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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Deluxe Suite Garden View | City view
2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Living room | 40-inch plasma TV with cable channels, TV, iPod dock

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Suite Luxury

View from property

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star resort in Centro - Supmza 001
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury resort also offers a steam room, a fitness center, and a garden.

Privilege Aluxes Isla Mujeres Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 763 out of 1155 reviews
Rating 8 - Good. 239 out of 1155 reviews
Rating 6 - Okay. 85 out of 1155 reviews
Rating 4 - Poor. 36 out of 1155 reviews
Rating 2 - Terrible. 32 out of 1155 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Zacharia

Traveled with partner
Location was a plus, disliked all the negative online information about former employees robbing rooms. This was concerning and hope it is resolved.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ellen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible experience here. The staff were so friendly and worked so hard to make sure everyone was getting what they need. The resort was beautiful and we loved walking around town
Stayed 4 nights in Feb 2025

10/10 Excellent

Leon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely perfect. The staff was amazing, the food delicious, and the location cant be beat! We'll be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our stay at PA. We found the resort to be just as we remembered from our previous stays over a span of about 15 years. The property has been well-maintained, remodeled, and continues to offer a pleasant experience. As in the past, we opted for the all-inclusive package due to its affordability. While we aren't heavy drinkers, we do enjoy having a few drinks and snacks throughout the day, and we felt the package offered good value. It was like 190$ USD each for 6 days. So duhh... Didn’t feel guilty eating lunch or dinner elsewhere if we were out and about. The staff at the resort have always been friendly and accommodating. It's important to remember that you are in Mexico, so language barriers and cultural differences may sometimes affect interactions. In our experience, the staff consistently provided excellent service with a friendly smile. Overall, we had a great time and would highly recommend PA to others. Thank you to the entire staff for making our stay very relaxing and enjoyable! We’ll most likely be back again even though we like trying other locations. We also did a couples massage. It was phenomenal. I highly recommend.
Stayed 5 nights in Feb 2025

4/10 Poor

Shawn

Traveled with partner
Disliked: Cleanliness, staff & service
My room was burglarized on 2/12/25. According to management, multiple rooms were also burglarized that day. A manager took down my information and said they would get back with me to make things right. It’s been a week and I still have not heard from them.
Stayed 4 nights in Feb 2025

10/10 Excellent

Melanie

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, service, hotel, breakfast's was excellent!
Stayed 6 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 7 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 6 nights in Feb 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

CAROL LYNN, Northbrook

Traveled with partner
Liked: Amenities
The property was beautiful, and the staff was friendly. Food was good. A very relaxing place to stay.super clean. The only few draw backs was with the elevator was broken a couple days. I had a bad knee, did not like climbing the stairs. Overall, very pleasant vacation.
Stayed 6 nights in Feb 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh Isla how we love you soo much! Being on this beautiful, chill island coupled with staying at an incredible resort on playa Norte is fabulous. This is the 2nd time staying at Aluxes and it did not disappoint. We love the small, boutique feel and having the option of doing breakfast only is so perfect. The breakfast buffet is excellent as well as breakfast on the beach. We would get cappuccino every morning at the beach bar, take a stroll on the beach then head to breakfast. During the day, we would split between pool and beach at end of day…you can’t miss those incredible sunsets on playa Norte! It is so fun to head out every night and be able to walk to the many restaurants that Isla has to offer and also the street vendors are the best. Tacos, burritos, churros… all delish! We did chose to do one all inclusive day and it is so worth it for the $$. The cocktails are made well, not watered down and in real glasses! We have been to many all inclusive resorts where the drinks are terrible. The food served, especially the ceviche, at the beach restaurant is sooo good, I would order it every day if I was doing full all inclusive. We rented a golf cart from the hotel which is super easy and just perfect to have one day to get out and explore the island. Our room was a city view, overlooking the cemetery which we thought was soo cool and the best part was we did have a small ocean view to the east and north of us that we did not expect!
Stayed 7 nights in Feb 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great . Amenities were perfect. Close to the beach an down town. Many dinning options.
Stayed 8 nights in Feb 2025

10/10 Excellent

patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so close to Hidalgo St with so many dining & shopping options. And the beach is beautiful
Stayed 3 nights in Feb 2025

6/10 Okay

Joseph Patrick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I did not like the fact that I was made to purchase water if I wanted it. I think bottled water should be available for guests at no cost. When I asked for it I was told I had to buy it.
Stayed 8 nights in Jan 2025

10/10 Excellent

Ravit

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Patrick

Fantastic hotel
Stayed 14 nights in Jan 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 5 nights in Jan 2025

10/10 Excellent

Kristen

Stayed 4 nights in Feb 2025

6/10 Okay

Shawn Thomas, West Bridgewater

Traveled with partner
Liked: Amenities, property conditions & facilities
Have stayed in the past. Rooms didn’t seem as clean.
Stayed 7 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Spencer, Clive

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 5 nights in Jan 2025

10/10 Excellent

Antonio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Great service
Stayed 4 nights in Jan 2025