See all properties

Royal Solaris Cancun - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Royal Solaris Cancun - All Inclusive

Garden
Aerial view
Body treatments, hydrotherapy, hot stone massages, deep-tissue massages
Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout drapes
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
$245
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • Place, El Rey Ruins
    ‪14 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Ocean View

8.0 out of 10
Very good
(54 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Ocean View - Deal of the Day!!!

Free minibar, in-room safe, desk, blackout drapes

Ocean View - Deal of the Day!!!

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Jetted Tub, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Deluxe Lagoon Room | Free minibar, in-room safe, desk, blackout drapes

Deluxe Lagoon Room

8.0 out of 10
Very good
(128 reviews)
  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Superior

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Superior

  • 409 sq ft
  • Sleeps 4

View all photos for Room Superior with Sea View

Free minibar, in-room safe, desk, blackout drapes

Room Superior with Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 2

View all photos for Double Room Deluxe with Sea View

Free minibar, in-room safe, desk, blackout drapes

Double Room Deluxe with Sea View

  • Sea view
  • Sleeps 2

View all photos for Room Superior with Lake View

Free minibar, in-room safe, desk, blackout drapes

Room Superior with Lake View

  • 312 sq ft
  • Lake view
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Free minibar, in-room safe, desk, blackout drapes

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sea view
  • Sleeps 4

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, 4,606 reviews
GR Solaris Cancun & Spa - All Inclusive

About this property

Royal Solaris Cancun - All Inclusive

Property in Zona Hotelera
At Royal Solaris Cancun - All Inclusive, hit the beach, dine onsite at Las Fuentes, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool, Royal Solaris Cancun - All Inclusive provides an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This all-inclusive property also offers spa services, a complimentary children's club, and gift shops/newsstands. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in June 2020.

Royal Solaris Cancun - All Inclusive has designated areas for smoking.

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Pizzalisima - This restaurant specializes in pizza. Open daily.
Lobby Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Lobby Bar
  • Marco Polo
  • Pizzalisima
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated entire property - June 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Reviews

Royal Solaris Cancun - All Inclusive Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 646 out of 1483 reviews
Rating 8 - Good. 365 out of 1483 reviews
Rating 6 - Okay. 249 out of 1483 reviews
Rating 4 - Poor. 88 out of 1483 reviews
Rating 2 - Terrible. 135 out of 1483 reviews

Reviews

8/10 Good

Jeffery

Stayed 4 nights in Jun 2025

4/10 Poor

Vladislav

Stayed 4 nights in Apr 2025

8/10 Good

JOSE LUIS GARNICA

Traveled with family
Liked: Cleanliness, property conditions & facilities
One of the buffet night attendants, Uziel, by far he was who saved the time we spent here. He’s really friendly and professional. Some of the others need to work on their customer service skills.
Stayed 6 nights in Jun 2025

10/10 Excellent

Troy

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, swim up bar, snack bars outside, rooms cleaned and drinks restocked daily
Stayed 4 nights in Jun 2025

2/10 Terrible

Vanessa

Traveled with partner
Bought the romance package but was never given anything from that package. The food was terrible at every single place in this hotel.
Stayed 6 nights in Jun 2025

2/10 Terrible

Yessicca

people so
Stayed 7 nights in Jun 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were very good and friendly!
Stayed 4 nights in Jun 2025

6/10 Okay

Yong

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maria Dolores Hernandez de

Traveled with family
Liked: Cleanliness, amenities
Me gusto todo limpio y la comida don Edgar muy amable me preparaba un omelet de begetales lo que no me gusto que abia mucho Monte en la playa
Stayed 6 nights in Jun 2025

