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Hotel Riu Palace Peninsula - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Aerial view
Lobby sitting area
Separate tub and shower, jetted tub, eco-friendly toiletries, hair dryer
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪7 min walk‬
  • Tortuga Beach
    ‪9 min walk‬
  • Playa Tortugas
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, Jetted Tub, Ocean View (Villa - U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (Villa - U)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub, Ocean View (Villa - U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub, Ocean View (Villa - U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (E)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (E)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Superior, U)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (L)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (C)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub, Ocean View (Villa | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Superior | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • Sleeps 8
  • 2 King Beds

View all photos for Junior Suite, Sea View (Superior, M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Sea View (Superior, M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Villa | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub (Villa | C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Sea View (M)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (L)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (M)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Superior | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (U)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds

View all photos for Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (Villa | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Superior, B2C-US)

  • 434 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (U)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (SUMZ / B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (SUMZ / B2C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (SJMB / B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (SJMB / B2C)

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Hot Tub, Ocean View (Suite, L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Villa, Hot Tub, Ocean View (Suite, L)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Jetted Tub, Sea View (Suite, M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Villa, Jetted Tub, Sea View (Suite, M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub, Sea View (Villa, M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub, Sea View (Villa, M)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa, M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub (Villa, M)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa | E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub (Villa | E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Superior, L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Jetted Tub (Villa | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Jetted Tub (Villa | U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa, Jetted Tub (Suite, L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Villa, Jetted Tub (Suite, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Villas, E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Villas, E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Superior, E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Villa, Jetted Tub, Ocean View (Suite, L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Villa, Jetted Tub, Ocean View (Suite, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Riu Palace Peninsula - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Peninsula - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Peninsula - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Peninsula - All Inclusive features a full-service spa, 5 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a steam room, spa services, and a terrace. Complimentary self parking is available on site.

Hotel Riu Palace Peninsula - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Isla Mujeres
  • Kabuki
  • Krystal
  • Las Olas
  • Tamales

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Art Deco architecture
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2940 out of 4538 reviews
Rating 8 - Good. 876 out of 4538 reviews
Rating 6 - Okay. 364 out of 4538 reviews
Rating 4 - Poor. 144 out of 4538 reviews
Rating 2 - Terrible. 214 out of 4538 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

JAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not safe. My staff was stolen by the swimming pool. The management didn’t help me with nothing. They don’t want to show me the cameras and they said the cameras don’t cover the swimming pools area. For the safety of tourists they should have cameras everywhere.
Stayed 8 nights in Feb 2025

10/10 Excellent

Rodrigo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, the staff very professional very friendly, the property very clean. The food was amazing, the beach very clean, and beautiful the bartenders excellents, the pool parties very entertainment… love ever minute that I was there… I will definitely recommend it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jaylene

Stayed 5 nights in Feb 2025

8/10 Good

Ieshia Wingfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and scenery. The rooms and view were amazing. The check in staff even gave me a free upgrade to a beautiful room. The only thing I wish there were more meat options besides pork products for breakfast options everyone does not eat pork, but overall experience was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oana Terezia

Stayed 5 nights in Feb 2025

10/10 Excellent

Grazia Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Abbey Lynn

Stayed 4 nights in Feb 2025

8/10 Good

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Willie

Stayed 5 nights in Feb 2025

2/10 Terrible

Rogelio

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Vitaliy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place.
Stayed 6 nights in Feb 2025

10/10 Excellent

Giuseppina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Carrie L

Disliked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

James W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great Staff. Well maintained, very clean. Very modern facility. Biggest disappointment was lack of shopping and food options within walking distance.
Stayed 7 nights in Feb 2025

10/10 Excellent

Chanel

Traveled with partner
Liked: Cleanliness, amenities
Our stay at the Riu peninsula was great ! When we arrived we received a free upgrade . Our room was ready 1 hr before scheduled. The checkin and check out process was efficient and smooth. The grounds are beautifully kept. The pool and beach areas are constantly cleaned and monitored. There are rocky parts of the beach which gives amazing views and privacy. The food was great . There was lamb steak beef chicken and seafood all delicious and seasoned. When doing an all inclusive I think it is imperative to pick a resort with good food and the Riu peninsula did not disappoint. Rooms were clean and comfortable. Not magnificent but still nice for sleeping , showering and sitting out on the balcony. Location was great. You can use uber which was $3 to $4 usd to get around . The ferry port is literally steps away from the hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

JEREMY

Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. The workers on the property were going none stop. The front desk and check in crew were awesome. Our room overlooking the ocean was amazing . Room 507
Stayed 10 nights in Feb 2025

2/10 Terrible

JAN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My belongings was stolen on the swimming pool area. And the answer from hotel management was ….is not our responsibility. They don’t want to show me the camera But actually they don’t even have cameras everywhere. So bad. The hotel looks good. But not safe. The police told us this is the most unsafe hotel around. This cases is very common. So we will avoid this hotel for the future and I will never recommend
Stayed 9 nights in Jan 2025

10/10 Excellent

Harjinder Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent drinks, Food and staff.
Stayed 6 nights in Jan 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the fittings in room needed updating or replacing like old non working electric outlets hairline cracks in sinks and a toilet that would not stop running every 2 minutes
Stayed 5 nights in Feb 2025

8/10 Good

Yannis

Stayed 4 nights in Feb 2025

10/10 Excellent

chaya, hollywood

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean. The people are very nice. It’s a big hotel a lot of variety of restaurants which makes it very convenient. Everything was great. I would definitely go again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, staff, pools and beaches. Riu party was fun as were the events in the theatre every night
Stayed 7 nights in Feb 2025

10/10 Excellent

Tamera Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great! Loved the private pool! Food was the best we have had on a Mexican trip.
Stayed 7 nights in Feb 2025