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Real Inn Cancún

4.0 star property

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Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Front of property
Lobby
Free daily continental breakfast
Master Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

View in a map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪3 min walk‬
  • Place, Tortuga Beach
    ‪14 min walk‬
  • Place, Playa Tortugas
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪98 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

7.8 out of 10
Good
(16 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Lagoon View

Executive Room, Lagoon View | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, Lagoon View

  • 215 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Ejecutiva Matrimonial Vista al Boulevard

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King Vista a la Laguna

7.0 out of 10
Good
(16 reviews)
  • 344 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista a la Laguna

  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista al Boulevard

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Master Suite Vista a la Laguna

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas Vista al Boulevard

7.6 out of 10
Good
(21 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas Vista a la Laguna

  • 344 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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About this property

Real Inn Cancún

4-star hotel in Zona Hotelera
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Real Inn Cancún features an outdoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Real Inn Cancún is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and noon.
Stock Cafe - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Pool Bar - This bar overlooks the pool. Open daily.
Lobby Bar - Onsite bar. Open daily.
Kiosko - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 469 out of 1086 reviews
Rating 8 - Good. 250 out of 1086 reviews
Rating 6 - Okay. 157 out of 1086 reviews
Rating 4 - Poor. 98 out of 1086 reviews
Rating 2 - Terrible. 112 out of 1086 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is pretty nice , located in front of the Laguna. Pool was very clean. Staff is very friendly.
Stayed 3 nights in Aug 2025

6/10 Okay

Thaelis

Traveled with group
Disliked: Property conditions & facilities
Food wise not the best
Stayed 2 nights in Aug 2025

4/10 Poor

Ivan Omar

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel seems nice but lacks lots of maintenance. The room I got didn’t have hot water, the shower faucet was broken (didn’t have handles), the cushions in the chairs were peeled off, the thermostat wasn’t working, the towels were old and hard as cardboard (and there was only one), no cleaning products available like conditioner or body lotion, the mirrors were stained, and the shower door was creaking. After asking for help I was moved to another room in better conditions, but not a radical improvement and the request wasn’t received in a nice way either. I moved later to another hotel which was about the same price but radically better in many aspects. The pool was pretty good.
Stayed 3 nights in Aug 2025

4/10 Poor

sampath

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay, space for cars if you rent one and drive there. Staff was awesome and friendly. Room was clean and had a nice view of the ocean. The food they served was good. The gym is small but it’s good enough for a mini work out. All in all a great place to stay. The price was decent as well.
Stayed 2 nights in Aug 2025

8/10 Good

GARSON

Liked: Cleanliness, staff & service, property conditions & facilities
The service and warm welcome of the staff. Everyone was at max with excellent service and very attentive to assist. For the building itself there are many things that need to be assessed.
Stayed 5 nights in Jul 2025

8/10 Good

Frances

Stayed 8 nights in Jul 2025

4/10 Poor

Frances

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel itself was horrible. Cockroaches everywhere. The front desk people were horrible and rude when you came to them for help or report there are broken ice makers that were not fixed for days! The housekeepers were awesome people and so was Julio at the front door. They were AMAZING and so polite, helpful and sociable. The food from resturaunt was horrible and came with cockroaches too.
Dead cockroaches in the walkways right outside of the rooms
Stayed 2 nights in Jul 2025

6/10 Okay

Yasmin

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The check in and check out process was quick. Property is beautiful, however, there's obvious signs of neglect. I spent 6 days there and the same table by the pool area remained in the floor, no one picked it up. Room furniture had humidity and I found an old cranberry underneath their telephone, so that suggests how important cleanliness is for the hotel and their staff. At the restaurant, Esperanza was great. Not a lot of food variety, but overall a nice experience.
Stayed 6 nights in Jul 2025

2/10 Terrible

Mario Ernesto, Tijuana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Far away from everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 2 nights in Jul 2025

8/10 Good

Joel, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place. Good price very affordable. There are times when i have to wait 5minutes for water to.get warmer.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bianca, Palmdale

Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel Angel

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

deisy

Stayed 2 nights in Jul 2025

10/10 Excellent

José

Stayed 6 nights in Jun 2025

6/10 Okay

Rosaabeline

Traveled with partner
What i really liked about this property is the dining area and the pool area. The views of the lagoon are amazing. Unfortunately the room i got was not in the best condition. The location of the property is great, the cafe staff stood out to me the most, they were very attentive and polite. I would stay here again for the location and price.
Stayed 4 nights in Jun 2025

4/10 Poor

Sharon

Traveled with partner
Liked: Amenities
No hot water. Had to keep asking for towels.
Stayed 6 nights in Jun 2025

6/10 Okay

Nicole

Stayed 4 nights in Jun 2025

8/10 Good

Siu ki

Business traveler
Liked: Cleanliness
Has only one restaurant and close early
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Me encantó!
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Un lugar muy bonito con muy buen servicio, me hospedé porque tenía una actividad de buceo con la marina Solo Buceo y fue excelente el servicio de inicio a fin por parte de Lorena la instructora y guía, Ricky y Manuel.
Stayed 1 night in Jun 2025

10/10 Excellent

carlos de la pena

Stayed 5 nights in May 2025

2/10 Terrible

Gilmari C

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible cada vez trato de darle una oportunidad de volver a quedarme pero cada vez es peor , el aire no funciona no hay agua caliente todo estaba oxidado me cambiaron de habitación el staff súper grosería de verdad última vez
Stayed 2 nights in May 2025