Paradisus Cancún – All Inclusive

4.5 star property

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Photo gallery for Paradisus Cancún – All Inclusive

Relax by the pool surrounded by comfortable seating and thatched umbrellas.
Property video
Relax by the pool surrounded by thatched-roof bar and lounge seating.
Experience the serene atmosphere of our multi-level atrium, featuring lush greenery and a central fountain.
Dine al fresco with a scenic ocean view, surrounded by comfortable seating and elegant table settings.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • El Rey Ruins
    ‪5 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun Interactive Aquarium
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(15 reviews)
  • 474 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Sunset View

7.4 out of 10
Good
(113 reviews)
  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View

8.2 out of 10
Very good
(38 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Junior Suite Sunset View

8.0 out of 10
Very good
(7 reviews)
  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Two Bedrooms Master Suite

  • 1097 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Premium Master Suite Sunset View

  • 656 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Suite Sunset View

9.0 out of 10
Wonderful
(4 reviews)
  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Grand Junior Suite Ocean View

8.6 out of 10
Excellent
(65 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Concierge Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite - Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Concierge Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite - Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)
  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite - Ocean View

9.4 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Reserve Suite Sunset View Adults Only

8.8 out of 10
Excellent
(5 reviews)
  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About this property

Paradisus Cancún – All Inclusive

4.5-star property in Zona Hotelera
Spend the day relaxing at the beach, practicing your swing on Paradisus Cancún – All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Paradisus Cancún – All Inclusive offers 656 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Paradisus Cancún – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus Cancún – All Inclusive features a full-service spa, a golf course, and 4 outdoor swimming pools. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This all-inclusive property also offers a children's pool, a health club, and a sauna. Onsite self parking is complimentary.

Paradisus Cancún – All Inclusive is a smoke-free property.

Malva Food Bazar - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sal Steak Cave - This fine-dining restaurant specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Cielo - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Sante - This restaurant specializes in Mediterranean cuisine. Open daily.
Lemon Fish - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from June 2 2025 to March 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1442 out of 2726 reviews
Rating 8 - Good. 542 out of 2726 reviews
Rating 6 - Okay. 326 out of 2726 reviews
Rating 4 - Poor. 194 out of 2726 reviews
Rating 2 - Terrible. 222 out of 2726 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sagar, Philadelphia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Evgeniia

Liked: Cleanliness
Great food
Stayed 5 nights in Apr 2025

10/10 Excellent

Theophile Mutuana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been traveling a lot in my life and experienced great service before but the one I had at this location is just outstanding. I had an amazing time and experience with my family. The staff was very friendly and quick to respond . Only thing I didn’t like was music vibration that would make our bedroom window vibrate during the night. Maybe from parties in the building or the bar across the street but other than that we could still get great rest and great time
Stayed 5 nights in Apr 2025

10/10 Excellent

Shiv Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort to stay and relax with family. Lots of kids activities. Veg food options can be improved but overall recommended.
Stayed 7 nights in Apr 2025

8/10 Good

Izayah

Stayed 5 nights in Apr 2025

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and were always willing to help. Room was cleaned everyday and no sand leftover, fridge always stocked, good food. Spa was very good and we got amazing service. Cabana on the pricey side but food was amazing. More NA beer and NA selection would be nice.
Stayed 7 nights in Apr 2025

4/10 Poor

Tessaliina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Ankit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a vacation with family and friends.
Stayed 4 nights in Mar 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff at Paradisus was phenomenal. From top to bottom the aesthetics were to tier. The staff was friendly, helpful and attentive at every level. My fiancé and I were very well accommodated. This is the only resort I will visit whenever I visit. Awesome Job.
Stayed 3 nights in Mar 2025

10/10 Excellent

Naveen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few upgrades to overall property required but very good location and great stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nandini

Stayed 6 nights in Apr 2025

4/10 Poor

remiel alfafara

Stayed 3 nights in Apr 2025

6/10 Okay

Amy C

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Amazing food. Reserve was only average. Room was clean, but small. The total chaos of the pool area for the Reserve ruined this trip. Loved the indoor Reserve area and attendants. Tried multiple bars, but had to serve ourselves and attention went to the people brought in by the activities crew. Restaurant servers were incredible.
Stayed 4 nights in Apr 2025

2/10 Terrible

Inderpreet

Stayed 5 nights in Apr 2025

2/10 Terrible

gurjit singh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
money stealer
Stayed 5 nights in Apr 2025

8/10 Good

Isabel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did not like that reservations were days out for restaurants. We were told we could still go without a reservation and just wait but we were denied the service at Capella. The hosts were rude and told us they couldn’t seat us even with more than 40 chairs open. She mentioned having a big party but there was more than an hour prior to their reservations. Other than that everything else was smooth.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view of the drive into the resort. So green and a beautiful water fountain. The view of the ocean on the back side was the best I’ve ever seen. The food in the restaurants was delicious and the service was amazing. Everyone is so friendly and accommodating. The activities staff was so fun at the pool. The pool bar staff are the real hero’s of this resort. They were running around all day long making our drinks and food. They deserve all the tips we gave them. We loved getting to know Daisy the pool kitty. She was so sweet. I looked forward to seeing her everyday. And last but not least. The best part of our trip was our butler Galdino. He made this trip for us the best. He got balloons for my friends birthday in her room. He made sure we had dinner reservations every night and that there was a dessert with a candle so we could sing her happy birthday. He was so attentive to us and messaged us on What’s app daily to stay connected. He was so kind to us. All of these things will help us make the easy choice to come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Jennifer, Gales Ferry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall our experience was amazing. The hotel is dated but will be undergoing renovations soon and can’t wait to see the place once they are done. The views are amazing but the beach has really eroded over the years. While able to still swim we had to walk a bit from the Reserve side to a part of the beach you could swim at. The restaurants were good but seem to have a lot of items that recount pay more. The stag was amazing as always in the Reserve side, especially Oscar :).
Stayed 7 nights in Apr 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Monish Dilip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is amazing property. Luxury and fun. Restaurants and food is amazing.
Stayed 6 nights in Apr 2025

2/10 Terrible

Milena

Disliked: Cleanliness, staff & service, property conditions & facilities
Poo
Stayed 6 nights in Apr 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very great. My boyfriend and I had a great time. The property and beach was gorgeous. The pizzas by the pool were our favorite.
Stayed 4 nights in Apr 2025

4/10 Poor

Tamar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Charles

Stayed 6 nights in Apr 2025