Park Royal Beach Cancun

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Park Royal Beach Cancun

Kayaking
2 outdoor pools, pool umbrellas, sun loungers
Rooftop terrace
Family Suite with Terrace | View from room
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • On private beach
  • Housekeeping
  • Breakfast included
  • Pool

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Isla Dorada
    ‪4 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 King Bed

Family Suite

  • 796 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Nature View

  • 387 sq ft
  • Sleeps 4

Family Suite with Terrace

  • 1216 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Park Royal Beach Cancun

3.5-star hotel in Zona Hotelera
Catch some rays on Park Royal Beach Cancun's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Onsite self parking is complimentary.

Park Royal Beach Cancun is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 338 out of 1013 reviews" "
Rating 8 - Good. 276 out of 1013 reviews" "
Rating 6 - Okay. 176 out of 1013 reviews" "
Rating 4 - Poor. 118 out of 1013 reviews" "
Rating 2 - Terrible. 105 out of 1013 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Oct 2024

10/10 Excellent

Almher Jhan

Stayed 5 nights in Aug 2024

8/10 Good

Sarah Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Simple, small resort. Convenient location
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Room comfort
Central location in hotelera zone. Across the street from La Isla shopping center. The majority of the guests are families. Temperature in the rooms could be a little cooler. We asked but never had someone come by. Had a good time none the essentials
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La sra. Martha fue muy atenta durante nuestra estancia y muy pendiente todos los dias.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jerry

Stayed 5 nights in Sep 2024

8/10 Good

Yaritza

Traveled with family and small children
Liked: Cleanliness, staff & service
Overall stay at Park Royal was good. The rooms were clean, the buffet was good. The Italian restaurant was the best. There’s a small water park for the children which my son thoroughly enjoyed. The beach was excellent. My room wasn’t readily available at check in so I did have to wait longer as opposed to just having my room changed to one that was ready. Martha was my concierge and she was very accommodating. She tended to our every need. After my stay, Park Royal wouldn’t be my first choice but they’ll do for a quick getaway
Stayed 3 nights in Oct 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people , friendly staff . , concierge, providing us with the information that we needed. Thanks
Stayed 4 nights in Oct 2024

6/10 Okay

Feisar Alejandro

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Is a old hotel, with rooms with a problems, some insects in the lower floors Coochrach🤐. The staff is nice but the seems tires.
Stayed 6 nights in Oct 2024

10/10 Excellent

Abu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Excellent manager Rafael and supervisor.. Had a great time. Great location and the Italian restaurant was amazing.
Stayed 5 nights in Oct 2024

4/10 Poor

michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. Very clean, food was excellent. Staff and general very professional and efficient. We stay in the ambassador suit. Food is very delicious. Pools very relaxing. Massage service the best. In general we had an Amazing experience. Thank you.
Stayed 6 nights in Oct 2024

8/10 Good

Alejandra Lizeth

Stayed 5 nights in Sep 2024

8/10 Good

Jack Alfred

Traveled with partner
Liked: Staff & service
This property is showing its age inside and out. Food was fair. If all you want to do is drink to get drunk and eat whatever then this is the place for you. They worked hard to keep it clean but the age just overcomes. This is a budget place for sure. It was what it was that’s why I gave the higher mark.
Stayed 5 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location as you can walk to la isla to restaurants and shopping.
Stayed 5 nights in Sep 2024

4/10 Poor

Luis

Traveled with partner
Disliked: Amenities
honestly we got help from Joshua the butler since we got there he was amazing trying to make this Hotel look good. worst food and drinks from what we pay the rooms with mold on the walls we ask for another room and joshua help us right away. we end up going out to eat and do excursions no worth the money
Stayed 5 nights in Sep 2024

8/10 Good

Joanna Michele, Ephrata

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was very nice and clean I didn’t like that you had to make a reservation for dinner. When we first arrived the guy in the front told us to fill out a paper for the reservation and took the paper from us he said to just show up we did the following day and the restaurant said we weren’t on the list they said they had to give us some slips and show them at the front door. It was cery frustrating since it was our first time in Cancun. The guy that gaved us the paper when we first got there was more interested in selling us trips and when we wanted to leave in the morning he convinced us not to leave the hotel. Which was our fault we shouldn’t have listened but we did get concerned by the things he said. The hotel was pretty clean though and the beach was amazing! Food could have some improvement!
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente cancun
Stayed 5 nights in Sep 2024

10/10 Excellent

Shirvauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely beautiful vacation spot, the staff was my favourite part, honestly the most beautiful people in the entire world, they truly took care of my every single need, and I felt like I was a part of the family, the facilities were spotless and perfectly maintained, the atmosphere was wonderful and I genuinely could not have picked a better place, I would stay at this place every time I go back to Mexico, I now have found my new favourite Mexican resort
Stayed 6 nights in Sep 2024

4/10 Poor

Adriana

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good food
Stayed 6 nights in Sep 2024

10/10 Excellent

MICHAEL SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Royal is a great place ,with all the amenities needed . The staff is great and friendly Rafael the Manager of Guest Services was great he really made us comfortable and treated us like Royalty. I enjoyed my stay here and the Beach was great ,nice and Clean . The Bartenders were very fast especially Heber, I had a great time with my family on this Vacation. I would recommend this place ,Fantastic Service and great Hospitality. I cant wait to come back to the Park Royal
Stayed 6 nights in Sep 2024

10/10 Excellent

Irma Guadalupe

Stayed 5 nights in Jul 2024

10/10 Excellent

Steev

Liked: Cleanliness
Stayed 6 nights in Aug 2024

2/10 Terrible

Mariana, Pomona

Disliked: Cleanliness, staff & service, property conditions & facilities
I want everyone to know this resort is a 1 or 2 star resort, the
Stayed 5 nights in Jul 2024