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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Couples treatment rooms, sauna, body treatments, facials
Property amenity
2 bars/lounges, swim-up bar, poolside bar
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
$329
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Place, Chac Mool Beach
    ‪8 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • 1830 sq ft
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • 3261 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • 1227 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.4 out of 10
Exceptional
(8 reviews)
  • 721 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • 3864 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(37 reviews)
  • 603 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(111 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.6 out of 10
Excellent
(27 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • 4467 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(117 reviews)
  • 603 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(8 reviews)
  • 721 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • 1830 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 1227 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.
The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This all-inclusive property also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 4.06 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-006215/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Reviews

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1240 out of 2303 reviews
Rating 8 - Good. 503 out of 2303 reviews
Rating 6 - Okay. 284 out of 2303 reviews
Rating 4 - Poor. 126 out of 2303 reviews
Rating 2 - Terrible. 150 out of 2303 reviews

Reviews

6/10 Okay

Kahyla

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

TIMOTHY Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with plenty to do
Stayed 4 nights in Aug 2025

4/10 Poor

Anthony

Definitely not a five star. For the price you pay for this resort, you could stay at way nicer places. It was a fun resort i will give it that. Food was decent and room were nice as well. But kind of rough around the edges.
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2025

10/10 Excellent

Taysia

Liked: Property conditions & facilities
excellent stay, very nice, very clean, and has decent food with tons of entertainment
Stayed 3 nights in Aug 2025

10/10 Excellent

Donnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing resort
Stayed 6 nights in Jul 2025

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Markeivus

Stayed 4 nights in Aug 2025

2/10 Terrible

Nikia Monet

Stayed 3 nights in Aug 2025

10/10 Excellent

Felix Salazar

Stayed 5 nights in Aug 2025

10/10 Excellent

Joey

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Keri

Stayed 5 nights in Aug 2025

2/10 Terrible

Hailey

Disliked: Cleanliness, staff & service, property conditions & facilities
everything was bad
Stayed 5 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, fun, butler service was great!
Stayed 4 nights in Aug 2025

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities
Fun
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Shamir

Stayed 6 nights in Aug 2025

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated a friends birthday ! This resort was everything, make sure you get the diamond club package that comes with butler service. It was all inclusive and adults only. Food wasn't the best but it was free ! and the drinks kept coming. The only thing I hated was how staff hounded you about tips. Any thng they did for you they had their hand out it was extremly annoying. Other than that I recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

Whitnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this resort was so relaxing!
Stayed 4 nights in Aug 2025

10/10 Excellent

Ezekiel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2025

8/10 Good

Isaiah

Liked: Cleanliness, staff & service
Elevator always backed up there’s no AC in it other than it was okay don’t get diamond club butter sound cool but that’s for people that stays in the room all day
Stayed 4 nights in Jul 2025

8/10 Good

Chiqita

Stayed 4 nights in Aug 2025

6/10 Okay

devora Esther

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was okay. The pool had lots of skin particles. They keep up with the beach pretty good around this time. My main complaint is the drinking water situation. My friends and I were drinking the “filtered water” they had however we still left with a terrible stomach ache. The only water bottles they had were in their shop for $13 and it’s just an average sized bottle. If I’m staying there for 5 days, was I supposed to spend all my money on those water bottles. It really confused me how they didn’t supply us with water bottles like every other resort does.
Stayed 5 nights in Jul 2025

8/10 Good

Janice Enriquez, Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all-inclusive resort but needs a bit of minor updates/repairs in the rooms (bathroom glass doors and curtains). Room cleanliness is very good, comfortable beds, linens and towels were changed on a daily basis. The staff throughout the hotel were very friendly, polite and helpful. Location is excellent proximity to downtown Cancun restaurants, bars and shopping. It’s an easy 8 min walk on wide, safe, well-lit sidewalks which many tourists use on a daily and nightly basis. The buffet has good selection and it’s exactly what you’d expect from most resorts. It can be repetitive but there are other options available such as the Café breakfast, pool resto-bar for lunch and á la carte restaurants for dinner. The beach was great for relaxing with food and drink services provided in both diamond club and regular lounge sections. The biggest negative for me and my travel friends was the water temperature of the swimming pools. It seems that the water pumps were not working well enough in which the water was always very warm to be in the pool no matter what time you’re in it. Overall we enjoyed our stay at this resort.
Stayed 7 nights in Jul 2025

8/10 Good

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People (staff) were lovely & room was Beautiful (oceanfront). Food options were ok & alcohol was great, when available.
Stayed 1 night in Jul 2025