This guesthouse features an outdoor pool, a children's pool, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, wedding services, and a garden are onsite. Housekeeping is available once per stay.
Residencia Los Encantos offers 4 accommodations with complimentary bottled water and coffee/tea makers. Guests can make use of the shared/communal kitchen.
Bathrooms include shower/tub combinations and complimentary toiletries. This Cancun guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and microwaves can be requested.
An outdoor pool and a children's pool are on site.
Residencia Los Encantos features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Cancun guesthouse also offers a terrace, a garden, and a picnic area. Complimentary self parking is available on site.
Residencia Los Encantos has designated areas for smoking.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 11:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 20 per person
Things to do
Children's pool
Outdoor pool
TV in common areas
Family friendly
Children's pool
In-room full-sized refrigerator/freezer
Microwave on request
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (once per stay)
Wedding services
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Free bottled water
Full-sized refrigerator/freezer
Microwave on request
Oven
Shared kitchen access
Stovetop
More
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 20.00 per person
Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Residencia Los Encantos House Cancun
Residencia Los Encantos House
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Guesthouse
Resincia Los Encantos Cancun
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Hi there, :)
I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :(
That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am.
The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior.
Thanks!
It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.
El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus.
Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand.
Wir wurden dann kurz aber sehr freundlich empfangen.
Das Zimmer war eher klein aber nett und sauber.
Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten.
Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
Verified traveler
Stayed 1 night in Aug 2017
10/10 Excellent
Yoly, CDMX
Jul 19, 2017
Liked: Staff & service, room comfort
MUY BUENA
LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR.