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Real Inn Cancún

4.0 star property

Choose dates to view prices

Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Front of property
Lobby
Lobby sitting area
Master Suite Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Tortuga Beach
    ‪12 min walk‬
  • La Isla Shopping Mall
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Room, Lagoon View

Executive Room, Lagoon View | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, Lagoon View

  • 215 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Master Suite Vista a la Laguna

  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Dos Camas Vista al Boulevard

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Dos Camas Vista a la Laguna

  • 344 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Vista a la Laguna

  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Vista al Boulevard

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Vista a la Laguna

  • 344 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Ejecutiva Matrimonial Vista al Boulevard

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (2493)
The price is $105
per night
$134 total
includes taxes & fees
Apr 30 - May 1
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About this property

Real Inn Cancún

4-star hotel in Zona Hotelera
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Real Inn Cancún features an outdoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Real Inn Cancún is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Stock Cafe - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Pool Bar - This bar overlooks the pool. Open daily.
Lobby Bar - Onsite bar. Open daily.
Kiosko - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 290 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 115 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

IAN

Liked: Cleanliness, staff & service
Good value
Stayed 4 nights in Jan 2025

10/10 Excellent

Abram

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Abram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay, wonderful staff. Would stay there any time again
Stayed 1 night in Dec 2024

4/10 Poor

Christian Ivan

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water the whole time we stayed there and the “breakfast” that was included was terrible.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hirotatsu

Stayed 1 night in Jan 2025

8/10 Good

Nisrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Seetharaman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service staff and the repair person who came in were very professional and did a nice job. Couple of issues we encountered during our stay was - the locker was not functional. It was then replaced - water was leaking from the exhaust vent in the ceiling. This was also fixed. The water pressure in the shower was not good. Moreover, the water was not warm enough for shower on many occassions.
Stayed 7 nights in Dec 2024

10/10 Excellent

Dennys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Great view, better than expected. Food bad to average. Very well located.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adalmira

Stayed 1 night in Dec 2024

8/10 Good

Nisrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay!
Stayed 2 nights in Dec 2024

8/10 Good

Alain

Traveled with partner
Disliked: Amenities
Staff average Cleanliness average Sea View excellent - junior suite Property condition low Operations in general low Staff not customer oriented
Stayed 1 night in Jan 2025

2/10 Terrible

Oscar Federico

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
There is only a limited amount of parking, the manager was rude when I asked him about parking, the water was cold in the shower, there were no towels in the room, noise from the street is terrible and kept me up all night. The worst travel experience. Would not recommend unless you book a room that’s not on the street side and don’t have a car.

2/10 Terrible

Daniel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was poorly managed. The WiFi was non-functional, making remote work impossible, and staff offered no assistance. Towels weren’t provided, and my entry card stopped working when I went to get them. Thankful I was not trapped anywhere. Overall, the stay was inconvenient and not worth it.
Stayed 1 night in Jan 2025

10/10 Excellent

miguel angel ferral

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Jan 2025

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run down, no maintenance is done, the guest have to piont out the problem before theytry or do anything, i am there for a vacation, not to point out their problems that need to fix
Stayed 6 nights in Dec 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
For being such a big hotel I did not like that they did not have enough pool beds and the rooms have very limited towels and the AC turns off at night
Stayed 1 night in Dec 2024

10/10 Excellent

Jazmin, Detroit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and tidy . The staff were helpful and great at giving suggestions. I would definitely go back there. Family friendly!
Stayed 4 nights in Dec 2024

2/10 Terrible

liju

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service is poor.
Stayed 7 nights in Dec 2024

4/10 Poor

Maria

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It was ok. They had roaches which I get, it’s in the middle of a jungle. The restroom was full of mold and the water form the shower never got warm.
Stayed 1 night in Dec 2024

4/10 Poor

LUIS

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The staff was very unfriendly
Stayed 2 nights in Dec 2024

6/10 Okay

BABAR

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were old and "cruddy" as my daughter put it. No anemities other thaan a small pool. The food was not great and overpriced. Front desk gave a cold vibe. I would not recommend
Stayed 2 nights in Dec 2024

2/10 Terrible

ALAIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Las sábanas manchadas no me dieron la habitación que yo renté y me quería cobrar más si me daba la que yo había rentdo
Stayed 2 nights in Dec 2024

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not been able to receive my belongings or talk to management in 6 days
Stayed 1 night in Dec 2024