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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Boating
Land view from property
2 bars/lounges, swim-up bar, poolside bar, beach bar
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪116 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Living room | 40-inch plasma TV with cable channels, TV, iPod dock

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Suite Luxury

View from property

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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Front of property

Izla Beach Front Hotel

  • Pool
  • All inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1021)
The price is $160
per night
$197 total
includes taxes & fees
May 17 - May 18
Izla Beach Front Hotel

About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star resort in Centro - Supmza 001
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury resort also offers a steam room, a fitness center, and a garden.

Privilege Aluxes Isla Mujeres Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 750 out of 1142 reviews
Rating 8 - Good. 238 out of 1142 reviews
Rating 6 - Okay. 86 out of 1142 reviews
Rating 4 - Poor. 36 out of 1142 reviews
Rating 2 - Terrible. 32 out of 1142 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Derek, Onsted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing location on a great beach and walking distance to a bunch of great bars, restaurants and shopping. Hotel is showing some age and things break regularly, some days with little hot water or elevators out of service but nothing too bad. Staff is largely nice and attentive but even when you booking all inclusive you have to sign for everything and they are not always great about getting you the ticket in a timely matter and several days at breakfast it was hard to get someone to refill coffee. None of that was big deal but there is one thing that was a big deal. The walkway between the spa and gym leading to the pool deck there is an unmarked step that we witnessed at least half of the guests trip over, At least it should be painted safety yellow and probably should be a ramp. Overall the property, staff and location are amazing and wouldn't hesitate to go back.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great location, located on beautiful beach where you can walk the long stretch of beach. Privilege resort has private beach area that is set back from the crowds of people on the public beach. Easy walk to town and menu strip with restaurants and bars. Food was outstanding for all inclusive. Thoroughly enjoyed my stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Robin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Priveleges. We ended up with unit 616 which is a Deluxe Ocean view suite. This unit was at the beach end of the property and had an amazing deck and view. The pool decking has been upgraded to a composite material since our last visit which was a nice addition. The staff and food were excellent. Having breakfast and dinner at Playa Norte Beach Club, was fantastic. The loungers and palapas on the beach were relaxing and enjoyable. I would suggest booking garden or ocean view rooms at this property, as the other categories may put you on the street or graveyard side of the property. The location is great with walking distance to the beach, restaurants, shops and bars, plus many street food options. The ferry terminal is walkable, but it is only 100 pesos or so to take a taxi. I would rate this as an excellent place to stay.
Stayed 2 nights in Jan 2025

4/10 Poor

Gina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was conveniently located. It was clean. The staff was primarily Spanish speaking only. They served margarine and I was unable to get butter. I haven't eaten margarine in 30 years. No 5 star resort should even cook with margarine. The food basically had no taste. The sandwiches and fries were ok. You had to use cards for beach or pool towels. A 5-star resort should have towels on chairs or available as often and as many as you need. For the price we paid, I can't believe they were so worried about steeling a few towels. The towels were not great quality, so I wouldn't want one anyway. They are understaffed horribly. One poor waiter was doing the entire beach area and one bartender. In my experience at other resorts, we had a bucket with ice and beer and drinks refreshed continuously. They would only put one beer in the refrigerator at a time. So we had to call room service or walk to the bar across the street to get another. Room service took about 30 mins. In comparison to other resorts I have stayed at in Mexico, I would give this one 3 starts at the most.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lynnette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to beautiful private beach and local restaurants & bars.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect and everything about the resort was fantastic! Highly recommend.
Stayed 7 nights in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Hotel is very clean and well maintained. Food was about average. Only real issue were the guests that spent all day at the pool bar and then yell and scream obscenities for hours because they’re wasted. These were people in their 40s-60s acting like spring break college kids. We had a lovely room near the pool and were glad the pool bar closed at 6. The staff at the hotel were really friendly and went out of their way for you.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandra

Stayed 5 nights in Dec 2024

6/10 Okay

David

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Shaun

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was great except we had no hot water the first two days.
Stayed 4 nights in Jan 2025

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Roach in bathroom
Stayed 7 nights in Jan 2025

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, beautiful property

Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
Stayed 2 nights in Jan 2025

6/10 Okay

travis

Traveled with family
Liked: Cleanliness, staff & service, amenities
No hot water for days, pool heater broken as well. No partial refund or apologies
Stayed 7 nights in Jan 2025

10/10 Excellent

Sundeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, access to the beach, pool was awesome. Food was great especially at the beach
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
Stayed 6 nights in Jan 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Food and the property was wonderful Housekeeping and restocking the mini fridge didn’t always get done Main thing was not ever having hot water for showers every day we were there.
Stayed 7 nights in Jan 2025

10/10 Excellent

SUSAN

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. A most
Stayed 5 nights in Jan 2025

4/10 Poor

Shannon

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Will not go back

Checkin was easy. The room was nice and the bed was comfortable. It stayed very cool in the room despite being windy and rainy outside There was no hot water for showers for the three days we were there. The morning of check out they finally had hot water. - but I had already packed everything so didn’t get to take a shower. We did not receive our complementary bottle until day before check out. They never refilled our mini bar in the room either Many of the wait staff - especially at playa Norte beach were not friendly and looked irritated to be there and deal with customers. The beach area and chairs were nice and the drinks were decent. The pool was very chilly and not alot of people at the pools or pool bar. They had a taco stand but you couldn’t even go get a taco and go sit to eat it. Why have a taco bar if you can’t even get a taco?! I had to go to the beach bar to actually order a drink though as they were not attentive at all. Food was mediocre at the resort. Breakfast buffet boring and not a lot of options for an all inclusive. I would not pay again for all inclusive based on food alone. And based on service of staff and no hot water I would not and will not ever stay here again. Do not recommend to stay here. For the amount of money we paid we were very disappointed. Staff didn’t even seem to care about our concerns.
View from room
View from beach chairs
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to all the best restaurants. Good breakfast buffet included.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Devon

Stayed 8 nights in Jan 2025

10/10 Excellent

Christine Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing!
Stayed 8 nights in Jan 2025