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Posada Amor Hotel Boutique

3.0 star property

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December 2024
January 2025

Photo gallery for Posada Amor Hotel Boutique

Terrace/patio
Mexican cuisine
Bar (on property)
Bar (on property)
Iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ave Javier Rojo Gomez Super Mz 1, Manzana 9, Lote 3, Puerto Morelos, QROO, 77580
  • Puerto Morelos Artists’ Cooperative
    1 min walk
  • San Jose Catholic Parish
    1 min walk
  • Puerto Morelos Town Square
    1 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    26 min drive

Room options

View all photos for Love Triple Room

Iron/ironing board, free cribs/infant beds, free WiFi

Love Triple Room

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Love Quadruple Room

Love Quadruple Room | Iron/ironing board, free cribs/infant beds, free WiFi

Love Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Love Double Room

Iron/ironing board, free cribs/infant beds, free WiFi

Love Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Beach/ocean view

Hotel Arrecifes Suites

Pool
Parking included
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (455)
The price is $179
per night
$219 total
includes taxes & fees
Jan 6 - Jan 7
Hotel Arrecifes Suites

About this property

Posada Amor Hotel Boutique

3-star Puerto Morelos hotel close to Puerto Morelos Beach
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a garden are onsite.
Posada Amor Hotel Boutique offers 12 accommodations with complimentary bottled water and coffee/tea makers. This Puerto Morelos hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Puerto Morelos hotel also offers a terrace, tour/ticket assistance, and a garden.

Posada Amor Hotel Boutique has designated areas for smoking.

Onsite venue - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 2 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 150.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 700 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Posada Amor Puerto Morelos
Hotel Posada Amor
Posada Amor Puerto Morelos
Posada Amor
Posada Amor Hotel Boutique Puerto Morelos
Posada Amor Boutique Puerto Morelos
Posada Amor Boutique
Posada Amor Puerto Morelos
Posada Amor Hotel Boutique Hotel
Posada Amor Hotel Boutique Puerto Morelos
Posada Amor Hotel Boutique Hotel Puerto Morelos

Posada Amor Hotel Boutique Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 177 reviews" "
Rating 8 - Good. 65 out of 177 reviews" "
Rating 6 - Okay. 32 out of 177 reviews" "
Rating 4 - Poor. 19 out of 177 reviews" "
Rating 2 - Terrible. 18 out of 177 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL IS CLOSED DUE TO BANKRUPTCY - IT SHOULD BE REMOVED FROM ALL TRAVEL WEBSITES
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is closed and shut down for business.. I arrived and had a horrible experience. Nobody knew nothing about why they shut down.. All I know is that I want a refund.. It’s not a lot, however that’s not good business.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property closed for renovation and I was not informed.
Stayed 1 night in May 2019

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping , one block off the beach, but when your in your room it is a feeling if being tucked away. Really tranquil and peaceful.
Stayed 1 night in Mar 2019

2/10 Terrible

sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Claimed I had no reservation even though I had the email also said same thing to my daughter and next day met two girls and they were told they had no reservation even with the email something is not right do not trust this place at all
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying there for years and it only gets better each time!
Stayed 7 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
No internet in rooms. Very noisy. No hot water. The location was great,. The roof leaked.
Stayed 6 nights in Feb 2019

6/10 Okay

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very adequate for the price. I found it to be clean. The bed however was uncomfortable and the music from the boutique and surrounding area did not stop until two in the morning and even with earplugs I found it hard to sleep.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Puerto Morelos. Homey and comfortable.
Stayed 4 nights in Jan 2019

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
this ended up being a last minute choice due to other travel situations, but overall enjoyed out stay, a couple of things...location is awesome, music in neighbouring bar was a bit loud but ended about 10pm, wjfi was only available in common areas, so that was less than convienient at times ( common areas are outside and when it rained we essentially had no internet access.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bathrooms need to be closed half door no ceiling shower hesd need Repair
Stayed 8 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It has a lively grapevine covered courtyard. Close to square, nice bar area with great wirjers
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to rest after traveling.....convenient.
Stayed 1 night in Oct 2018

