Royal Solaris Cancun - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Solaris Cancun - All Inclusive

Aerial view
Boating
Aerial view
Deluxe Room, Jetted Tub, Ocean View | View from room
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    13 min walk
  • Iberostar Cancun Golf Course
    13 min walk
  • Delfines Beach
    16 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Room options

Deluxe Room, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Jetted Tub, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Romance Package, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Lagoon Room

  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Quadruple Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Room Superior With Lake View

  • Lake view
  • Sleeps 4
  • 2 Full Bed(s) and 1 Queen Bed(s)

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Royal Solaris Cancun - All Inclusive

Property in Zona Hotelera
At Royal Solaris Cancun - All Inclusive, hit the beach, dine onsite at Las Fuentes, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool, Royal Solaris Cancun - All Inclusive provides an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This all-inclusive property also offers spa services, a complimentary children's club, and gift shops/newsstands. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in June 2020.

Royal Solaris Cancun - All Inclusive has designated areas for smoking.

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or spa tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 708 out of 1637 reviews" "
Rating 8 - Good. 418 out of 1637 reviews" "
Rating 6 - Okay. 260 out of 1637 reviews" "
Rating 4 - Poor. 120 out of 1637 reviews" "
Rating 2 - Terrible. 131 out of 1637 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Santana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño de la habitación que nos tocó no drenaba bien el agua en la bañera no el lavamanos por lo demás todo bien
Stayed 5 nights in Aug 2024

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness
N/a
Stayed 3 nights in Aug 2024

10/10 Excellent

Yaimara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you become a member is a different thing. We enjoyed our stay and will definitely come back for a family vacation.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paloma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great price
Stayed 4 nights in Aug 2024

2/10 Terrible

ASLI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Thy

Traveled with family
Liked: Staff & service
Stayed 6 nights in Aug 2024

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
Stayed 2 nights in Aug 2024

8/10 Good

Luis

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Carmen Rosa Ovalle Vicuña De

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio e impecable, la pasé muy bien con mi familia
Stayed 4 nights in Jul 2024

8/10 Good

Sihana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Eduardo

Stayed 4 nights in Jul 2024

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Mariuxi, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Solaris is an excellent resort. All staff are friendly and helpful.
Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
My daughter and I enjoyed our stay at your hotel. However if I could have fixed anything it was a bit warm and there was rarely enough towels around the pool. Aside from the 7 p m closing time of the pool everything else was delightful.
Stayed 4 nights in Jul 2024

6/10 Okay

Trinidad

Traveled with partner
They changed the buffet for good to bad not to much night entertainment cleaning and waitress staff where very nice
Stayed 5 nights in Jul 2024

6/10 Okay

jessica n, MADISONVILLE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Needs better ac in the common areas and hallways.
Stayed 4 nights in Jul 2024

6/10 Okay

Veronica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from our trip yesterday. Everything was good, but definitely NOT the best food. We read many reviews saying the same thing, but everyone has different tastes in food, so we decided to book anyway. Breakfast was good -- continental and typical Mexican food. But lunch and dinner options weren't always that great.
Stayed 5 nights in Jul 2024

6/10 Okay

Devi

Stayed 4 nights in Jul 2024

6/10 Okay

Cesar

Liked: Staff & service
Rooms service didn’t want to sent enough food for my kids
Stayed 7 nights in Jul 2024

10/10 Excellent

stephany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jose Rafael Viera, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2024

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,,,quiet
Stayed 3 nights in Jun 2024

2/10 Terrible

Javier Jr, Pharr

Stayed 3 nights in Jul 2024

8/10 Good

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
I really liked the hotel a lot - its service, the food, the way the staff treated us, the cleanliness, and the safety protocols when Hurricane Beryl was threatening to arrive. The only downside, PERSONALLY speaking, is that they try to sell you a membership. They invite you to a "VIP" breakfast and are a bit insistent to the point where you have to leave a deposit to attend. The membership itself isn't bad; I just feel it's geared towards older people in the United States, with benefits that could be significant if you travel alone (no kids) and it takes about two hours of your time (you are more than welcome to decline the breakfast). Other than that, everything was excellent, and we want to come back.
Stayed 5 nights in Jul 2024