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Hotel Riu Ventura - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Ventura - All Inclusive

6 bars/lounges, 2 swim-up bars
Terrace/patio
Restaurant
Restaurant
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Zona Hotelera, Blvd Kukulkan, Cancun, QROO, 77500
  • Place, Delfines Beach
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, El Rey Ruins
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room (Partial Ocean View | U)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (Partial Ocean View | U)

9.6 out of 10
Exceptional
(22 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (Partial Ocean Viewn|B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (Partial Ocean Viewn|B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Room (& Friends, Partial Ocean View |U)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (& Friends, Partial Ocean View |U)

9.4 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed

View all photos for Family Room (& Friends, Partial Ocean View| B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (& Friends, Partial Ocean View| B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed

View all photos for Double Room, Ocean View (U)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (U)

10.0 out of 10
Exceptional
(17 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Oceanfront (U)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (U)

9.6 out of 10
Exceptional
(12 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Oceanfront (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (Swim-up |18+| U)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (Swim-up |18+| U)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (Swim-up | 18+| B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (Swim-up | 18+| B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-up |18+| U)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (Swim-up |18+| U)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-up | 18+ | B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (Swim-up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (U)

Minibar, in-room safe, individually decorated, individually furnished

Suite, Oceanfront (U)

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (U)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room (Partial Ocean View | C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (Partial Ocean View | C)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (Partial Ocean Viewn|B2C-C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (Partial Ocean Viewn|B2C-C)

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (B2C-C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (B2C-C)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Oceanfront (C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (C)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Oceanfront (B2C-C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (B2C-C)

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (Swim-up |18+| C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (Swim-up |18+| C)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (Swim-up | 18+| B2C-C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (Swim-up | 18+| B2C-C)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-up |18+| C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (Swim-up |18+| C)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-up | 18+ | B2C-C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (Swim-up | 18+ | B2C-C)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (C)

Minibar, in-room safe, individually decorated, individually furnished

Suite, Oceanfront (C)

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (B2C-C)

Minibar, in-room safe, individually decorated, individually furnished

Suite, Oceanfront (B2C-C)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Bedrooms (C)

  • 747 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room, 2 Bedrooms (B2C-C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Bedrooms (B2C-C)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room (& Friends, Partial Ocean View |C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (& Friends, Partial Ocean View |C)

  • 427 sq ft
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed

View all photos for Family Room (& Friends, Partial Ocean View| B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (& Friends, Partial Ocean View| B2C-CA)

  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed

View all photos for Double Room (C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (C)

9.4 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (B2C-C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (B2C-C)

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Room (& Friends|C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (& Friends|C)

  • 427 sq ft
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed

View all photos for Family Room (& Friends| B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (& Friends| B2C-CA)

  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed

View all photos for Double Room (Partial Ocean View | L)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (Partial Ocean View | L)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (L)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Oceanfront (L)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (L)

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (Swim-up |18+| L)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (Swim-up |18+| L)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-up |18+| L)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (Swim-up |18+| L)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (L)

Minibar, in-room safe, individually decorated, individually furnished

Suite, Oceanfront (L)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (L)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Bedrooms (L)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room (& Friends, Partial Ocean View |L)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (& Friends, Partial Ocean View |L)

  • 431 sq ft
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed

View all photos for Double Room (Partial Ocean View | M)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (Partial Ocean View | M)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (M)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (M)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Oceanfront (M)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (Swim-up |18+| M)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (Swim-up |18+| M)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-up |18+| M )

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (Swim-up |18+| M )

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (M)

Minibar, in-room safe, individually decorated, individually furnished

Suite, Oceanfront (M)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (M)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Bedrooms (M)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room (& Friends, Partial Ocean View |M)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (& Friends, Partial Ocean View |M)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed

View all photos for Double Room (Partial Ocean View | E)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (Partial Ocean View | E)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Ocean View (Swim-up |18+| E)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (Swim-up |18+| E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (E)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Ocean View (E)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Oceanfront (Swim-up |18+| E)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (Swim-up |18+| E)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (E)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Oceanfront (E)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Room (& Friends, Partial Ocean View |E)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (& Friends, Partial Ocean View |E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Queen Beds OR 1 King Bed and 1 Queen Bed

View all photos for Suite, Oceanfront (E)

Minibar, in-room safe, individually decorated, individually furnished

Suite, Oceanfront (E)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (E)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Bedrooms (E)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Hotel Riu Ventura - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Ventura - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Ventura - All Inclusive offers 705 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and change of towels can be requested.

6 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Riu Ventura - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Ventura - All Inclusive features 6 outdoor swimming pools and a fitness center. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Art Deco property also offers spa services, a complimentary children's club, and barbecue grills. Onsite self parking is complimentary.

