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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar, poolside bar, beach bar
Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • All inclusive
  • Room service
$228
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(44 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(77 reviews)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.2 out of 10
Wonderful
(42 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(78 reviews)
  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2

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About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star resort in Centro - Supmza 001
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury resort also offers a steam room, a fitness center, and a garden.

Privilege Aluxes Isla Mujeres Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 832 out of 1222 reviews
Rating 8 - Good. 240 out of 1222 reviews
Rating 6 - Okay. 86 out of 1222 reviews
Rating 4 - Poor. 36 out of 1222 reviews
Rating 2 - Terrible. 28 out of 1222 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beach area was private to guest. Hotel is located near the ferry making it eady to get around between beaches .
Stayed 3 nights in May 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to navigate. 24 hour room service a plus. The staff! The room was huge. The bathroom setup was easy for 2 people. Our balcony had chairs and loungers. Great employees! A big thank you to these staff members- Heli, Gamaliel, Santiago, Samuel, Eddie, Jesus @ front desk, Mario for keeping me stocked with Diet Coke, and Juanito for taking great care of our room.
Stayed 4 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Walkability and golf cart exploration
Stayed 6 nights in Apr 2025

10/10 Excellent

Robert, Temple

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Awesome beach!
Stayed 7 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love our stay at Privileges. The staff are so attentive, especially Alex, Samy and Eddy at the bar. Thank you for always making us feel special.
Stayed 7 nights in May 2025

10/10 Excellent

Rosalinda Yolanda

Traveled with family
Liked: Cleanliness, amenities
Wonderful resort
Stayed 5 nights in May 2025

10/10 Excellent

Fernando

Stayed 4 nights in May 2025

10/10 Excellent

Mark, Grove City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and staff were the best
Stayed 7 nights in May 2025

10/10 Excellent

Jacqueline, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first trip to Mexico at Privilege Aluxes was an absolute dream. The resort and Island itself is absolutely gorgeous. From the stunning beach and crystal clear blue waters to the warm, attentive staff and cozy, relaxing atmosphere, everything exceeded our expectations. The spacious, cool airconditioned room with a balcony jacuzzi was perfect for unwinding and retreating from the sun, and the food was fresh and delicious with a variety of menu options including appetizers and desserts. Breakfast buffet and coffee bar was the perfect easy start to the day. We loved the swim-up bar and pool area but the main attraction is the 2 min walk to a perfect beach. It was the perfect blend of relaxation and luxury, and we can’t wait to return!
Stayed 7 nights in Apr 2025

8/10 Good

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 9 nights in May 2025

10/10 Excellent

Clarissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolute beautiful. Well kept inside and out.
Stayed 4 nights in May 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful vacation!
Stayed 9 nights in Apr 2025

10/10 Excellent

Jeremy

Stayed 3 nights in May 2025

8/10 Good

Tashna, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is perfect. Walking distance from the ferry and pretty much on the beach. Directions to the main entrance could be a little clearer but we eventually found it. The staff is exceptional and even welcomed us with a glass of champagne. The rooms are definitely dated and could definitely be cleaner as there was hair in the corners of the room and in the shower. The towels were very old and hard and crunchy, I did not appreciate that. They offered us the all inclusive option for $60 which we did for one day. The breakfast is included in the stay was pretty decent. However, the dinner option at the steakhouse was AWFUL! It was served Brazilian churascharia style. They had 6 different meat 3 of which were pork and we don't eat pork. When they did bring the steaks over they served us the most meager portions possible. And when we asked for more they had an issue with that. We explained that we had barely eaten the entire time and one server took pity on us and brought us back a second slice of steak. We left there hungry and went to eat elsewhere. They only serve bottom shelf liquor with Jose Cuervo being the only tequila option. Once I asked the bartender at the pool if there were any top shelf option he responded "Do you see any?" Overall the stay was fine but this resort is definitely not 4 or 5 star worthy. It's a 3 at best. If you do decide to stay here eat at one of the many restaurants 2 blocks away. They were all amazing!
Stayed 4 nights in Apr 2025

10/10 Excellent

Riley James Alldredge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best AI and location in Isla Mujeres, we will be back.
Stayed 5 nights in May 2025

10/10 Excellent

Karen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice getaway for me, my husband and our friends, for my 50th birthday! The grounds were clean and well maintained. It was peaceful and quiet, the Mexican buffet on the beach was great, as were the tacos at the Beach Club, the breakfast buffet at Sabor and the dinners we enjoyed at the brazilian steak night and Japanese food at Satay! Thank you also to Michel who went the extra mile with cake, rose and rose petals in our suite for my birthday, and rose petals and a beautiful romantic beach dinner for me and my husband. There was rarely a time we couldn't find seats together out near the beach, and the pool swim up bar attendants were friendly and efficient. Unfortunately as with most all-inclusives, the alcohol was subpar and it was not even an option to pay for the good stuff. Drinks were very weak. But, that's really the only complaint we had. We rented a golf cart a couple times and went other places on the island, which was fun. But there is plenty of shopping and eating within walking distance if you prefer. I highly recommend Privilege Aluxes and expect we will return sometime!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this resort and will definitely be going back again. The food was great and actually had flavor, and the service and drinks were excellent. It was great they had DosXX's on tap as well as other good beer selections in bottle or cans and the liquors were not the cheapy stuff other places give. Had a problem with our plumbing in the first room we were put in, but they quickly moved us to another without much inconvenience. Great clean beach on beautiful Norte Playa and great place on the island within walking distance to great restaurants and nightlife. Very nice clean amenities and very quiet atmosphere if you wanted to just relax. Great experience overall.
Stayed 8 nights in Apr 2025

10/10 Excellent

mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, good food, great beach and located near lots of walkable shops and restaurants.
Stayed 5 nights in Apr 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this property. The food was incredible. It was safe, the beach beach is just steps away and arguably the clearest sections of water on the island. Every single staff member we encountered was extremely friendly and helpful. It will become a go-to destination for us
Stayed 5 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 6 nights in Apr 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here around 13 times. It’s always amazing.
Stayed 3 nights in Apr 2025

4/10 Poor

Jose Arturo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They described themselves as an adult only hotel. It felt like a senior citizen hotel. From the music they play and the musicians that play in the pool. It feels like elevator music…. The pool is great it’s just the vide sucks.. they need to add activities to get it more exiting.
Stayed 7 nights in Apr 2025