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Suite, Oceanfront (B2C-US)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Large | C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, Oceanfront (C)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Ocean View (Large, B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Swim-Up, U)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Water fitness

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Aerobics classes/lessons included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Water fitness classes/lessons included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Scuba lessons included
  • In-room liquor dispensers
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Costa Mujeres - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a 24-hour health club. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Hotel Riu Palace Costa Mujeres - All Inclusive has designated areas for smoking.

  • Daily
  • Waterslide
  • Number of outdoor pools - 5
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • All property's electricity comes from renewable sources
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic stirrers
  • Limo or town car service available
  • Computer station
  • Water-efficient showers only
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 670
  • Number of floors - 5
  • Number of buildings/towers - 1
  • 24-hour health club
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of bars/lounges - 6
  • Number of poolside bars - 2
  • Full-service spa
  • Number of swim-up bars - 2
  • Access to nearby outdoor pool
  • Free water park access
  • Beach umbrellas
  • Free breakfast
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2018
  • Evening entertainment
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 6
  • Vending machine
  • Vegetarian breakfast available
  • Beach towels
  • Television in common areas
  • Garden

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Room Amenities

Hotel Riu Palace Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Housekeeping on request
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Closed captioned TV
  • Change of towels (on request)
  • Energy-saving switches

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Spaces - This buffet restaurant specializes in international cuisine.

Zarape - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Japan - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Roma - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Nearby Activities

A 24-hour health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Fitness classes on site
  • Boat tours on site
  • Scuba diving on site
  • Kayaking on site
  • Water skiing on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Debit cards not accepted

Humane animal treatment

Staffed front desk

Guest education on local ecosystems and culture

Credit card pre-authorization

No rollaway/extra beds available

No cribs (infant beds) available

Comprehensive food waste policy

Comprehensive recycling policy

Smoke detector

Service animals not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
  • Riu Palace Costa Mujeres-All Inclusive Resort
  • Riu Palace Costa Mujeres-All Inclusive All-inclusive property
  • Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
  • All-inclusive property Riu Palace Costa Mujeres-All Inclusive
  • Riu Palace Costa Mujeres All Inclusive
  • Riu Costa Mujeres Inclusive
  • Riu Palace Costa Mujeres All Inclusive
  • Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Awards & Affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife

Hotel Reviews

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