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Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

A poolside area with a view of the ocean, lounge chairs, and a modern building facade.
A resort with a pool, beach, and ocean view.
A large resort hotel with multiple buildings, a beach, and a clear blue sky.
A buffet area with various food options and a large cake on display.
A hot tub area with a view of the beach and ocean, surrounded by palm trees and a fence.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Cancun, QROO
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Place, Forum Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Sea View (M)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Sea View (M)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (U)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (U)

8.8 out of 10
Excellent
(14 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (B2C-US)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (B2C-US)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (M)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (M)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (L)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (L)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (C)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (C)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View (C)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (C)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Ocean View (C)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (C)

7.8 out of 10
Good
(42 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, a television, and a view of the sea.

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • Free WiFi

View all photos for Double Room Ocean View

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite, Ocean View (U)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(17 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (L)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Ocean View (U)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (U)

8.4 out of 10
Very good
(133 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room, Ocean View (E)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Ocean View (L)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Ocean View (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-US)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Connecting Rooms, Ocean View (C)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Ocean View (B2C-CA)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View (B2C-CA)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-CA)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About this property

Hotel Riu Cancun - Adults Only - All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Cancun - Adults Only - All Inclusive features a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a nightclub, spa services, and barbecue grills. Onsite self parking is complimentary.

Hotel Riu Cancun - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2211 out of 4060 reviews
Rating 8 - Good. 912 out of 4060 reviews
Rating 6 - Okay. 489 out of 4060 reviews
Rating 4 - Poor. 199 out of 4060 reviews
Rating 2 - Terrible. 249 out of 4060 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Food was excellent. Staff was very friendly
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the breakfast buffet was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Chisona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good resort
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Roderico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, food was delicious and entertainment was on point
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Renz Carl

Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Sandra K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Room was clean, staff very helpful and friendly. Buffet/Restaurants were good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Deborah L

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and staff. We really enjoyed our visit.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and crowd was good lots of events to enjoy.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort, very very clean, food was amazing, staff exceptionally friendly
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Curtis Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little dated but was such a great stay I never noticed
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adlouna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and the Amenities was amazing.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice people, food was ehh
Stayed 5 nights in Mar 2026
Verified

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean View, clean room, amazing staff
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Trisha Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice resort. Staff was friendly, food was fine, gym was clean and not crowded. Overall a good experience.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Darryl Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff alwas amazing and the restaurants we're fresh and satisfying.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Yingfan

Liked: Cleanliness, amenities, property conditions & facilities
Great foods and nice sea view, good service, very nice vacation resort!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Arica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort it self is great. The staff were all very friendly. The food was below par but I expect that at an all-inclusive.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Food was delicious
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very friendly staff. I would definitely come back.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Jason Carl

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was fresh every morning
Stayed 7 nights in Mar 2026