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Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

Relax by the oceanfront pool surrounded by lounge chairs and a palm tree.
Experience the grandeur of the Ritz hotel, set amidst lush palm trees and a sleek glass facade.
Relax in a serene oceanfront setting with comfortable seating and a shaded gazebo.
Guests can enjoy a wide selection of dishes at our buffet.
Enjoy a serene beachfront setting with a clear view of the turquoise waters, perfect for relaxation and water activities.

Popular amenities

  • Hot Tub
  • Bar
  • Housekeeping

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪3 min walk‬
  • Forum Beach
    ‪6 min walk‬
  • Gaviota Azul Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (L)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

8.6 out of 10
Excellent
(10 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(12 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (M)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (M)

8.4 out of 10
Very good
(12 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (L)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (C)

7.6 out of 10
Good
(22 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(9 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (M)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (M)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (U)

8.4 out of 10
Very good
(58 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, Ocean View (E)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (E)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (E)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Standard with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Room Standard with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior with Sea View

  • Sea view
  • Sleeps 3

View all photos for Room Standard with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Room Standard with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Double Room with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, minibar, in-room safe, laptop workspace

Room Standard

  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

Suite Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

View all photos for Double Room with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Double Room with Sea View

  • Sea view
  • Sleeps 3

Similar properties

Relax by the oceanfront pool surrounded by palm trees and lounge under shaded umbrellas.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.5 out of 5, Wonderful, (4579)
$376 nightly
The price was $830
The price is $376 total
includes taxes & fees
Hotel Riu Palace Las Americas - Adults Only- All Inclusive

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Cancun - Adults Only - All Inclusive features a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a nightclub, spa services, and barbecue grills. Onsite self parking is complimentary.

Hotel Riu Cancun - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1683 out of 3216 reviews
Rating 8 - Good. 751 out of 3216 reviews
Rating 6 - Okay. 402 out of 3216 reviews
Rating 4 - Poor. 168 out of 3216 reviews
Rating 2 - Terrible. 212 out of 3216 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2025

10/10 Excellent

Shruti

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive resort for Adults. Always some party or activity going on! Amazing people and food!
Stayed 6 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family have a membership from Moon Palace Hotels. We have that membership for over 20 years, and we were led to believe that they were the best property on Cancun. This year my daughter wanted to try Riu and we were greatly surprised because we found a better place with a better view, better location, and the price was less than we have been paid this years. Thank you for everything
Stayed 7 nights in Apr 2025

10/10 Excellent

Ingrid Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2025

10/10 Excellent

Jackson Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s nothing to complain about. Everything was great and staff members didn’t disappoint at all.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Liked: Amenities
My room
Stayed 3 nights in Apr 2025

4/10 Poor

Miguel

Disliked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Miguel Angel

Traveled with partner
Disliked: Amenities
Food Ok, Room looks like a very cheap student dorm, bed very uncomfortable, blanket, and towels cheap, 32” tv,
Stayed 5 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Larysa

Stayed 7 nights in Apr 2025

8/10 Good

Dawn Marie, Coon Rapids

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is beautiful and lots of water to be in. Food is good. Staff is friendly. Rooms are quiet. Nice to fall asleep to the crashing waves.
Stayed 4 nights in Apr 2025

10/10 Excellent

Shanaiah Kaye

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurants and very friendly staff.
Stayed 5 nights in Apr 2025

8/10 Good

Shannon Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Ali

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and a fun vibe.
Stayed 8 nights in Apr 2025

10/10 Excellent

christopher dean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the layout of the property and the cleanliness of it. They were a little alow or didnt respond to soke requests for the room at all. Whoch was frustrating at time like when we needed minibar restocked or new towels.
Stayed 5 nights in Apr 2025

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Good food and beautiful beach. The pool was nice but not enough shaded areas in the beach. Only had one hot tub and it was out of order.
Stayed 3 nights in Apr 2025

8/10 Good

Jessica

Stayed 3 nights in Apr 2025

8/10 Good

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Jamie Ford

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing. Excellent drinks by the pool and inside bar had best espresso martinis. Buffet is a buffet. Asian restaurant was amazing. Great beach and close to the ferry ( 2 min walk)
Stayed 4 nights in Apr 2025

6/10 Okay

Mark Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Didn’t like the staking out of pool chairs. Same people getting the same spots constantly. The food was average. Filet at the Italian restaurant was very tough for a medium cooked steak. The buffet was the best food choice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chivon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great service
Stayed 3 nights in Apr 2025