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Royal Solaris Cancun - All Inclusive

4.0 star property

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Front of property
Reception
Deluxe Room, Jetted Tub, Ocean View | 1 bedroom, free minibar, in-room safe, desk
Deluxe Room, Ocean View | 1 bedroom, free minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪14 min walk‬
  • Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | 1 bedroom, free minibar, in-room safe, desk

Deluxe Room, Ocean View

7.8 out of 10
Good
(50 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View | 1 bedroom, free minibar, in-room safe, desk

Deluxe Room, Jetted Tub, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

1 bedroom, free minibar, in-room safe, desk

Deluxe Lagoon Room

8.0 out of 10
Very good
(121 reviews)
  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Superior

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Superior with Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Deluxe with Sea View

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior with Lake View

1 bedroom, free minibar, in-room safe, desk

Room Superior with Lake View

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Room Deluxe with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, (4272)
$385 nightly
The price was $639
The price is $385 total
includes taxes & fees
GR Solaris Cancun & Spa - All Inclusive

About this property

Royal Solaris Cancun - All Inclusive

Property in Zona Hotelera
At Royal Solaris Cancun - All Inclusive, hit the beach, dine onsite at Las Fuentes, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool, Royal Solaris Cancun - All Inclusive provides an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This all-inclusive property also offers spa services, a complimentary children's club, and gift shops/newsstands. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in June 2020.

Royal Solaris Cancun - All Inclusive has designated areas for smoking.

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated entire property - June 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 645 out of 1477 reviews
Rating 8 - Good. 367 out of 1477 reviews
Rating 6 - Okay. 245 out of 1477 reviews
Rating 4 - Poor. 94 out of 1477 reviews
Rating 2 - Terrible. 126 out of 1477 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ja-nya

Liked: Cleanliness, staff & service
Food options
Stayed 3 nights in Mar 2025

8/10 Good

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
Stayed 4 nights in Mar 2025

8/10 Good

Isaura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Leyla LA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated hotel. Pool chairs are really bad, old. Not much sunshade so you are doomed to burn. Lots of see weed that was not cleaned regularly. Lunch buffet was bad. Dinner was ok, but the same every night; whereas breakfast buffet was very good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Evelyn Abugan

Traveled with family and small children
Liked: Amenities
We enjoyed our stay here!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Flamur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall for families.
Stayed 5 nights in Mar 2025

6/10 Okay

Dejan

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not well run facility; feel all tight. Poor sound isolation in the rooms. Outdated and crammed pool beds, one elevator didn't work all the time; bland lunch and not much changes for dinner buffet; though there were many options. Staff is nice and accommodating. Don't understand how is this 4.5 starts hotel...
Stayed 7 nights in Mar 2025

8/10 Good

Olsi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good
Stayed 6 nights in Feb 2025

2/10 Terrible

Celeste

Stayed 5 nights in Mar 2025

10/10 Excellent

Cheryl, Crozet

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel the best. Stayed at each one of their resorts in Cacun.
Stayed 7 nights in Mar 2025

4/10 Poor

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is horrible, not very tasty. Me and my wife got intoxicated and couldn't enjoy 2 out of our 3 days vacation. Wi-Fi is really bad. Considering that they have a lot of international tourists without a local phone plan, having a good wifi is very important.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness
Stayed 7 nights in Feb 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Janice R

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Monica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica H

Stayed 4 nights in Nov 2024

4/10 Poor

Michael

Traveled with family
Disliked: Property conditions & facilities
Very old and out dated… food was sub par
Stayed 3 nights in Mar 2025

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic family friendly resort. The food, beverage, and staff were all better than expected given the price point. The condition of the facilities is the only drawback. There are noticeable improvements needed. Royal Solaris itself was noisy with thin walls, doors, ant self slamming doors. All that said, I recommend for a budget and family friendly experience. Food was better than expected!
Stayed 5 nights in Mar 2025

8/10 Good

Minji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Xiang

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Royal Solaris hotel from March 13 to March 18, 2025, and unfortunately, my experience was extremely disappointing. On March 17, 2025, around 5:50 PM, after returning to the hotel and finding my room key card had stopped working, I went to the front desk to request a replacement. The front desk staff member was not only unprofessional but also outright disrespectful. Despite providing my ID, they refused to issue a new key card and denied me access to my room. This was a blatant disregard for basic customer service, and the behavior of the staff was completely unacceptable. It’s clear that this hotel cares very little about its guests. I strongly recommend avoiding this hotel at all costs. It’s a rip-off, and the lack of professionalism and courtesy made my stay unpleasant. This experience was more than frustrating—it was disgusting. Do yourself a favor and look elsewhere for accommodations. You deserve better treatment.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
♥️👌
Stayed 4 nights in Mar 2025

8/10 Good

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall great stay! Some elevators were broken which was very inconvenient. Lots of food options.
Stayed 6 nights in Mar 2025