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Park Royal Beach Cancun

3.5 star property

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Photo gallery for Park Royal Beach Cancun

2 outdoor pools, pool umbrellas, sun loungers
Family Suite with Terrace | Terrace/patio
Private beach, beach massages, beach volleyball
Family Suite with Terrace | View from room
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Marlin Beach
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior | View from room

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room

Honeymoon Room | Minibar, in-room safe, desk, laptop workspace

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | View from room

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • 796 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

Minibar, in-room safe, desk, laptop workspace

Deluxe Double

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace | View from room

Family Suite with Terrace

  • 1216 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony | Minibar, in-room safe, desk, laptop workspace

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Occidental Costa Cancún All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
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3.9 out of 5, Good, (2376)
The price is $155
per night
$192 total
includes taxes & fees
May 19 - May 20
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About this property

Park Royal Beach Cancun

3.5-star hotel in Zona Hotelera
Catch some rays on Park Royal Beach Cancun's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Onsite self parking is complimentary.

Park Royal Beach Cancun is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 332 out of 1013 reviews
Rating 8 - Good. 266 out of 1013 reviews
Rating 6 - Okay. 181 out of 1013 reviews
Rating 4 - Poor. 124 out of 1013 reviews
Rating 2 - Terrible. 110 out of 1013 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaodong, Flushing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 4 nights in Jan 2025

6/10 Okay

anna nga

Traveled with family and small children
Liked: Amenities
AC not good
Stayed 3 nights in Jan 2025

8/10 Good

Randal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurante Frida muy pequeño, se sabe que es como una atracción y lo más representativo del hotel, no pudimos cenar nunca ahí por el aforo. Bellboys muy amables, Felipe super atento, no tuvimos la oportunidad de despedirnos ni de compartir algo con él... Muy buen hotel, volveremos sin duda alguna
Stayed 4 nights in Jan 2025

6/10 Okay

Hisham

Traveled with family
Great rooms & accommodation services, beach, pools , snacks & bars & drinks. The food is average & disappointment in the 2 main restaurants but relatively fast, buffet same same everyday. There are an Italian & Mexican restaurants both are very small, slow serving & you have to wait about an hi to get in if you’re lucky to get a spot. Coffe machine in main lobby & ice cream machine in main restaurant not working most of the time. I’m happy overall with the hotel but not the food at all & will give it 3 stars rating. Will I ever come back to this hotel? The answer is an obvious no.
Stayed 7 nights in Jan 2025

6/10 Okay

Kenneth

Stayed 5 nights in Jan 2025

6/10 Okay

David

Traveled with family and small children
Liked: Staff & service
The hotel itself was fine, the beach was great. The location was excellent, but because the food was so bad at the hotel and we had to eat off the resort every meal. I read the reviews before going and thought ahh how bad could it be. They were right, the food was not even edible, everyone loads up their plates and a few bites get taken. I can eat anything and that food could only be eaten if you’re in survival mode. I’ve been to Cancun 6x and this was just brutal for the food unlike anything I had experienced before. I’m not going to bother describing the food, it’s just bad and not because I’m used to some high standard. The only place I could eat was the outdoor hotdog , burger and fries stand. But they cook 1 bag of fries every 20 mins and what they cook is gone with the first 5 people in line. The hotel room was great we had an ocean view with a plunge pool. The mini fridge was on life support took 3 days to make something cold, and there’s no good free options for drinks on the resort just watered down juice that tastes like Tang but worse. Same for the alcohol drinks each drink has like a 1/4 shot, so there’s no chance of getting a buzz going, warm beer is the other choice. We were treated well, check in and check out was quick and easy. The staff was all good, it’s not their fault the hotel owners are half assing it at best. But if you’re going to book it bring an extra $1000 for food, you’ll understand when you see it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Harkirat

Liked: Cleanliness, staff & service, property conditions & facilities
we loved our stay
Stayed 5 nights in Jan 2025

8/10 Good

Injung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort's location was excellent, situated near a large shopping mall and a small market. We felt safe walking to both. The beach was beautiful, though quite wavy, and the sand was amazing. The staff was friendly, professional, and hardworking. However, the couch in our room had noticeable stains, which impacted the overall experience. We hope the resort addresses this issue to enhance its quality. Initially, we were hesitant to stay here due to many negative Google reviews, but we ended up having a great time. The food was decent, and with improvements in cleanliness—particularly the couch and the lobby—the resort could leave a much better impression on guests.
Stayed 5 nights in Jan 2025

2/10 Terrible

Mario

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had 2 leaks in our room, then the only 3 restaurants they have are always full of it’s a certain our they won’t let u know needs more employees working the bars because they are always getting backed up
Stayed 3 nights in Jan 2025

6/10 Okay

Brittany

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The property is definitely dated, I was there in 2013 and nothing seemed to have been updated since then. The food was ok but nothing great. Was a cheap place to stay but I’m unlikely to go back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maira J, Kennewick

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Rob

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good older resort that could use a renovation. Food was better than expected but lacked flavor. Room was below average but goal was not spend too much timw there. Beach and bars were great.
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Staff & service
I enjoyed the set up of how things were.
Stayed 3 nights in Jan 2025

10/10 Excellent

Fasil Fenta

Stayed 5 nights in Jan 2025

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great waiters in the buffet restaurant--Felix always new what we wanted. Gabriel was great as well. The food was par except for the fish restaurant which the name excapes me for now. Great shrimp tacos.

10/10 Excellent

Tesfa Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

yasmin

Stayed 6 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location
Stayed 3 nights in Jan 2025

10/10 Excellent

Catalina Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very kind
Stayed 1 night in Jan 2025

4/10 Poor

Adeel

Traveled with family
Disliked: Amenities, property conditions & facilities
Room was broken down and had multiple areas with water damage. Broken appliances and inattentive maintenance. Not worth the money.
Stayed 5 nights in Dec 2024

10/10 Excellent

Howard Paul

Stayed 7 nights in Jan 2025

6/10 Okay

Jessica

Traveled with family and small children
Disliked: Staff & service, amenities
The service was not above and beyond like other places that we have stayed. The wait time to check-in was rather long and they were not super helpful when trying to ask questions. The pools we ok, but chilly for even the nicer weather. The beach and beach service was BY FAR the best place to be...minus the yelling lifeguards.
Stayed 5 nights in Jan 2025

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Saurav

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 6 nights in Dec 2024

2/10 Terrible

An

Disliked: Cleanliness, property conditions & facilities
Location was convenient, but hotel is old and rundown was not given a room until 5 PM. Arrive at the hotel at 1 PM water flow in shower was dripping for the whole stay.
Stayed 4 nights in Jan 2025