Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property

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Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Exterior
Smart TV, foosball
On the beach, white sand, free beach cabanas, sun loungers
13 outdoor pools, cabanas (surcharge), pool umbrellas
13 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500
  • Maya Museum of Cancun
    ‪3 min walk‬
  • Iberostar Cancun Golf Course
    ‪5 min walk‬
  • Delfines Beach
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

Ocean View Accessible Suite - RI Shower

  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

  • Beach view
  • 1620 sq ft
  • Sleeps 8
  • 1 King Bed

Suite, 1 Bedroom, Patio (Pool)

  • 1130 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

  • Beach view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

  • Beach view
  • 1620 sq ft
  • Sleeps 8
  • 1 King Bed

Suite, Multiple Beds, Beachfront (Enclave)

  • Beach view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

  • Beach view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront Room - King Bed - Terrace

  • Beach view
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Ocean View Suite - 1 King 2 Murphy Beds

  • Ocean view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Mobility)

  • Ocean view
  • 441 sq ft
  • Sleeps 3
  • 2 Queen Beds

Pool and Patio View Room - 2 Queen Beds

  • 441 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

  • Beach view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Terrace

  • Beach view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Balcony

  • Beach view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

Resort View Room - King Bed

  • Resort view
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds

Ocean View Room - 2 Queen Beds

  • Ocean view
  • 441 sq ft
  • Sleeps 3
  • 2 Queen Beds

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

  • Beach view
  • 1620 sq ft
  • Sleeps 8
  • 1 King Bed

Honeymoon Suite - King Bed

  • Ocean view
  • 1130 sq ft
  • Sleeps 2
  • 1 King Bed

Enclave Honeymoon Suite - King Bed

  • Beach view
  • 1130 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 1620 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Resort View Room - 2 Queen Beds

  • Resort view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

4.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hilton Cancun Mar Caribe All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hilton Cancun Mar Caribe All-Inclusive Resort offers 540 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Hilton Cancun Mar Caribe All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Hilton Cancun Mar Caribe All-Inclusive Resort you can cool off in one of the 13 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Onsite secured self parking and secured valet parking are complimentary.

Hilton Cancun Mar Caribe All-Inclusive Resort has designated areas for smoking.

La Luce - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Maxal - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Noriku - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Vela - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seasalt - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Seasalt
  • Vela

Things to do

  • 13 outdoor pools
  • 24-hour gym
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number ORC180608L73

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1669 out of 2803 reviews
Rating 8 - Good. 618 out of 2803 reviews
Rating 6 - Okay. 292 out of 2803 reviews
Rating 4 - Poor. 121 out of 2803 reviews
Rating 2 - Terrible. 103 out of 2803 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Davin

Stayed 6 nights in Feb 2025

2/10 Terrible

Jianwen

Traveled with family
Disliked: Property conditions & facilities
I booked a 3-night stay in a 2 Queen Bed room through Expedia because I was traveling with my child and specifically needed two beds. I arrived at the hotel around 5 PM, but the check-in process was extremely slow—I had to wait in line for an hour. The front desk then told me they were "upgrading" me to a larger room, but when I entered the room, it only had one king bed. I went back to the front desk and queued again to request the two-bed room I had booked. They reassigned me another room, but once again, it was a king bed. At this point, I felt like they were just messing with me. When I returned to the front desk for the third time, they finally admitted that they didn’t have any rooms of the same category with two beds and told me to check again the next day. They also blamed Expedia, saying that while Expedia lists the room as having two beds, their own website states it could be either one king or two queens. So does that mean I need to cross-check every booking on the hotel’s own website before using Expedia? The next day, I went to the front desk again, only to be told the same thing—there were no two-bed rooms of the same category available. But this time, I caught the difference in their wording: they weren’t saying there were no two-bed rooms at all, just none in the same category. So why couldn’t they offer me a different category? After a long discussion, they finally agreed to give me a two-bed room in a different category.
Stayed 3 nights in Feb 2025

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is great. Great stuff, food, service. However the drinking water quality as well as orange juice quality is questionable. The water and juice is served in the restaraunt. Bottled water is much better. Also, the hot tubs are not actually hot.
Stayed 4 nights in Feb 2025

8/10 Good

Liam

Liked: Cleanliness, property conditions & facilities
The hotel was average overall, food and amenities were okay but nothing special. It’s fine for a one-time visit
Stayed 4 nights in Feb 2025

