and eat lunch. We got couple massages and we got them with Liliana and Martha and they were so good! Get the anti stress massages!
Stayed 3 nights in Oct 2024

8/10 Good

Jose Daniel, oakville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In terms of restaurants in the hotel, even though the taste of the foods were very good, the quantities were very small, especially the italian restaurant
Stayed 4 nights in Oct 2024

10/10 Excellent

Sudeimy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this place 100/100 employees Jaime and Antonio from las ventanas restaurant make me feel appreciated very good services they are always happy also Octavio in the lobby area help me a lot. I can’t wait to come back !!!
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the buffet was tolerable. The bacon at the buffet was never cooked. The beef at dinner time was always tough. The TV in the room never work right due to in WIFI being weak. Only one channel worked properly and that was AXN.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalia, PALM COAST

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Adela Michelle Maldonado

Stayed 4 nights in Sep 2024

10/10 Excellent

Nishat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 4days stay! Food was good, property was very clean, service was great too. Will recommend to friends!
Stayed 4 nights in Oct 2024

8/10 Good

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is beautiful. Right on the beach. Huge open lobby. Our room was big, clean, comfortable. Everyone was very friendly. The food was ok, not great — the buffet is the best bet because you can find something there you like. The Italian restaurant required a reservation despite being ‘first come first served.’ We still waited an additional 30min beyond the hour we were told. The food there was underwhelming for the time we waited. Not a lot to do when it rains. There’s a ‘Rainy Day Activity’ schedule but it wasn’t adhered to..we waited in the lobby bar for bingo but it never took place. It was our first time in Mexico..will likely stay elsewhere next time.

10/10 Excellent

ilan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and big - love the fact there are restaurants options and the staff is very friendly and always try to do their best for the guests. Also they have activities which are a great bonus.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lloyd C

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was just after our 25th anniversary and our room was upgraded at a reduced price and decorated the next day with flowers. It was like "Family " owned hotel service that was so wonderful!
Stayed 5 nights in Oct 2024

10/10 Excellent

LIZA

Stayed 3 nights in Sep 2024

10/10 Excellent

samuel damilola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, food really good. Staff always cordial and willikg to assist. Highly recommend to anyone willing to have a truly relaxing and entertaining experience.
Stayed 5 nights in Oct 2024

6/10 Okay

venous

Stayed 3 nights in Oct 2024