Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property

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Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Exterior
View from room
Lobby
Smart TV, foosball
Smart TV, foosball

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500
  • Maya Museum of Cancun
    ‪2 min walk‬
  • Iberostar Cancun Golf Course
    ‪8 min walk‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Ocean View Accessible Suite - RI Shower

  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

  • 1620 sq ft
  • Beach view
  • Sleeps 8
  • 1 King Bed

Suite, 1 Bedroom, Patio (Pool)

  • 1130 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

  • 1130 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

  • 1620 sq ft
  • Beach view
  • Sleeps 8
  • 1 King Bed

Suite, Multiple Beds, Beachfront (Enclave)

  • 1130 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

  • 1130 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront Room - King Bed - Terrace

  • 441 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Premium Ocean View Suite - 1 King 2 Murphy Beds

  • 1130 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Mobility)

  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Pool and Patio View Room - 2 Queen Beds

  • 441 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

  • 441 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Terrace

  • 441 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Balcony

  • 441 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Resort View Room - King Bed

  • 441 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Room - 2 Queen Beds

  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

  • 1620 sq ft
  • Beach view
  • Sleeps 8
  • 1 King Bed

Honeymoon Suite - King Bed

  • 1130 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Enclave Honeymoon Suite - King Bed

  • 1130 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View

  • 1620 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Resort View Room - 2 Queen Beds

  • 441 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

4.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hilton Cancun Mar Caribe All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hilton Cancun Mar Caribe All-Inclusive Resort offers 540 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Hilton Cancun Mar Caribe All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Hilton Cancun Mar Caribe All-Inclusive Resort you can cool off in one of the 13 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Onsite secured self parking and secured valet parking are complimentary.

Hilton Cancun Mar Caribe All-Inclusive Resort has designated areas for smoking.

La Luce - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Maxal - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Noriku - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Vela - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seasalt - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Seasalt
  • Vela

Things to do

  • 13 outdoor pools
  • 24-hour gym
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number ORC180608L73

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1637 out of 2756 reviews
Rating 8 - Good. 610 out of 2756 reviews
Rating 6 - Okay. 288 out of 2756 reviews
Rating 4 - Poor. 119 out of 2756 reviews
Rating 2 - Terrible. 102 out of 2756 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time the staff were very friendly
Stayed 5 nights in Dec 2024

6/10 Okay

SOLOMON RAVIKUMAR

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
While the properties facilities and cleanliness are good, the quality of food and service in the restaurants was below par for the price we paid. Most of the waiters served with no interest and it seemed like a chore to them. Only Daniel at La Luce and Coolio at Noriko were good. Even though the buffet breakfast was supposed to be open till 11 am- there were 2 days when we were told that we couldn’t get extra tea around 10:45am saying they were closing up. Same happened 3 days in a row at Coco bar which closes at 5pm. One day we asked for a daiquiri at 4:30 and we were told that all drinks that required a blender to make were not available as they were cleaning up. Another day we asked for a Aperol spritz at 4:40 and were told that only beer was available. The quality of food at the buffets breakfast and lunch were repititive. There were no labels by the food so didn’t know what meat’s they were- beef, pork, chicken all looked same. Overall a 4 for the property but 3 for food. Wouldn’t recommend anyone to come here.
Stayed 6 nights in Feb 2025

8/10 Good

Carlos David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Karin

I did not like the fact that there was not a chair in the hotel room- so I’m lounging by the pool and then when I’m in the room there is an uncomfortable bench. Also I would have loved a room where I had a balcony to sit out on- I had a small balcony. I also had no idea about anything going on at the hotel- usually you get a notice. I would come back but with a definite reservation requesting a balcony
Stayed 5 nights in Feb 2025

10/10 Excellent

Paulyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family friendly
Stayed 7 nights in Nov 2024

8/10 Good

Huzefa, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk and conceirge service was okay, can do better. Food was average in the buffet. Dine-in restaurant options and night shows were good. Location is great and beach area is also very nice. Enclave rooms were farther from majority of the main activity area. They recently changed their policy and didn’t allow us to extend check-out without additional charge even though we had kids and our flight was in the evening
Stayed 4 nights in Feb 2025

6/10 Okay

Thiago

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Went there when was Royal Uno and everything was amazing, specially the food. Went back now and food was not good, not many people serving, not great service. Kids club is the only thing that got better and the kids loved it.
Stayed 10 nights in Jan 2025

10/10 Excellent

WEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities and views. Good view from balcony. food options is limited but average level.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mykhaylo

Stayed 7 nights in Feb 2025

2/10 Terrible

William

Stayed 4 nights in Feb 2025

6/10 Okay

Jimin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurants were very understsffed during peak season (christmas), servers were running around the whole time but it took forever to get us water and utensils. Expect to wait 2.5hrs minimum to get into restaurants unless 1) you are ok with having buffet for every meal. Or 2) you are ok with lining up 30mins prior to resraueant opening hours.
Stayed 5 nights in Dec 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hilton was a nice place on the ocean. The beach was one of the nicest we’ve been too. The facility is still working out some kinks. Nothing major but small things like room service not restocking simple items. (Coffee, sugar, shampoo, mini bar) The buffee restaurant was over crowded with long lines just to get a table for breakfast, didn’t make sense why there would ever be a line but again a small thing. Overall, it was a great place to stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chandrawattie

Stayed 5 nights in Feb 2025

8/10 Good

Tracy

Stayed 5 nights in Feb 2025

6/10 Okay

Gurinder Kaur

Traveled with family
Liked: Cleanliness, staff & service
I like staff service but supplies to room was a constant reminder.
Stayed 4 nights in Jan 2025

8/10 Good

KOJI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Italian restaurant was absolutely delicious. Buffett was better than I expected. I'd like to go again.
Stayed 4 nights in Feb 2025

10/10 Excellent

JUAN JOSE

Stayed 6 nights in Jan 2025

10/10 Excellent

Larke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with our staff and the facilities. It was conveniently located.
Stayed 4 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptionally good. They were all friendly, attentive and helpful. The room we had with the balcony was comfortable and well stocked. The only issue was the rooftop bar party every night was really loud and right below our room outside the pool area. It ended around 11 pm. We couldn’t hear the TV. If we were in our room before the party, music or band ended. It was mainly an issue the first night cause we had traveled that day and been up very early. The pools and ground areas were very pretty and maintained well. Easy access to the beach from the pool, too. We enjoyed the hibachi restaurant and the buffet at breakfast and the dinner buffet with the Brazilian meat skewers. I wasn’t very fond of the Italian restaurant and the steak house restaurant was just ok. The spa was relaxing and well equipped. My facial was very thorough. Overall a very nice place. It had a lot of families with young children so if you’re looking for a more adult inclusive resort this wouldn’t be the best choice for you.
Stayed 5 nights in Feb 2025

10/10 Excellent

Phonsana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time staying at a Hilton hotel. The service is excellent, the rooms are clean, and I am very impressed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

SUNIL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Some of the Employee were very good about excellent. On the other hand, some of the Employee did not met that expectation. overall, very good Hotel. I noticed some of the Employee expecting tips for the excellent service , that should not be the case. overall, this is a very good hotel and will definitely go back.
Stayed 6 nights in Jan 2025

10/10 Excellent

Madolin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Michal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family resort. Thank you
Stayed 5 nights in Jan 2025

8/10 Good

Robert Joe Montez

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was overall a nice resort on a beautiful beach. Great for family.
Stayed 4 nights in Jan 2025