Rocamar Hotel Panoramico Isla Mujeres

2.5 star property

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Photo gallery for Rocamar Hotel Panoramico Isla Mujeres

Outdoor pool
Beach/ocean view
Beach nearby
Outdoor pool
Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Nicolas Bravo y Entre Abasolo, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • North Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪116 min drive‬

Room options

Double Room, Ocean View

  • 322 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room, 1 King Bed, Ocean View

  • 322 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Basic Double Room, Ocean View (Basement level)

  • 322 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Rocamar Hotel Panoramico Isla Mujeres

Hotel in Centro - Supmza 001
An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services, and a garden are onsite. Housekeeping is available once per stay.
Rocamar Hotel Panoramico Isla Mujeres offers 34 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rocamar Hotel Panoramico Isla Mujeres features an outdoor pool, a terrace, and multilingual staff. Public areas are equipped with complimentary wired and wireless Internet access. This Isla Mujeres hotel also offers tour/ticket assistance, a garden, and concierge services. Onsite self parking is complimentary.

Rocamar Hotel Panoramico Isla Mujeres is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 3000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Rocamar Hotel
Rocamar Hotel Isla Mujeres
Rocamar Isla Mujeres
Rocamar Hotel Panoramico Isla Mujeres Hotel
Rocamar Hotel Panoramico Isla Mujeres Isla Mujeres
Rocamar Hotel Panoramico Isla Mujeres Hotel Isla Mujeres

Rocamar Hotel Panoramico Isla Mujeres Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 398 out of 999 reviews
Rating 8 - Good. 371 out of 999 reviews
Rating 6 - Okay. 139 out of 999 reviews
Rating 4 - Poor. 62 out of 999 reviews
Rating 2 - Terrible. 29 out of 999 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joseph, Vancouver

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best parts of this hotel are the proximity to everything fun and food. The very best part is the view and the sound of the ocean right off the balcony. Absolutely wonderful. Problem is the room was: 1) unclean 2) limited towels and face cloths 3) internet didn’t work in room at all 4) tv was broken 5) safe was easily removed , just by lifting it out of the storage cupboard. It wasn’t attached to anything. Loved the cat and proximity to ferry.
Stayed 2 nights in Jan 2025

6/10 Okay

Denise Michelle

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view from the balconies is unbeatable!! I wony lie it is a vare bones motel
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Amazing view and location, but room needs fixes
Excellent location. Amazing view. Good service. 2 lights didn’t work. The electrical outlet in the bathroom didn’t work. The sliding door doesn’t seal well so you can always hear the wind. The TV is a 13-14” monitor inside a sliding glass (I looks like an inexpensive replacement to what was there originally). I don’t expect it to have extras, i would give it a higher rating if the things in the room did work. We didn’t use the pool but it looked nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Yana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place for vacation
Stayed 4 nights in Jan 2025

8/10 Good

Jenny

Stayed 2 nights in Dec 2024

10/10 Excellent

Darcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great - close to the ferry and close to restaurants without being too noisy from the traffic or the crowds. We had a room with a balcony that faced the ocean and it was very private and quiet.
Stayed 13 nights in Dec 2024

10/10 Excellent

DENISE

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location from dining & shopping to the Caribbean Ocean waves, view & the sound of the ocean each night was appealing & soothing to me. One complaint I have is the step in the shower which does not help the water from getting onto the bathroom floor & can be dangerous when stepping out of the shower.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Beautiful place! Wish they didn’t change towels every day. Floors are very slick in the rooms so be careful in your bare feet. Front desk gals seemed a little bored with everything. Awesome location 3 blocks uphill from the ferry. Hot and cold filtered water was also a plus.
Stayed 3 nights in Dec 2024

8/10 Good

Candace

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Natalia, Laveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very convenient.
Stayed 1 night in Dec 2024

8/10 Good

Linda Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

8/10 Good

Serafin

Liked: Cleanliness, staff & service, property conditions & facilities
Location and View
Stayed 14 nights in Nov 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service
This was our fourth stay at Rocamar. I consider it a "value" hotel where any deficiencies can be overlooked because the price is right! The location is amazing, most rooms look right out onto the Atlantic ocean. The staff are great and always willing to help. Every room has at least one thing that doesn't work, is broken or missing. In room 15 there is no handle on the outside of the balcony door and one overhead light comes on at night when it is switched off. Staff fixed the security hook on the balcony door when we pointed it out to the maid. We realized we needed an extra day at the hotel and staff fixed that too. They also let us change rooms after our first night when we didn't like room 20. Hotel Rocamar would be our first choice again when we return to Isla Mujeres.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert, Cartersville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rocamar is very nice hotel, the wifi works best in the lobby area, but if you love the sound and sight of the ocean this is the place to stay, very convenient to all things walkable, grocery store just a few yards down the road, they have a small refrigerator in the room but would be nice if they added a microwave, all in all a great place to stay on yur vacation, yes we will be back.
Stayed 9 nights in Nov 2024

6/10 Okay

lorraine

Traveled with family
Liked: Cleanliness, staff & service
The location is great with a nice view of the sea, although we looked at it over a flat roof. The room was disappointing, not as modern as it looks in the photos. It’s very dated and scruffy, there was damp on our wall. The shower was not good and was cold throughout our stay despite telling reception staff. A chair would have been nice and 2 bedside tables instead of one. There was a fridge which was a bonus, use of the swimming pool was nice on our last day and we loved the resident cat.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gregory, Pensacola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying at Rocamar. Convenient to the ferry and close to Hildago.
Stayed 14 nights in Sep 2024

10/10 Excellent

Blair, Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our week long stay at the Rocamar. Great location. Easy walk to Centro with all of its restaurants and shopping and a short 10 minute walk to Playa Norte. We booked a sea view room with balcony and the view was beautiful. The room is basic, but clean. The beds were comfortable and the AC worked very well. Staff was friendly and helpful. There was some issue with water pressure during our visit. We enjoyed hearing the waves hitting the shore at night, but it might be a bit loud for those who are bothered by noise at night.
Stayed 7 nights in Nov 2024

10/10 Excellent

Heidi, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here for 5 years in a row! LOVE LOVE LOVE it! Super friendly and helpful staff! Cant wait to go back in a couple months!!!
Stayed 4 nights in Oct 2024

6/10 Okay

Lidia

Beautiful view from the room the area is very safe very close to the ferry station the location is amazing
Stayed 5 nights in Aug 2024

6/10 Okay

Cintia

Liked: Cleanliness, room comfort
Hotel Stay
They dont guarantee Wi-Fi in the rooms even though the description says they have it. The room was old and door handle to room looked like it would fall off. The toilet didnt flush correctly we had to fill the garbage can with water to flush. Some of the reception people were nice others not so much.
Stayed 7 nights in Aug 2024

8/10 Good

Silvestre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing!!
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rocamar is always a great place to stay. Great staff, clean, safe close to everything.
Stayed 7 nights in Jul 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at a good price!
Stayed 6 nights in Jul 2024