6/10 Okay

norma

Stayed 7 nights in Jun 2025

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first review ever, and I’m only writing it because I don’t want others to ruin their vacation like we did. We stayed at Royal Solaris Cancun from June 14–21, 2025, and the experience was terrible. The service was awful everywhere—buffet, restaurants, pool snack bar, and room service. Staff seemed overwhelmed and indifferent. Even when we tipped, service didn’t improve. One hostess was especially rude, tried to seat us at a dirty table, and ignored us when we tried to speak to her. The food was bland, repetitive, and low quality. If something was actually good, it would run out fast and never come back. Drinks were served in dirty glasses—some with lipstick stains. Cleanliness and quality control were clearly lacking. We also booked excursions through the hotel. The van drivers were rude and drove recklessly, putting us and others at risk. We spent so much money expecting a relaxing trip, but this hotel completely ruined our vacation. I’ll never come back, and I strongly suggest others avoid it too. It’s not worth your time or money.
Stayed 7 nights in Jun 2025

8/10 Good

Emmanuel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The workers very friendly
Stayed 14 nights in Jun 2025

8/10 Good

Antoni

Stayed 2 nights in Apr 2025

2/10 Terrible

Yazmin, San Antonio

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is outdated, from the pool to the rooms to the towels! Everything! The restroom is small and dingy looking, had a leaking toilet. We booked and ocean view, but there was no balcony, the view was from just a squared window (not worth it). We checked out after the first night; earlier than our 3 nights because we couldn’t handle how old the room felt. I would not recommend this hotel to anyone until they remodel. The drinks and buffet are not good either. I can’t speak for restaurants because we didn’t get to go. We asked for a refund and Expedia nor Royal Solaris agreed, even after showing them pictures of condition of room. Mind blown!
Stayed 3 nights in Jun 2025

8/10 Good

Wojciech

Stayed 4 nights in Jun 2025

4/10 Poor

Amador

Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Tetsuya

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very tentative and helpful. Food and drinks were greqt
Stayed 5 nights in May 2025

10/10 Excellent

Caroline Guadalupe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked a trip here for me my mom and four year old after an extensive search for something eod Erik for us all. We loved the kids club for my 4 year old. We trusted Emi to watch over her and she also was very attentive and communicated with me via WhatsApp when my child wanted to eat or was thirsty. I checked on my daughter a few times just to put on sunscreen for her since they also have in the kids club a water area that is amazing. They do activities and movies for the kids as well. Cannot recommend enough and excited to go back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to take
Stayed 3 nights in Jun 2025

10/10 Excellent

Susana Elizabeth

Traveled with family
Liked: Amenities, property conditions & facilities
Customer service was excellent. Angel at Las Fuentes Restaurant was amazing and would go out of his way to ensure we enjoyed our dinner.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nodana

Liked: Cleanliness
Stayed 4 nights in May 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could put 0 stars I would. I booked a one week vacation with my husband and 2 babies, (2 under 2) at this “all inclusive” thinking we would relax and be able to eat while we were there during the week. The food was awful, very limited options and the few that were available were either overcooked, tasteless or raw. My babies usually eat a lot of broccoli, cauliflower, all the vegetables were served hard, so they wouldn’t eat any. The shower rug in our bathroom had black mold on it. The concierge offered for us to attend a 90 minute presentation which ended up being 2+hours, we had to hear 4 different salesman give us their speech of trying to convince us to buy into their timeshare program. We were told by the concierge that the “cenotes” tour was good for babies, so we went, and had to pay a taxi back to the hotel, as there was no flushing toilets and it smelled awful with all that horse poop laying around everywhere! The activities were only to drive ATVs, ride horses, zip lining, etc, so my biggest fit was them lying to us about the “cenotes tour”, knowing it was not meant for babies. I would’ve appreciated the honesty, instead of them wasting our time and money. I usually stay at the Grand Sirenis hotel in Cancun, and have always enjoyed my stay, so I was really hoping to enjoy this one as well, but it was just a headache all in all. We ended up going out to eat every meal, so much for relaxation, DO NOT RECOMMEND AT ALL! 😒
Stayed 7 nights in May 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing. Staff was very friendly.
Stayed 3 nights in May 2025