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Real Inn Cancún

4.0 star property

Choose dates to view prices

Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Front of property
Premium bedding, in-room safe, desk, blackout drapes
Master Suite Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Tortuga Beach
    ‪14 min walk‬
  • La Isla Shopping Mall
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Room, Lagoon View

Executive Room, Lagoon View | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, Lagoon View

  • 215 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Master Suite Vista a la Laguna

  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Dos Camas Vista al Boulevard

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Dos Camas Vista a la Laguna

  • 344 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Vista a la Laguna

  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Vista al Boulevard

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Vista a la Laguna

  • 344 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Ejecutiva Matrimonial Vista al Boulevard

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Real Inn Cancún

4-star hotel in Zona Hotelera
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Real Inn Cancún features an outdoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Real Inn Cancún is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Stock Cafe - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Pool Bar - This bar overlooks the pool. Open daily.
Lobby Bar - Onsite bar. Open daily.
Kiosko - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 290 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 426 out of 1025 reviews
Rating 8 - Good. 239 out of 1025 reviews
Rating 6 - Okay. 149 out of 1025 reviews
Rating 4 - Poor. 97 out of 1025 reviews
Rating 2 - Terrible. 114 out of 1025 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Hon Yi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Aryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Çelydia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience at the Real Inn. Staff and servers were extremely kind, the property was clean and easy to manage, everything was great!
Stayed 1 night in Feb 2025

6/10 Okay

laura Estefanía, Austin

Liked: Cleanliness, property conditions & facilities
The hotel is conveniently located and even has a Starbucks inside! It's a simple accommodation, perfect for a weekend stay if you're looking to explore Cancun or engage in activities. Additionally, it's close to the ferry, which is a bonus. However, the service at the hotel was lacking. My room was not cleaned, and the towels were old and ripped; they only made the bed without changing the sheets. Furthermore, the toilet wasn't working properly, and I had to call for maintenance to get it fixed. If your room faces the highway, be prepared for loud noise from traffic starting around 4 AM. On the upside, you'll have an ocean view, but this is something the hotel does not mention.
Stayed 3 nights in Feb 2025

8/10 Good

Omar

Stayed 4 nights in Dec 2024

10/10 Excellent

Shamia.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good. R1 bus was across the road. Stuff were very nice
Stayed 3 nights in Feb 2025

8/10 Good

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good area. Nice hotel.
Stayed 7 nights in Jan 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Edwin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was not clean. Hair in the bathroom and the bed. Lols like somebody shaved and the staff did not clean when I received the room.
Stayed 2 nights in Feb 2025

8/10 Good

kunal

Liked: Cleanliness, staff & service
TOILETS IN THE WHOLE HOTEL IS CLOGGED
Stayed 6 nights in Feb 2025

10/10 Excellent

Milan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Amenities
Staff is friendly there. It felt like home at Real Inn. Hotel size is moderate with limited people. Recommended !!
Stayed 3 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
I Loved it
Stayed 1 night in Feb 2025

6/10 Okay

Hazel Frances

Liked: Cleanliness, property conditions & facilities
Na
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather, Fenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Everything exactly as advertised and the employees were super friendly and helpful. Would gladly stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Nora

Traveled with group
Liked: Cleanliness, staff & service
Likes: Staff -friendly and very helpful-; large room with balcony facing la laguna; beautiful exterior spaces (swimming pool, garden, restaurant); clean; safe; close to beach. Dislikes: Even though it's is very good shape, the building is old and it could benefit from some TLC. Overall, we had a great experience.
Stayed 5 nights in Jan 2025

6/10 Okay

Cassandre

Traveled with group, Traveled with family
Liked: Staff & service
The noise from outside was terrible. I was on the 2nd floor and felt like the cars were driving inside the room. I had to change room in the muddle if the night.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rashal

Disliked: Staff & service
Hotel Review: Disappointing Stay I recently stayed at a hotel in Cancun, and unfortunately, my experience was far from pleasant. The staff’s behavior was absolutely terrible, particularly a lady named Elizabeth. She displayed no interest in providing basic services and was extremely rude whenever we asked for assistance. Her attitude made the stay even more uncomfortable and unwelcoming. The lack of professionalism and courtesy from the staff was disappointing, and it overshadowed any positive aspects of the hotel. If customer service is important to you, I would strongly advise against staying at this hotel. I cannot recommend this place to anyone and will not be returning.
Stayed 2 nights in Jan 2025

4/10 Poor

GABRIEL

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overrated!!
Stayed 1 night in Jan 2025

8/10 Good

Rajasekhar Reddy Ketham

Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Stayed 1 night in Jan 2025

4/10 Poor

MIRIAN

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelled strongly of humidity. Bedsheets were stained. The first night we stayed we didn’t even get bath towels and were charge when we requested some. Bathroom leaked water into the room. The Pool was nice. Overall would not recommend.
Stayed 5 nights in Jan 2025

8/10 Good

Akhtar, Sureey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Housekeeping entered our room at 8 AM even with the do not disturb sign on the door
Stayed 1 night in Jan 2025