Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Aerial view
Interior entrance
Deep soaking bathtub
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    ‪2 min walk‬
  • UltraMar Ferry Terminal
    ‪6 min walk‬
  • Caracol Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite (M)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

Suite, Ocean View (U)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Las Americas - Adults Only- All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a meeting room and limo/town car service. Event facilities measuring 2099 square feet (195 square meters) include conference space. This Art Deco property also offers spa services, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2750 out of 4037 reviews" "
Rating 8 - Good. 786 out of 4037 reviews" "
Rating 6 - Okay. 268 out of 4037 reviews" "
Rating 4 - Poor. 105 out of 4037 reviews" "
Rating 2 - Terrible. 128 out of 4037 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carl Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
RIU Party!
Stayed 4 nights in Oct 2024

6/10 Okay

Jonibek

Stayed 5 nights in Sep 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jasen

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service
Staff was awesome
Stayed 5 nights in Oct 2024

8/10 Good

Karina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and attentive. Staff members stood out with their services in the bar area and restaurants. Check in and check out was smooth. The resort does have a distinctive smell. Not sure if it was due to being close to water.
Stayed 5 nights in Oct 2024

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff were all amazing. Friendly, attentive, and spoke a variety of languages! No trouble at all during the trip. Easy check in and check out, transportation options available on site! Just watch that if you don’t book directly with RIU, the shuttle is not provided. We had to book a taxi from the airport and back. The resort set it up for us for the return trip at a discount though. Read your booking closely for those little details!
Stayed 7 nights in Oct 2024

6/10 Okay

ROBERTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pudieron ayudarme con un problema de drenaje del inodoro. Yo mismo lo resolvi Lo reporte anteriormente en 6 ocaciones
Stayed 6 nights in Oct 2024

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! 3 timer
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura Michele

Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ernesto at the check in counter was very professional, courteous and pleasant to talk with. Miguel for holding out luggages until check in time. Arcos and Aaron at the main buffet were friendly, anticipated our needs and always ready to offer great service. We’ve already made plans to go back soon. Riu Palace Las Americas deserves its 5 Star ⭐️ rating.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nicole S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good Tuesday through Thursday food was excellent. Saturday the food was horrible. Wife was served food poisoning the first night there. Sunday. The resort was extremely clean. Servers was very helpful and nice. The water got a little rough the last 2 days there and they would not let us in the water. I had seen bigger waves at Daytona Fl. That was the final straw for me. Sorry but alot people have said the food is horrible and it is. I will not be going back.
Stayed 6 nights in Oct 2024

10/10 Excellent

Amanda

Stayed 7 nights in Sep 2024

8/10 Good

Juliza

Stayed 4 nights in Sep 2024

10/10 Excellent

Laurene

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable trip. Staff was amazing
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. The only negative was a man getting murdered on the beach.
Stayed 3 nights in Sep 2024

2/10 Terrible

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Silvia, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a great place to stay , I recommend it to any one , that wants to go and have a great time, the food was good, drinks exelent,great staff
Stayed 3 nights in Oct 2024

10/10 Excellent

mark

Stayed 3 nights in Jul 2024

10/10 Excellent

Efren

Stayed 3 nights in Oct 2024

10/10 Excellent

Jaslene, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was wonderful! The staff were always kind and attentive and the amenities were clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024