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Real Inn CancĂșn

4.0 star property

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Photo gallery for Real Inn CancĂșn

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Master Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Front of property
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Km 5.5 Boulevard KukulkĂĄn, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    â€Ș3 min walk‬
  • Tortuga Beach
    â€Ș14 min walk‬
  • La Isla Shopping Mall
    â€Ș10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș28 min drive‬

Room options

View all photos for Executive Room, Lagoon View

Executive Room, Lagoon View | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, Lagoon View

  • 215 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Master Suite Vista a la Laguna

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas Vista al Boulevard

7.6 out of 10
Good
(20 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas Vista a la Laguna

  • 344 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista a la Laguna

  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista al Boulevard

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King Vista a la Laguna

7.2 out of 10
Good
(15 reviews)
  • 344 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Ejecutiva Matrimonial Vista al Boulevard

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

7.6 out of 10
Good
(15 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, (2549)
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About this property

Real Inn CancĂșn

4-star hotel in Zona Hotelera
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Real Inn CancĂșn offers 160 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Real Inn CancĂșn features an outdoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Real Inn CancĂșn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Stock Cafe - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Pool Bar - This bar overlooks the pool. Open daily.
Lobby Bar - Onsite bar. Open daily.
Kiosko - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 290 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Real Inn CancĂșn Camino Real Cancun
Real Inn CancĂșn Camino Real
Real CancĂșn Camino Real Cancun
Real CancĂșn Camino Real
Real Inn CancĂșn Cancun
Real CancĂșn Cancun
Real CancĂșn
Real Inn CancĂșn by Camino Real
Real Inn CancĂșn Hotel Cancun
Real Inn CancĂșn Hotel

Real Inn CancĂșn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 439 out of 1037 reviews
Rating 8 - Good. 240 out of 1037 reviews
Rating 6 - Okay. 148 out of 1037 reviews
Rating 4 - Poor. 96 out of 1037 reviews
Rating 2 - Terrible. 114 out of 1037 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities
good place for the priced paid
Stayed 8 nights in Mar 2025

4/10 Poor

Ernesto

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Be very careful with this Place. We got 3 rooms for 6 nights we had a few extra people and management made us pay extra fees. Over 1 k
Stayed 6 nights in Mar 2025

10/10 Excellent

David Ocampo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything, only recommendation is to add an extra blanket
Stayed 7 nights in Mar 2025

8/10 Good

Scott

Stayed 4 nights in Mar 2025

8/10 Good

Lucita, Houston

Traveled with family
Liked: Cleanliness, staff & service
Beautiful view of the bay, very calm and relaxing. Enjoyed watching boat drove by. Food is expensive and not good. I will stay in all inclusive hotel, where you don't have to worry about food expenses.
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

2/10 Terrible

jakleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible not clean soooo old
Stayed 4 nights in Mar 2025

6/10 Okay

YUXI

Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 3 nights in Mar 2025

2/10 Terrible

Gurdaman

Traveled with family
Terrible
Stayed 3 nights in Mar 2025

4/10 Poor

Victor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My family and I arrived to the hotel around 2 AM. I tried three times to advise the hotel that we would arrive late and couldn’t get a hold of anyone. Once we arrived at the hotel, Manuel assisted us with the check in. He demanded that everyone of my family of 6 be present in order to check in. I informed him that I have two little girls sleeping (3, and 5) inside the car and asked him if he could come to see them instead of having to take the kids out of the car. He told me that he could not and it’s the hotel procedure and I had to have everyone in the lobby in order to obtain the hotel keys. I told him that’s fine but it’s not good customer service on his end. The bellman stayed there watching everything but no help either. Manuel gave us two rooms on different floors at the very end of the hallway. Pretty much sending a message that he is in charge and my family and I were paying the price of complaining about his customer service. Our room number 333 had no towels at all. Not even hand or face towels. In order to shower we had to get pool towels ourselves. We made two complaints with the morning employees but we never received any contact from a manager or anyone trying to make things better or accommodate our towel request. Also the TV in room 333 wouldn’t even turn on and we asked for them to take a look at it and of course they did not and it was never fixed during our time there. Lastly the bathroom paint is literally peeling off the walls.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service
I like the large room. Nice pool great view of lagoon.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 2 nights in Mar 2025

6/10 Okay

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness
Nice hotel ! Breakfast toast too dry , missing pool chairs
Stayed 5 nights in Mar 2025

10/10 Excellent

katiuska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kent

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Limited dining services around the area which makes it inconvenient
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Per

Stayed 1 night in Mar 2025

10/10 Excellent

Nayeli

Stayed 1 night in Mar 2025

6/10 Okay

Ashish

Disliked: Cleanliness, property conditions & facilities
I had high expectations for this hotel based on its exterior, but the rooms were a big letdown. Most had damp ceilings, a strong musty smell, and broken fixtures. If you want a pool or lagoon view, be prepared to pay an extra $24 USD per night. Otherwise, you’ll have to deal with nonstop traffic noise in the street-facing rooms, making it hard to get a good night’s sleep. The “included breakfast” is disappointing—it’s just coffee or tea, two pieces of bread, and a small fruit plate. Anything else costs extra. Overall, I wouldn’t stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

2/10 Terrible

Tanish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a disappointing stay. The door lock was broken, the toilet didn’t work, there were no towels in the room, and the staff were rude.
Stayed 1 night in Mar 2025

8/10 Good

Catalina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

MariaEugenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Mar 2025