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Royal Solaris Cancun - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout drapes
Boating
Aerial view
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Gym
  • Room service
  • Spa

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    13 min walk
  • Iberostar Cancun Golf Course
    13 min walk
  • Delfines Beach
    16 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Jetted Tub, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout drapes

Deluxe Lagoon Room

  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All inclusive
Spa
3.9 out of 5, Good, (2369)
The price is $202
per night
$249 total
includes taxes & fees
Jan 6 - Jan 7
Occidental Costa Cancún All Inclusive

About this property

Royal Solaris Cancun - All Inclusive

Property in Zona Hotelera
At Royal Solaris Cancun - All Inclusive, hit the beach, dine onsite at Las Fuentes, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool, Royal Solaris Cancun - All Inclusive provides an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This all-inclusive property also offers spa services, a complimentary children's club, and gift shops/newsstands. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in June 2020.

Royal Solaris Cancun - All Inclusive has designated areas for smoking.

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or spa tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 692 out of 1602 reviews" "
Rating 8 - Good. 410 out of 1602 reviews" "
Rating 6 - Okay. 255 out of 1602 reviews" "
Rating 4 - Poor. 114 out of 1602 reviews" "
Rating 2 - Terrible. 131 out of 1602 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, housekeeping service is really good as well as all the dining options. What I didn't like was to see a guy outside of my window jumping out of nowhere from a cable on 3 rd floor cleaning and wiping the window while me and my daughter were inside the room and didn't expect that.
Stayed 1 night in Sep 2024

8/10 Good

bernal

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Heather

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would give this place 3 stars but the cockroaches killed it for me. So discussing to be walking around the property and they are all over not to mention the 2 we saw in our room.
Stayed 6 nights in Sep 2024

10/10 Excellent

Diego

Stayed 1 night in Aug 2024

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’m pretty disappointed with this place. It says that it’s 4 stars but I’m pretty sure that was 30 years ago. The place needs a remodel and constantly smelled like sewage. The staff was excellent for the most part but watch out for the “concierge “ they’re just a time share scam and they intentionally try to make you feel uncomfortable if you don’t play into their game. The food lacks taste and quality, all the bread I got was stale. I will not be back.
Stayed 4 nights in Sep 2024

4/10 Poor

Alfredo

Traveled with family
Disliked: Staff & service
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
Stayed 6 nights in Sep 2024

8/10 Good

Fawn Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Ina

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

6/10 Okay

Ledia

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
Stayed 7 nights in Feb 2024

8/10 Good

Long

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

LEYBIS, Boston

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 2 nights in Jun 2024

8/10 Good

Euclides da

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Byanka Madelaine Farfan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the staff, all were so kind and helpful. Everything that I asked for, they would provide with a smile and a good attitude.
Stayed 7 nights in Aug 2024

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely fantastic. The facilities are well kept and clean. Aside from the beautiful facilities, the staff is beyond amazing from the check in with Fredy, Gustavo in the buffet to Florencio in the resturaunt Bogavante. Luz making poolside pizzas (she was the reason we returned this time), the spa staff was amazing and pool side waitresses were fantastic. On our last day we met Javier, definitely a leader. We were having a conversation and he told us about some menu items coming soon and mentioned Chilies en Nogada. I mentioned I was saddend to be leaving in about a hour because these chilies are my favorite. Javier made something happen and he, Luz and another chef met me at check out with none other than a Chilie en Nogada along with fresh cut fruit with Chamoy for my daughter. Cancun is easy to fall in love with but the people make this place exceptional. Great job Royal Solaris, your team is top notch.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

MARIA CONCEPCION

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nosotros nos gustó mucho la amabilidad con que nos trataron! Desde el primer día asta el último momento que estuvimos en el hotel, volvería al mismo hotel Royal Solaris,
Stayed 4 nights in Aug 2024

2/10 Terrible

Luis Roberto Urias

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Boring property. Food not good at all
Stayed 4 nights in Jul 2024

6/10 Okay

kerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In regards to the internet service poor or none at all, after speaking to the front desk on numerous occasions about the situation the issue was not taking care of. Some restaurants were close, and the meal choices sucks. The lack of entertainment made my stay somewhat boring after 3 days. I will not be staying here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cleonice Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert Santana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño de la habitación que nos tocó no drenaba bien el agua en la bañera no el lavamanos por lo demás todo bien
Stayed 5 nights in Aug 2024

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness
N/a
Stayed 3 nights in Aug 2024

10/10 Excellent

Yaimara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you become a member is a different thing. We enjoyed our stay and will definitely come back for a family vacation.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paloma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great price
Stayed 4 nights in Aug 2024

2/10 Terrible

ASLI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
Stayed 4 nights in Aug 2024