Hotel Riu Dunamar - All Inclusive

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Dunamar - All Inclusive

Aerial view
5 outdoor pools, pool umbrellas, sun loungers
Lobby
Free minibar, in-room safe, individually decorated, desk
6 bars/lounges, 2 swim-up bars, poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Parking included
    Parking included

Explore the area

Map
Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720
  • Playa Mujeres Golf Club
    10 min drive
  • Punta Sam Ferry Terminal
    11 min drive
  • Mujeres Beach
    18 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Room options

Double Room, Partial Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (B2C-CAN)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Standard Double Room (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (B2C-US)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CAN)

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Oceanfront (U)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room (C)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (C)

  • 753 sq ft
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (C)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms (C)

  • 388 sq ft
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (L)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Standard Double Room, Ocean View (L)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (E)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (U)

  • 388 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (M)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (U)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Ocean View (U)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 753 sq ft
  • Sleeps 5
  • 4 Twin Beds

Suite (B2C-US)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Family Room -5 Guests- Classic

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Family Room -5 Guests- Classic

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Classic With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Classic With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Family Room -5 Guests- Classic

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Similar properties

About this property

Hotel Riu Dunamar - All Inclusive

3.5-star Costa Mujeres property with private balconies
Catch some rays at the beach or spend the day relaxing at Hotel Riu Dunamar - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Dunamar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Dunamar - All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to meeting rooms and limo/town car service. Event facilities measuring 1378 square feet (128 square meters) include conference space. This all-inclusive property also offers a children's pool, a health club, and a nightclub. Complimentary self parking is available on site.

Hotel Riu Dunamar - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Isla Mujeres - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Pompeya - This buffet restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Bamboo - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Las Brasas - This steakhouse serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Isla Mujeres
  • Kulinarium
  • Las Brasas
  • Pompeya

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,378 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Facials
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive Costa Mujeres
All-inclusive property Riu Dunamar All Inclusive
Riu Dunamar All Inclusive
Hotel Riu Dunamar - All Inclusive Costa Mujeres
Hotel Riu Dunamar - All Inclusive All-inclusive property

Hotel Riu Dunamar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 622 out of 1332 reviews" "
Rating 8 - Good. 362 out of 1332 reviews" "
Rating 6 - Okay. 183 out of 1332 reviews" "
Rating 4 - Poor. 85 out of 1332 reviews" "
Rating 2 - Terrible. 80 out of 1332 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Dariush, Reseda

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Limited variety of food, and the all-day menu was the same. The location is far from the city and any stores. The pool was not clean, and my 4-year-old son had eye problems due to the water pollution.
Stayed 6 nights in Aug 2024

10/10 Excellent

LOODJINA

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Tatum

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family resort
Stayed 4 nights in Aug 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Lola

Traveled with family
Drinks were terrible.
Stayed 3 nights in Aug 2024

4/10 Poor

JO ANN, Houston

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I have been to many Rius in different countries. And have been to all the Rius on Cancun strip. Also the RIU latino which isn't too far from this RIU dunamar. All I can say is the dunamar was by far the WORST experience. The night time front desk staff and steakhouse Door staff are rude!! The staff around the pool and beach were pretty much non existing. Which was so weird for a RIU! They only had a guy walking around with a white cart handling 4 pools. The food was also very underwhelming. The restaurants will give out clickers for about 1 hour and then tell you they are completely reserved for the whole night. So if you want to eat at a restaurant please be there by 7pm. Or you will eat at the buffet that serve the same exact thing every night. The nightly shows were an absolute JOKE! The worst I have ever seen. The dancers were ametur, low energy, never in sync. This was such anheadr break for us because we normally rate RIU hotels higher then others bases on the entertainment. And it was just BAD at this hotel. If you're looking to stay here. Please reconsider. I promise the ones on the Cancun strip are better!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They put on great family friendly shows that also was equally to adult entertainment. Didn’t like they didn’t have umbrella on the beach with the chairs. But made due a moved the chairs with the shade of the palm trees.
Stayed 5 nights in Aug 2024

