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Park Royal Beach Cancun

3.5 star property

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Photo gallery for Park Royal Beach Cancun

Kayaking
Family Suite with Terrace | View from room
Rooftop terrace
Front of property
2 outdoor pools, pool umbrellas, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • On private beach
  • Housekeeping
  • Breakfast included
  • Pool

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Marlin Beach
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior | Minibar, in-room safe, desk, laptop workspace

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • 796 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Nature View

Minibar, in-room safe, desk, laptop workspace

Deluxe Nature View

  • 387 sq ft
  • Sleeps 4

View all photos for Family Suite with Terrace

Family Suite with Terrace | Minibar, in-room safe, desk, laptop workspace

Family Suite with Terrace

  • 1216 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony | Minibar, in-room safe, desk, laptop workspace

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • All inclusive
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3.9 out of 5, Good, (2355)
The price is $666
per night
$809 total
includes taxes & fees
Mar 25 - Mar 26
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About this property

Park Royal Beach Cancun

3.5-star hotel in Zona Hotelera
Catch some rays on Park Royal Beach Cancun's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Onsite self parking is complimentary.

Park Royal Beach Cancun is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 108 out of 1002 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

La atencion de Martha, fue muy servicial y pendiente de nuestras necesidades
Stayed 7 nights in Oct 2024

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Emmanuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great housekeeping our room was cleaned every day, staff are very polite and attentive over all a great place to stay
Stayed 4 nights in Nov 2024

2/10 Terrible

RAJKUMAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Two good things about this hotel but, many dislikes! I liked the beach area and food options in the cafeteria / restaurants. However, the hotel is very expensive and they charged me extra fees with no notice. I got charged $200 extra for each person in my reservation just so they can be in the room I already paid for. I paid for the family suite which fits 6 people and they told me they will still charge per person staying in the room even though I paid for the room in advance. We talked to the manager and he didn’t solve our issue. The staff has no customer service and they do not explain anything about their hotel’s activities. The staff only promotes the XCARET Park and they insist on giving discounts when we tell them we aren’t interested in that. The plumbing of the resort is loud. The locks on the doors don’t close properly either. Some light switches don’t work. The front door hotel lobby workers don’t open the doors for you even though they stand next to the doors to open them. The hotel doesn’t provide refunds for their mistakes!
Stayed 2 nights in Nov 2024

8/10 Good

Rosalinda

Traveled with family
Liked: Staff & service, amenities
Park Royal has a really nice outdoor setting and rooms,family oriented. Bathrooms need to be updated
Stayed 5 nights in Nov 2024

4/10 Poor

Galia

Stayed 8 nights in Oct 2024

8/10 Good

Crystal

Traveled with family
Liked: Staff & service, amenities
Housekeeping was not great! Toilets were not cleaned.
Stayed 4 nights in Nov 2024

8/10 Good

Sarah

Stayed 3 nights in Oct 2024

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was one of the cleanest we've been to. Typical swim up bars have slime/mold but this one was CLEAN. THE entire resort was. Staff was superb and provided everything we needed. Buffet was average, not mind blowing but you will never go hungry. Enjoyed the restaurants. My only complaint was the bars each had a drink menu on the resort app. Multiple times they didnt know the drink or have the ingredients... so either fixing that or removing the menu would be good. Overall enjoyed our stay
Stayed 3 nights in Nov 2024

4/10 Poor

RAUL

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities
Almost Everyone in my party got food poisoning and the front desk staff does not know customer service. How ever the bartender Mario was amazing and caring! He was the only one who gave us excellent service. Sadly would not stay here again.
Stayed 4 nights in Nov 2024

6/10 Okay

Cecily A, Humble

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food is not good at any of the restaurants. The liquor was cheap qualiry. The staff was amazing though. Our best meal was at McDonald's across the street at mall. The all inclusive is not worth it.
Stayed 8 nights in Nov 2024

10/10 Excellent

Steven J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Staff was friendly and helpful. Rooftop bar was cool. The ala carte restaurants were great! Buffet could use some different rotation of food and bacon for breakfast. Loved it here, would definitely come back.
Stayed 6 nights in Nov 2024

8/10 Good

Jan

Stayed 4 nights in Oct 2024

4/10 Poor

Darren

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The food was terrible and only 1 elevator was working for the whole hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Charles, Farmville

Traveled with partner
Liked: Cleanliness, staff & service
Check in was easy and fast. Room was ready early. Information about resort as not really given at check in. No map available. Had to scan with phone to get information. Room was a little dated. Buffet restaurant was really bad. Food looked horrible and looked like it had been sitting there for hours. Pescador restaurant was good and service was excellent. Italian restaurant was good and again service was excellent. We were only there for .one night as we had reservations at the resort adjacent too for 8 nights. This is not adult only and has many children at the resort. However they have an adult area and it is adequate. The location of the resort is excellent. There is a rooftop bar that has an excellent view and good bar service.
Stayed 1 night in Nov 2024

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities
The waiter in the buffet, Gregorio...amazing. I absolutely adore him and he made my stay special. Had amazing service from him. The staff was nice, not a lot of water pressure in the showers so the sand and salt from the beach is hard to wash off. Needs more informational brochures there isn't a lot of information about what to do/ what not to do and what is there to do. Just felt kinda lost sometimes. Overall I would most likely return.
Stayed 6 nights in Nov 2024

4/10 Poor

Sarah Sue

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. Our hotel room smelled moldy, we checked out before being there 24 hours and were charged over $700 for one night. Our room flooded and they did nothing
Stayed 5 nights in Oct 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I overall liked the resort, except the annoying part with the drinking water. If you are thirsty in the middle of the night, you have to leave your for water, unless you want to drink the cola. I’m totally for opting out of plastic, but there be a solution for someone like me who didn’t even bring a water bottle to reuse. Also, the food at lunch and dinner wasn’t really the best.
Stayed 7 nights in Oct 2024

8/10 Good

Tasfia Y

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Irina

Liked: Property conditions & facilities
Stayed 9 nights in Oct 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Oct 2024

10/10 Excellent

Almher Jhan

Stayed 5 nights in Aug 2024

8/10 Good

Sarah Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Simple, small resort. Convenient location
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Room comfort
Central location in hotelera zone. Across the street from La Isla shopping center. The majority of the guests are families. Temperature in the rooms could be a little cooler. We asked but never had someone come by. Had a good time none the essentials
Stayed 1 night in Sep 2024