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Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Reception hall
Front of property - evening/night
Porch
On the beach, white sand, sun loungers, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Housekeeping
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪7 min walk‬
  • Gaviota Azul Beach
    ‪8 min walk‬
  • Forum Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Sea View (M)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (M)

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms, Ocean View (U)

  • 323 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (L)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (C)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (M)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms, Ocean View (C)

  • 312 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Sea View (M)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (L)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (U)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (E)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (E)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

2 bars/lounges, poolside bar

Sandos Cancún All Inclusive - Adults Only

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
4.0 out of 5, Very Good, (1889)
The price is $356
per night
$356 total
includes taxes & fees
May 19 - May 20
Sandos Cancún All Inclusive - Adults Only

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Cancun - Adults Only - All Inclusive features a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a nightclub, spa services, and barbecue grills. Onsite self parking is complimentary.

Hotel Riu Cancun - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1546 out of 3004 reviews
Rating 8 - Good. 717 out of 3004 reviews
Rating 6 - Okay. 376 out of 3004 reviews
Rating 4 - Poor. 160 out of 3004 reviews
Rating 2 - Terrible. 205 out of 3004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Judith Louise

Stayed 7 nights in Jan 2025

8/10 Good

Kristin, Framingham

Traveled with partner
Liked: Cleanliness, staff & service
We had a suit, it was everything the picture had described the view was breathtaking! Did try to use our Netflix one night and gave up leaving us with the history channel or Spanish TV. The main pool area is more of a “party” vibe & the smaller one with the jacuzzi is the quiet one. Unfortunately the Jacuzzi was freezing & that was partly why I booked this resort. However we were able to lay out read a book/ relax had fantastic pool side service from Javier. The all inclusive drinks were great! If you are coming here thinking that the bottles in your room are going to be Grey Goose and Don Julio well they aren’t. Not a big deal I just know some people when looking for all inclusive want top level alcohol or some resorts offer tiers, this is not one. You get mid level so Smirnoff, Jose, etc. Meril at the main bar was fantastic right up till our departure absolutely great service. Let’s get into the food, steakhouse was a huge let down my steak was mostly fat and they didn’t offer any side dishes like a traditional steakhouse. The Japanese restaurant that was the best! The steak was better there. Buffet was great for breakfast but lack luster for lunch & dinner. We didn’t take advantage of the party shuttles because we were happy with a low key vibe. If you are like us & have not stayed at a RIU each resort has a theme party with free shuttle to & from. We would consider staying again just hope the menu is better. Only rude encounter was the check out girl.
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is perfection; clean, gentle, not deep free of seaweed, and great for swimming. The property is clean and the air conditioning works great. The staff is so friendly and the food was delicious. The only downside is it hosts a younger crowd and can be noisy. But overall, a wonderful stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Bryan, ARLINGTON

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Leonard, Stittsville

Liked: Cleanliness, staff & service
The pools are not heated. The hot tub is cold and not heated. The beds are poor and not of good quality to sleep on.
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the entertainment every night and activities during the day. Beach volleyball, water aerobics and yoga.
Stayed 6 nights in Jan 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a good location to take tours all over the place, and it's relative close to upscale shopping. The staff is amazing at greeting you and accomodating everything you might want. We were always happy to see them. The Italian restaurant and the buffet (for all meals) was delicious! The Japanese restaurant, though, food was not great. Our only problem was that there's hardly any beach and you cannot walk alongside the beach either since all hotels have something to prevent you from moving between them. The only pool that had no alcohol serving was really cold because it's mostly in shadow all day long. I'm guessing if you're going when the weather is really hot, you'll be thankful for this, but for us, it was practically impossible to swim.
Stayed 4 nights in Jan 2025

8/10 Good

Linda K

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a nice time
Stayed 9 nights in Jan 2025

10/10 Excellent

Justin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and will return!
Stayed 5 nights in Jan 2025

8/10 Good

Carol Marie, Alonsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and wanting to help. Food was great! Quiet pools are not heated 😔
Stayed 7 nights in Jan 2025

10/10 Excellent

Semetria

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Jan 2025

8/10 Good

Marcarthur

Liked: Cleanliness, staff & service, amenities
Cool resort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was chain on toilet came lose, but good thing i knew how fix it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan M Cortes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Jenna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall recommend

Great stay and consistent with our expectations having stayed at other Riu's. Pros: Young have fun atmosphere, comfy rooms with great hot water and pressure, tasty restaurants that don't require reservations, good coffee, service was excellent Cons: Need more pool loungers, beach was small - not ideal if you wanna go for a stroll
Stayed 3 nights in Jan 2025

8/10 Good

Oumar

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff was incredibly welcoming, I do wish their nightclub was better.
Stayed 5 nights in Dec 2024

2/10 Terrible

Latosha

Stayed 3 nights in Jan 2025

10/10 Excellent

Akinwale

Stayed 4 nights in Jan 2025

8/10 Good

Kingsley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good, stores outside like to haggle too much
Stayed 4 nights in Jan 2025

4/10 Poor

Irina

Stayed 7 nights in Jan 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,amazing beach,but most importantly the parties were for me,like a fountain of youth.I felt like I was in my 20's again.Can't wait to go back.
Stayed 3 nights in Jan 2025

8/10 Good

Mauricio, Melbourne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU Cancun is a great option if you are looking to have fun, party and stay close to all the downtown Cancun action. Location is good but beach area is not the best. The other side of the Hotel Zone is Cancun have better beaches. The beach here is rocky and small. Still beautiful though. Food options are great and above average hotels in the area. Buffet food is better than other hotels. The main thing are the RIU parties. They have all inclusive parties in their beach club area and these are definitely a must to attend! You will have a blast. Hotel rooms are dated and showing their age so do not expect great decor and room amenities. As long as you have your expectations defined, you will have a great time and enjoy the stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aarush Mayank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST
Stayed 4 nights in Jan 2025

4/10 Poor

Eric

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Imagine you take a cruise ship and land it at the end of the Vegas strip and one block off the main strip. That is the vibe you get from this hotel. It’s a decent hotel but it is NOT 5 stars. The front desk staff is not helpful, they do not offer transportation to and from the hotel, you are on your own. The food is okay but its pretty much the same thing in each of the 3-4 restaurants. The rooms are clean but maybe were amazing in the 90’s and have not been updated since. You get tokens for the beach towels but the staff try to not give you back the tokens (they charge you at checkout if you don’t have the tokens). Just like a cruise ship, they offer late night entertainment that is loud and honestly a bit trashy. 10/10 would not recommend, unless you are a college kid and want to go there to party.
Stayed 4 nights in Jan 2025