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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
Land view from property
2 bars/lounges, swim-up bar, poolside bar, beach bar
Boating

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Isla Mujeres Cemetery
    ‪2 min walk‬
  • Cocal Beach
    ‪2 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪3 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star resort in Centro - Supmza 001
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury resort also offers a steam room, a fitness center, and a garden.

Privilege Aluxes Isla Mujeres Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 spa tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 738 out of 1127 reviews
Rating 8 - Good. 239 out of 1127 reviews
Rating 6 - Okay. 85 out of 1127 reviews
Rating 4 - Poor. 33 out of 1127 reviews
Rating 2 - Terrible. 32 out of 1127 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the room. Located by loading dock. Beep beep beep in the morning with trucks backing up. Offered to move us but since this was our twelfth year at this resort they should of gave us a better room to start with. Refrigerator was not cold. Ask for towels 2 days in a row and never got any. Will not be going back.
Stayed 9 nights in Nov 2024

10/10 Excellent

Holly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach! I enjoyed walking around Isla in the morning. Great place to stay on the island!
Stayed 4 nights in Nov 2024

2/10 Terrible

Priscilla

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Terrible sewage smell in the rooms and hallway
Stayed 5 nights in Nov 2024

8/10 Good

Keith

Stayed 3 nights in Oct 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Samuel, Alex, and Ricardo come to mind from the bar service area as extremely great ambassadors for the property.
Stayed 6 nights in Nov 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. The restaurants are good especially for an all inclusive. The only complaint I would have would be the water in the shower didn't get very warm. Other than that, I would stay here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark, Grove City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is awesome. Music at the beach needs some help
Stayed 7 nights in Nov 2024

10/10 Excellent

Lucie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was optional all inclusive
Stayed 3 nights in Nov 2024

6/10 Okay

Amanda, Covington

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Nacogdoches

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love this place. We won’t stay anywhere else.
Stayed 4 nights in Oct 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our waiters Ricardo & Wendy & Santiago were amazing!
Stayed 7 nights in Nov 2024

6/10 Okay

Maria

Traveled with partner
Liked: Amenities, property conditions & facilities
Check in process took longer than usual cause room was not clean when it was time to check in. After they gave us the room jacuzzi was dirty, we told the bell boy but he said we can call front desk but he is not responsible for that. That night we couldn't sleep cause it was so noisy room provided ear plugs and hotel staff said it was normal because of "Dia de los muertos". Next day without too much sleeping we went to the beach were the hotel serves the guests picked an empty spot and asked for a drink to which they responded "service starts at 10am (it was 9am). I went to the hotel bar and brought drinks but at 10am no one started to offer the service in the beach, we started to see someone almost at 11am when they said we have to move cause we didn't reserved that bed. I asked what was the process of doing so and the guy from the hotel made me look and said, this is for the guests, and lift my arm to show him the all inclusive band in my hand and he said you still can't use that bed cause you didn't reserved it. I told him that i was not aware of the process to reserve it. He said you can ask in the front desk but for now you need to leave this bed. I told him he was discriminating cause i was speaking spanish and he never made an effort to help me to reserve that bed even when it was vacant when I found it so I figure it was just a matter to pay for it but no one allowed me to do so. Transportation services weren't convenient either, i recommend not to use the ones offere
Stayed 2 nights in Nov 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor. Stay here.
Another amazing stay here. Zero complaints.
Stayed 7 nights in Oct 2024

8/10 Good

Brian

Stayed 7 nights in Oct 2024

10/10 Excellent

seth

Stayed 7 nights in Oct 2024

10/10 Excellent

Katelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Hospitable. Great experience!
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Stayed 3 nights in Oct 2024

10/10 Excellent

Colter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Ashley E

Stayed 6 nights in Oct 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort great location
Stayed 1 night in Oct 2024

10/10 Excellent

Luis armando, west covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

lisa, Helotes

Liked: Cleanliness, staff & service, property conditions & facilities
We have going to PA for the last 8 years at least twice a year. The service is always excellent and PA never disappoints. We look forward to returning in 2025.
Stayed 4 nights in Oct 2024