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Park Royal Beach Cancun - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Cancun - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Outdoor banquet area
Honeymoon Room | View from room
Honeymoon Room | Minibar, in-room safe, desk, laptop workspace
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪2 min walk‬
  • Cancun Interactive Aquarium
    ‪5 min walk‬
  • Marlin Beach
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior | View from room

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room

Honeymoon Room | Minibar, in-room safe, desk, laptop workspace

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | View from room

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • 796 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

Minibar, in-room safe, desk, laptop workspace

Deluxe Double

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace | View from room

Family Suite with Terrace

  • 1216 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony | Minibar, in-room safe, desk, laptop workspace

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Park Royal Beach Cancun - All Inclusive

3.5-star hotel in Zona Hotelera
Catch some rays on Park Royal Beach Cancun's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Onsite self parking is complimentary.

Park Royal Beach Cancun is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 333 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 179 out of 1006 reviews
Rating 4 - Poor. 124 out of 1006 reviews
Rating 2 - Terrible. 111 out of 1006 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
me and my family had a great time! the room was spacious and the balcony was very big. the staff was very friendly and attentive and the room service was on time everyday. the only thing was the smell in the rooms sometimes. other than that, its a great place to stay.
Stayed 7 nights in Feb 2025

8/10 Good

Asha

Traveled with family
We are here for week , everything is good, except bathroom doors kind of need to fix.thank you
Stayed 5 nights in Feb 2025

10/10 Excellent

Neeraj

Stayed 5 nights in Feb 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

8/10 Good

Gladhies

Liked: Cleanliness, property conditions & facilities
Food was ok, not the best.
Stayed 5 nights in Feb 2025

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Service very friendly
Stayed 3 nights in Feb 2025

6/10 Okay

Masanori

Traveled with family
Disliked: Amenities
Beautiful beach
Stayed 5 nights in Feb 2025

4/10 Poor

Cesar Fernandez

Liked: Cleanliness
Stayed 5 nights in Feb 2025

8/10 Good

Thomas

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was real great, exept the room we got. Because all was wet, not clean and even our son hurt his food. Bad of you is, does I can not send you here the picture and video of it.
Stayed 6 nights in Feb 2025

8/10 Good

Nilofar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, the room was nice and spacious with friendly housekeeping service. Food had variety at the buffet, it was hard getting a dinner reservation at one of the restaurants. The wait was a bit unorganized, had to get there extra early to get a reservation before it fills up which can eat up at your time to enjoy the resort. The beach was the best part although it was hard getting a chair, I would recommend adding more chairs. I got a massage and it was excellent service. The gym facility was nice. Overall a great cost friendly place to stay if youre looking for a simple all inclusive place to enjoy.
Stayed 5 nights in Feb 2025

6/10 Okay

VUONG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You have to get in line respiration for your dinner. Very annoying very hot so much people slow working. Food not good. Quality going down.
Stayed 5 nights in Feb 2025

4/10 Poor

Ryan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE READ ALL THE BAD REVEIWS BEFORE BOOKING HERE THAY ARE ALL TRUE!!! The beach was nice but we can only thank mother nature for that. The staff where impossible to work with and had no interest in fixing are complaints. Only two elevators in the building making very long waits to get to your room. the food was poor at the very best, nothing we tried to eat there was warm, cold things where warm and warm things where cold. thankfully no one got food poisoning. The A/C did not work in are room and the front desk staff did nothing to help. we even asked for a fan as the room was 26c all the time and no windows open. If you don't want to eat at the buffet every meal you have to make a reservation for dinner, but you will have no chance of making a reservation cause they use a hagiarchy system with color wrist bands that other colors have priority over yours. so really there is only one place to eat unless you buy into the time share program and get a better wrist band. This hotel is mostly for Mexico residents and for the most you will be discriminated against if you are waiting at the bar for drinks, line up for restaurants, ordering food or trying to get your order right. are group stayed for seven days and every day we ordered the same thing and only once did we get what we asked for. the biggest complaint of this hotel is the staff. I can not stress enough to read all the negative comments and then make your informed discission.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean front property across the street from a mall! My boys loved being in the ocean everyday We stayed in a family suite. Highly recommend. The picture of the room did not do it justice. It’s got a bedroom the size of a regular hotel room with a walk in closet and bath and the living area is large and also has its own full bath! The food was delicious and diverse. Always something everyone enjoyed. Ice cream machine during lunch time was a huge hit
Stayed 4 nights in Feb 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pro-beach, fresh french fries, champagne, drinks, clean, friendly, volleyball, hardworking staff, close to bus stop, food at Italian and Mexican restaurants, breakfast, family friendly. Meh-buffet, air conditioning in lobby(you’ll see) Con-making dinner reservations is archaic. Reservations open at 4:00 in the lobby, but get there at 3:15/30. Put a bag down on a wicker chair in the order you got there, go to the bar and drink. Bring your deck of cards and make the best of it. That is the best way to handle a system that needs to be seriously upgraded.
Stayed 6 nights in Feb 2025

2/10 Terrible

Jellice

Traveled with group
Disliked: Staff & service
The staff stole items from my room while at breakfast. The manager essentially defended the employee by stating it was my fault because the items were not in the safe. As if the safe was big enough to hold a lot of items. Would not recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

LUCILA, HARTFORD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family suite with balcony room was bigger than i expected with 2 bathrooms. I loved the room with balcony at a reasonable price that I was able to afford. Every day the room was cleaned,all staff was respectful and were attentive to our needs and were available to assist with any questions we had. Enjoyed the location, it was perfect not too big and over packed. Walking distance to the mall and public bus line. Buffet was nice and the staff make sure we were taken care off. Wouldn’t change a thing.
Stayed 5 nights in Feb 2025

8/10 Good

KRISTI MARIE

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Debra, Prairie Village

Traveled with group
Liked: Staff & service
Disliked: Amenities
There are better choices than this resort in the Cancun area. Property is understaffed. There is no room service. You cannot make dinner reservations. Furniture is dirty. On the plus side, the beach area is very nice with no rocks. I would choose another resort, especially for adults.
Stayed 16 nights in Jan 2025

4/10 Poor

Carlos

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Sokun Kheiv, Memphis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
The beach and ocean were the highlight of the trip. There was plenty of loungers available by the water. That’s what we had come for! This was a small resort. The food was not up to par. It would have been nice to have more options and options for room service or bring food to our room. Our room was a large family suite which was great for our family of 5 but did not have a balcony or terrace as we had expected. There was no air flow though the room-no windows to open.
Stayed 5 nights in Feb 2025

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in took over an hour, staff at the desk was horrible! Staff in restaurants and bars was nice. Food was horrible. We’ve been to Mexico over 15 times and this was the worst experience. I’ve never left a negative review after a stay but the front desk could be the worst of the worst. Check in and check out is a NIGHTMARE! Would not recommend. Check out RIU properties or Royal Solaris for better quality.
Stayed 3 nights in Feb 2025

8/10 Good

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

2/10 Terrible

Svitlana

Stayed 7 nights in Dec 2024