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Hotel Riu Cancun - Adults Only - All Inclusive

Property class: 3.5

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

A multi-story hotel with a prominent 'R' logo on the top, surrounded by palm trees and a clear blue sky.
A resort pool area with multiple swimming pools, palm trees, and lounge chairs.
A large resort hotel with multiple buildings, a beach, and a clear blue sky.
A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.
An outdoor seating area with wicker furniture and a view of the ocean at dusk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Cancun, QROO
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Place, Forum Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite Standard with Sea View

Room

Suite Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Sea View

Room

Suite Junior with Sea View

  • Sea view
  • 473 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room with Sea View

Room

Double Room with Sea View

  • Sea view
  • 322 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (M)

A hotel room with a bed, a desk, a chair, a TV, and a view of the ocean.

Standard Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Sea View (M)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Sea View (M)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (U)

8.6 out of 10
Excellent
(17 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (B2C-US)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (M)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (M)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (L)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (C)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (C)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (C)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (C)

7.8 out of 10
Good
(44 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(25 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (U)

8.2 out of 10
Very good
(160 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Ocean View (E)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Ocean View (L)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Ocean View (L)

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View (B2C-US)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Ocean View (B2C-CA)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Riu Cancun - Adults Only - All Inclusive

Spend the day catching some rays at the beach, relaxing by one of Hotel Riu Cancun - Adults Only - All Inclusive's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Cancun - Adults Only - All Inclusive features a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a nightclub, spa services, and barbecue grills. Onsite self parking is complimentary.

Hotel Riu Cancun - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Miramar - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 005-007-003665/2025

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2344 out of 4280 reviews
Rating 8 - Good. 961 out of 4280 reviews
Rating 6 - Okay. 516 out of 4280 reviews
Rating 4 - Poor. 203 out of 4280 reviews
Rating 2 - Terrible. 256 out of 4280 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice cool rooms, good food selection, all at a great price. Will be staying there again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good breakfast and efficient staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay at. The rooms were clean. We had a great time and plan to visit again!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this resort, very accommodating
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort. Friendly staff, clean property and the overall vibe is good.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of events and Coco Bongo is also nearby so you dont have to travel as much like in other resorts
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool area, and the beach
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good, food, clean and the workers there excellent would recommend 100%
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the vibe at the property was awesome. Loved the RIU parties as well. The food and drinks were great too.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great , ocean view with a balcony ! Staff were all nice and attentive! Would stay here again !
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible, pools were amazing, and the entertainment was great! Super happy we chose this resort for the price and location!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very very good people food activities very professional love it
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great vacation great place overall cleaned
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great pools. The rooms may need a some renovation however.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bartenders and all around staff
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service were great.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place /experience
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean the staff were so sweet we also had fresh food at the breakfast buffet
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great resort. Can use some structural upgrades (elevators for sure!, shower head broken at connection ports so heavy leaking etc), but the staff were amazing, entertainment available for all groups, easy access to sister resorts. Will def be my destination hotel anytime Im in Cancun!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room the staff so Friendly the food shows Everything das exelent loved ❤️
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel . Perfect for enjoy with couples and friends
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check in to check out
Stayed 3 nights in Jun 2026