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Real Inn Cancún

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Master Suite Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes
Front of property
Lobby
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    3 min walk
  • Tortuga Beach
    12 min walk
  • Playa Tortugas
    2 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    28 min drive

Room options

View all photos for Executive Room, Lagoon View

Executive Room, Lagoon View | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, Lagoon View

  • 215 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Master Suite Vista a la Laguna

  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Dos Camas Vista al Boulevard

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Dos Camas Vista a la Laguna

  • 344 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Vista a la Laguna

  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Vista al Boulevard

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna | Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Vista a la Laguna

  • 344 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Ejecutiva Matrimonial Vista al Boulevard

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Real Inn Cancún

4-star hotel in Zona Hotelera
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Real Inn Cancún features an outdoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Real Inn Cancún is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Stock Cafe - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Pool Bar - This bar overlooks the pool. Open daily.
Lobby Bar - Onsite bar. Open daily.
Kiosko - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 290 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Real Inn Cancún Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 386 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 156 out of 1002 reviews" "
Rating 4 - Poor. 92 out of 1002 reviews" "
Rating 2 - Terrible. 118 out of 1002 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Arsene

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The ATM machine is not working properly, the bathroom is not in good condition
Stayed 11 nights in Sep 2024

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely calm clean hotel. Will most definitely book here again next year when I go back to Cancun!!!
Stayed 5 nights in Jul 2024

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiero darle las gracias a Luis el botones por se tan amable para con nos otros muy atento y muy amable gracias LUIS EL BOTONES
Stayed 2 nights in Sep 2024

10/10 Excellent

Adolfo

Stayed 1 night in Sep 2024

2/10 Terrible

Pamala

Disliked: Amenities
The property was OK. Nothing special. Wifi was not good. TV never worked. No limes for my Cororna and no water to purchase. I felt awful for Julio, who stands all day. Please get this man a high chair with a podium. That is still a professional look. Employees who work hard should be treated better. He was the highlight of my day. Thanks Julio! No one was especially nice, just tolerable. The food at the restaurant was not good. I ordered nachos on my last day and Velveta cheese was on it! Unexceptable. Couldn't eat it. I would not recommend this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Harry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estefania was so sweet and helped me out when i left my card in the room.
Stayed 1 night in Sep 2024

10/10 Excellent

remi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was amazing and everyone was very friendly. Great food and drink options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yailin

Stayed 3 nights in Aug 2024

10/10 Excellent

Pedro G

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet, safe and clean. Staff is friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

6/10 Okay

Martin

Maintenance
Stayed 1 night in Aug 2024

10/10 Excellent

Karill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 4 nights in Jul 2024

10/10 Excellent

Amarante

Traveled with partner
Liked: Staff & service
The view to the lagoon
Stayed 3 nights in Aug 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Cammy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

IGNAT

Liked: Staff & service
Too loud
Stayed 1 night in Aug 2024

6/10 Okay

gabriela

Traveled with family
Liked: Cleanliness, staff & service
Todo muy bien pero hay problemas en las tasas del baño no baja suficientemente agua para el drenaje por mi experiencia creo que hay escape de agua tienen q dar mantenimiento. Y las paredes también lo demás muy bien
Stayed 7 nights in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Business traveler, Traveled with partner
Liked: Staff & service, amenities
CLEAN
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good low key kinda strict at the desk but other than that it was a great vacation!
Stayed 5 nights in Aug 2024

8/10 Good

Martin

Business traveler, Traveled with partner
Dirty bath
Stayed 3 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Every think is exvelent
Stayed 4 nights in Jul 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Is amazing place.
Stayed 6 nights in Jul 2024

8/10 Good

Dulce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place. Pool closed at 10pm which I found Pool area is pretty. inconvenient specially being on summer vacations, with teens in the group. Breakfast was overpriced (not many options to eat) Noisy, our rooms were facing the boulevard, cars passing at all the time, lots of noise coming from the street.
Stayed 1 night in Jul 2024