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Royal Solaris Cancun - All Inclusive

4.0 star property

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Garden
Aerial view
Reception
Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout drapes
Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪13 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Jetted Tub, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

  • Ocean view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout drapes

Deluxe Lagoon Room

  • Lake view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Superior

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Sea View

Free minibar, in-room safe, desk, blackout drapes

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Double Room Deluxe With Sea View

Free minibar, in-room safe, desk, blackout drapes

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Superior With Lake View

Free minibar, in-room safe, desk, blackout drapes

Room Superior With Lake View

  • Lake view
  • Sleeps 4
  • 2 Full Bed(s) and 1 Queen Bed(s)

View all photos for Room Deluxe With Sea View

Free minibar, in-room safe, desk, blackout drapes

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, (4109)
The price is $300
per night
$367 total
includes taxes & fees
May 18 - May 19
GR Solaris Cancun & Spa - All Inclusive

About this property

Royal Solaris Cancun - All Inclusive

Property in Zona Hotelera
At Royal Solaris Cancun - All Inclusive, hit the beach, dine onsite at Las Fuentes, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool, Royal Solaris Cancun - All Inclusive provides an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This all-inclusive property also offers spa services, a complimentary children's club, and gift shops/newsstands. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in June 2020.

Royal Solaris Cancun - All Inclusive has designated areas for smoking.

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated entire property - June 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 667 out of 1523 reviews
Rating 8 - Good. 372 out of 1523 reviews
Rating 6 - Okay. 256 out of 1523 reviews
Rating 4 - Poor. 101 out of 1523 reviews
Rating 2 - Terrible. 127 out of 1523 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shawna Ann

Disliked: Property conditions & facilities
Definitely an old Resort. The food all taste the same like rubber. The fruit didn’t taste fresh. All the bread was dry old tasting. They didn’t do much to interact with the adults. Definitely worth paying the extra $500-$1000. To stay at a better place. So many little kids. Wasn’t what I was expecting. I’ve always stayed at the Rio’s. Lessoned learned.
Stayed 5 nights in Jan 2025

10/10 Excellent

Joanne Rose

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, staff are always smiling with or without tip. They maintain cleanliness. Great vacation overalll. Will definitely come back!
Stayed 7 nights in Jan 2025

6/10 Okay

Donna M

Traveled with partner
Liked: Staff & service
Place was ok. Staff was amazing, food could’ve been better. The main breakfast restaurant / dinner is always hot! If your trying to get away from kids, this is not the hotel. Kids all over the place & parents do nothing. Especially at night in the lobby. Jacuzzi is taken up by kids, & the staff won’t say anything. My last night there I found a roach on my headboard. One more thing, timeshare agents trying to get you everytime they see you. Very annoying!!
Stayed 5 nights in Jan 2025

6/10 Okay

Shennell

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Dana Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the club membership meeting that lasted too long and the manager was rude when we said 2 hours was too long and she wanted 50 more minutes. We did not go there to purchase a timeshare. Gabby was sweet however.
Stayed 4 nights in Jan 2025

6/10 Okay

Nouman

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not a stroller friendly resort, or people with bad knees. Lots of stairs for everything. Property is a bit dated. Rooms are updated and nice.
Stayed 6 nights in Jan 2025

2/10 Terrible

Misha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Nancy, TWINING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Hilarino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property needs a little bit of maintenance. The service and food are excellent.
Stayed 6 nights in Jan 2025

6/10 Okay

Safriz

Liked: Cleanliness, property conditions & facilities
The hotel itself is clean and well kept, The food was not good!! We stayed for 5 days and the menu did not vary. The drinks suck! If you need a quick getaway, this is your place. If you want to enjoy some good food and decent drinks then not so much .
Stayed 4 nights in Jan 2025

10/10 Excellent

Yesenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it here, had an amazing experience
Stayed 4 nights in Jan 2025

4/10 Poor

Adam

Liked: Cleanliness
Disliked: Staff & service

Hotel was “sold out”

I had a confirmed reservation for Royal Solaris with a lagoon view. At checkin I was told they “oversold” and would love me to GR SOLARIS with an “upgraded” room. They shuttle us to the next hotel to find out that our upgraded room is a view of another hotel. I asked the front desk for the upgrade we were promised and the supervisor Anakaren said they have nothing available but we were welcome to go back to the original hotel if we wanted. The hotel that was oversold and has no rooms. Very disappointed with the service— no one here seems to care. I would NOT book here unless your ready to deal with unexpected changes and lies.
Stayed 4 nights in Jan 2025

2/10 Terrible

Jessina

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was horrible! The buffet was tiny, no kids options and only Mexican food. We got sick almost right away. This is not a place for families. We ended up leaving the hotel after 3 days and moving to another at our own costs. You can’t even sit around the kids pool to enjoy your kids. The kids club is very small and boring. It took 4 requests to get a cot to the room, there was no balcony and no opening window in the room. It rained much of the time we were there and there was really no indoor space to relax. The resort is falling apart and not handicap safe. The pathways around the pools are small. Pay the fee extra bucks and go somewhere better. I felt duped by how this resort was presented online.
Stayed 7 nights in Jan 2025

6/10 Okay

Cheryl

Liked: Cleanliness
Stayed 3 nights in Jan 2025

6/10 Okay

Marjorie M

Stayed 4 nights in Jan 2025

8/10 Good

Dhurata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Nichole

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Honestly I can’t believe this is even rated as highly as it is. It was so awful. The food, the staff. The coffee is so bad and I know that sounds so crazy but I don’t even understand how it could be that bad. We also had no hot water or tv for the week so that was fun. No one helped out with that. I would love a partial refund. Very disappointed
Stayed 5 nights in Jan 2025

8/10 Good

Angibel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain too much as this resort was beautiful, you get exactly what you see. The hotel is located in a very safe zone of Mexico where the national guard are the police force. They walk around the beaches and drive around often to ensure safety of the guests of zona hotelera. The staff is very nice aside from the employees who are trying to get you to buy a membership to the hotel. The only complaint I can really say I had was the buffet food. The options were almost always the same. Slight changes depending on “theme.” This hotel targets the European audience and therefore the food is more their taste and not authentic Mexican food at all! No mexican tacos, elotes, flautas, etc. the only Mexican food available everyday were chilaquiles. The pools are very crowded after 12 noon and will be this way until about 6pm. Hot tub was not always warm which was a downside as it was very windy during our stay making it feel a little cold. The beach had red danger flags posted our entire 7 day stay so beach swimming was very minimal. The area the hotel is located in has busses driving during the day for $1 USD you can ride this bus to the nearby beaches and shops. Definitely worth visiting as you will get breathtaking views and the shops have amazing prices for authentic Mexican items.
Stayed 7 nights in Jan 2025

10/10 Excellent

Glenda

Stayed 4 nights in Jan 2025

8/10 Good

Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

andresa

Stayed 2 nights in Jan 2025

8/10 Good

Aida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis Edinson Camayo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Several water leaks falling into the eating area, When showering, shower door missing rubber seal, water goes all the way into the room.
Stayed 3 nights in Jan 2025

6/10 Okay

Luis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place is good overall. It is safe and the beach is beautiful. The all-inclusive service is good. Two details that could be improved would be that it is difficult to access the restaurants with reservations and the tourism style of the people who offer tours within the hotel or other offers is a bit aggressive.
Stayed 6 nights in Jan 2025