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Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Deep soaking bathtub
Aerial view
Interior entrance
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪10 min walk‬
  • Gaviota Azul Beach
    ‪12 min walk‬
  • Forum Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (M)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (M)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (U)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (M)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Las Americas - Adults Only- All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a meeting room and limo/town car service. Event facilities measuring 2099 square feet (195 square meters) include conference space. This Art Deco property also offers spa services, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2891 out of 4216 reviews
Rating 8 - Good. 830 out of 4216 reviews
Rating 6 - Okay. 261 out of 4216 reviews
Rating 4 - Poor. 103 out of 4216 reviews
Rating 2 - Terrible. 131 out of 4216 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dung

Stayed 6 nights in Dec 2024

10/10 Excellent

LUCIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time there. I love it.
Stayed 15 nights in Dec 2024

10/10 Excellent

Mario Lugo

Stayed 4 nights in Dec 2024

10/10 Excellent

ALFRED

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Food was excellent at the buffet and at the restaurants. The staff is very friendly. Good beach and pools.
Stayed 7 nights in Dec 2024

10/10 Excellent

Raid Yousif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Rizwana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property with professional staff
Stayed 3 nights in Dec 2024

6/10 Okay

Everardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bring furnishings up to date and to 5 star rating.
Checkin staff was efficient and effective.Elevators and entrance handles to restaurants need sanitizing.The over the top concept needs revamping. Air conditioning units need sanitizing because the room smells of mildew/mold which is different than humid.Hotel furniture needs modernizing. The outside colonial look is beautiful and unlike any other.I loved the spa cold jacuzzi and decor was in very good taste.The beach small but beautiful and walking distance from a better beach.The 24 hour snak and delicatessen great idea; however, to make a sack lunch you neet a sack and wax paper. The freshness of the food was excellent.The pools and built in entertainment was cool.
Stayed 7 nights in Dec 2024

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff running around full time to help with anything you need. Everyone is very kind and most seem bilingual. Multiple restaurants and options for each meal so you won’t be disappointed!
Stayed 5 nights in Dec 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent! The resort was impeccably clean and comfortable. Food was amazing as always! Highly recommend
Stayed 10 nights in Dec 2024

6/10 Okay

CLINTON Frederick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I won't come back as the property has lost its charm
Stayed 3 nights in Dec 2024

10/10 Excellent

Jung ok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Evan, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Palace Las Americas is a perfect getaway for all vacationers. We love the food. The staff and all the amenities. It’s just a great place to vacation. I would recommend it to everyone looking for a great getaway!
Stayed 14 nights in Nov 2024

10/10 Excellent

Carlos Jose

Stayed 7 nights in Dec 2024

10/10 Excellent

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Johnny with the mustache made the events so much fun! The swim up bar David and July was so friendly and never kept us waiting! The staff made us feel like they had known us forever always so kind and fun to be around!
Stayed 4 nights in Dec 2024

4/10 Poor

Carlos

Stayed 5 nights in Dec 2024

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yalda

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely go back!
Stayed 4 nights in Dec 2024

2/10 Terrible

Chris

Stayed 4 nights in Sep 2024

2/10 Terrible

Christopher

Stayed 3 nights in Oct 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with a great view
Stayed 4 nights in Nov 2024

10/10 Excellent

JOHN ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Will go back...
Stayed 6 nights in Dec 2024

6/10 Okay

Christopher

Stayed 3 nights in Nov 2024

4/10 Poor

Alexander

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Tiajuana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my birthday here and it was spectacular. The moment I walked in I felt like it royalty. Everyone from the front desk to the servers were absolutely wonderful. The level of service and cleanliness is like nothing I have ever seen. The food is top tier. I would definitely stay again.

10/10 Excellent

Berenice

Stayed 7 nights in Nov 2024