Hotel Riu Ventura - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Hotel Riu Ventura - All Inclusive has 6 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Kids club

Entertainment

Onsite entertainment and activities

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2025
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riu Ventura Inclusive Cancun

Riu Ventura - All Inclusive Hotel

Riu Ventura - All Inclusive Cancun

Riu Ventura - All Inclusive Hotel Cancun

Hotel Riu Ventura - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 510 reviews
Rating 8 - Good. 117 out of 510 reviews
Rating 6 - Okay. 53 out of 510 reviews
Rating 4 - Poor. 21 out of 510 reviews
Rating 2 - Terrible. 26 out of 510 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Paige

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice staff, mid food, 2/4 days we were there they told us we couldn’t use our swim up pool because they were doing maintenance 7pm-8am
Stayed 4 nights in Feb 2026

2/10 Terrible

Laura

Traveled with partner
Liked: Cleanliness
The entire vacation was a total disappointment as was the lack of customer service from Expedia and the hotel. No one cared about our issues or was willing/able to do anything abut it.
Stayed 8 nights in Dec 2025

10/10 Excellent

Scott Ryan

Stayed 9 nights in Feb 2026

8/10 Good

Amilcar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 7 nights in Feb 2026

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Feb 2026

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, great staff & location was fantastic! Unfortunately got food poisoning on the last day. Food was also lackluster. Overall a great budget friendly resort if you’re not looking for great food.
Stayed 4 nights in Feb 2026

4/10 Poor

Krystal

Stayed 4 nights in Feb 2026

8/10 Good

Tatyana

Clean and staff very friendly, respectful and helpful. Food was great, especially the buffet. For some odd reason the shower smelled like sewage in AM. Unsure of that can be addressed, because one day it smelled pretty bad. Also wish there were more bathrooms on the property (especially in restaurants) with kids it’s a bit hard to have to leave places and walk to either lobby or pool bathrooms. But overall a pretty great place to stay.
Stayed 7 nights in Feb 2026

8/10 Good

KeAsia

Stayed 3 nights in Feb 2026

6/10 Okay

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and we loved our swim up suite. The food was not great. Drinks were not great either. Beach is very beautiful.
Stayed 7 nights in Jan 2026

10/10 Excellent

Eduardo

Stayed 6 nights in Dec 2025

10/10 Excellent

Zeshan

Just
Stayed 3 nights in Feb 2026

4/10 Poor

josias

Traveled with family
Liked: Cleanliness, property conditions & facilities
NEED TO IMPROVE A LOT, BAR (BARTENDERS), FOOD, FOOD COURT NEED MORE VARIETY OF FOODS AND SERVER, ETC
Stayed 4 nights in Jan 2026

6/10 Okay

Adam

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pro: new building and clean and staff friendly and nice pool and nice beach Cons: this Riu do not offer babysitter. If you have young kids can not enjoy Riu party. Noise is another major issue with building and bikes and loud car keep waking everyone middle of night and upper level when someone walk you hear it. My kids waking up every night. People walking in hallways sound early comes to room. I stay 3 days and asked to transfer to Riu caribe No noise there and they have babysitting
Stayed 6 nights in Feb 2026

10/10 Excellent

Magaly Judith Sanchez

Traveled with family
Liked: Cleanliness, property conditions & facilities
All staff members were very friendly and helpful, everything was very clean and the activities super fun
Stayed 2 nights in Feb 2026

6/10 Okay

Anthony

Traveled with family
Food wasn't the best. Housekeeping could have been better.
Stayed 3 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 3 nights in Jan 2026

4/10 Poor

Donald Pete

Disliked: Amenities
Overall, I would give this resort a poor score. There is no room service. There is no mixed drinks unless you go to one bar in the lounge area and I had food poisoning from the food here the food sucks.
Stayed 9 nights in Feb 2026

10/10 Excellent

Ivan

Stayed 5 nights in Feb 2026

10/10 Excellent

JUSTIN

Liked: Cleanliness, amenities, property conditions & facilities
Room was huge. Great bang for buck. Food was decent for an all inclusive. Pools and beach were beautiful and well maintained. I’m a single guy who is not a fan of kids. There were families but nothing overwhelming, and they had an adults only pool a well. Would definitely go back.
Stayed 4 nights in Feb 2026

8/10 Good

Noah

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks weren't up to expectations, but overall a good experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

TYWANNE

Stayed 5 nights in Feb 2026

6/10 Okay

Carolyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is new they still have work to do.
Stayed 7 nights in Jan 2026

10/10 Excellent

Lizette

Liked: Cleanliness, amenities, property conditions & facilities
muy bonito el hotel, todos los empleados fueron súper buena onda y amables. gracias
Stayed 3 nights in Feb 2026

8/10 Good

Bonny

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned perfectly every day. The staff was always very helpful - although there was a language barrier that was frustrating at times. We were grateful for the bottles of water in the room. We were disappointed that there were only Pepsi products. The pools were lovely and the beach area was fantastic. The buffet was always well stocked and the food was good. We would have liked a few snacks in the bar area such as cookies or sweet snacks. Overall a great vacation spot!
Stayed 4 nights in Feb 2026