See all properties

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Relax by the oceanfront pool surrounded by palm trees and lounge under shaded umbrellas.
Hotel Riu Palace features a grand central tower with a dome and a smaller tower on the left side, showcasing its classical design elements.
Relax by the infinity pool surrounded by palm trees and sun loungers, with access to the beach and ocean views.
Relax in a hot tub on a spacious outdoor terrace with ocean views.
Enter a spacious lobby with a large doorway leading to a balcony offering ocean views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪8 min walk‬
  • Forum Beach
    ‪11 min walk‬
  • Gaviota Azul Beach
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (U)

8.8 out of 10
Excellent
(227 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(396 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (M)

9.4 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (M)

8.0 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (C)

7.4 out of 10
Good
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (C)

8.2 out of 10
Very good
(43 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

8.8 out of 10
Excellent
(29 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (U)

9.4 out of 10
Exceptional
(32 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(8 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (M)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Luxury with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Luxury with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

  • Sea view
  • Sleeps 2

View all photos for Suite Luxury with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Luxury with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 3
  • 2 Double Beds

Similar properties

Relax by the oceanfront pool surrounded by lounge chairs and palm trees.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.5 out of 5, Wonderful, (3940)
$394 nightly
The price was $872
The price is $394 total
includes taxes & fees
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Las Americas - Adults Only- All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a meeting room and limo/town car service. Event facilities measuring 2099 square feet (195 square meters) include conference space. This Art Deco property also offers spa services, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3164 out of 4564 reviews
Rating 8 - Good. 876 out of 4564 reviews
Rating 6 - Okay. 269 out of 4564 reviews
Rating 4 - Poor. 104 out of 4564 reviews
Rating 2 - Terrible. 151 out of 4564 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
To start with the good, the food was great, the staff was very helpful and polite and the beach is beautiful. The not so good... the front desk seemed very unorganized and inefficient. On our first daybwhen we checked in our jaccuzi sweet wasnt ready so we go downgraded to a suit, and our room wasnt ready until 2 pm the next day. Then on our last day we woke up to maintenance staff on our balcony working and tarps over pur jacuzzi and pretty much the whole balcaony. We got no heads up or notice which made for an akward wakeup.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. It was the second time I’ve stayed at the resort and I would go back again. The staff is friendly and quick to address any issues.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best trip
Stayed 5 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 5 nights in Apr 2025

10/10 Excellent

Chadwick Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive, they take good care of you and once you get to know them they remember you and treat you like a friend, specifically remember a waiter named Hanniel and another Ismael very nice guys. Would definitely recommend lots of entertainment
Stayed 8 nights in Apr 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean & lots of activity
Stayed 7 nights in Apr 2025

8/10 Good

robin

Stayed 5 nights in Mar 2025

10/10 Excellent

Luigi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Would definitely stay again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Barbara Adams

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved staying th
Stayed 7 nights in Apr 2025

10/10 Excellent

Sabrina M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all inclusive! 9th all inclusive I’ve been to. This one ranks #2, but money, #1! Beautiful facility, amazing food! Fun shows, pool activities, gorgeous beach and water. Walkable. Staff very friendly. So clean. Loved our room. Bed was hard, overall great room.
Stayed 7 nights in Apr 2025

10/10 Excellent

Chelsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was such a fun getaway for our 8-day trip! The staff went above and beyond to make us feel welcome—especially Jonathan and Boa, who were incredibly kind and always made sure we had everything we needed. The buffet had a great variety of options, and everything we tried was delicious. The unlimited drinks were a definite bonus—they could whip up anything you asked for! The entire atmosphere was so friendly and inviting, especially for Canadians. We’ll definitely be back!
Stayed 8 nights in Mar 2025

10/10 Excellent

Manuel

Stayed 4 nights in Mar 2025

8/10 Good

Widalys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I gave an overall 4 star is all because of the food options. The hotel has 7 restaurants. The one that really provides lots of options is the buffet. The other restaurants the food sound good and all but there was a lack of flavor. I was expecting authentic Mexican flavor and unfortunately I was disappointed. Will I go back to this hotel? Yes, I know that the Roberto's buffet will have good options. The service is excellent overall. The hotel has beautiful art around, it is always clean and the staff is very friendly. I will be back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy, Hillsboro

Stayed 5 nights in Apr 2025

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members are amazing! Hard working people, always happy making sure guests feel at home.
Stayed 4 nights in Apr 2025

10/10 Excellent

jennie jane

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy it a lot!!!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Harlan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2025

6/10 Okay

Lissette

Traveled with family
Liked: Cleanliness
I’ve visited riu lalas las Americas multiple times and this last time did not impress me. Upon arrival we were not greeted until at check in. We took out luggage upstairs ourselves; I travelled with an elderly person so it would have been convenient to have had help. Some servers not as friendly as before. Not sure what happened? Very different experience that before! They also had loud construction in the lobby area near the pool entrance.
Stayed 4 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Mark

Stayed 4 nights in Apr 2025

2/10 Terrible

Mervete kastrati

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property, staff was very rude and did not care to answer questions. No housekeeping and no beach towels. Rudest staff I’ve ever encountered. When I asked the staff to please speak to me the way I’m speaking to you, I was told this is my culture. Very rude. Would not recommend
Stayed 6 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Amazing property, staff and activities! Definitely planning my next trip ASAP
Stayed 5 nights in Apr 2025

10/10 Excellent

Salvador

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and nice.
Stayed 6 nights in Apr 2025