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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
2 bars/lounges, swim-up bar, poolside bar, beach bar
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • All inclusive
  • Room service
$225
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(44 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(77 reviews)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.2 out of 10
Wonderful
(43 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

8.8 out of 10
Excellent
(80 reviews)
  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2

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About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star resort in Centro - Supmza 001
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury resort also offers a steam room, a fitness center, and a garden.

Privilege Aluxes Isla Mujeres Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 853 out of 1249 reviews
Rating 8 - Good. 244 out of 1249 reviews
Rating 6 - Okay. 88 out of 1249 reviews
Rating 4 - Poor. 37 out of 1249 reviews
Rating 2 - Terrible. 27 out of 1249 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller scale, adults only all-inclusive was a delight. Was not overly busy so quite relaxing. Food was good quality, pools and beach were great. Would stay again, which is saying a lot because I love the food on the island so much that this was the first time I’ve done AI here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and amazing stay! Communication was the key and it was great!
Stayed 5 nights in Jun 2025

10/10 Excellent

Brian

Stayed 7 nights in May 2025

2/10 Terrible

Carmen Michael

Traveled with partner
Disliked: Cleanliness, amenities
Very rude staff. Nothing was included, not water or food. Drinks were terrible. Very hard to come by any cold water. Have to wait an hour for sub par room service. House keeping very inconsiderate. No privacy. Barged in our room on us many times. Our ocean front balcony was actually overlooking the cemetery and trash area for the resort. It smelled. They only wanted to clean the room while we were in it trying to nap, then got defensive when we told them to go away. They have "5 restaurants" but one is just poolside snacks, 2 are reservation only and just on certain days, the one we did manage to get was inedible. Dont ever count on your mini bar getting refilled. Do not stay a week, or at all for that matter. It was hell, hot hell dogshit. Ps; theres only 3 types of terrible skunked beer that they dont bother to refrigerate.
Stayed 7 nights in Jun 2025

6/10 Okay

Roxana

Liked: Cleanliness
We enjoyed some of the things privileges has to offer but it wasn’t a 5 star as noted.
Stayed 4 nights in May 2025

10/10 Excellent

Hannah

Stayed 7 nights in May 2025

10/10 Excellent

Teresa J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great food. Excellent staff. Great location. Thank you Greta and Alejandro for your service in the restaurant. Thank you Jorge and Dani for your service at the beach. We loved all of it. We hope to return.
Stayed 7 nights in May 2025

8/10 Good

lauren

Traveled with partner, Traveled with family
Liked: Cleanliness
This property was nicely maintained, very clean and aesthetic. We did have issues with our toilets flushing, and some staff wasn’t very welcoming. Overall, I would stay here again but might forgo the all inclusive option as dining was very limited, and we were so conveniently located to all the wonderful food on Hildago. Satay was a very good restaurant within the hotel.
Cemetery view near or “Garden View Room”
Pool bar, met wonderful people, drinks were semi fast and good. Music could be described at contemporary jazz… in the evenings there was a decent local band.
Meal at Satay. Very good service and food.
Stayed 5 nights in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, amazing staff, we will be staying again.
Stayed 2 nights in May 2025

10/10 Excellent

Lieselotte, Nacogdoches

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was the third time we went up there we love it great service great people we took all inclusive the apartments that we had was nice and big we booked Garden view
Stayed 7 nights in May 2025

10/10 Excellent

Lacey

Stayed 7 nights in May 2025

10/10 Excellent

Sam Harlan

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Staff was amazing
Stayed 7 nights in May 2025

8/10 Good

christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry convenient to beach. Great staff
Stayed 4 nights in May 2025

10/10 Excellent

curtis dale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and property
Stayed 5 nights in May 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2025

4/10 Poor

Keturah

Liked: Cleanliness, property conditions & facilities
The location could not have been more centrally located to North Beach, the malecon, and centro. There were a couple of staff members, Jose (bellman) and the wonderful lady who was the omelette chef who deliver exemplary world class service. The room was clean and well maintained. The property was more elegantly designed and appointed than was evident to me prior to booking. Beach time - lounging by the beach at this property is far less than ideal. First, you have a minuscule amount of space from the time you step into the ocean until you reach the buoy. Swimming is impossible because people are compacted in the tiniest area I’ve ever seen. Swimming on the other side of the buoy is highly inadvisable because right up to the buoy and alongside it boats of all types are constantly speeding by or yelling from loud speakers on party catamarans for everyone to clear the water so they can dock in the tiny area allotted to this hotel. Despite staying in an oceanfront property we had to pay for visits to other beach clubs in the area that were alongside better strips of the beach with more access. We purchased AI solely to enjoy drinks and snacks on the beach, as we knew from other reviews dinner service was not good. Service ranged from apathetic to surly & the food was inedible. Drinks were equally bad. Watched a Paloma being made, it was a glass of Fresca & splash of tequila. We gave up after Day 2 and opted for beach clubs we paid for during the remaining days of our stay.
Stayed 4 nights in May 2025

10/10 Excellent

Viviana, Houston

Stayed 2 nights in May 2025

10/10 Excellent

Robert, Trinity

Stayed 14 nights in May 2025

10/10 Excellent

Harris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff and one of the best beaches in the Caribbean
Stayed 5 nights in May 2025

10/10 Excellent

Stacey

Stayed 3 nights in May 2025

10/10 Excellent

Rochelle

Stayed 3 nights in May 2025

8/10 Good

Orlando, tamarac

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property and amenities were great. Beaches were nice other than the boats pass by too close to swimming area. Great service to your shady beach cabanas. Waiters will bring your drinks and food to your cabanas.
Stayed 3 nights in May 2025

4/10 Poor

Gary

Traveled with group, Traveled with family
Disliked: Amenities
We had issues with our penthouse suite. Items were breaking and our front door would not shut. We asked several times and the guy at counter didn’t care. We came back one night and our room door was wide open. All the beer at pool was very warm and not cold. The sodas were flat with no taste. Bartenders not friendly throwing things around. I would not stay her ever again. It is convenient for shopping
Stayed 3 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

Beautiful beach. Excellent location. Would stay here again
Stayed 4 nights in May 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great time. Pool bar service was phenomenal.
Stayed 5 nights in May 2025