Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Deep soaking bathtub
Front of property - evening/night
Minibar, in-room safe, blackout drapes, iron/ironing board
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪10 min walk‬
  • Gaviota Azul Beach
    ‪12 min walk‬
  • Forum Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite (M)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

Suite, Ocean View (U)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Las Americas - Adults Only- All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a meeting room and limo/town car service. Event facilities measuring 2099 square feet (195 square meters) include conference space. This Art Deco property also offers spa services, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2978 out of 4319 reviews
Rating 8 - Good. 843 out of 4319 reviews
Rating 6 - Okay. 262 out of 4319 reviews
Rating 4 - Poor. 100 out of 4319 reviews
Rating 2 - Terrible. 136 out of 4319 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful. The stuff are very kind and friendly. Special thanks to Nick, Selene, Veronica in the buffet. They are always welcoming and supper friendly. The room is clean in general. However, the sofa smell badly. We had to keep the door open to get fresh air to avoid the bad smell. The food is good. We enjoyed the Italian resturant and the Steak house a lot. The Crystal is great as well. The only thing is my sister got a little sick from something of the food one day. This the the second time we stayed in this place. Overall, we liked the place.
Stayed 6 nights in Feb 2025

8/10 Good

Gregory Lee, Alta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sounds crazy, but the bed (headboard) was creaking and groaning everytime you rolled over! Otherwise, great place!
Stayed 6 nights in Feb 2025

10/10 Excellent

jonah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was awesome. Very clean, staff was always helpful and friendly and kept drinks flowing. The only “complaint” I guess could be the slow elevators. Everything was top notch!
Stayed 7 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Taydin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Food was good!
Stayed 4 nights in Feb 2025

8/10 Good

Amy

Stayed 7 nights in Jan 2025

10/10 Excellent

Renée Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. The staff was amazing I would come back
Stayed 7 nights in Feb 2025

10/10 Excellent

Terri

Stayed 6 nights in Jan 2025

10/10 Excellent

Jasmina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Nadya

Stayed 4 nights in Feb 2025

6/10 Okay

Audrey

Traveled with family
Liked: Cleanliness, amenities
The room is very old .. bathroom faucet dust with well , the air condition is so loud , we have to turn it off…
Stayed 7 nights in Jan 2025

10/10 Excellent

Kip

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Hyatt Ziva a number of times. Riu Palace las Americas was a great change of pace. The food was excellent and drinks came quickly with amazing service. The transportation to the parties was very convenient and we had a wonderful vacation. We will definitely be back.
Stayed 5 nights in Feb 2025

10/10 Excellent

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was nice and perfesssional
Stayed 5 nights in Feb 2025

10/10 Excellent

Gary Lee

Liked: Cleanliness, staff & service, property conditions & facilities
15 th time to visit ! will be back soon
Stayed 7 nights in Jan 2025

10/10 Excellent

Karleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Our room was very clean and spacious. The staff were awesome. Great food and drinks. The beach was pristine. It’s definitely a party vibe in the evening/night, loud music and partying in the outdoor theater area that you can hear in your room, but it shut down at 11 every night. We had some rude and extremely noisy neighbors a few times in the middle of the night (the walls seemed like they were pretty thin). We had to call down to the front desk and complain, and they were great about it. Handled it immediately and it was quiet for the rest of the night. I would definitely stay here again.
Stayed 6 nights in Feb 2025

8/10 Good

Steve

Stayed 4 nights in Jan 2025

10/10 Excellent

Scott Landon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the resort and people were great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Cody

Stayed 9 nights in Jan 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jan 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Rooms have old linens and the buffet served same things everyday
Stayed 4 nights in Jan 2025

10/10 Excellent

in suk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quiet, clean , excellent staff. The ocean was beautiful, swimming pools were clean. However need improvement on night entertainments. It was boring not like other all inclusive resorts.
Stayed 3 nights in Feb 2025

10/10 Excellent

David, Milton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel was a major factor for our plans of returning. This was one of the only resorts I can say that the staff at the front desk were personable , helpful and courteous. Never had any issues with excessive noise at night. Grounds were always clean. If I had to complain about something, it would be the lack of outlets in the rooms.
Stayed 8 nights in Jan 2025

10/10 Excellent

Kurt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property and staff that make your stay so wonderful. Thank you for such a wonderful stay we’re already planning our next holiday with you.
Stayed 4 nights in Feb 2025

10/10 Excellent

LeAnne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded all of my expectations! The staff was top notch, every single person. The food was amazing, th facility beautiful and the view from the moment we walked in the front door…utterly breathtaking.
Stayed 3 nights in Feb 2025