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 5 nights in Jul 2024

4/10 Poor

Shavonda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff were rude the entire trip. The phones did not work in the rooms. The customer service was horrible. When I tried to complain about cigarettes smells in the room, no towels, no phone service, I was treated very nasty by the front desk staff.
Stayed 5 nights in Jul 2024

8/10 Good

Justin

Stayed 4 nights in Jul 2024

6/10 Okay

Jasmine

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have mixed emotions about the resort. We chose this Riu because we were a big group of mixed ages. We loved the water park for the little ones and the big kids. The entertainment was great everyday. We all enjoyed the white party for the whole family. I liked it is not a huge resort and easy to get around. We were disappointed with the food and liquor. A tip to bring your own liquor from duty free. This resort only has bottom shelf and it was terrible. Mexico has delicious food but we didn’t love the food at this location. It was ok but everyday was a hit and miss. The restaurants are small so make sure to get there by 7 pm to get a table.
Stayed 6 nights in Jul 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice, family friendly, and clean Resort. The staff were attentive and very friendly.
Stayed 5 nights in Jul 2024

8/10 Good

Fengting

Liked: Cleanliness, staff & service, property conditions & facilities
Food is ok, but everyday most the same thing people work there are very nice.
Stayed 6 nights in Jul 2024

10/10 Excellent

Fashoda

Traveled with group
Everything was great, the staff was very friendly. I would definitely book this resort again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great resort
Stayed 6 nights in Jul 2024

10/10 Excellent

ALFREDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEGURIADAS EN ALBERCA MEZCAL (ADULTOS)
EN GENERAL HA SIDO BUENA MI ESTANCIA Y ATENCION DE LOS COLABORADORES, SOLO UN DETALLE EN LA ALBERCA DE ADULTOS (MEZCAL) CON EL SEGURIDAD COMO A LAS 2PM DEL DIA 21 DE JULIO, YA QUE POR HABER REALIZADO EL CHECK OUT Y NO TRAER BRAZALETE NOS ESTUVO CUESTIONANDO QUE PORQUE NO TRAIAMOS, NOMBRE DE LOS CLIENTES IDENTIFICACIONES, PAPEL QUE TE DAN CUANDO Y ENTREGASTE EL CUARTO Y HASTA PREGUNTO QUE HABITACION TENIAMOS... DESPUES COMO A LAS 4 YA NO SOLO ERA UNO DE SEGURIDAD ERAN TRES LOS QUE ANDABAN EN ESA ZONA, SI FUE INCOMODO PORQUE YO FUI RESPETUOSO EN TODO MOMENTO Y LE RESPONDI A TODO, CREO QUE HAY MAS AREAS DE OPORTUNIDAD YA QUE LOS QUE FUMAN EN MUCHAS AREAS NO PERMITAS DELANTE DE LOS SEGURIDAD NO LES DICEN NADA, SOLO COMO COMENTARIO.
Stayed 2 nights in Jul 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, great buffet, great pools, two water parks (one for younger kids and one for older kids and adults). Overall nice layout of the resort. Approx 50 minutes from the airport. Minimal excursions that don’t require driving 3 hours one way. Have neon/white party on Wednesdays which was very nice! Staff was amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Emad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 9 nights in Jul 2024

10/10 Excellent

Artsrun

Liked: Staff & service, property conditions & facilities
Good place for families
Stayed 6 nights in Jul 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort and great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Ale

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort! Perfect size (walkable to room, pool, restaurants and beach). Food is delicious. Staff is super nice. Drinks are awesome
Stayed 4 nights in Jun 2024

4/10 Poor

Diana Roman

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk and most bartenders were really pleasant and fun. Housekeeping was HORRIBLE. They only made our beds and left us with our old muggy towels, failed to replace our toilet paper when we were completely out and the shower drain in our room clogged leaving a horrible odor coming from the drain. They threw away some of our new toiletries and razors so we had to go down to the store at the resort and buy new products which were priced 3x it’s average US price. The food was tasteless and sometimes cold. They had very little entertainment during the day, not many options but the nightly entertainment was great. I’ve been to Cancun 3x with this being the 3rd, I definitely will not be staying at this hotel resort again.
Stayed 5 nights in Jul 2024