10/10 Excellent

Fabiane, worcester

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort, food is good, staff is very friendly and helpful. Plenty activities for kids and even has a drop in option with awesome activities. Nice spa for couples too. My only complaint it was the rooms needs update - stained walls, worn out showers. Cleanliness could have been better..but we also have been there in the busiest week of the year. All being said, I would still go back and definitely recommend to families. The ups supercedes the downs.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Majd

Traveled with family
Disliked: Staff & service, amenities
Staff not friendly specially the ones that work in the pool area very rude to people not helpful as if she was forced to go and work
Stayed 5 nights in Feb 2025

6/10 Okay

mohammad

Disliked: Staff & service, amenities
Average
Stayed 5 nights in Feb 2025

10/10 Excellent

Ryan Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was definitely the best part. Beautiful water, cool beach bar, and lots of seating. The pools were also great with the swim up bar. Hibachi was my favorite dinner for sure. The Brazilian steak house was also awesome. I will be returning
Stayed 7 nights in Feb 2025

4/10 Poor

Famous

Traveled with partner
Liked: Cleanliness, amenities
We've been to Cancun over 40 times and try different resorts each time. We decided to splurge and do the Hilton Resort. Big mistake. Food was bland. Bars close at 11 PM. Be prepared to wait in long lines for breakfast and lunch. Plenty of empty tables but very slow staff seating you. You will wait upwards of 30 minutes in lines going out the door to get a seat at one of the 50 open tables! Just doesn't measure up to our stays at different Riu resorts!
Stayed 3 nights in Feb 2025

8/10 Good

Leigh

Traveled with family
Liked: Room comfort

Good

It’s good overall. The staff in the kids club were very nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gore

Stayed 4 nights in Feb 2025

10/10 Excellent

Ruoxi

Stayed 3 nights in Feb 2025

8/10 Good

Nicky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing entertainment. Food good can be a little better
Stayed 6 nights in Feb 2025

10/10 Excellent

HO JU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
식당이 너무 분산되어 있는것같아 아쉬웠습니다 하지만 음식맛은 전부 좋았고 직원들이 친절해서 기분이 좋았습니다
Stayed 3 nights in Feb 2025

8/10 Good

Shweta

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
We stayed in this property for 3 nights in February. We really liked the property in general, and there are some really good restaurants on the property. Everything was good except for the day we were about to leave the property; we found peanuts in our oats at breakfast. Now, both my kids have serious life-threatening issues with tree nuts and peanuts, and the restaurant also made it clear when we placed the order. Looking at the nuts in the oats made us realize that even after making it clear that we need nut-free food, the restaurant was not careful. When we asked them, they said it happened by mistake. Their mistake could have cost us a lot in this life. My kids were about to eat the oats, and by God's grace, I just noticed. I would suggest this property to people who don't have any food allergies, but definitely not to those who do. They clearly are not very cautious in that area. We stayed in another property before this one, and the staff was very careful in handling our food requests.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oneyda Osuna

Stayed 4 nights in Jan 2025

8/10 Good

Braedan

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Firuza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Frank Luciano

Yea
Stayed 8 nights in Feb 2025

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. Great for families.
Stayed 4 nights in Feb 2025

6/10 Okay

Vedad, Washington

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would say that generally we had a good time - our small family of 4 with two kids under 6. The property is nicely updated, and rooms are very clean and comfortable - we stayed in one of the ocean front rooms with a Juliet balcony and it was plenty good for our family. The waterpark was small but perfect for the kids, and the "enclave" status allowed us to get access to the roof top pools which was great for our little kids since they were shallower, and a nice quiet break overall. The service was generally good, though the check-in process was confusing and unorganized - it seemed as though they were trying to avoid the perception of a line for the "enclave" status crowd, and it just ended up taking more time to check-in - I think a bit more clarity on the process - maybe a greeter letting you in on the ropes - would have been helpful. The food was the only truly disappointing part of the vacation - the reservation-only restaurants were good, but it was very difficult to get reservations for most of them even 3 days ahead, and there was only 1 other restaurant option with a buffet that was TERRIBLE. The food there felt recycled and there was not sufficient variety - overall very poor quality. There was an additional ice cream shop (which was a fan favorite for our kids) and then a hamburger area on the pool deck which was not very good and a ceviche spot on the roof top area which was also not great. Generally I expected more for the money and for a Hilton property
Stayed 3 nights in Feb 2025

10/10 Excellent

Liana

Stayed 5 nights in Feb 2025

10/10 Excellent

Ayne

Stayed 3 nights in Feb 2025