Royal Solaris Cancun - All Inclusive

4.0 star property

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Photo gallery for Royal Solaris Cancun - All Inclusive

Garden
Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout drapes
Reception
Front of property
Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪14 min walk‬
  • Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

Deluxe Room, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Jetted Tub, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Romance Package, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Lagoon Room

  • Lake view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Quadruple Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Room Superior With Lake View

  • Lake view
  • Sleeps 4
  • 2 Full Bed(s) and 1 Queen Bed(s)

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

About this property

Royal Solaris Cancun - All Inclusive

Property in Zona Hotelera
At Royal Solaris Cancun - All Inclusive, hit the beach, dine onsite at Las Fuentes, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool, Royal Solaris Cancun - All Inclusive provides an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This all-inclusive property also offers spa services, a complimentary children's club, and gift shops/newsstands. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in June 2020.

Royal Solaris Cancun - All Inclusive has designated areas for smoking.

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated entire property - June 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 658 out of 1516 reviews
Rating 8 - Good. 377 out of 1516 reviews
Rating 6 - Okay. 258 out of 1516 reviews
Rating 4 - Poor. 97 out of 1516 reviews
Rating 2 - Terrible. 126 out of 1516 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff service was great - very friendly! We booked the deluxe room with ocean view and jacuzzi and it was worth it! Got privacy and woke up to a beautiful sunrise everyday. Restaurant options were limited wish there were more options but great food over all. Highly recommend booking with Bovogante. Along with that make sure to book reservations with the restaurants as early as you can as they book up fast! It was a bit difficult requesting for a shuttle service with the hotel, however, ubering to and from the airport is very cheap. I ended up booking a shuttle service from a company which costed me $60 CAD whereas uber would’ve costed me $40 CAD. I also recommend doing an excursion with Aquaworld! They have special packages and look into it! We did the jungle tour and it was so worth it!! Would not recommend jet ski as it gets quite boring after 10 mins. Overall, and amazing experience! Highly recommend staying here
Stayed 4 nights in Feb 2025

6/10 Okay

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not like it used to be

We had not stayed in this resort for 22 years and I know there were many changes over the years. Overall we found it to be an "OK" experience. The employees were helpful and gracious but if you are not wanting to join their Club or membership programs, you have to be FIRM with those people. They repeatedly would stop us to sit through the sales program and we were just there to relax. There were a few things I thought odd: You could not have any alcohol prior to 11:00 AM. Not a Bloody Mary, Mimosa or Bailey's in your coffee. They did not have Guacamole and chips in the snack bar or at any buffet. They did not have breakfast sausage but if you covertly asked your server, they would provide bacon...but it's not a menu or buffet item. The air conditioning grill blew down on the beds and froze us out and then when we turn the temp up....we were sweaty. Just a bad placement. Finally if you are disabled, the ramps are very steep and few and far between. You will need an able-bodied soul to assist. I must sound like a "Karen" but I just want people to be aware of a few things that are important to us as travelers. Pictures from room 1522 window.
Stayed 3 nights in Feb 2025

8/10 Good

Eric De La

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Nissim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing food, staff, service, location. Highly recommend.
Stayed 5 nights in Dec 2024

2/10 Terrible

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The food was terrible! AC wasn't working so our room was really hot. But the beds were comfortable, and the staff was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

MARIA

Stayed 3 nights in Feb 2025

6/10 Okay

Wifek

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs
Stayed 7 nights in Feb 2025

8/10 Good

Izabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay here. We found that it was suited more towards families and there wasn’t too much for adults to do. Property itself was beautiful and clean. Food was good just wished there was more variety.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Abu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent and as expected. Very clean and enjoyable.
Stayed 4 nights in Feb 2025

8/10 Good

Estefany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing, only had one issue with one staff member who was rude to us but I can’t discredit the entire staff or hotel because of one person.
Stayed 4 nights in Feb 2025

6/10 Okay

Ashish

Traveled with family
The experience was sub par specially the quality of food and service.
Stayed 1 night in Feb 2025

2/10 Terrible

Frances

Stayed 3 nights in Feb 2025

10/10 Excellent

Valentin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 7 nights in Feb 2025

10/10 Excellent

Cherice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Love it perfect get away for adults only to families looking for good meals & drinks!
Stayed 8 nights in Feb 2025

8/10 Good

Joan Emelita

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this resort. The only thing I would suggest is maybe they can provide slippers for their guests as it is more convenient for us to walk around our suite without using our shoes or wet flip flops on.
Stayed 4 nights in Feb 2025

10/10 Excellent

Leona Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked every
Stayed 4 nights in Feb 2025

10/10 Excellent

sharanjit kaur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exellent ! Clean ! Safe !
Stayed 4 nights in Feb 2025

10/10 Excellent

Sherrie LeAnne

Traveled with group
Eddie at the pool was fantastic. We have been to several resorts with kids there and the staff is making sexual jokes. Eddie kept it clean and fun. Housekeeping , bar and kitchen all work so hard. Israel our waiter at the Italian restaurant was our favorite. He is truly over the top good at what he does. Thanks for a great trip
Stayed 5 nights in Feb 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Debra Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked everything about this resort!
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher, Fairbanks

Traveled with group
Liked: Cleanliness
Nothing unique about the hotel. Same menu with little variations. Food was cooked with tons of oil, so the food was oily. Breakfast buffet did not have any sausage, bacon or jelly placed out. There were a lot of bird coming into the pool area, no bird control.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and will definitely be back!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like overall rooms, pools, entertainment. food and service. The staff were amazing. I think making the transport to the airport included would have made my experience better
Stayed 7 nights in Jan 2025