See all properties

Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
On the beach, white sand, sun loungers, beach umbrellas
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Minibar, in-room safe, laptop workspace, blackout drapes
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast included
  • Room service
  • Air conditioning

Explore the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    9 min drive
  • Zarape
    5 min walk
  • Cancun Bus Station ADO
    21 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    88 min drive

Room options

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Large | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Large | C)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Large | B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Large | B2C-CAN)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swin-up, B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Swin-up, B2C-US)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Large, B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Large, B2C-US)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (B2C-US)

  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Ocean View (C)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-Up | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Swim-Up | C)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (C)

  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Grande, L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Grande, L)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CAN)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Grande, M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Grande, M)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Ocean View (B2C-CAN)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Large, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Large, U)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (L)

  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (U)

  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Swim-Up, L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Swim-Up, L)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-Up, M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Swim-Up, M)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-Up, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Swim-Up, U)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (B2C-CAN)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (E)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (L)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (U)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (L)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Sea View (M)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Swim-Up | B2C-CAN)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Ocean View (M)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Ocean View (U)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Front of property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Pool
Breakfast included
All inclusive
Spa
4.2 out of 5, Very Good, (1002)
The price is $620
per night
$754 total
includes taxes & fees
Jan 6 - Jan 7
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

4-star Costa Mujeres property with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Costa Mujeres - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

A 24-hour health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Costa Mujeres - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a 24-hour health club. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Hotel Riu Palace Costa Mujeres - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Spaces - This buffet restaurant specializes in international cuisine.
Zarape - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Japan - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Roma - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 798 out of 1351 reviews" "
Rating 8 - Good. 302 out of 1351 reviews" "
Rating 6 - Okay. 149 out of 1351 reviews" "
Rating 4 - Poor. 45 out of 1351 reviews" "
Rating 2 - Terrible. 57 out of 1351 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall great…
Stayed 7 nights in Sep 2024

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities
beautiful beach
Stayed 5 nights in Sep 2024

10/10 Excellent

Kip Lindsay

Stayed 7 nights in Aug 2024

8/10 Good

Ning Infante

Stayed 3 nights in Jun 2024

6/10 Okay

kevin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
When we travel to Mexico we alwats stay at a RIU property. This is the 1st one that i wouldnt go back to. The room we booked wasnt available, we ended up paying for an upgrade to a room with a pool. Tiles were falling off that small pool. And the bigger hotel pools has no shade. The food was just ok. Nothing was really bad but nothing was good either.. it was pretty blah.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nane

Stayed 5 nights in Aug 2024

10/10 Excellent

carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The only thing that I didn't like is you can't setup transportation going back to the airport online before the trip and the only option is a taxi that cost me $87.00
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y todas las actividades fueron excelentes
Stayed 4 nights in Sep 2024

10/10 Excellent

Kateryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good property, our family stay two tames here
Stayed 6 nights in Sep 2024

6/10 Okay

Teresa

Traveled with family
Stayed 6 nights in Sep 2024

6/10 Okay

Shirley

Traveled with group
Liked: Property conditions & facilities
This property has a great beach, but no umbrellas on the beach. Food option not bad, the buffet has a really really bad smell couldn't stay in it had to go sit out door all the time. No options for sitting outdoor all resturants and cafes only indoor sitting. Room is clean but basic. The resort is average not classy or luxury everything is just or basic
Stayed 7 nights in Aug 2024

10/10 Excellent

Ramon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family and friends
Stayed 3 nights in Aug 2024

10/10 Excellent

Aziz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Aug 2024

10/10 Excellent

Yvonne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 3 nights in Aug 2024

8/10 Good

A-Shey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim-up pools were dirty. Maintenance came fast after we reported it and cleaned everyone’s. I think there too many mosquitoes and the report should spray. Everything else was really nice.
Stayed 4 nights in Aug 2024

6/10 Okay

Mario

Traveled with family
Liked: Amenities
Beach was beautiful but bathrooms from public areas dirty
Stayed 6 nights in Aug 2024

10/10 Excellent

Scott, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Best views and beaches in Cancun
Stayed 6 nights in Aug 2024

6/10 Okay

Armand

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall not bad but they forgot our anniversary I made sure and told them that in advance when we first arrived there at check in the lady at front desk said she'll take care of everything and it didn't happen. When I called the front desk they simply said we forgot.
Stayed 8 nights in Aug 2024

10/10 Excellent

Saffiean

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this resort! The pools were amazing, the rooms were clean and comfortable, and the food was so good!! The grounds were so clean, they kept everything looking so nice! Would strongly recommend!!
Stayed 5 nights in Mar 2022

10/10 Excellent

Rodrigo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the food options, the staff, facilities, entertainment, and loved the bar options but I was let down at the shopping options and the transportation options.
Stayed 5 nights in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024