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY
Worst ever in all my years of travel.Checked in w/ teenage daughter at night, and checked out next am. Had to prepay ; non-refundable(of course). Didn't resemble pics on website AT ALL. Last 2 pics show door to room which could be accessed by anyone coming in street from back. Flimsy lock can be clipped by even me. Room bug infested, and notice the huge gaps in slats on door, so can't use light as more bugs come in through them. Woke up eaten alive by bugs. Worst (can't see from pic) but it's all one room-toilet shower and beds. Mold EVERYWHERE. Half-wall next to bed WET with mold. Most disgusting room I've ever seen. Unsafe. Hotels. com: TAKE THIS HOTEL OFF YOUR website so others don't get ripped off or ill as we did. Found another hotel only a few dollars more that was lovely the next am. Had to pay 2 hotel stays for our vacation, but no way we could stay there.
Stayed 6 nights in Jun 2018

6/10 Okay

Verified traveler

Excellent location , unexpensive , good mattresses but cold shower , insects on the floor . P
Stayed 2 nights in May 2018

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, room comfort
Romantic and lovely in the heart of it all
Hotel Posada Amor is a lovely decorated and quaint hotel right in the middle of the beach area of Puerto Morelos. In 30 seconds you are at the main square with children's playground and artisan's market on Friday and Saturday nights, bars and restaurants; another 30 seconds to the beach. The grapevine-covered main hall and the accent lighting in the evening is very romantic. There is a bar at the very front and the delicious Le Papillon restaurant is adjoined. Our room was located at the rear across from the free parking area and featured an outdoor dining table with gardens and accent lighting. The room was clean and had air conditioning and a cable television. There was also a coffee maker, fresh towels and toiletries. The shower water was very hot. There was a faint mildew odour upon arrival which soon dissipated once the air-conditioning and ceiling fan got the air circulating. The fan made an annoying clicking sound on one of the five speeds, but when adjusted the sound stopped. There was a mechanized on/off sound up on the roof during the night, likely from the water pump but it must have been because other tenants in the next-door rooms were having showers. The service manager Rafael speaks good English and was accommodating in providing a service for us when we wanted to send postcards but our flight was departing on Sunday morning and the post office was closed. When I return to Puerto Morelos I will stay here again.
Stayed 2 nights in May 2018

2/10 Terrible

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid.
Condition of the room was bad - tiny, broken window slats, no glass window in the shower at all, dark, damp, water running constantly off the roof onto the entranceway to this room. The room itself was full of mosquitos and other tiny insects. No wifi in the room, only near the reception, outdoors. Also, a loud bar in the front that seems to be their primary business. Staff was friendly, but wouldn't switch me to another room (have no idea if one was available, but I think so). Had to take a sleeping pill to get through.
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We have stayed at Posada Amor 3 times in the last 5 months and each time we get a room that was worst than the one before. The last time we stayed I reserved a room with one full and one twin. I was given a small room with one full, the toilet and shower where in the same room like and RV. The room smelled terrible and the ceiling fan was so dirty we would not turn it on. The staff is very nice and the bar attached to the hotel is wonderful. Unfortunately, we won't be staying there anymore.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, convenient, safe and clean!
The hotel has changed hands since we were last there, but it remains safe, friendly and affordable. The new owners have updated the beds and bedding, and added some nice art work and small things like art work. Also added are TV's, which we don't use.

6/10 Okay

Wendell, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty, Quaint, Convenient, Mildewed
We would have loved being in this inn had it not been for the stench of mildew in the bedding. It not only interfered with our sleep, but we also know that the spores of mildew are detrimental to health. The staff were nice, but did not go out of their way to be of service. No one told us where to contact someone in case we should need anything after they closed; and they closed very soon after we checked in. When we asked them for restaurant recommendations, the man literally said, "Our restaurant. The one that is here." And that was all he said. Also, no one mentioned to us before checking in that the entire city square, extending outward to our hotel and the other streets adjacent to the square, was a massive road project. The pavement and sidewalks were ripped out and men with heavy machinery were in full throttle scraping and ripping and spraying down and leveling to prepare for new pavements. Our driver who brought us in from Cancun where we had returned our rental car couldn't access our hotel. With our luggage we hiked over the destroyed road surfaces, not even sure where to find the hotel. It was amusing, really. But the hotel manager neither forewarned us nor commented on the havoc that confronted us, his guests. That is not the guest-host relationship basic human compassion requires!
Stayed 1 night in Mar 2018

6/10 Okay

peg, chicago

Liked: Cleanliness, staff & service
Best location Really nice staff, good rates
Loved the coziness here—very hip. Don’t expect the Hilton here—expect a great adventure right in town—great bar too
Stayed 1 night in Feb 2018